Alternatives to Prolong
Compare Prolong alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Prolong in 2026. Compare features, ratings, user reviews, pricing, and more from Prolong competitors and alternatives in order to make an informed decision for your business.
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Flowlens
Flowlens
Flowlens - built by a small business, designed for small businesses. Flowlens is end-to-end business management software designed specifically for growing SME manufacturers around the world. Whether you’re scaling production, managing complex supply chains, or improving customer service, Flowlens brings your people, processes, and data together in one connected platform. With Flowlens, you can: • Centralize your business information in one secure, cloud-based system • Manage customers, suppliers, and inventory with complete visibility • Streamline production and capacity planning • Automatically identify stock shortages and create purchase orders • Handle multi-level BOMs and production routings with ease • Manage unlimited SKUs across your product lines • Maintain traceability and quality compliance • Control multi-site and multi-level stock operations • Deliver exceptional after-sales service with full product history • Integrate seamlessly with Xero, QuickBooks and Sage. -
2
AfterShip
AfterShip
AfterShip is an AI-powered post-purchase platform designed to help eCommerce businesses improve customer experiences after checkout. The platform provides advanced order tracking, returns management, and delivery intelligence to keep customers informed throughout the shipping process. With integrations across more than 1,200 global carriers, AfterShip delivers accurate shipment updates and estimated delivery dates. Brands can create branded tracking pages and automated notifications that strengthen trust while reducing customer support inquiries. The platform also transforms returns into a revenue opportunity by encouraging exchanges and store credit instead of refunds. By turning post-purchase interactions into personalized experiences, AfterShip helps businesses increase repeat purchases and customer loyalty. Its data insights and reporting tools give brands visibility into post-checkout performance and customer behavior. -
3
BlueFolder
BlueFolder
Introducing BlueFolder – Your Ultimate Service Management Solution Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency. Key Features: Intuitive Work Order Management Dispatch and Scheduling Customer Relationship Management (CRM) Mobile Accessibility Billing, Invoicing, and Payments Asset/Equipment and Contract Management Customizable Reporting Integration Capabilities Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips.Starting Price: $40.00/month/user -
4
WISMOlabs
WISMOlabs
Provide an outstanding post-purchase experience to customers through shipment tracking, notifications, and more. Generate 20-30X ROI, build brand loyalty and improve LTV by 100%, increase customer satisfaction and reduce WISMO support calls by up to 90% ✅ Generate 20-30x ROI with unlimited marketing possibilities Upload marketing messages, break your customers into segments, and show different marketing assets to different customer segments at different times. ✅ Logistics visibility Real-time view on all your post-sale logistics. Shipment progress and delivery accuracy reports. ✅ Behavioral analytics Customer engagement reports provide actionable insights to drive marketing decisions. ✅ Branding Fully customizable and personalized branded tracking experience that drives loyalty and sales and lowers support costs - all through your brand’s voice. ✅ Notify Keep your customers, departments, systems, and tools in the know with unlimited notifications. -
5
UpOrder
UpOrder by Pantastic
Increase repeat sales with post-purchase emails that promote customer engagement and loyalty. Build meaningful customer relationships & drive new post-purchase sales. Go from basic email notifications to new post-purchase revenue opportunities by easily upgrading Shopify's 25+ transactional emails. Deliver fully branded and sales-optimized emails throughout the post-purchase journey and beyond. Incentivize customers with product recommendations based on recent purchases and dynamic discounts to spark urgency—no coding required. Supercharge customer loyalty with automated recovery and retention campaigns designed to convert one-time buyers into loyal customers. Discover which campaigns have the highest engagement and where you can improve with actionable insights into the performance of each email. Track the impact on sales volumes, measure repeat purchase rates, understand your ROI, and so much more. -
6
Upsella
Upsella
Upsella is an SMS upsell platform for Shopify that increases customer lifetime value through automated post-purchase campaigns and AI-powered conversations. Core Functionality: • Post-Purchase Upsells: Send personalized product recommendations after orders to increase repeat purchases and average order value • AI Sales Agent: Responds to customer replies, answers questions, handles objections, and guides conversations toward additional purchases • Campaign Automation: Triggers for post-purchase, abandoned cart, browse abandonment, winback, and signup sequences • Discount Optimization: Tests discount strategies automatically to maximize profit per campaign Platform Features: • Dedicated toll-free SMS number with carrier compliance • Revenue attribution and ROI tracking per campaign • Two-way conversation management • Pre-built upsell templates Integrates with Shopify orders, customers, and product catalog for relevant recommendations.Starting Price: $29/month -
