Alternatives to Quandora

Compare Quandora alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Quandora in 2026. Compare features, ratings, user reviews, pricing, and more from Quandora competitors and alternatives in order to make an informed decision for your business.

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    Lucy

    Lucy

    Lucy

    Lucy's AI-powered knowledge management makes it easy to find what you need to know when you need to know it. She reads and learns all of your organization's accumulated knowledge from the places it lives. She reads and understands written reports, PPTs, PDFs, graphs, videos, and audios. She connects to third-party data sources for their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for members of your team to ask questions that can be answered from your accumulated knowledge. Ask her what you are looking for, and she will help you find the answer, and she identifies other possible answers if you need a different level of insight. Lucy will read and absorb every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.
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    Sana

    Sana

    Sana Labs

    One home for all your learning and knowledge. Sana is an AI-powered learning platform that empowers teams to find, share, and harness the knowledge they need to achieve their missions. Give everyone a more immersive learning experience by blending live collaborative sessions with personalized self-paced courses. All from one platform. Lower the barrier to sharing knowledge by letting Sana Assistant generate questions, explanations, images, and even entire courses from scratch. Empower anyone to keep up the energy and engagement with interactive quizzes, Q&A, polls, stickynotes, reflection cards, recordings, and more. Integrate Sana with all your team apps and make your entire company’s knowledge searchable in under 100ms. Github, Google Workspace, Notion, Slack, Salesforce. You name it, Sana can query it.
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    Mantium

    Mantium

    Mantium

    Mantium’s AI platform promotes knowledge sharing and alignment within organizations helping teams work towards the same goals. With large distributed teams, a company’s knowledge management systems (KMS) are the key to collaborating and learning about processes, meetings, events, and more. With Mantium, we enable enterprises to quickly and easily find knowledge within KMS, using AI to return the best answers to questions. If Mantium doesn’t have the answer to your question, your team can provide updated information, and the AI will improve for future instances. With Mantium, you can search systems holistically, with Natural Language Processing (NLP), ensuring your team finds the information they need quickly. With our Slackbot integration, you can ask a question on Slack, with no need to switch to a separate app to get the answers you need.
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    TribalBase

    TribalBase

    TribalBase

    Ask questions, and get answers based on your conversation history. We turn conversations from your channels and provide answers for every person in your company. Our Slack bot is ready to answer questions about anything that has been recorded in your Slack history. Streamlines communication by capturing essential technical discussions, bug reports, and code snippets. An organized knowledge base accelerates problem-solving, onboarding, and project handoffs, ultimately boosting your team. Centralized repository of crucial deal insights, client conversations, and best practices. Tribalbase enables seamless knowledge sharing, empowering your team to close deals faster and foster stronger customer relationships.
    Starting Price: $29 per month
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    SylloTips

    SylloTips

    SylloTips

    Empower your team with structured channels, unlock the answers to all your questions in one place, automatically map and find experts inside your company, and earn badges and rewards for your efforts. SylloTips represents an integrated knowledge-sharing platform leveraging artificial intelligence to optimize the dissemination of skills and knowledge among all employees within a company. It revolutionizes knowledge management by seamlessly integrating users' tacit knowledge with your company's structured data through its intuitive channel structures. SylloTips operates as a platform designed for companies and institutions to streamline the sharing of knowledge and expertise among their members. It stands as an innovative software enabling users to access and contribute to a centralized information repository. With SylloTips, users can inquire, search for relevant content, and receive responses rooted in the platform's collective knowledge.
    Starting Price: Free
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    eHabilis

    eHabilis

    eHabilis

    Welcome to ehabilis, the tool that will boost the pace of your organization. It implements a new model of continuous, interactive training and professional training that recognizes those professionals who add more value to the company. eHabilis is the platform that allows you to develop a global teleworking system, integrating videoconferencing to organize online seminars, group meetings and digital tutorials. Learn Through interactive, friendly training content adapted to any device. Collaborate Through a gamified learning system that enhances collaboration and overcoming challenges. Share Using multiple channels to share and value the knowledge of our colleagues in a climate of trust and healthy competition. eHabilis is an application specially designed to make training processes, talent development and collaboration in organizations more efficient. We improve traditional training processes with a global approach to knowledge management.
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    ProProfs Collaborate
    The first generation of internal communication tools made it easy to chat with co-workers about anything, but it’s easy to become overwhelmed and inefficient on those platforms. ProProfs Collaborate facilitates calm knowledge exchange that goes far beyond chatting. Set up Q&A discussions and chats that are organized to improve your team’s learning and knowledge exchange. Eliminate digging through docs, emails and lengthy chat threads. Private or public groups enable members to communicate, collaborate, ask and answer questions. Company knowledge exchanges are easy to review and fully searchable. Question & answer software organizes knowledge via threads and topics and keeps the best answers to the top of each Q&A. Reduce the noise by separating chat from Q&A sections.
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    OneBar

    OneBar

    OneBar

    OneBar is a knowledge management platform that helps your team collect valuable internal information and access it anywhere. OneBar gives you a convenient way to document frequently asked questions and answers to share with colleagues. Ask questions, invite people to help, and comment on answers, all in one place. Tag answers, assign subject matter experts, configure expiration notifications, and more, all to make sure your information in OneBar stays up-to-date and correct. Unlike traditional keyword-based search engines, OneBar actually understands what you mean. Already have an answer in Google Drive or Confluence? Just give OneBar a link, and we’ll embed a live preview into a OneBar document. Close deals faster with OneBar, share the right, up to date answers with your sales team. Reduce time of the first response to customer questions. Make every support rep your best rep.
    Starting Price: $50 per month
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    KMmaster

    KMmaster

    Pumacy Technologies

    In your job, you gather new information and knowledge. You use existing know-how to perform your everyday tasks and follow your routines. However, how effectively do you work with the knowledge you and your colleagues acquired? Is there any chance to make knowledge accessible to anybody in your company or team faster and easier than ever before and to save time and money? Knowledge is the most valuable resource of a team or a company. It is thus all the more important to use this resource effectively. What companies need to be done is to derive the maximum benefits from the knowledge. With KMmaster, our easy and efficient knowledge database, you can make better and more productive use of your knowledge. KMmaster (Knowledge Management Master) is an in-house development by Pumacy. The innovative technology supports systematic development, documentation, distribution, storage, use, and evaluation of company knowledge and information.
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    ProProfs Knowledge Base
    ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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    Starting Price: $6 per user per month
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    AllAnswered

    AllAnswered

    AllAnswered

    As organizations grow, they tend to collect and document team knowledge haphazardly. Often this knowledge is in different documents, spreadsheets, legacy wikis, email threads, and chatrooms. AllAnswered provides a single platform where your team can easily find all the information they need. Mentorship and institutional knowledge are critical to the long-term success of any organization. You need to capture your best team members' expertise so that everyone has easy access to these best practices. Having a custom Questions & Answers portal ensures team know-how is never lost, and nobody ever has to reinvent the wheel. Having an outdated document repository could cause significant mistakes if someone relies on obsolete information. Your knowledge base has little value if it cannot be trusted. AllAnswered provides your team with a modern Wiki editor and built-in workflow, making it simple to keep your knowledge base up to date.
    Starting Price: $3 per user per month
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    Basewell

    Basewell

    Basewell

    Centralize knowledge, build and share content, and instantly deliver answers with intelligent learning tools. Basewell is a learning platform built for how people learn and work today. Current learning tools were built to supplement in-person experiences, not replace them. Forcing teams to use guesswork and gut feelings when away from their desks, or each other. Basewell solves that problem by centralizing your information, generating dynamic training content, and answering questions in seconds instead of days. Content creation with generative AI, file uploads, integrations, and more. Knowledge gaps, blind spots, and issues (before they impact your team). Hand-crafted to be powerful, fast, and intuitive. Use tags to always route the right content to the right people. Great for structured training like during onboarding. For all your manuals, spreadsheets, and presentations. Available globally, all you need is an internet connection.
    Starting Price: $39 per month
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    Galisto

    Galisto

    Galisto

    Galisto reduces unnecessary and time-consuming activities, ​often caused by a large number of user applications. Galisto relieves you from the technical details and provides you a simple and intuitive user interface for an efficient daily business. We are convinced, that your employees are the most valuable resource in your company. They have the knowledge which makes your company unique. How do you support your employees that they can efficiently share their individual knowledge with others? Galisto® supports you on the way to the knowledge-based company! Our services and products support you on the way to a knowledge-based company that shares the resources of its employees the most helpful. If you start with a simple set of functions or if you have already specific requirements. Galisto® has the right answers! Your employees. The most valuable resource in your company.
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    Elium

    Elium

    Elium

    Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible source for sharing and enriching company knowledge. It helps streamline the decision-making process, improves collaboration and the ability to innovate. Company-wide procedures, key project learnings or market insights? They all have a place in Elium. Give your team the right tools to share and capitalise on company knowledge. Easily search inside stories or embedded files. Find the most relevant knowledge in seconds. Capturing knowledge is one thing, but making sure it stays relevant over time is a different story. With smart tools, Elium empowers teams to act on existing knowledge and collaborate around key insights.
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    Balance Theory

    Balance Theory

    Balance Theory

    Knowledge sharing and collaboration approach result in onboarding new talent faster. Reduce time spent on knowledge management and asking & answering questions leveraging integrated cyber knowledge. Collaborate and align from day 0. An aligned and transparent delivery process to accelerate readiness. Identify and remediate single points of failure prior to employee attrition issues. Highly-available backup of your organization's cyber defense configurations and decisions. Share insights and align internal teams. Move faster with your own organizational collaboration network. Discover community-shared cyber content to reuse and enhance your own cyber programs. Collaborate live with content contributors within stories, through chat or live sessions. Stay in the know on content status, tasking and team commentary to keep your team informed.
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    Wolfia

    Wolfia

    Wolfia

    Wolfia is an AI-powered knowledge and response platform built to help sales, security, and support teams answer customer questions faster and more accurately. Wolfia centralizes company knowledge by connecting to internal documents, past RFPs, security questionnaires, policies, wikis, and team conversations, then uses AI to generate clear, consistent, and cited answers on demand. Designed for high-stakes workflows like sales cycles, compliance reviews, and customer due diligence, Wolfia reduces repetitive manual work, minimizes errors, and ensures teams always respond with up-to-date, approved information. By turning fragmented knowledge into a single, continuously improving source of truth, Wolfia helps organizations move deals forward faster while maintaining trust, accuracy, and control.
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    Tettra

    Tettra

    Tettra

    Tettra is an internal knowledge base with smart workflows to help you answer repetitive questions. Tettra helps you document important processes, policies, and procedures in one centralized place. This makes onboarding new teammates much faster and answering questions less repetitive. Most of our time is spent in cloud apps. As software continues to eat the world, the amount of information we create and the number of tools we use continues to rise. With all this information comes downsides. This fragmentation of tools and teams makes it tough to share context and agree on the best decisions, especially cross-functionally. On growing teams, your best employees shouldn't be bogged down by repetitive questions. To move fast, everyone needs access to the same information and principles. Your internal knowledge base will only be successful if everyone contributes to it. Tettra makes it easy for anyone to contribute knowledge by referencing content in other systems.
    Starting Price: $99 per month
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    Blockbrain

    Blockbrain

    Blockbrain

    Blockbrain's AI-powered platform transforms your team's knowledge into the competitive advantage it should be. We automate processes, optimize internal collaboration, and significantly boost efficiency and profitability. All this is achieved with the highest level of data security, backed by leading cybersecurity experts and ethical AI specialists. Our no-code AI enterprise platform boosts productivity by streamlining access, creation, and sharing of company knowledge. Watch your organization's intellectual capital grow with every interaction. Leverage the best LLM models for your business. Get started in minutes. No coding is required. Connect your company's know-how from files, web content, and expert insights in one place. Save hours of looking through scattered data. Get info with transparent sources in any language. Utilize company data to create structured documents like reports, emails, or pitches in seconds. Save hours of repetitive knowledge work.
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    Kaleo

    Kaleo

    Kaleo Software

    Our best practice methodology helps improve your knowledge base by figuring out what questions users need answers to, then creating answers that are easy to find and consume. Tickets are regularly monitored for repeat questions so your knowledge base can easily be kept current. IT tickets tell you what questions people have. We isolate the tickets that could have been avoided with self-help. These include 'how-tos,' and most other Tier 1 incidents. Trained machine learning classifiers use over 1000 ontologies to group self-helpable tickets by question. Groups are then ranked by volume to determine FAQs. Answer chunks are manually checked for quality then connected to their associated FAQ. The questions and answers are now ready to be added to your knowledge base.
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    Jinbox

    Jinbox

    Jinbox

    Jinbox supports financial institutions and solution providers to optimize and automate processes such as sales, procurement and innovation. Jinbox Knowledge Management Platform helps you extract the knowledge from sales data, propose it in the right place at the right time and reuse the generated knowledge base to accelerate the next sales process. Jinbox Knowledge Management is an all-in-one solution to accelerate the sales administration processes and seamlessly build a company knowledge base. It taps to the core of the enterprise data lake and transforms data to knowledge using AI algorithms. Mobilize your internal resources and data to efficiently answer client questions. Automatically create an optimally structured knowledge base. Empower is a tablet application and a digital platform using an innovative approach to generate urban layout scenarios informed by residents.
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    DataQA

    DataQA

    DataQA

    Unlock all your company's knowledge inside Slack. DataQA is a Slack-native knowledge management app that helps teams bookmark, tag and save information inside Slack. Better access to information increases productivity, accountability and employee onboarding success. Bookmark important product discussions, screenshots, explainers. Keep track of links and content shared about companies and market trends. Save frequently asked questions to help new joiners. Follow topics of interest and get digests so you never miss anything. Save frequently-asked questions, shared screenshots and important discussions. Improve the onboarding experience for new joiners and senior employees. Unlike other apps, you don't need to leave Slack or rewrite any content. DataQA just works off your current flow.
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    Wonderus

    Wonderus

    Wonderus

    Document your team’s language – acronyms and all – and make it easily available in the apps you’re already using, like Slack. Wonderus enables a ubiquitous language and an always-on data dictionary for all of your products and process. Wonderus lets sales and support teams help customers faster with instant access to key company knowledge. Wonderus gets your newest and busiest team members up to speed with your team’s unique language and knowledge. Your team language is always evolving. Team members can request new entries through Wonderus or Slack. Avoid repeat questions by linking questions to cards. Traditional wikis are broken. They require team members to switch contexts and are challenging to search. Our Slack application makes team knowledge available where they’re already working, just a slash command away.
    Starting Price: $25 per month
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    Capacity

    Capacity

    Capacity

    Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7.
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    Lemon

    Lemon

    Sensor Digitalmedia Germany

    Lemon is a leading mobile learning system that enables companies to provide their employees, field forces and external teams with the right knowledge anywhere, anytime. Learn how Lemon can help your team achieve greater success through mobile knowledge transfer without borders. What drives us is to give everyone the chance to learn in a self-determined way. Only if each of us can easily and readily access knowledge at any time and from anywhere will we be happy to do so. Being independent of time and place is the highest good and means absolute freedom. And mobile learning with Lemon® means complete freedom of knowledge. Try it out. We want to give people the freedom to engage with knowledge whenever, however and with whatever they want. Our lives are mobile, and so is our work. Knowledge is needed at all times and on-demand. Our agile world requires (learning) competent employees.
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    ScreenSteps

    ScreenSteps

    Blue Mango Learning Systems

    Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.
    Starting Price: $57.00/month
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    Verizon Knowledge Assist
    When customers pose critical questions to your business, they expect fast and efficient service, even when they’re dealing with virtual agents. Knowledge Assist uses artificial intelligence and machine learning to help agents in your contact center resolve customer issues quickly, accurately and consistently. Knowledge Assist is an AI-driven knowledge base integrated into contact center and virtual agents’ desktops to deliver up-to-date, accurate answers and guidance. Our solution helps your agents understand the intent of customers’ questions, provide consistent answers across channels, build trust and drive customer conversations. Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.
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    Verint Knowledge Management
    Verint Knowledge Management uses patented artificial intelligence (AI) to create a more automated, natural and effective way to connect people to answers. It’s time for a knowledge management system that: - Understands nuances in how people ask questions: what people mean, not what they type. - Anticipates what people want and predicts what they are about to ask. - Improves through continued use. Learns and clusters knowledge. Makes accessing content more efficient.
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    Tribble

    Tribble

    Tribble

    As a Chrome extension, Tribble answers your RFPs and InfoSecs, follows your users where they work, and unlocks real-time collaboration. Put your questionnaires on auto-pilot, and say goodbye to stale data. In Slack and Teams, Tribble provides deal guidance to sales teams, answers deep technical product questions, and shares industry knowledge. Bridge knowledge and enablement gaps while allowing your pre-sales teams to scale in real time. Scale expertise across your company with Tribble, a digital teammate that integrates with your systems, learns from your data, updates stale content, and crafts proposals. Showcases one unified voice to your customers, regardless of who is answering a questionnaire. Have confidence that you are providing the right responses to your customers. Our agent fields questions from any app and answers hundreds within seconds. Escalate to an expert using our extension’s native Slack and Teams integrations.
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    Seismic Knowledge
    Seismic Knowledge is a just-in-time enablement solution that provides teams with faster access to answers, documentation, and assets right within the flow of work and tools they already use. By leveraging Knowledge, users can connect various systems to create one searchable source of truth so reps are confident they have the right information. With Seismic Knowledge, teams can: Knowledge integrates with Seismic and allows reps to access FAQs through Seismic search. It also integrates with Lessonly so users can surface both Seismic content and Lessonly training by directly chatting with the Seismic Slack bot. This allows users to ask the Seismic Slack bot questions privately, or get AI-recommended answers when asking questions in specific channels. Additionally, the Chrome extension provides instant, ongoing access to answers, lessons, and docs – no matter what application they’re working in, like a CRM or email.
    Starting Price: $59 per month
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    Kodex

    Kodex

    Kodex

    Kodex is presented as a centralized, searchable knowledge hub designed to help teams create, collect, organize, and share real-world, critical information that’s directly relevant to their work, enabling faster access to verified insights and expertise in one place. Its core purpose is to unify scattered knowledge into a structured library so users can quickly find and reference the information they need without hunting through disparate sources or documents, reducing time spent searching and improving team alignment and decision-making. Kodex’s design emphasizes ease of use, collaborative knowledge building, and efficient retrieval of actionable content that supports operational workflows and learning across an organization, helping teams capture tacit knowledge and make it available to relevant stakeholders.
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    PICC Software

    PICC Software

    PICC SOLUTION

    Capture, connect and share knowledge from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability. PICC Software is a result-oriented, all-in-one platform for all use cases where know-how is a key factor for business success. PICC Software is the only platform capable of analyzing experience feedbacks and data, and then aggregating them with company’s explicit knowledge. The result is immediately actionable solutions made available for all your staff, anytime, anywhere. Stop reinventing the wheel, uncover new opportunities, reach new levels of excellence with PICC Software. All the problems under review within your organization and all considered solutions aggregated by artificial intelligence in a collaborative knowledge map. The inventiveness of your experts augmented with artificial intelligence and guided through a scientifically demonstrated method to manage efficiently all your innovation projects.
    Starting Price: €2.5 per day and user
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    MindKeepr

    MindKeepr

    MindKeepr

    MindKeepr is an AI-powered knowledge preservation platform that helps organizations protect and preserve their most valuable asset—employee expertise. By capturing knowledge from communications, documents, and workflows, MindKeepr transforms this information into AI agents that communicate just like your team members. The platform enables organizations to break down knowledge silos and create personalized digital experts that learn and adapt to your company’s unique processes. With seamless integrations and enterprise-grade security, MindKeepr ensures knowledge is accessible and secure, improving efficiency, productivity, and service consistency across teams.
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    KnowledgeBase

    KnowledgeBase

    LiveChat Software

    Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.
    Starting Price: $39 per month
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    Korra

