Alternatives to QSocialNow

Compare QSocialNow alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to QSocialNow in 2026. Compare features, ratings, user reviews, pricing, and more from QSocialNow competitors and alternatives in order to make an informed decision for your business.

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    Brandwatch

    Brandwatch

    Brandwatch

    Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.
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    Postly

    Postly

    Postly Technologies, Inc.

    AI-powered social media scheduler. Everyone wants to scale their business. It’s no secret that marketing on social media demands a great deal of effort and non-stop attention. But what if you get a solution that can simplify your life and supercharge your digital marketing game? Enter Postly!!!!! Postly is the all-in-one social media management tool you’ve been dreaming of. Say goodbye to the days of endless multitasking and juggling multiple tabs. With Postly, you can cut down your social media time while taking your digital marketing results to new heights. Postly helps you with content generation, creative design, scheduling posts, and driving lots of social conversations that lead to conversions. Postly integrates marketing tools and features like the AI Writer, Blog Writer, Ad Copy Writer, AI Art, Image Editor, Video Editor, Link Shortener, HashTags Generator, and Bulk Uploader, and the possibilities are limitless.
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    Oktopost

    Oktopost

    Oktopost

    Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI. Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth. Oktopost was founded in 2013 to help B2B companies establish the true impact of social media on their business by tracking actionable metrics. Since then, our offices have been buzzing with talented innovators who are driven to create a meaningful social media experience for B2B.
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    Truescope

    Truescope

    Truescope

    Make better-informed communications decisions with Truescope. Harnessing millions of media posts every day to deliver you real-time information that influences your business strategy. Monitor and access the information that is important to you, from social, online and mainstream media. Receive instant insights via Industry or customized dashboards, track influencers, and their effectiveness, to review and act on your reputation management, competitive intelligence and crisis communications. Be confident that we have captured the important news and conversations, so you are fully informed. Your Inbox delivers customized information and the tools to share, alert, and action responses. Truescope delivers a smart media monitoring and social listening service.
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    Mention

    Mention

    Mention

    Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, X, Facebook, TikTok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you!
    Starting Price: $41/month
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    ReadPartner

    ReadPartner

    ReadPartner

    ReadPartner is a media intelligence platform designed to help organizations consolidate media monitoring, social media listening, trend analysis, and data insights into one modern dashboard so teams can make smarter, faster decisions. It tracks mentions of keywords, brands, competitors, and topics across thousands of news outlets and social platforms, delivering real-time alerts, automated trend detection, and sentiment analysis so users can identify market shifts, emerging risks, and audience perception without manual research. It includes tools for keyword monitoring, bias detection, media outreach, internal newsletters, executive reporting, and crisis management, plus a context-aware AI assistant that highlights key developments and helps generate reports. ReadPartner prioritizes relevant updates by filtering noise and visualizing popularity and sentiment over time, enabling data-driven insights and collaborative workflows that keep teams aligned and informed.
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    TrendSights

    TrendSights

    TrendSights

    TrendSights is an AI-driven communications intelligence suite that brings traditional media (TV, radio, print, and digital) and social platforms (X, Facebook, Instagram, TikTok, YouTube, LinkedIn, Reddit, review sites, blogs, and podcasts) into a single monitoring and analysis hub. It lets you clip and archive media coverage, track the ROI of every mention, detect micro‑ and nano‑influencers along with their audience demographics and interests, and benchmark competitors in real time. An automated content generator produces social‑media posts, press releases, blog entries, and emails from your own or aggregated texts, while customizable daily, weekly, and monthly reports integrate with BI tools to surface insights on social listening, emerging trends, and news. Spanish‑language sentiment analysis and one‑click topic extraction for continuous monitoring complete the experience, enabling you to subscribe to key themes and receive instant alerts.
    Starting Price: $1,000 per month
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    SNSTracker

