Alternatives to RC On-Track Issue Management
Compare RC On-Track Issue Management alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to RC On-Track Issue Management in 2026. Compare features, ratings, user reviews, pricing, and more from RC On-Track Issue Management competitors and alternatives in order to make an informed decision for your business.
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1
ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. -
2
nTask
nTask
nTask is an online project management platform, known for pioneering simplified work management. The platform helps to get more done while meeting all of the quality standards of industries. nTask is extensively customizable, and one of the most affordable in the industry. nTask is designed for all-sized teams and industries. Over 200,000+ companies trust nTask globally for managing campaigns, sprints, product development, inventory, clients, company goals & targets, and much more. nTask enables faster project completion through one platform that enables all team members to work efficiently without shuffling through multiple apps and has all the tools necessary for project management, such as custom fields, financial summary, task management, risk management, issue tracking, Gantt charts, Kanban boards, team collaboration, documents sharing, to-do lists, project planning, resource allocation, time tracking, timesheets module, roles/permissions, and workspace customizationsStarting Price: $3 per user/month -
3
LessonBridge
Secutor Solutions
The LessonBridge lessons learned database from Secutor Solutions provides a repository for organizations looking to capture and manage lessons learned and best practices from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse this valuable corporate intelligence. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge consistency, completeness, and quality using LessonBridge’s automated review process. Reuse - Search for relevant lessons learned to reduce your project risks, resolve issues and improve processes. Push lessons learned from earlier projects to the teams that need to know.Starting Price: $8/user/month -
4
Jira
Atlassian
Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.Starting Price: Free -
5
Revizto
Revizto
Revizto unifies BIM intelligence and makes it immediately accessible and actionable for the entire project team. With Revizto’s advanced Issue Tracker predefined workflows project team members can identify and manage model-based issues in the 3D space and 2D sheets, including addressing clash groups. Revizto provides unified access to a project’s data both for 2D and 3D workflows, so anyone can use it depending on project requirements.Starting Price: $600.00/year/user -
6
Backlog
Nulab
Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps.Starting Price: $35/month -
7
AuditFindings.com
AuditFindings.com
Track, assign, and resolve audit issues more efficiently with AuditFindings. A robust audit issue management software, AuditFindings helps audit and compliance departments save time and increase productivity by eliminating the use of spreadsheets for tracking and managing audit issues. The platform centralized management of all audit issues and offers features such as social commenting, robust reporting, issue tagging, import/export capabilities, user-friendly dashboard, issue assignment, and automatic notifications.Starting Price: $99.00/month -
8
Bugzero
WEBsina
Bugzero change management issue tracking system is a software application that allows an enterprise to record and follow the progress of every problem or issue that a user identifies until the problem is resolved. In Bugzero, an "issue" can be anything from a simple customer question or request to a detailed technical report of an error or a problem. Internally or externally, intranet or internet, this software can be used by software developers and testers for bug tracking, manufacturers for customer and sales tracking, and IT help desks and other service providers for trouble ticketing. Bugzero provides a web-based enterprise-grade cost-effective scalable solution to increase teamwork efficiency. It lets the user report an issue, track progress towards its resolution, and know who is responsible for resolving the issue. It is easy to use, yet still flexible and adaptive, and can be configured to accommodate an organization's unique business process and workflow. It just works.Starting Price: $100 one-time payment -
9
WebIssues
WebIssues
WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. It is easy to install and use but has many capabilities and is highly customizable. The server includes an integrated web client. It requires PHP 5.6 or newer and a MySQL, PostgreSQL or SQL Server database. The desktop client application is available for Windows, Mac and Linux. It requires version 2.0 of the WebIssues server. Read the WebIssues Guide for more information about installing and using WebIssues. If you have problems related to WebIssues, please visit the Support forum. Ideas and suggestions for improvements can be submitted using the Feature requests forum. Use the Issues tracker on GitHub to submit bugs. Join the WebIssues Team, an open-source community of developers and translators, and contribute to the project. -
10
Software Issue Manager
eMarket Design
A SIM issue can be a type of issue, bug, task, feature request or idea identified by a unique issue number. Offer a robust way of identifying and documenting issues that occur during your project's life cycle. Communicate issue status, category, priority, assignee and overall issue progress. Enable project team to evaluate, assess impact, and decide on a plan for resolution. Issues can be shared by multiple projects. Software Issue Manager provides insight on issues by bringing together related information. The following sections are included in issue pages. Affected Projects: The projects that are connected to an issue. Reported By: The team members who identified and reported an issue. (Pro and Enterprise editions) Related Issues: The issues that are related to an issue in terms of impact and scope. (Pro and Enterprise editions) Participant: The team members who contribute to the resolution of an issue. (Pro and Enterprise editions).Starting Price: $79.99 per year -
11
ON!Track Asset Management by Hilti is a total asset management system solution especially designed for construction professionals. On!Track gives users complete visibility into their list of assets along with their location, current users, and corresponding maintenance schedule. More than just tools, On!Track also helps companies manage employee trainings and certification, jobsite cost allocation, rental equipment, and more. On!Track is comprised of service, software, and hardware solutions for efficient asset management. With clear advice from experts, access to relevant product data to help you meet project requirements for greater safety, accuracy, cost efficiency and quality, Hilti has the solutions you need. With PROFIS Engineering, you can design, calculate and analyze multiple connection types, including steel-to-concrete, steel-to-masonry, and baseplate solutions.
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12
NetResults Tracker
NetResults
NetResults® Corporation develops and markets NetResults Tracker™, a powerful and easy-to-use web-based collaboration software tool that helps companies more effectively track, manage and resolve a wide variety of business issues. NetResults Tracker can be used for bug tracking, defect tracking, issue tracking, problem tracking, change management, workflow management, process management, help desk, knowledge base, and automated support portal. A web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. NetResults Tracker Standard Edition with additional collaboration features such as alerts and escalation, discussion threads, etc. Our customers are from a broad base of industries, including broadcasting, consulting, entertainment, financial, government, hardware, health care, manufacturing, pharmaceutical, retail, software, system integration, telecommunication, transportation, and utility.Starting Price: $9 per month -
13
tBits Expediter
TransBit Technologies Software
Issues are ubiquitous in organizations. Most of the time that we spend in our corporate emails - is about raising, assigning, fact-finding, and resolving issues. Issues can emanate from exceptions, as customer complaints or software bugs, action items - that got assigned to you during the weekly meeting, brain-storming - when we are discussing possible options/solutions that needs to be further investigated etc during our routine conversations. The conventional methods for issue management - emails, Excel Worksheets - though easy to use but offer a challenge in tracking the issues as issue travel (delegated & sub-delegated) between multiple people for fact-finding and many times are LOST till someone starts making noise and then a reactive fire-fighting operation starts. Further - the managerial cadre people - responsible for delegation and resolution of issues - spent considerable time in follow-ups/reminders in knowing about the current status of the issues they had created. -
14
Clarity Issue Tracking
Code & Clarity
Issue, Exception, and Task management is a necessity in many types of projects. Don’t be hindered by a cumbersome and complex (ahem, Jira) issue tracking system. Clarity Issue Tracking does what you need and then gets out of your way. Whether your team is you (Check out our FREE indie plan) or 150 software developers, QA personnel, and managers Clarity will help take the pain out of your tracking. Having issues in your project sucks, your issue tracker shouldn’t. Unlimited users. It's no fun tracking bugs by yourself. Invite your whole team. Invite your clients/customer. No per user licensing here, all plans have unlimited user. Effective issue tracking requires collaboration. Clarity Issue Tracking is fully email enabled. Watch issues and be notified any time they are updated. Email issues to colleagues, whether they are user or not. Respond to and update issues directly from email. We know you are already checking your mail every 30 seconds anyway.Starting Price: $25 per month -
15
Countersoft Gemini
CounterSoft
Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.Starting Price: $10 per user per month -
16
Squish
IMS, Inc.
Squish is a cloud-based management tool used by companies worldwide to track and manage tasks, client requests, product development and more. Users can securely and efficiently track product development, bugs, manage quality assurance issues, help desk tickets, and organize client requests from any Web browser. The simple and intuitive design of Squish makes it easy for anyone to create customized projects in minutes. Squish is flexible and allows you to customize projects to collect the exact information needed to effectively resolve issues. Track product development, client requests, software bugs, help desk tickets, tasks, and more. Squish allows you to monitor issue resolution from project conception through full production mode with ease. Squish keeps you and your team members up-to-date by allowing you to receive updates automatically or as needed. The typical company project can be set up in minutes. No webinars, no manuals, just create a project and start using Squish!Starting Price: $50 per month -
17
Problem Solver
Omnex Systems
Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues. Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure. Empower suppliers to complete supplier corrective action. -
18
MantisHub
MantisHub
Hassle free bug & issue tracking. Track your issues with our simple, intuitive interface. Split your issues into categories and move then through your issues life-cycle. Search them, auto-assign them to your developers, attach files, tag it, ping your team mates and customize your system. All this and more with the well-known Mantis brand. Have your service hosted for a no hassle, super-fast setup with all new updates/features as soon as they are implemented. No more install or maintenance pain! Get reliable, secure data storage with access from anywhere. And you get access to our top notch support team for your MantisHub queries. We're always on the look out for integrations that enables your team to be more productive. We provide a heap of useful plugins exclusive to ManitsHub as well as partnering with some of the most popular services out there to leverage their capabilities for our users.Starting Price: $4.95 per month -
19
TrackStudio
TrackStudio
TrackStudio is an ultra-configurable issue tracking system, workflow engine and document management system that can be used to track the progress of any kind of task such as issue resolution, requirements gathering, desktop support handling, project monitoring, hardware deployment and staff hiring. Fully configurable workflows - any number of states and transitions means that you can create any number of workflows that mirror your business practices and that the application's use is only constrained by your imagination. Hierarchical task tree - many tasks naturally comprise subtasks. TrackStudio allows any unlimited depth in the work breakdown structure (WBS) and can be configured to allow users to add and progress their own to-do items. Multi-role support - in many companies different individuals have different roles depending on the project with which they are involved. TrackStudio supports working in a matrix managed environment. -
20
Comindwork
NewtonIdeas
Online apps for project management, CRM, support, billing, issues, time-tracking & more. Consolidate data and communication with co-workers, clients and partners. Work from anywhere and with any device in secure cloud workspaces. You start from creating workspaces, Intranet, Client Extranet, CRM or specific projects. You can freely share these workspaces with your co-workers, customers, freelancers or any other collaborators. Then pick apps for each workspace: issues, sales leads, deals, vacations, documents approvals, wiki, help desk, time tracking, meetings, events, invoices, or create your own app. All apps can be tailored without IT guys. Now your entire team can use these apps to share files, edit documents, assign tasks, manage projects and collaborate online, in the same shared workspace. The best companies go beyond files or data collaboration.Starting Price: $10.00/month/user -
21
Trac
Edgewall Software
Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way. Trac should impose as little as possible on a team's established development process and policies. Trac allows wiki markup in issue descriptions and commit messages, creating links and seamless references between bugs, tasks, changesets, files and wiki pages. A timeline shows all current and past project events in order, making the acquisition of an overview of the project and tracking progress very easy. The roadmap shows the road ahead, listing the upcoming milestones. Trac has a built-in wiki system which you can use for organizing knowledge and information in a very flexible way by creating pages containing an intuitive and easy to learn textual markup. -
22
IssueFly
IssueFly
The IssueFly is the world’s simplest online issue-tracking app to organize communication in business projects between you and your client. IssueFly is a simple tool that creates a temporary space of communication in projects - between you and your client. Because of its simplicity no more time-consuming training of people to enable them to use the application. Send an invite and have a happy IssueFlying. We provide one of the best online issue-tracking apps. We provide a free version of our app for test or individual use.Starting Price: $29 per month -
23
Alcea IssueTrack
Alcea Tracking Solutions
Alcea IssueTrack is an extremely flexible issue management software solution that incorporates your workflow, promotes team collaboration, provides accountability and increases productivity. Replace your tracking spreadsheet and disparate systems with this all-in-one web solution. Alcea IssueTrack is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Alcea’s workflow rules assist in the progression and prioritization of reported issues. Managers can see the information required to assess productivity and manage resources. Customize the look of your system & collect information exactly the way you need it. Updating an issue means that everyone who needs to see the progress of an issue gets updated via email notification. Configure security settings to isolate who sees and updates what.Starting Price: $20.00/month/user -
24
OnTrack Project Manager
OnTrack Engineering
We believe that you cannot ignore any detail or plan what you do not know, that all transactions must be documented, duplication and repetition need to be avoided, providing instant answers to questions and satisfying your stakeholders. These are some of the benefits achieved by basing OnTrack Project Manager’s design and structure on the concept of integration. OnTrack Engineering is a deeply experienced project management systems company with a vision to revolutionize the efficiency and effectiveness of large construction, facility or infrastructure project2 delivery. We have over 150 combined years of Capital Project Experience & 30 years in business providing solutions to our client’s most challenging problems. Based on in-depth customer and industry feedback we released our entirely new product called OnTrackPM. Whether you require a 24/7 multi-language support or flexible licensing, we can serve to your needs. -
25
Planio
Planio
Issue Tracking, Project Management, Version Control, Help Desk, File Sync, Wikis and Chat. Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place. Tracking issues, tasks and bugs is core to Planio. That means you can configure exactly the information tracked in each issue. You can create powerful workflows that define available steps based on roles. Planio supports agile frameworks such as Scrum. You can plan sprints, and track progress on the Agile Kanban-style board. But you can also use more traditional project management techniques such as milestones or the Gantt chart. That’s handy when you don’t manage everything with agile techniques. Your team starts churning out files, prototypes and fancy powerpoint presentations.Starting Price: $25 per month -
26
MantisBT
MantisBT
MantisBT makes collaboration with team members & clients easy, fast, and professional MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively. Once you start using it, you will never go back! It's never been easier to evaluate MantisBT. You can start by one or more of the demo options we have available or just go directly to the downloads page and get the latest version along with the administrator's guide to setup on your own servers. Flexibility to customize your issue fields, notifications and workflow. Per project role based access control for users putting you in control of your business. Keep your team and clients updated with notifications on issue updates, resolution, or comments.Starting Price: $14.95/month -
27
Sifter
Sifter
Overly complex issue tracking software makes work hard. Sifter helps software & site development teams focus on doing what matters. Advanced tools and configuration sound great in theory, and they might be great for you, too—if you're NASA. But that power and complexity come at a price: people get confused and overwhelmed. Sifter was built to keep the tasks of bug and issue tracking simple—and it does this so well that many of our users employ it for project management across departments. Having more people involved helps uncover more issues. But paying extra for someone to help test for a single week doesn’t make sense. With Sifter, you never have to pay extra or upgrade for the one or two team members that will only be involved in the project for a couple of weeks. Every account has unlimited users. After years of trying to use advanced tools, we discovered that simplicity and the resulting participation were more valuable than any set of features.Starting Price: $29 per month -
28
Bugify
Frondiz
Simplified issue tracking. self hosted. Keeps your confidential data within your control. Fits in. Easily integrates with your existing source control system so you don't have to change the way you work. Easy updates. Periodically checks for updates and allows you to install with the click of a button. Bugify is for everyone. From programmers, to car wash maintenance. Bugify is being used in many different industries. If there's anything you need to keep track of, keep track of it with Bugify. Bugify offers a simple way of managing issues for your projects. We wanted to create a product that made it easy to just get the job done. Bugify is about keeping track of issues, and we pride ourselves on offering the features we believe are needed to get this done, without the extra complexities. The best way to get an understanding of what is offered in Bugify is to take the demo for a spin. Email notifications. Fine tune your email notification settings to turn the noise -
29
yKAP
DCom Solutions
yKAP is a robust web based bug tracking, defect tracking and issue tracking software system. Our unique solution simplifies project management, increases productivity and speeds up the process of bug, defects and issues tracking, that is critical during the development stage of software. Created as an intuitive, fully customizable web based bug tracking system; yKAP helps you track bugs, make improvements and resolve issues without letting any item “slip through the cracks” ! yKAP’s "Dashboard" immediately provides a visual representation of the current state of projects, defects, issues. yKAP allows you to create, track and manage any issue. Use yKAP to manage inter-departmental issues or any business process workflow. yKAP allows you to retrieve current status of any issue as well its “history” instantly!Starting Price: $600 one-time payment -
30
IssuTrax
OnboarD Software
Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more. -
31
Linear
Linear
The issue tracking tool you'll enjoy using. Linear helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams. An experience you'd expect from a professional tool. Opinionated and designed for daily use. Synchronized in real-time across all users. No spinners or waiting. Optimized for efficiency with extensive keyboard shortcuts. Created by software people for software product teams. Access and make changes with or without internet access. We have multiple themes. Use light or dark, your choice. Have all your teams in one shared workspace. Robust. Fast to navigate. Create issues in seconds. Add priorities, labels and estimates. List and board. See your issues in either a list or board view. Any action can be accessed and completed in seconds with the command menu. Velocity and estimates. Track your team's workload and velocity. Automated. Cycles run on an automated schedule, so you can focus on your work.Starting Price: $10 per user per month -
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ExtraView
ExtraView
ExtraView is an enterprise software platform implementing business process management, global quality management systems for CAPA, adverse event reporting, food safety, bug and defect tracking, change management, customer support, helpdesk, field audit, and other workflow or issue management systems. Use out-of-the-box solutions or implement a custom requirement. Available as a service in the cloud or on your own servers. Simple to configure, yet provides a quality platform on which to implement fully validated systems such as incident management, CAPA, adverse event reporting, & root cause analysis, clinical trial data management and food safety. Implement bug-tracking, customer support, requirements management, change management and other issue-tracking systems. Many customers can take advantage of the full-featured, free, downloadable version! Learn how financial companies implement systems that regulate and control audit systems, provide corporate governance and risk management.Starting Price: $400 one-time payment -
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Jixee
Jixee
Commits and version control information are available from within the task & issue module. Create a snippet and share bits of code or text with your team. Over 100 languages are supported. Attach unlimited documents, files and images to tasks & issues. View all history from within the task & issue module. See who completed a task and when it was released to production. Jixee is a task and communication hub that simplifies your dev team’s workflow. Our mission is to help developers focus on software development, not their task management. We are focused on building a great product with an amazing user experience so that development teams can hit the ground running. Great software is built by teams with clear communication. Jixee is your hub that connects your favorite task and communication tools into one simple experience. Jixee integrates with your existing services. Integrate your developer tools to create your unique workflow.Starting Price: $19 per month -
34
Lighthouse
ENTP
Collaborate effortlessly on projects. Whether you’re a team of 5 or studio of 50, Lighthouse will help you keep track of your project development with ease. Cut the fat out of your workflow and stay focused on what’s important. Lighthouse will simplify your workflow so you can do the job you were hired to do. Try it for free. No credit card required. As you create and tag issues they can be categorized behind the scenes automatically. Stay in your happy place. Create and reply to tickets directly from your inbox. You can see the status of all your projects in a simple overview and follow along with feeds. Your staff can create new Lighthouse tickets directly from Tender, our customer support service. Use milestones to help you plan features and establish release dates. Attach documents or images directly to tickets so anyone on your team can find them.Starting Price: $25 per month -
35
Perforce ALM
Perforce
A good ALM tool helps the application lifecycle management of your product. The best ALM tools give you end-to-end traceability across your lifecycle. That’s why development teams across industries choose Perforce ALM (Helix ALM). Perforce ALM is a modular suite of ALM tools. You can use this application lifecycle management suite to trace requirements, tests, and issues. Perforce ALM is the best ALM software for application lifecycle management across the entire lifecycle. Together, this suite of ALM software delivers unparalleled traceability. That means you’ll know if requirements have been tested and met, if test runs have passed (or failed), and if issues have been resolved. Plus, if a requirement changes, you’ll know which test cases and issues will be impacted. Perforce ALM makes it easy to create requirements and share requirements documents. You can do requirements reviews and get approvals — all within the software. Plus, you can even reuse requirements across projects. -
36
Ontrack Workflow
Ontrack Workflow
Ontrack Workflow empowers businesses and local sales and marketing representatives to market products and services with ease. Ontrack Workflow's Marketing Asset Management Software provides businesses and their teams access to an online portal which stores relevant, current, and on-brand marketing and sales assets. Some of the features include: Flexible Online Portal, Administrative Tools & Workflow Management, Brand Control, Localization & Personalization, Variable Data & Data Merge, Vendor Linking, Reporting & Analytics, API Integrations. Ontrack Workflow is an affordable solution, with quick setup and big capabilities. Sign up for a Free Demo! Send gifts, kits and other materials to prospects and customers to keep deals moving. Enable your franchisees to order what they need to market and maintain their location.Starting Price: $999/ month -
37
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
38
Zoho BugTracker
Zoho
It's a fast, easy, and scalable bug tracking system that helps you fix bugs easily and deliver great products on time. Submit, track, and fix bugs faster in our free bug tracking tool with the help of custom workflows, business rules, and SLAs. Easily log errors and track them based on desired criteria. Create custom views for your issue tracking software to focus on the bugs that are most urgent. With reports, check how many bugs have been logged, whether they've been fixed, and more. Use our interactive modules like forums or discussions to communicate with your team and review what each person is working on. Set rules to trigger updates to the fields of a bug or third-party apps. Email notifications keep you and your team informed when bugs are created, updates and more. Automate your service level agreements to meet your customer's goals.Starting Price: $40 per month -
39
ServicePRO
Help Desk Technology International
Automate your service desk with ServicePRO! Whether you want to auto-route incoming emails, escalate requests, monitor service level agreements, or send custom status notifications to stakeholders, you can use ServicePRO’s robust rule engine to do it all with an intuitive rule designer interface. Manage requests assigned to you and your team easily from one place. Easily create and manage service requests to effectively service your customers. Set alerts and notifications to keep your support reps and customers updated in real-time. Quickly and efficiently log new requests for common issues. Choose from multiple project templates to manage multi-task activities and automate standard processes. Capture additional data to quickly resolve issues, lower resolution times and enhance reporting. An alert is an automated notification indicating that a predefined event has occurred, and some action is needed. -
40
HuBoard
HuBoard
HuBoard is built from the ground up using the GitHub public API. HuBoard issues are GitHub issues, you will never have to deal with synchronization problems. Keep issues where they belong, in the repository with your code! Lightweight kanban board: Fully customizable task board gives developers instant feedback into the status of tasks throughout your progress. Clicking a filter once will dim out issues that don’t match, click again and they disappear. Filters can be mixed and matched to help you narrow down exactly what you need to work on. Quickly assign issues by dragging your avatar onto the card. Drag your most important issues to the top, HuBoard will remember what needs to be worked on next. Dragging issues between milestones provides a MUCH needed complement to an amazing feature from GitHub. No more spending hours checking checkboxes and paging through GitHub's awkward grid view.Starting Price: $7 per month -
41
ezdesk
ency Consulting
ezdesk solution is a comprehensive software platform that enables businesses to provide exceptional customer support and effectively manage customer inquiries, issues, and requests. This tool is essential for businesses of all sizes to enhance customer satisfaction, streamline internal processes, and maintain a positive brand image. AI algorithms can automatically tag and categorize incoming tickets based on their content, enabling better organization and prioritization. By analyzing historical data, AI can predict periods of high-ticket volume, allowing support teams to proactively allocate resources and manage staffing levels. AI algorithms can analyze the content of incoming tickets and intelligently route them to the most appropriate department or agent based on the nature of the issue. -
42
StreamBIM
Rendra
Stream 3D BIM models to any device via wifi or cellular without the hassle of downloading. Available for all disciplines for everyone on the project. Quick access to all project drawings, installation instructions, warranties, and inspection reports for all project users across platforms. BIM is the new platform for collaboration. Bookmark an object or a room and share questions and give advice using our chat feature. Include colleagues from the job site, the site office, or the design studio using @ mentions to gather information quickly and easily. A reporting and workflow module which enables you to coordinate reporting information for the project, which allows users to track and assign tasks to any user on the project from the job site no matter where they work. Capture photos, add due dates, and assign tasks to the appropriate team. Make templates to support project workflows; document your work onsite; create RFIs, report issues, and more. -
43
Reqtest
Reqtest
Reqtest is the only tool you need to quality assure your IT project. The platform enables you to manage requirements, perform extensive testing and track bugs through the entire lifecycle. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate within the organization and with suppliers – Integrate with your favorite developer tools such as Jira, DevOps – Track the progress with custom reports and dashboards With headquarter in Stockholm and over 13000 global users (spread in 4 continents), we empower project managers, PMO's, test leaders and QA teams to take control over their IT projects. -
44
Marker.io
Marker
Bug reporting made easy for everyone. Collect website feedback from your team and clients, without driving developers crazy. Get your internal team and clients to mark up bugs, ideas and feedback directly on your site. It's like drawing with a marker on your screen. Forget about tracking feedback in emails, chat messages and meeting notes. Gather bug reports directly inside your existing issue tracker. Help your developers reproduce bugs faster without asking reporters to include any technical data. The best way to report & collect bugs.Starting Price: $39 per month -
45
Smart Assignments and Rotations for Jira is an Atlassian Marketplace add-on designed to automate the assignment of Jira and Jira Service Management tickets by using configurable rules based on team-specific criteria. It enables organizations to define assignment logic using factors such as time zones, team availability, work shifts, skills, functional areas, and custom conditions, allowing tickets to be routed automatically to the most appropriate team member without manual intervention. It is built for high-volume service and support environments where continuous ticket routing can otherwise require constant oversight, and it helps reduce operational friction by ensuring tickets are distributed efficiently and consistently. It supports workload balancing by assigning tasks based on logical rules rather than subjective decisions, promoting fairness and preventing issues such as ticket cherry-picking or uneven workloads across teams.
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46
juno.one
DENEVY Labs
If you are looking for a simple way how to manage and plan projects, track issues, estimating time, use Helpdesk features, and in one place also cover test management, juno.one is the right choice for you. With clear dashboards, you are allowed to manage tasks and track bugs in a way you’ve seen never before. For scheduling your day-to-day activities juno.one offers really simple project swim-lanes and Gantt diagrams implemented in Roadmaps. Your project should be well designed and Epics or Stories are usually scaffold for your progress so why aren't they integrated with other project elements - simple and easy with juno.one. Of course, during the day you are charged with tone TODO tasks and always need help-hand with AI elements to organize and improve your focus on things to target more. What wasn't tested can’t work - that is the orthodox outlook from software testers and they are right. Excellent simplification with juno.one tool could improve your test management process.Starting Price: $10 per team, per month -
47
Z-Stream
Z-Stream
Z-Stream is here to help provide everything agile teams need in order to function more smoothly, including everything from planning to reports. Plan, organize & deliver projects seamlessly with Z-Stream. Z-Stream is not just a tool, it’s a mindset that encourages more disciplined project management, teamwork, product development and execution. Boards are at the core of agile project management. There are two types available in Z-Stream: Sprint and Kanban. Choose the iteration view that suits you best and visualize your workflow on customizable agile boards. Keep track of the overall status of your iteration, create and move tasks from one iteration to another, and much more. The way you manage the process is totally up to you! Releases in Z-Stream help your team plan and track the whole development process, structure the workload, and create different Sprint or Kanban iterations. Keep track of your team’s activity effortlessly using customizable timesheets.Starting Price: $10 per month -
48
monday service
monday.com
monday Service is an AI‑first enterprise service management platform that centralizes and automates all aspects of service operations across IT, HR, facilities, and business teams. It features a built-in AI agent that instantly resolves requests by leveraging ticket history and knowledge bases, while smart tools like auto‑categorization, intelligent routing, and AI‑driven response suggestions streamline ticket handling. Teams can manage tickets from multiple sources within a unified board, escalate incidents, and collaborate across departments through customizable workflows. Self‑service is enhanced with a customer portal hosting request forms, knowledge articles, and categorized resources accessible via a unique external URL. Dashboards and real‑time reports offer comprehensive insights into ticket trends, performance metrics, and service bottlenecks, helping teams proactively address operational issues.Starting Price: $27 per month -
49
Spirent VisionWorks
Spirent Communications
VisionWorks Service Assurance pinpoints and resolves end-user experience issues for 5G, SD-WAN, cloud and Ethernet networks. Get a complete view of performance across your end-to-end network. Leverage machine learning powered analysis for network insights. Integrate with network and cloud platforms to drive automation. VisionWorks cloud-native architecture makes integration with network management, back-office, and cloud automation platforms fast and easy. Now, service providers can rapidly deploy network automation that optimizes customer experiences and reduces costs. Active Assurance augments traditional service assurance approaches to optimize end-user experience. View our whitepaper that shows how VisionWorks Active Assurance helps to pinpoint and resolve end-user experience issues. -
50
BVDash
BirdView Insight Inc.
BVDash presents a clean multiplexed and unique "Bird's-eye View" Dashboard. A one-stop interface for all project data; a true portal to access all systems and tools that project teams use for complex and simple projects from a single interface. The most powerful, yet simple communication and collaboration tool for all project teams. This solution offers features like program portfolio management, risk management, quality management, issue management, budget, scope, schedules, team communication and much more.Starting Price: Free