    Korra

    Korra

    Leverage the full potential of your content with a private ChatGPT-like support platform. Korra revolutionizes the way customers access support by leveraging advanced NLP to understand complex queries and provides context-aware, accurate results sourced only from your own content. Customers can expect spot-on answers, highlighted or time-stamped right in the results. Experience a smarter, more efficient, and continuously improving AI knowledge base that keeps pace with your organization's ever-evolving needs. Set up your automated, confidential AI knowledge base in seconds. Korra supports all file types, including video, and securely learns from only the files you share. Customize, brand, and launch your AI chat support experience in seconds. With 3 powerful deployment options, customers can access Korra from any device, at any time, and in whichever way they want. Traditional knowledge base search appearance with a dedicated support URL.
    Starting Price: $99 per month
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    PTC SKD
    Service businesses are plagued by ineffective and uncoordinated issue diagnostics, resulting in unnecessary technician dispatches or parts returns and a high rate of “no fault found". The PTC Service Knowledge and Diagnostics solution features connected interactive diagnostics that automates issue diagnostics and enables remote diagnostics of smart, connected products (SCP) with an intelligent knowledge base system. Get updated with PTC company news and learn more about Service Knowledge and Diagnostics (SKD)’s exciting new releases and vision for the future. Using PTC Service Knowledge and Diagnostics to improve service delivery in the automotive industry. Increased service call and dispatch avoidance by 20+ percent. Improved resolution time by 20-75 percent. Enabled real-time sharing of new solutions. Reduced diagnostic steps per call by 40 percent. Reduced service and warranty costs. Improved equipment up-time.
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    Pragma

    Pragma

    Pragma

    Access your organization's knowledge sources, find information in Slack, and tap into past conversations to unlock what you need, instantly. Pragma reveals, and structures needed organizational knowledge otherwise hidden or scattered across multiple platforms and provides easy access to it, whenever you really need it. Get instant answers to your questions with our Chat with your Data feature. Access your organization's knowledge sources, find information in Slack, and tap into past client conversations to unlock valuable insights. Facilitate learning and fuel business best practices with access to verified responses and the continuous enablement of new updates and processes. Identify missing or outdated information and create new up to date knowledge. Loop in subject matter experts to contribute, approve, and improve.
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    RightAnswers

    RightAnswers

    Upland Software

    Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
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    zehnplus

    zehnplus

    zehnplus

    zehnplus develops software products with custom solutions that help organizations turn data into knowledge to connect, inform, and engage with their audiences. Our solutions include intranet, community and knowledge management platforms and wiki's aswell as smart FAQ software, enhanced with AI. We are enthusiastic strategists, designers, and developers who use many years of technical know-how with great love for the highest possible customer satisfaction. We have a profound knowledge of digital, artificial intelligence (AI) and transformation technologies. All our custom developments and products have at their core our unique data distribution engine called Wisdom Integration Engine, powered by the latest AI technologies and digital solutions. As a leading full service provider from Zürich, Switzerland, zehnplus offers high-quality, sustainable and cost-efficient solutions. We offer strategic know-how as well as project management and develop tailor-made solutions.
    Starting Price: 7000/year
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    OneWindow Workplace

    OneWindow Workplace

    One Window Workplace by Withum

    Intranet-as-a-Service combining technology and long-term support, making your investment a success. Business is driven by culture. Connect individuals, share knowledge and make each employee as effective as possible. Change is constant. Track efficiency, understand usage and support your decision-making process. Drafts are as important as finals. Organize processes, find resources and protect your intellectual property. Connect employees across capabilities and locations. Share knowledge across internal and external co-workers. Find the experience needed on the next project. Reinforce corporate culture. Find documents, materials, and answers. Access forms, templates and past project information. Build repeatable process that work for your organization. Protect intellectual property, without hindering team work. Understand how employees are using the Digital Workplace. Track collaboration across the organization. Visualize timely and reliable reports.
    Starting Price: $1200
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    Dewey

    Dewey

    Dewey Labs

    Dewey is a full-service AI platform that turns expert content libraries into conversational Q&A for audiences. Every answer is sourced exclusively from the customer's approved content — never the open internet — with full citations back to the original source material. Dewey's closed-loop architecture eliminates hallucinations by design. Experts maintain editorial control: pre-write answers to critical questions, lock responses on sensitive topics, and set boundaries where the AI says "I don't know" rather than guessing. An analytics dashboard and Knowledge Requests queue surface what audiences are actually asking, turning unanswered questions into content opportunities. Deployed across health, parenting, civic journalism, education, and publishing — including organizations where getting the answer wrong has real consequences. 1M+ answers served across 30+ live knowledge bases. Dewey is full-service: we build, deploy, and manage every implementation.
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    SynKEdge

