Alternatives to GoDesk
Compare GoDesk alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to GoDesk in 2026. Compare features, ratings, user reviews, pricing, and more from GoDesk competitors and alternatives in order to make an informed decision for your business.
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1
Bookboost
Bookboost
Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.Starting Price: €99 per month -
2
Duve
Duve
Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.Starting Price: €5 per room per month -
3
Grace
Nevotek
Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods. -
4
Alliants
Alliants
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries. -
5
Kipsu
Kipsu
Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests. -
6
Genuyn
Genuyn
Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking. -
7
guestext
guestext
Meeting guest expectations in the new age of personalization. guestext meets hotel guest’s expectations! Communication has never been easier. With guestext, hoteliers can form an immediate personalized relationship with guests even before they arrive. Our opt-in messaging platform opens the door to creating total guest satisfaction which means building guest loyalty. guestext is a two-way mobile connection between hotels and their guests, communications for a better guest experience. Hotels can text individual guests, groups whether a guest or not or all guests that opt-in with guestext. Hoteliers can connect with their guests before arrival, during the stay and after departure. guestext builds guest relations that will produce repeat business, add incremental income and provide direct guest reviews. Hospitality statistics indicate 78% of guests want text messaging! Plus, texting has an 8 to 1 response rate compared to email or phone and text enables instant guest connectivity. -
8
Prefme
Prefme
All-in-one tool to facilitate the entire digital guest journey pre, during and post stay. Avoid queues using contactless Pre Check-in and Express Checkout. Also, enable guest room entry through Mobile Key. Enable seamless communication for guests and staff to answer queries and requests. Access in-depth Eat & Stay preferences to personalize in-room amenities & meals before guest arrival. Inform guests about sanitisation schedules and send promotional messages on spa, dining & more. Showcase all services like restaurants, in-room dining, spa & activities and allow booking through guests’ mobile. Facilitate guests to book hotel services such as spa, golf, yoga and more and create upsell and cross-sell opportunities. Allow guests to scan QR food labels and menu items to know all ingredients and avoid food allergies. Showcase hotel room types, restaurants, offered services and hygiene initiatives through Prefme Partner listing. -
9
Tourismart
SimpleApps
Give your guests the convenience to instantly access all hotel services on the go. Let them place orders, make reservations, book hotel facilities, send requests and access their pending bill with a few taps. Fulfill even the most demanding visitors’ requirements in less time. Receive and manage real-time guest’s requests, straightly directed to the right people of your staff. Meet daily demands by tracking orders, reservations, bookings, clientele, expenses and more. Collect and evaluate valuable feedback on your services. Respond to every challenge and build engagement strategies. Stick tiny beacons powered by Estimote inside your hotel to track guest's exact position and monitor internal task's progress. Automatically send push notifications on guest's smartphone or smartwatch to welcome them and inform them about special deals or events next to them. -
10
rGuest Express
Agilysys
Support social distancing with contactless mobile everything, from check-in, room-ready messaging, room keys, ID verification and check-out, etc. All right on guests' mobile phones. Guests receive an automated text alert once their room is ready. They simply pick up their room key, or choose mobile keys, and head to the room. Simplify check-in and check-out, offer concurrent dining reservations, optimize staff productivity and enhance the guest experience. More properties are turning to mobility to reduce overhead and offer more guest self-service options. With rGuest Express Mobile, it’s easy to elevate service levels without adding front-line staff. Hospitality leaders are elevating guest service while reducing their overhead with guest self-service options, and with rGuest express mobile you can improve the guest experience without growing your staff. Enabling guests to completely bypass the front desk and go directly to their room after a long trip. -
11
Portier
Portier
Now your guests can carry five star service with them at all times. The most engaging guest experience platform for hotels in the modern era of travel. Unlimited 4G data and hotspot, unlimited local and international calls, direct dials to all hotel departments, direct dials to local emergency services, accelerated servicing via Portier Chat, multiple languages, hotel content management system, and white-labelled Portier City Guide. Updates hotel content in real-time, remind guests of hotel events and facilities, send promotional messages to guests, navigate guests through uncertain times, group guests together for corporate events, anticipate guest needs using data analytics, integrate with 3rd party vendors, and create a seamless guest experience. Portier is a great fit to provide curated personal services and experiences with an emphasis on traditional hospitality delivery to offer your guests. -
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Enso Connect
Enso Connect
Enso Connect is an AI-powered guest experience platform designed for vacation rentals and boutique hotels. It offers a comprehensive suite of tools to digitize and monetize every aspect of the guest journey. Enso Connect's "Boarding Pass" is a customizable web app that consolidates digital check-in/out, smart lock access, guest verification, personalized upsells, and digital guidebooks into a single interface. EnsoAI enhances communication by providing sentiment analysis, automated responses, and multi-language support across channels like SMS, email, WhatsApp, and OTA messaging. The unified inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to drive repeat and direct bookings. Custom automations using "If This, Then That" logic allow for tailored workflows, such as triggering specific messages based on guest actions or booking channels.Starting Price: Free -
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Nonius Smart Hotel App
Nonius
How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS. -
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Zenya
Zenya
Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience. -
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INTELITY
Intelity
INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices. -
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Fuel Mobile App & Digital Key
Fuel Travel
Looking for new ways to keep your hotel’s guests and staff safe? The Fuel Mobile App & Digital Key offers contactless check-in, check-out and keyless entry to help minimize direct contact between staff and guests while adding a level of convenience that will set your hotel apart from the competition. This white-labeled hotel mobile app solution is designed for hotels of any size. It integrates with your property management system and lock vendor in real-time to provide simple, frictionless functionality. The app also features a messaging platform allowing you to stay connected with your guest throughout their travel journey.Starting Price: $250 per month -
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Inntelo AI
Inntelo AI
Handle all booking inquiries and guest calls round-the-clock with our multilingual conversational AI agent. Connect quickly and easily with guests through popular messaging apps like WhatsApp using our AI-driven communications. Automate and streamline all operational tasks with our AI-driven management system, enhancing productivity and response times. Harness real-time data to personalize guest experiences dynamically with AI-powered suggestions for instant service enhancement. Empower your hotel team with tools designed for modern challenges and guest expectations. Simplify every step of the guest experience with our AI-driven solutions, from pre-arrival to post-stay. Our intelligent tools help hotels manage reservations, enhance guest stays, and secure lasting relationships through tailored communication and services. AI quickly captures requests and issues, enhancing guest satisfaction. -
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Scarlet Connect
Scarlet Connect
Scarlet Connect is a cloud-native hospitality communication and operations platform built specifically for hotels to centralize sales, guest engagement, reputation management, and operational workflows in one place, helping teams streamline tasks, boost bookings, and elevate guest satisfaction without extra workload. It unifies tools such as a guest management system, sales prospecting, e-signature and credit card authorization, guest messaging, digital tipping, review response, and reputation management so hotels can discover more group and individual guests pre-stay, personalize in-stay service, and capture sentiment-driven insights to increase return revenue and positive ratings. Its sales prospecting tool helps uncover and contact leads faster, while automated guest messaging and request tracking speed responses and reduce front desk burden. Reputation features aggregate feedback and automate replies across major review platforms to protect and enhance online ratings. -
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Ireckonu
Ireckonu
Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check in to beyond check out. It’s why our connected ecosystem is designed to manage your systems and operations and empower your team, so you can deliver experiences based on the individual needs of every guest in every room. From guest profiling and reporting to point of service support for hotel employees, our ecosystem builds around the CORE to offer truly differentiated experiences for your guests. The CORE middleware connects your systems as you introduce new technologies, building an ecosystem that works in tandem to meet and surpass guest expectations. You’ll know exactly what makes them tick, and they’ll keep coming back for future stays. Powered by our full Auth0 integration, we have effectively separated identity management (username and password) from a guest’s profile, allowing hoteliers to provide single sign-on (SSO) and multi-factor authentication. -
20
SABA Chatbot
SABA Hospitality
Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language. -
21
IRIS Guest
IRIS
IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.Starting Price: $120 per month -
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Go Moment Ivy
Go Moment
Ivy combines human expertise and automation to provide accurate and timely guest communication, freeing up hotel staff and enhancing your guest experience. Ivy welcomes guests and personalizes their stay. Whatever your guest’s needs, Ivy can respond in under a second. Gain insight into your guest experience and operation with Ivy’s robust analytics, and manage all guest requests in one place. Explore the many ways Ivy is communicating with guests and increasing satisfaction scores. -
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HotelEYE
ATKEN Techniki