7
CWILL
CWILL
CWILL is a Shopify-focused customer retention platform designed to help ecommerce brands grow through smarter post-purchase experiences. Built for Shopify and rated 4.9 stars with over 15,000 reviews, CWILL offers tools for order tracking, returns and exchanges, shipping protection, loyalty programs, and referrals. The platform reduces WISMO support tickets, increases retained revenue, and boosts customer lifetime value through optimized customer journeys. Brands can deliver branded tracking pages, flexible return options, and opt-in shipping protection to build trust and reduce operational costs. CWILL also enables automated review collection, user-generated content, and AI-powered personalization to drive repeat purchases. Its unified ecosystem replaces disconnected apps with one streamlined retention engine. Trusted by leading Shopify brands worldwide, CWILL helps ecommerce businesses retain longer and grow faster.Starting Price: $9.99 per month -
8
CartHook
CartHook
The best way to increase your AOV and make your customers love your brand. Build an unlimited number of post-purchase funnels triggered by what your customer buys on the Shopify checkout page. Decide when you want to display a funnel based on what was just purchased, cart value, and product count. Specify what you want to offer, and create up to two offers in each funnel. When you have multiple funnels with overlapping priorities, choose which one to display. Modify the layouts and elements of your post-purchase offers. Post-purchase offers automatically inherit your brand theme from the Shopify checkout. Modify templates and choose elements, including timers, CTAs, and product descriptions. Choose products, create discounts, and quantities for customers. Track the results of every post-purchase funnel to understand the impact on your AOV and revenue. Compare revenue from post-purchase funnels to total checkout revenue.Starting Price: $50 per month -
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PRIMIS
PRIMIS
Gone are the days when next-day delivery was a retailer's USP. This is now an expectation of consumers and you therefore need to differentiate to stand out from your competitors to generate true customer loyalty. Primis is integrated with all well-known carrier networks, as well as those lesser-known newly emerging carriers. Further carrier integrations can also be achieved. At Primis, we consider the post-purchase stage of an ecommerce purchase as critical to a brand's success as having an intuitive and visually appealing ecommerce site. If you do not get the post-purchase stage right, you will push your customers away, increase your wismo costs, and miss out on a chance to delight your customers. -
10
ResponseCRM
ResponseCRM
Increase every KPI, conversion, AOV to LTV. Built for experienced advertisers that want a killer edge! We support some of the highest converting brands on the internet. Because we fight to provide a cutting edge. Our headless commerce API lets you seamlessly scale your eCommerce shopping experiences across infinite channels. Headless commerce is the future of omnichannel shopping. Separating your frontend from the backend lets you scale eCommerce systems and adopt the agile practices necessary for personalized experiences anytime, anywhere. Seamlessly create irresistible offers to boost AOV, build brand loyalty, and increase customer lifetime value. Reduce involuntary churn with ease-of-use features that customers love! A full suite of campaign optimization tools to keep people engaged with tempting promos, flexible subscription models and one-click upsells in the checkout, post-purchase upsells, and subscription upgrades.Starting Price: $0.06 per transaction -
11
iWarranty
iWarranty
iWarranty is an AI-powered digital warranty management platform designed to streamline and enhance the post-purchase experience for manufacturers, retailers, and consumers. It offers a comprehensive suite of solutions, including digital warranty registration via QR codes, automated claims processing, repair management, and a sustainable CRM system. It enables real-time tracking of product registrations, claims, repairs, and replacements, providing valuable insights into product performance and customer behavior. By digitizing warranty processes, iWarranty reduces paper waste and e-waste, contributing to sustainability efforts. It also features fraud prevention mechanisms, ensuring the authenticity of warranty claims. iWarranty's mobile application facilitates seamless communication between customers, manufacturers, and repair centers, enhancing customer satisfaction and loyalty. -
12
ReturnGO
ReturnGO
An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.Starting Price: $82 per month -
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Malomo
Malomo
Build your brand with every shipment. Malomo is a shipment tracking platform for ecommerce brands to increase repeat purchases and reduce customer support tickets. Turn order tracking into an owned marketing channel to deliver a consistent brand experience. Take control of delivery tracking information and share it with customers on a platform your brand controls. Design and test unique post-purchase experiences and marketing campaigns with branded package tracking pages. Build trust, foster brand loyalty and delight your customers when they’re most engaged. Reduce support tickets related to shipping. Reduce support tickets related to shipping. Drive repeat purchases.Starting Price: $39 per month -
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Revers.io
Revers.io
We are committed to simplifying the after-sales experience for distributors and consumers. Optimize the upgrading of your returns and reduce your logistics costs thanks to intelligent management. Your customers make their purchase with confidence thanks to the simplification of the return process and the transparency of the follow-up of their file. The Revers.io platform is aimed at distributors and brands who want to use a state-of-the-art solution to manage their returns. Offer an online return portal for your buyers to return their products with just a few clicks. Your after-sales procedures are configured in the platform and applied automatically to each request. From store to e-commerce, Revers.io provides transversal processing of your return files. You finally have the data you need to manage your after-sales management and be proactive in your decisions.Starting Price: $99 per month -
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Ogmyos eventManager
Ogmyos
eventManager is the complete management solution for companies and structures wishing to optimize their customer relations and after-sales services. Complete software in rental mode and accessible via the web (SaaS), also available in project mode (custom development). Benefit from CRM modules – shared calendar – Outlook synchronization – document sharing – collaborative work – surveys – emailing campaigns – business follow-up – event management on the same platform. From prospecting to conquest, to loyalty building through multi-channel order taking to collection and accounting transfer, we support our customers towards success and sustainable development. Our technical and functional experts advise you on setting up an appropriate, simple and effective software solution. We offer you a configurable global offer allowing the structuring of your complete cycle of the organizational management of your structure. -
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parcelLab
parcelLab
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com -
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LoopID
LoopID
LoopID offers digital solutions for the circular economy, aiming to increase the sustainability and profitability of products. Their expertise in circular economy and digital transformation empowers them to develop innovative processes and tools for circular transformation. Their solutions increase circularity, open new revenue streams, and reduce costs. They provide AI-based Digital Product Passports (DPP) that allow products to communicate directly with customers before purchase and throughout their use. This includes providing sustainability information at the point of sale and offering assistance with repairs and commerce. The DPP elevates customer engagement by delivering exactly what customers need, right when they need it. LoopID's platform links all circularity processes and business models, such as repair and resell, directly to the product in the hands of customers. Their plug-and-play solution enables recommerce, take-back, or localized recycle and repair information. -
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lab-go
lab-go
The lab-go touch points guarantee the unique certification of authenticity thanks to a coverning technology and a proprietary algorithm. Create a new digital experience for your customers by enabling contents and promotions reserved for them to increase their loyalty and enthusiasm. Are you looking for a technology that certifies the authenticity of your products and gives your customers unique post-purchase experiences? With lab-go you can protect your products from counterfeiting and create exclusive digital journeys for your customers. Are you a company with a licence for products and/or services? Find out how to make the best use of the lab-go platform and enhance the value of your products and/or services. -
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Account Editor
Account Editor
Account Editor, a Shopify order editing app, helps you save time and retain more revenue. Enable self-serve order editing on the order status page with shipping address validation, smart cancellations, and post-purchase upsells. Reduce order cancellations, returns, and support tickets while increasing average order value and delivering a smoother post-purchase experience. Built by Shopify Platinum Partner IT-Geeks, it integrates with Shopify Flow for complete automation. Let customers instantly add, remove & edit items + edit address after purchase Google-powered address validation service so customers enter the right address Send customisable automated emails to staff & customers when orders are edited Increase average order value (AOV) with post-purchase upsell offers during edit Works seamlessly with Shopify Flow and provides 3PL integrationStarting Price: $25/month -
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Omniconvert REVEAL
Omniconvert
Omniconvert Reveal helps eCommerce businesses increase lifetime value with customer analytics and RFM segmentation. Reveal is a Customer Value Optimization Platform that helps merchants understand and predict their customers' behavior to improve Customer Lifetime Value. Complex data is easy to understand and visualize, and the revealed insights will help merchants treat customer segments accordingly on every marketing channel. The four main features Reveal offers are related to buying habits and automated RFM segmentation, customer experience with automated pre and post-purchase NPS surveys, product performance with real-time product reports and eCommerce analytics by focusing on the most important KPIs, calculated automatically. -
21
ClickPost
ClickPost
Provide a delightful post-purchase customer experience to reduce returns and convert one-time shoppers into loyal customers. When choosing a brand, 58 percent of buyers find the post-purchase experience to be the most significant parameter. ClickPost provides you with a unified API platform to bring collaboration and visibility while leveraging logistics intelligence to reduce exceptions and real-time tracking with predictive analytics to enhance customer experience. To build trust with a brand, customers need clear communication, exact delivery requirements, and a seamless shipping experience. Customers have increased their shipping NPS by 40% with ClickPost. Leading enterprises have achieved a 9x Return on ROI by reducing logistics costs using our allocate and control tower products. ClickPost Platform helps you reduce your tech investments by offering an integrated platform that will power all your applications. -
22
Fondue
Fondue
Replacing pre-purchase incentives, shoppers see their CashBack eligibility throughout the purchase journey and then redeem it post-purchase in a method they choose: gift cards, cash, and more to come soon. No more one-size-fits-some discounting that trades profit for revenue. Keep loyal shoppers coming back with bonus values on gift cards, give discounts to shoppers who need them to convert, and recapture revenue when shoppers who didn't need the discount don't redeem it. Brands replace coupons in their welcome series popup, email, & SMS with CashBack. Shoppers may redeem CashBack post-purchase either as cash via a Visa card or a gift card back to the brand's store. Since not every shopper claims their CashBack brands reinvest that money into larger offers to increase conversion and revenue.Starting Price: $65 per month -
23
ParcelWILL
CWILL
ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.Starting Price: $11 per month -
24
LateShipment.com
LateShipment Inc.
At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences. -
25
Proginov ERP
Proginov
The Proginov ERP system is the result of 20 years of experience that Proginov has gained in management information technology. Its objective is to manage the stages in the life of a product, from manufacturing through purchase, stock and statistics management to marketing, not forgetting after-sales service. It seeks to meet the requirements of all types of company, very small, small and medium enterprises and industries and associations, from the smallest to the largest, both in terms of functions offered and volumes processed. Product catalogue, multi-supplier, concepts of equivalent and substitute items, variations, batch and location management, registrations, quality control, direct order, logistics, variants, technical data sheets, documents, media. -
26
ReturnLogic
ReturnLogic
Shopify Returns, Done Right. Reinvent your store's post-purchase workflow with hassle free returns, one-click returns management, and powerful business analytics. We're proud to work with Shopify's most innovative and game changing brands. Hassle free returns for shoppers, time saving automation for your customer success and operations team, and advanced analytics for your management team. Increase customer retention by providing your shoppers with a seamless and hassle free returns experience that's completely tailored to your brand and policies. Our solution works with your existing workflows and policies to give you complete visibility, control, and time saving automation over your returns process. Use insights gathered from returns data to improve your brand's marketing, products, and ultimately skyrocket your customer lifetime value.Starting Price: $300 per month -
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Honeycomb Upsell Funnels
Conversion Bear
The leading upsell app, Honeycomb, made over $50M for brands like yours. Increase your cart value as soon as customers head for the checkout. Offer a better version of a product or complimentary products with ease. