Oracle Knowledge Management
Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.
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Nuxeo
Nuxeo is a cloud-native, cloud-first, scalable solution which utilizes automation technologies to improve efficiencies, increase accuracy, and provide its capabilities. With it’s low-code technology, organizations can implement Nuxeo with customizable features that allow organizations to develop a creative workflow. Employees can then create, tag, organize, and share dynamic content, including rich media and 3D digital assets and their metadata to be used in collaboration across the organization.
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MathJax
A JavaScript display engine for mathematics that works in all browsers. Beautiful and accessible math in all browsers No more setup for readers, it just works. MathJax provides tools to transform your content from traditional print sources into modern, accessible web content and ePubs. The MathJax team is available to train your staff in using our resources for preparing online teaching material and creating accessible STEM content. MathJax is highly flexible and can be tailored to the needs of your institution by creating customized configurations and specialized software workflows. MathJax uses CSS with web fonts or SVG, instead of bitmap images or Flash, so equations scale with surrounding text at all zoom levels. MathJax is highly modular on input and output. Use MathML, TeX, and ASCIImath as input and produce HTML+CSS, SVG, or MathML as output. MathJax works with screenreaders & provides expression zoom and interactive exploration.
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phpMyFAQ
phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ web app for PHP 7 and PHP 8. phpMyFAQ is a mobile-friendly, multilingual, scalable, completely database-driven FAQ software and offers the following features, from single FAQ sites up to enterprise ready integrations. You can administrate your users, groups, news, categories, FAQ records, attachments, comments, glossary items, stop words in the password protected administration backend. You can assign permissions to users and groups, you can create users and user groups with permissions and category and even record restrictions for viewing and creating/editing content. It's even possible to secure the whole FAQ frontend. Your users can easily find questions and answers using the search feature with search in all languages or in one category. You'll also get a list of the most popular searches and you get a graphical report. By using Elasticsearch you greatly improve the search experience for your users.
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