    SynKEdge

    Synergy Computer Solutions

    It is a known fact that in today’s ever-changing business scenario, nothing is constant but the change itself. In such dynamic business situations it is imperative to synergize Knowledge, People and Business in right perspective; to get an optimal performance from employees. For that, a strong Knowledge Management practice is the key. Store all Knowledge assets in a structured way. Provide all employees easy and quick access to SME’s. Enable Knowledge Sharing activities easier and faster. Facilitate more employees to participate in KM practice. Allow easy search and recall of any knowledge assets across organization. Knowledge Management is the discipline that enables organizations to identify, understand, build and leverage their competencies. Businesses that learn to harness their Knowledge Assets reap its benefits in the form of sustainable and profitable growth.
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    Cocoom

    Cocoom

    Cocoom

    Cocoom is a visual knowledge sharing tool that helps teams to better collaborate and communicate. A source of knowledge to improve support and collaboration between the teams! Our template library and our very simple editor allow you to be effective immediately and to produce quality knowledge without any training. Cocoom reduces friction and misunderstandings between two or more teams. As soon as we leave our own team, project or department, we find it difficult to value our actions and give visibility to what we do. Cocoom makes it easy to share visual informations to improve cooperation. Cocoom helps support services to provide a complete, efficient and up-to-date source of information for all employees. In this way, each individual and each team has access to the visual knowledges they need and the role of the support services is simplified and enhanced.
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    ISELO

    ISELO

    ISELO

    Keep all your knowledge pieces at one accessible & searchable place. Store different kinds of knowledge elements in one place: web links, videos, files, pictures, memos, etc. Save content at the very moment you find something useful using our browser extensions. Find your content swiftly using our blazing-fast, typo-tolerant search. Retrieve knowledge directly within Microsoft Teams or Slack. Discover all the content related to a tag with the help of tags filtering. Crowdsource content across teams, departments, or the whole company. Discuss with your learning buddies about the saved content through comments.
    Starting Price: $6 per user per month
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    Yext

    Yext

    Yext

    Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.
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    Talisma Knowledgebase
    Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.
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    LearnLode

    LearnLode

    LearnLode

    Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.
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    Empolis

    Empolis

    Empolis

    Empolis Smart Cloud: We’re your partner with extensive experience in Smart Information Management. Based on Empolis Smart Cloud, we support you in developing your own service application, regardless of whether you wish to utilize the application in your own company or by licensing it to your customers. Empolis Service Express: Your company’s knowledge is distributed across different systems and lodged in your employees’ heads. That makes searching for answers difficult and time-consuming. Service Express compiles your company’s entire knowledge and establishes your central knowledge management, providing you with a single information source for all your questions.
    Starting Price: $16.50 per user per month
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    Berkeley Publisher

    Berkeley Publisher

    Berkeley Bridge

    The Berkeley Publisher is the user-friendliest software suite for the development and maintenance of knowledge-intensive applications. Our decision-tree software enables content experts to share their knowledge with their target audience quickly and easily. The Berkeley Publisher is very simple to use but at the same time, it is powerful enough for the most knowledge-intensive applications. The Berkeley Publisher allows you to make decision trees without prior programming knowledge. The decision trees are built graphically and thanks to the familiar Microsoft Office interface, you are quickly accustomed to the software. In addition, the graphical representation ensures that you keep an overview at all times and that you do not get lost in endless codes. The Berkeley Publisher facilitates centralized management of all required knowledge and information. Questions and conditions can be added effortlessly and any changes are implemented easily.
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    ROK'IT

    ROK'IT

    VEDALIS

    RoK'IT is the Social Knowledge Management ( Social KM ) platform designed specifically to meet the expectations of networked organizations and their members, generate benefits at collective and individual levels and evaluate their benefits. RoK'IT facilitates access to knowledge and to people with key knowledge. RoK'IT improves the fluidity and speed of knowledge acquisition by relying on interactions between individuals. RoK'IT provides a unique set of indicators and mapping tools to drive a learning organization and estimate its intangible capital. Much more than a passive directory of shared documents, much more than a collaborative site reserved for the happy few, much more than an exchange thread without context, RoK'IT is a technological platform that concretely helps companies of all sizes to structure their own dynamic and regulated knowledge networks and create a collective intelligence that generates value.
    Starting Price: $4 per user per month
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    Engageware

    Engageware

    Engageware

    Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.