With HotelEYE Platform you can improve guest satisfaction and achieve the hotel’s operational excellence. With 2 different apps for Staff and guests, HotelEYE is the one-way solution for your hotel’s needs. We do provide different plans/pricing and features, based on your needs and period. Feel free to discuss with us any of your concerns. The receptionist or staff can monitor all the open issues from the guests and respond to them accordingly. Housekeepers can inform the reception for the jobs completed in each room, just with the push of a button. Push any kind of offer to your guests and increase your sales. Offers, no matter what, are always welcomed. Update your hotel menu, featuring your popular dishes along with seasonal specials, with the push of a button.Starting Price: $400 one-time payment -
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DigiValet
DigiValet
The system enables guests to control their room, access videos, order services, do an express checkout. The guest can do all this and many things more from an iPad provided by the hotel. Since the system is interconnected to the hotel's existing Property Management, Point of Sales and Room Management Systems, guests have access to their bill in real time and can check out without spending time at the front desk. The F&B department can push offers to guests through the tablet and any order from the guest will be automatically added to their account. Digivalet also offers top quality entertainment and connects with cable TV, full HD Video on Demand and music. The Apple interface transforms the once tiresome experience of accessing content to a pleasant one, as the guest can search for movies by actors, read the synopsis and view the trailer before launching the video on its TV. -
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aavgo
aavgo
aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.Starting Price: $9.99 per room per month -
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Runtriz
Runtriz
Runtriz guest engagement begins with mobile messaging, emails, and promotions to increase awareness and interest for potential guests. By highlighting features, amenities, and local attractions, you raise your property profile and encourage direct bookings. After booking, Runtriz solutions offer early check-in, upgrades, and staff recommendations, extending the length of stay and increasing revenue. Guests can also start direct chats and messaging with staff to make special requests for their room, event, or activities. Engagement opportunities continue during the stay with Runtriz solutions such as mobile key, F&B ordering, mobile check-in, mobile pay, and chat provide guest engagement that increases revenue. Push notifications sent during the stay provide guests with tailored promotions, attraction information, amenities scheduling, transportation, and event information. Mobile in-room controls for TV, lighting, thermostat and electronic devices. -
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Akia
Akia
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to. -
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MyStay
MyStay
Contactless solution for the smoothest guest journey imaginable. MyStay is a solution that will raise your services and revenues to a brand new level. For both hoteliers and travelers. We are proud that MyStay Free Contactless Kit was chosen by the United Nations World Tourism Organization (UNWTO) supported by the World Health Organization (WHO) as the most complete worldwide solution to mitigate COVID-19’s impact on tourism. Engage your guests with a warm welcome and offers they can use before they even arrive, i.e. hotel transfer. Lead guests to a page with a smart catalogue of your services and all the useful information they may need. Let your guests quickly find what they need and order it by one click on their mobile phone or a computer. Cut the wait time at the reception with easy online check-in. Allow guests to fill out forms comfortably in advance. Show your guests great places to visit in vicinity of the hotel with customizable map ready for mobile phones.Starting Price: €0,25 per month -
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HotelSmarters
HotelSmarters
HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.Starting Price: $3.99 per room -
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GuestBell
GuestBell
Powerful room service in your guest's phones. Features booking and rental system, upselling, and inventory management - all connected to analytics. Connect conveniently with guests using GuestBell's chat system, available in and out of the hotel. Upgrade your paper brochures to GuestBell's digital homepage. Share updates and special promotions instantly, without the limitations of paper. GuestBell offers individual order reviews, helping you identify and resolve issues before they become negative OTA reviews. Put a beautiful flyer in the rooms, common areas or at the front desk. Guests just scan the QR code and start ordering right away. Sent automatically when guest is added to the system. Remember that we can also get user contact from your PMS via integration. -
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Knowcross
Knowcross
In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations. -
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better.guest
better.guest
Perfect your guest communication with better.guest before, during and after the hotel stay. Bring your service to a new level with our software solution and at the same time relieve your employees with the digital guest folder for your hotel. Discover the advantages of the digital guest directory now and experience how easy digitization can be. With one click everything is the same, on the tablet, TV, smartphone, laptop or info display. The smart software solution for the digital guest directory can be provided on different output media better.guest is completely independent of hardware. At the push of a button, you have updated the content and offers. You easily create new content, manage push plans or present your hotel services. The innovative software solution better.guest can be managed comfortably at any time and any place, without any programming or WordPress knowledge. -
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Vouch
Vouch
Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency. -
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Loopon
Loopon
Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.Starting Price: €100 per hotel per month -
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Hudini
Hudini
Hudini has deployed a contactless check-in and mobile key experience for hotel properties around the globe. The seamless experience allows guests to upload the required documents, input their payment method, and receive a digital key directly on a mobile app. This no-queue efficient check-in process allows guests to skip the front desk and head straight to their room, reducing any unnecessary contact. We are constantly striving to produce the best guest experiences by using smart interactions and intelligent automation. Manage guest bookings by mapping their preferences even before they check in to the hotel. Hudini creates smart profiles for every guest that has ever visited a property and learns from past guest behavior to personalize everything from hotel transfers to reserving the right type of room. -
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RoomChecking
RoomChecking
RoomChecking is a hotel operations platform designed to fit the specific workflows of your property. It helps manage housekeeping, maintenance, guest services, and inventory through tools that automate tasks, improve communication, and ensure accountability across teams. The platform integrates directly with leading PMS systems like MEWS, enabling the use of real-time reservation data, room statuses, and guest preferences to create accurate cleaning schedules and task assignments. Staff receive clear instructions, while managers can monitor progress, adjust priorities, and address issues as they arise. Designed for properties of all sizes, from boutique hotels to multi-property groups, RoomChecking supports complex requirements such as mixed stays (short, mid, long), multi-PMS integrations, and compliance with regional standards. The platform has been tested in large-scale operations, including managing over 16,000 rooms during the Paris Olympics. RoomChecking helps hotels runStarting Price: $199 per month -
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Hinfo
App IT Byte
In this digital world, guests can now use their own devices to access your property's compendium details and services, anywhere they go during their stay. You can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Imagine a world where your guests can access your property and local area details, anywhere, in their preferred language. A world where guests can also communicate with your property's reception staff in their own language. Our Hinfo digital hotel compendium allows you to update details in minutes, for all of your guests.Starting Price: $25.00 AU per month -
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Instio GEM
Instio
Communicate with guests before, during and after their stay to enhance the guest experience. Instio GEM automated communication platform helps you to communicate with your guests - pre,during and post stay. It provides timely communication with your guests automatically, thus enhancing your guest experience. Our platform directly connects operations teams and guests through SMS, Email and in-app messages. Create automated messages that handle your most time-consuming, routine messages and we’ll automatically send them out based on the triggers you set. Automate your communications such as check-in and check-out instructions or birthday or anniversary wishes, sequences of follow-up messages such as review requests etc to save a lot of manual interactions. -
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Monscierge
Monscierge
Award-winning hospitality software that drives communication, accountability, and better guest experiences. Modern branded hospitality TV, signage, and messaging experiences that drive guest satisfaction for guests and staff. With Stay Enhancements you can offer services, upsells, or showcase products to drive additional revenue. Unique services delivered or shipped to your guests help create memories, drive guest experience and can build additional revenue. We have tools that help monetize experiences that create better guest experiences. Our features drive revenue and communication, ensuring your guests have a fantastic stay. Award-winning user experience and branding possibilities. Share messages with guests that drive action and revenue. Show local flavor by curating local area recommendations. Enable guests to book excursions and activities. -
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Agilysys Digital Marketing
Agilysys
Automate guest email and SMS marketing communications to stay connected with guests throughout the guest journey. Whether your message is triggered at time of reservation, check-in/out or is part of an automated campaign, you can make every communication feel personal and relevant. Provide personalized content & offers. Each guest message is tailored to the specific nature of the guest, their history, and their stay, generating both service and revenue opportunities. The easy-to-use, powerful message editor allows you to quickly create offer templates using your branding with a simple drag & drop interface that optimizes your messages for both mobile and desktop viewing. A cloud-based, intuitive PMS that allows you to focus on connecting with your guests on a personal level to increase revenue, improve occupancy and inventory management, reduce costs, and increase brand and guest satisfaction. -
41
icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
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SuitePad
SuitePad
SuitePad is an award-winning in-room digital guest engagement platform built for the hospitality industry that transforms how guests interact with hotel services by combining a digital guest directory, booking tool for room service and spa or table reservations, internal and external calling, TV remote control, chat, quick feedback, and personalized push messaging on a dedicated tablet or via bring-your-own-device interfaces, all accessible during the guest’s stay. It acts as a digital concierge that replaces traditional paper materials, phones, and remotes with a modern, cloud-connected interface that integrates with property management systems, supports centralized content management across multiple properties, and provides tools to update information and analyze guest usage. SuitePad includes features such as the Stay Manager for personalized stay planning, sustainability options like skipping daily housekeeping, entertainment and app integrations. -
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Tripsee Concierge
TripSee
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest. -
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GuestService
GuestService
GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.Starting Price: €99 per month -
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Zuzapp
Zuzapp
Today's generation of mobile guests, business travelers, conference attendees and local residents, expect modern ways to connect with their hotels and engage the cities where they are traveling. Likewise, hoteliers know that satisfying the expectations of digitally-savvy guests directly correlates with increasing direct bookings, boosting service sales, improving satisfaction, and increasing TripAdvisor rankings. Zuzapp enables hoteliers to affordably deliver an enhanced and differentiated experience for their guests before, during and after their stay. Find out how you can uniquely deliver a mobile, local and personal experience to your valued guests. Improve guest satisfaction and recovery by allowing guests to make a request, share a concern and ask question that will enhance their stay.Starting Price: $49 per month -
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Whistle Messaging
Whistle Messaging
Travelers, more than ever before, are demanding contactless experiences. Now is the time to bring Whistle to your hotel. Whistle's revolutionary contactless hospitality software is rated #1 by HotelTechReport and trusted by 10,000+ hoteliers worldwide. Whistle easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, improves service scores, boosts positive reviews, streamlines operations, and integrates with 50+ property management systems. TryWhistle Free! Travelers, more than ever before, are demanding contactless experiences and easy, instant communication with their hotel. Whistle’s easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, streamlines operations and more. Use artificial intelligence chatbot that is designed to be personalized and drive more bookings and enhance the guest experience. -
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LoungeUp
LoungeUp
Helping accommodation providers increase revenue and guest satisfaction through better guest relationship management. LoungeUp is a unified platform that collects, structures, and enriches guest data so that you can manage communications with guests on any channel, build a seamless experience, and drive guest engagement. Communicate with your guests on their favourite channels. Send the right message at the right time using our platform’s intelligence. Provide an outstanding level of service tailored to each guest. -
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RueBaRue
RueBaRue
RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can: - Give your guests all the information they need to plan their trip and enjoy their stay in an easy-to-navigate, digital format. - Automatically send digital guestbooks, local area guides, guest satisfaction surveys, social media campaigns and more by text messaging (SMS) or email - Answer guest questions by text before and during their stay. Be in quick contact without waiting for phone calls or emails. A unified text message inbox shows and saves all messages and replies for you and your team. - Generate a starter local guide in seconds that you can customize as you please. Add personal notes to provide guests a true local’s insights.Starting Price: $9.99 per property per month -
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GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
50
Runnr.ai
Runnr.ai
Runnr.ai is a conversational AI platform tailored for the hospitality industry, designed to automate and enhance guest communication throughout the entire guest journey, from booking to checkout. By integrating with property management systems and other hospitality software, Runnr.ai enables proactive messaging via WhatsApp or SMS, achieving a 98% open rate and 65% guest engagement. It supports real-time translation across over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in theirs, thereby eliminating language barriers and enhancing guest satisfaction. Runnr.ai's unified inbox consolidates all guest interactions from various channels, such as WhatsApp, SMS, Booking.com, and webchat, into a single interface, streamlining communication and reducing the need for time-consuming calls and emails.
