Audience
Local and county governments, 311 call centers
About QAlert Citizen Request Management
Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.
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Integrations
No integrations listed.
Company Information
QScend Technologies
Founded: 1998
United States
www.qscend.com
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Product Details
Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
QAlert Citizen Request Management Frequently Asked Questions
QAlert Citizen Request Management Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Code Enforcement
Work Order Management
Animal Licensing
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Public Works
Service Request Management
Work Order Management
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Desk
Incident Management
Knowledge Base
Self Service Portal
CMDB
Change Management
IT Asset Management
Mobile Access
Procurement Management
Remote Control
SLA Management