    SNSTracker

    SNSTracker

    SNSTracker is a comprehensive social media tracking and analytics platform that helps users monitor and analyze their performance across multiple social media platforms. Whether you're a social media marketer, content creator, digital agency, or brand manager, SNSTracker provides the data insights and team collaboration tools you need. Key Features: - Multiple Platforms Monitoring: Track and analyze content across TikTok, YouTube, Instagram, Threads, and more from a single dashboard. - Source of Truth: Gather comprehensive analytics over time with simple link tracking for both main and creator accounts. - Real-time Tracking: Monitor social media feeds in real-time with instant updates on views, likes, comments, and shares. - Real-time Alerts: SNSTracker's real-time alert system keeps you informed about important changes in your social media performance without requiring constant manual monitoring.
    Starting Price: $99/month
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    Awario

    Awario

    Awario

    The web is talking about your business. Find these conversations and join in. Instant mentions from all around the Web and social media. At Awario, we want you to be the first to know when important conversations spark out online. Unlike other monitoring apps that rely on a single third-party data provider, we crawl over 13 billion web pages daily, in addition to the APIs. So when we say Awario is the most immediate way to learn about new mentions, we aren't messing around. Find important discussions, join them in real time, and spread the word about your product, service, or content across social and the Web to reach new audiences and trigger word-of-mouth marketing. Social media is full of invaluable market information and consumer intelligence - but it's also full of noise. Sieve out meaningful customer insights with Awario to understand your audience better and marketing campaigns.
    Starting Price: $39.00 per month
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    Rankur

    Rankur

    Rankur

    Rankur is a top-rated tool for easy listening on social media. Discover conversations about your business, your products, your managers, your competitors, and communicate in real-time with your audience. Our software lets you engage on social media networks like Facebook, Twitter, YouTube, and more. Measure your success and work in a team! Listen to the entire web, monitor news, blogs, digital media, and social networks. Our crawler scans more than 100M web pages per day and extracts conversations, comments, articles and online reviews. With Rankur you stay on top of everything that happens online. Manage company pages straight from Rankur. Schedule posts, respond to customers and prospects from one single place. Improve your customer relationships with our powerful and yet affordable reputation management tools. Monitor your social media campaigns and reach targeted audiences with ease.
    Starting Price: $24 per month
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    Dash Social

    Dash Social

    Dash Social

    Dash Social is an AI-powered social media management platform built to help brands plan, measure, and optimize every aspect of their social presence. It unifies social publishing, analytics, influencer marketing, and commerce tools into one intelligent dashboard. With brand-specific AI, Dash Social predicts what content will perform best, identifies high-impact creators, and delivers real-time performance insights across platforms. Its features include automated scheduling, campaign tracking, community engagement, and conversion tools like LikeShop for turning followers into customers. Global brands like Urban Outfitters, Rare Beauty, and CB2 rely on Dash Social to streamline workflows and scale their social strategies efficiently. Designed for modern marketers, it helps teams manage, measure, and monetize social media smarter and faster.
    Starting Price: $999/month
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    Nexis Social Analytics
    Nexis® Social Analytics (powered by Talkwalker) is a social intelligence platform empowering you to make business decisions based on social insights. Take your social media performance to the next level. Protect your reputation, measure your impact, and promote your brand with a powerful social listening platform to uncover, understand and derive the most valuable insights. Imagine the sound of thousands of voices, speaking at once. Social media may not generate ear-splitting decibels, but you still need to filter out a lot of noise to “‘hear”’ the conversations that matter to your brand. Extract more value from social listening with powerful analysis and reporting, including data visualizations for virality mapping, hashtag tracking and share of voice that bring the information to life. Celebrity endorsements aren’t new to marketing, but the term “‘celebrity”’ has been redefined in the age of social media.
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    SemanticForce

    SemanticForce

    SemanticForce

    SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately.
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    Notified Social Listening & Media Monitoring
    Get an instant view of your brand and media exposure across global news and social media sources to track your brand reputation, moves by your competitors, or specific industry news. Uncover advocates and customer pain points, and better understand the impact of your communications on audience sentiment, share of voice, and key message pull-through. The Notified PR platform gives you real-time access to millions of online and print sources, blogs, and social media conversations. From editorial news articles to niche forums, our coverage spans 150+ countries and multiple languages. You can also monitor key podcasts and broadcast outlets for brand mentions and media exposure. Articles across 170,000+ news sites. Twitter, Facebook, and Instagram. Content in 25,000+ podcasts. 10 million+ daily posts to discussion boards. Millions of blog posts. TV and radio content worldwide. LexisNexis and NLA premium content YouTube and other streaming sites
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    Dataminr

    Dataminr

    Dataminr

    Dataminr’s AI platform detects high-impact events and potential risks as they unfold, sending real-time alerts to your global teams. Know critical information first, respond with confidence, and manage crises more effectively across your enterprise. Dataminr Pulse gives you the earliest indications of high-impact events—plus rich visual context and tools that help you collaborate and act faster—so you can better protect your people, your brand and your physical and digital assets. Dataminr Pulse streamlines your team’s collaboration, response protocols and critical information flows—enabling real-time command and control as physical and cyber risks emerge and high-impact events unfold.
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    Union Metrics

    Union Metrics

    Union Metrics

    Social intelligence. Designed for marketing teams. Marketing is art + science. You bring the passion and creativity. We bring the data. Union Metrics empowers you with the social marketing intelligence you need to reach your audience and build your business. Union Metrics provides the analytics every marketing team needs to build an effective social strategy and inform day-to-day execution on social media. Measure and optimize your impact on social media to more effectively expand your reach. Analyze brand and industry conversations in real time, to identify key content and influencers. Track social campaigns to improve performance and generate beautiful reports for stakeholders. Stay ahead of the competition by analyzing their social activity and measuring share of voice. Combine powerful queries and historical data to uncover audiences, find relevant content, and plan campaigns.
    Starting Price: $49 per month
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    Mediatoolkit

    Mediatoolkit

    Mediatoolkit

    Mediatoolkit is an award-winning media intelligence solution that enables businesses of all sizes to monitor and analyze online conversations across 100+ million sources (including social media) in real-time and in any language. It notifies users the moment their query is mentioned online via email, Slack, or the Mediatoolkit mobile app. If a query starts generating more online buzz than usual, the tool will automatically send a Spike alert. Mediatoolkit also boasts very advanced yet easy-to-understand analytics. More than 2000 chart combinations can be customized, generating reports adjusted to your strategy and business goals, which results in fully unique datasets. That way, users can discover growth opportunities, manage brand reputation and consumer feedback, prevent crises, and identify influencers. Other features include Boolean search and advanced filtering options, custom brand reports and data exports, and unlimited users, keywords, and reports on all paid plans.
    Starting Price: $399/month
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    Crisp

    Crisp

    Crisp

    Crisp is a cutting-edge Social Media Safety and crisis monitoring firm. Our industry-leading technology is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Established in 2005 by online gaming and social media entrepreneur Adam Hildreth, Crisp began protecting children and teenagers using online games and social networks from abuse, sexual exploitation, cyberbullying and other online threats. And as organizations began utilizing social media to engage and foster relationships with customers, Crisp evolved its offering to help brands manage and avert liabilities on their own social media channels, and the larger social web. From luxury and media, to pharmaceutical and FMCG companies, global brands trust Crisp to protect over $4.5 trillion of market capitalizations. Through 24/7 monitoring of social media channels and the wider internet, we ensure brands are immediately alerted to emerging issues.
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    Turbine Labs

    Turbine Labs

    Turbine Labs

    Turbine Labs is an AI-powered platform designed from the ground up for one purpose: to achieve better outcomes through more informed decision-making. With Turbine Labs, initiating a request is simple…even humanlike. Just type, in your own words, a request into our online order form, or send via email. Any question or topic, any event or development, any crisis or opportunity, Turbine Labs is listening, waiting for your request. Decision-makers don’t have time to use complex software or write code to obtain intelligence. Turbine Labs requires only your words to get to work. Accessing thousands of media, social, and other public sources, Turbine Labs filters, classifies, and scores the information that matters to you, and removes data that doesn’t. Striking the perfect balance between AI-powered technology and human expertise, each executive-friendly output is designed to remove friction from the information gathering and decision-making process.
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    KPI6

    KPI6

    KPI6.com

    KPI6 is a Software as a Service Suite adopted by Brands and media agencies to understand consumers, identify their needs, and define audience segments. It analyses a multitude of user-generated content and unsolicited sources like online reviews, social and web panels, digital open data to provide the critical strategic insights a company needs to drive innovation, opportunity assessment, strategic planning, segmentation, creative development, and media strategy. Every individual has characteristics that can be beneficial for a brand and an industry. It is imperative to fully leverage these traits to their maximum benefit within your organization. Leaders of your organization should be focusing all of their time and effort on strategic planning and management, rather than interpreting conversation streams and building user profiles. Your organization needs custom solutions that will do the work itself and take the research further.
    Starting Price: $15,000 based on usage
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    Websays

    Websays

    Websays

    With Websays Alerts, you won’t miss any important mentions of your brand on social media. In addition, this functionality and the 24/7 view of the social conversation is ideal for crisis management or campaign tracking. Websays will alert you when there are unusual peaks or volumes, crises, influencers with more than X followers talking about your brand, or you name it! Websays Clippings shows you in a simple, organized and accessible way, what is being said about you or your brand on social media, news, blogs, reviews, forums and other websites. We have real-time metrics so you can measure, at a glance, your popularity, reach, impact, loyalty and sentiment, among other factors! Web says Communities provides your community data in a cluster graph format. Real-time graphs that show how a conversation about a specific brand or topic is developing, who is generating mentions and who is being mentioned to discover infinite behaviours and interactions.
    Starting Price: €400 per month
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    Storyclash

    Storyclash

    Storyclash

    Measure the return of your campaigns, events and influencers on Social Media. Make better decisions by instantly measuring the return of your social media marketing campaigns. Instead of slowly digging through social media data and manually saving relevant Stories & Posts, Storyclash supercharges your efforts. Measure and understand the ROI of your marketing campaigns on social media. Storyclash allows you to create and share social media reports with historical & real-time data in minutes rather than hours. Get fast reports during or after an event. Make better investment decisions for your event marketing. Influencer monitoring. Stay ahead. Measure the impact of your influencer collaborations on all relevant platforms. Make better decisions, with brand- and performance KPIs such as media value, social interactions and Share of Voice. Social media reports are created, personalized and shared in minutes. Get answers instantly with historic & real-time data.
    Starting Price: $2000 per month
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    Meltwater

    Meltwater

    Meltwater Group

    We help you monitor, understand and influence the world around you. Empowering PR, communications and marketing teams with an intuitive all-in-one product suite, powered by AI-driven insights. In today's always-on world, a marketer's job is never fully finished, which is why we developed a series of products focused on helping you stay on top of your digital strategy and marketing performance. Our suite of products aims to solve the problems faced by modern PR, communications, and marketing professionals. Insights and workflows designed to empower your social media and digital marketing strategy. Access a flexible solution that allows you to monitor social media for relevant mentions so that you can stay ahead of the game—and your competition. With access to unlimited ad-hoc searches and no volume restrictions across more than 20 different channels (including social networks), your social listening capabilities will be unmatched.
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    Wynyard Social Media Analyzer
    With the digitalization, verbal communications have taken a different path that is of Social Media. More communications happen on social media spaces. If the people are connecting with each other on social media platforms, it is imperative for the Law Enforcement agencies to monitor conversations in order to keep a track of anti-nationalists and their activities. Law Enforcement agencies across the globe are taking the help of social media such as blogs, forums, discussions and tweets etc. to monitor for indicators of anti-government activities that might be a threat to the security of the nation. Wynyard Social Media Analyzer (SMA) works on the open source intelligence technology. It is hugely beneficial for Law Enforcement agencies and any other organization that wants to keep criminals at a bay. The desktop application monitors enormous amount of content available on different social media platforms and web channels across various geographies and languages in real-time.
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    Lucidya

    Lucidya

    Lucidya

    Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.
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    YouScan

    YouScan

    YouScan

    YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media.
    Starting Price: $299.00/month
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    Radarr

    Radarr

    Radarr

    Powered by AI, Radarr is the best social listening, monitoring, and tracking platform that helps you get better results faster. Use our Al-powered social analytics and intelligence tool to get an in-depth analysis of your campaigns. Uncover untapped opportunities to get ahead! Radarr is a powerful social media intelligence tool that helps you listen, monitor, and track online conversations easily. Our AI-powered solution aggregates all digital conversations into a unified dashboard, making it easy to understand your audience. Radarr is a powerful social and digital listening platform that helps brands gather actionable insights about their audience response, interests, and market trends in a fuss-free way; in real-time. The Radarr command center brings all your important data points onto one dashboard. Offering real-time visualizations of content and campaign performances to help give you insights to make it better.
    Starting Price: $82 per month
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    Radarly

    Radarly

    Linkfluence

    Radarly is an AI-powered consumer insights platform with social data at its core. It combines the immediacy of digital data with the rigor of proven Consumer and Market Insight methodologies. It gives you access to reliable, structured quantitative and qualitative intelligence at all times. Go beyond social listening. Your success depends not just on listening to social conversations. You must stay attuned to dynamic markets and fast-moving customers more effectively than the competition! Radarly empowers you to support a more agile, customer-centric and data-driven brand lifecycle. Go from insight to action faster. Radarly is designed to serve the needs of the entire organization in multiple industries. It covers every stage of the brand and product-management lifecycle from strategy to execution and everything in between.
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    Konnect Insights

    Konnect Insights

    Konnect Insights

    Listen to conversations from millions of web sources and social channels to learn what customers are saying about you, what are the conversations about the competition, about the segment, how your campaigns are performing and many more with Konnect’s Listening tool. Don’t miss a single conversation anywhere on the web and social media that matters to you. Engage with your customers on the platforms they prefer to talk to you, use advanced and automated workflows and CRM tools so you have the right conversations assigned to the right teams, reduce your turnaround times, and measure all your actions. Make your customers happier with Konnect Insights Social CRM. Beautiful dashboards and BI tools that will give you deep insights on how you are perceived on online web and social media. Understand your share of voice, sentiment, media type, classification, social platform analytics for brand and competition, turnaround time reports and many more.
    Starting Price: $29 per user per month
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    Pivony

    Pivony

    Pivony

    Customer habits, even the customers themselves, began to change more unexpectedly than ever before. This is why we launched Pivony when the pandemic hit the world. It is very important that you evaluate the support requests you receive from your users, beyond simply responding to them. Using AI-powered technology, you can identify niche groups of users who express similar concerns, issues, or suggestions. Pivony helps you make sense of the thousands of conversation and text based data across multiple platforms where the consumers are letting out their true opinions. Understanding this data faster than your competitors is the single most valuable competitive edge. Pivony crawls platforms that you care about to get insights on and identify what your customers are talking about regarding your brand, products and services. With an AI-based technology, Pivony then identifies groups that are conversing about specific topics so that you can get a hold of whoever you want with no trouble!
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    BrandVox

    BrandVox

    BrandVox

    - Comprehensive, easy-to-understand dashboards with all crucial social media metrics. - Audience Insights (age, gender, geo, sources, growth) - Hashtag performance analysis. - Content analysis (text styles, emotions). - Posting insights (day, time, best formats). - Comparative reports and benchmarking. - Text analysis feature: defining tone of voice, emotions, complexity, and predictive performance score in your texts. - AI-powered content plan creation feature based on your previous performance and audience's preferences. - Hashtag suggestions. - Simple unlimited post scheduler with labels for content organization. - Social listening: monitoring mentions and tags in real-time. - Sentiment detection (positive, negative, neutral) and emotion detection (over 30 emotions). - Intensity detection helps prioritize reactions based on predictive reputational damage. - Insights about mentions: mention coverage, dynamics, topics. - Alerts
    Starting Price: $15 per month
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    Keyhole

    Keyhole

    Keyhole

    Keyhole helps marketers measure, improve and report on the impact they're making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers improve their social media strategy, and prove their impact to colleagues and clients. Keyhole’s easy-to-use dashboard allows you to build and share reports instantly, saving hundreds of hours a year. Use Keyhole's dedicated Influencers metrics to analyze advocates talking about your hashtags. You can filter influencers based on geo-location and keywords in their bios. Reach out to influencers to help boost engagement and increase your marketing ROI. You can also sort influencers based on the exposure they generate and engagement levels. The analytics dashboard has a convenient word cloud that shows hashtags commonly used with your main hashtag. You can easily use the tool to identify the most popular hashtags relevant to your campaign and find areas of opportunity.
    Starting Price: $49 per month
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    Eyesover

    Eyesover

    Eyesover Technologies

    Eyesover tells you about emerging and changing issues in real-time by tracking social media. You’ll know what people are talking about and how they feel about the issues. Using AI, the system also detects new language used in conversations, allowing you to stay ahead of the changes in public opinion. With Eyesover, you don’t have to wait for data. Our system translates massive amounts of online data into actionable information about how current events are impacting your organization, public support levels, and even the public’s opinion on individual news articles. You’ll know which issues are important and need your immediate attention. Our Support Index allows you to understand how your organization is faring compared to the competition. The Eyesover Support Index provides real-time public support metrics for a fraction of the cost of traditional polls, surveys or focus groups.
    Starting Price: $199 per month
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    Simplify360

    Simplify360

    Simplify360

    Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service.
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    AIBrandIntel

    AIBrandIntel

    AIBrandIntel

    Effortlessly keep track of social media and news mentions in more than 100 languages and provide responses in the customer's preferred language with the help of AI technology. Simply enter your brand name in the search bar to access feedback from a global audience, allowing you to gather valuable insights and responses from people around the world, in all languages. Twitter, Facebook, Reddit, Flickr, Instagram, Youtube among some of the supported social channels. Empower every user to feel understood by utilizing AI-generated responses in their preferred language, all at the click of a button. By utilizing our semantic search and chatbot technology, businesses can now streamline access to their internal documents, making it easier for employees to find the information they need quickly and efficiently.
    Starting Price: $10.99 per month
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    SentiOne

    SentiOne

    SentiOne

    Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.
    Starting Price: $299 per month
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    Crowdsense

    Crowdsense

    Crowdsense

    The fastest and most comprehensive social media events, news, hype, and sentiment detection for more than 3000 cryptocurrencies. Choose a crypto coin to see the latest top updates. One-stop-shop for recent coin social media, market data, and news events. Track for top trending coins, for each coin's latest details, and for the top events related to crypto and your coins watchlist. Sort the top trending coins by any social media metric and their change in the past hour, day or week. Which coins had the most positive or negative discussions across social media? Which coins had the largest climb in positive discussions or drop in negative discussions? Discover when coins you own experience a sudden spike or drop in social media chatter or when there is a change or shift in the sentiment on social media. Influencers affect the crypto market. Learn when coin influencers are talking about your favorite coins before the full market impact takes place.
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    Interactions Digital Roots
    With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time.
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    Trigify.io

    Trigify.io

    Trigify.io

    Trigify is an AI-powered platform designed to track and capture social media engagement, turning social signals into actionable business opportunities. It helps businesses discover high-value leads by monitoring key conversations, social media trends, and interactions with relevant profiles. The platform enables users to track engagement with industry topics, identify potential buyers based on their interactions, and monitor competitor activities. Trigify integrates seamlessly with your existing CRM and tech stack, making it easier to generate qualified leads and optimize marketing campaigns through social data insights.
    Starting Price: $149/month
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    Social Mention

    Social Mention

    BrandMentions

    Social Mention finds who's talking about your brand or competitors in the news & social media. Social Mention is a simple to use social media search tool that aggregates user generated content from across the internet into a single stream of information. It’s a social media monitoring tool that allows you to track and measure what people are saying about your brand anywhere on the globe, in real-time. SocialMention is part of BrandMentions, an in-depth brand monitoring tool designed to track and engage in online conversations in real-time. Never miss a comment or mention about your product or brand on social media accounts, news and other publications. Get to know as soon as your audience talks about you, anywhere online. Have a better understanding of how your customers are interacting with your brand, how your social media strategy is performing & create products that will meet their exact needs.
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    Trendscope

    Trendscope

    Black Swan Data

    Trendscope brings the earliest, most accurate trend predictions to your innovation process. By analyzing millions of real-time online consumer conversations, it evaluates, ranks, and predicts every category trend by its future growth potential, helping you determine which trends will matter most to your consumers. Its output enables companies to make faster and smarter innovation decisions that ultimately help them get to market first. Deep-dive intelligence about every trend in your category is at your fingertips. Proprietary NLP (Natural Language Processing) topic expansion tools find every trend that is being talked about by consumers online meaning no more blind spots. TPV (Trend Prediction Value) is a scientific metric that accurately predicts a trend’s future importance. It identifies white-space opportunities through data-driven foresight to put your research ahead of any traditional trend and ethnography studies.
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    YouTube Mentions

    YouTube Mentions

    YouTube Mentions

    A New Way to Tune In Unlike other monitoring tools that scan titles, descriptions, or comments, YouTube Mentions is the only social listener that watches video content itself. YouTube Mentions crawls video content to catch your brand's mentions. Using proprietary techniques, it learns which video mentions are positive or negative. The service runs automatically so that you get updated when new videos come out. How People are Using YouTube Mentions Engage influencers and join conversations. YouTube is the most popular video site in the world, with over two billion monthly visitors. Creators upload 500 hours of video every minute. But not everyone is going to tag you when they talk about you. YouTube Mentions makes finding them easy. Find more while working less. How the Service Works. You tell us what product you’d like to monitor. You receive a list of video links and time stamps with mentions. Your alert keeps running in the background and you receive notifications periodically
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    Verint Social
    When customers engage with your brand over social media channels, they now expect a response. But not just any response. A response that is timely, solves their issue in-channel and leaves them feeling content. Verint Social enables your brand to deliver social customer service – through personalized conversations, smart automation and actionable insights – across all major platforms. Our intelligent, rules-based routing system and prioritization engine ensure that relevant conversations – based on identity and full conversational context – are distributed to the best individual, team, or bot based on a fully customized workflow to maintain your service SLAs. Verint Social provides the unique ability to seamlessly integrate agent-assisted service and bot-based automation in a single conversation facilitated by smooth bi-directional handoffs with historical context that boost agency efficiency.
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    Locobuzz

    Locobuzz

    Locobuzz

    Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.
    Starting Price: $300/month
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    Newspoint

    Newspoint

    Newspoint

    Monitor brands and influencers. Search for customers, analyze trends and competitors. Modern and flexible interface Intuitive interface, clear visualizations, real-time monitoring, brand power indicators in the media. Largest range of data We offer data analytics from social and traditional media from all of the world's popular languages. More than 150 thousand web sites, 50 million social media sources, 1100 press titles and 200 RTV stations. Reach business goals, save time and money Outsource research and analysis In-depth media reports and analyzes, brand image, celebrities, phenomena, employer branding and influencer mapping based on quantitative and qualitative methods; content analysis, social media analytics, text mining, CAWI, FGI, IDI. Analyze trends Recognize trends and innovations in your industry, respond to market demand and stay ahead of the competition with Internet monitoring. With Big Data analytics you will get valuable business conclusions.
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    SoMe Index

    SoMe Index

    EzyInsights

    Introducing SoMe Index. The only way to benchmark and compare publisher performance. SoMe Index is an alternative way of tracking publisher performance. Traditionally such performance measuring has been based on sample data and estimation. SoMe Index takes real, accurate social engagement data around articles and posts made by publishers. Engagement correlates strongly with traffic data, so we believe that SoMe Index is the most accurate way available to compare publishers. All visible engagement across the main social platforms. Likes, Comments, Shares on the publisher’s Facebook post, as well as all activity happening around a story unrelated to the publisher’s Facebook post (they may not even have made a Facebook post!). We look at 4 platforms, but the biggest player here is of course Facebook, the mainstream platform. Facebook drives more traffic to news sites than anyone else, even Google. Publishers can use it to give a quick and clear view of the media landscape.
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    Hootsuite

    Hootsuite

    Hootsuite

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all their customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, customer care, and social commerce. Push your results further and get more from social with Hootsuite.
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    Starting Price: $99 per month
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    OBI Brand Monitor
    Keep track of your brand and reputation and make marketing, communication and PR efforts measurable. From now on, stay away from your gut feeling and make sure you really know what’s going on. With the OBI Brand Monitor you can keep a sharp overview of everything that is being said and written about your organisation online and offline. This way you can build your brand and reputation in a more targeted way. Keep an eye on the prevailing sentiment surrounding your organization or competitor. New campaign or crisis? Immediately see the effect on sentiment and adjust where necessary. Inform your organization using automated and data-driven reports. Everything can be customised with the information you want to display. Media monitoring stands or falls on its ease of use. Choose what you want to monitor in real time, where regular reporting is sufficient and what can be handled with narrowcasting. You indicate to us how you want to work, we set up the environment for you.
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    LeadMi

    LeadMi

    LeadMi

    Leverage the power of automation in Marketing. Improve sales conversions and customer engagement. Manage Leads interacting with your brand or product on your social channels. Identify social activity & nurture them. Automate profile discovery and activity gathering. Leverage rule based lead scoring to qualify them. Define your buyer personas as search filters. Generate leads instantly. Leverage filters across user and organizational attributes to identify high quality leads. Achieve high ROI in a short time. Drive content building and publish across multiple social channels at once. Track content consumption and interactions on your posts and generate leads. Develop and leverage insights on social media interactions. Leverage social listening to monitor your brand’s social media channels for any customer feedback and brand mentions or discussions regarding specific keywords, topics, competitors, or industries, followed by an analysis to gain insights and act on those opportunities.
    Starting Price: $25 per month
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    NexVision

    NexVision

    NexVision Lab

    NexVision is an AI-powered platform that provides multi-layered, real-time information gathering and cyber protection. It offers deep, contextual intelligence encompassing targets, motivations, and threat analytics. The platform's advanced search algorithm discovers over 120,000 hidden Tor sites daily, enabling users to access the deep and dark web without the need for anonymizing browsers like Tor. NexVision's AI/ML-powered engine continuously collects, analyzes, and sorts big data from publicly available databases and the deep web, supporting multiple languages and equipped with natural language processing and steganography-decoding capabilities to detect hidden information used by advanced threat actors. The user-friendly dashboard allows for setting keyword alerts, conducting investigations, and analyzing results while maintaining user anonymity. NexVision enables organizations to proactively safeguard their assets and maintain a secure online environment.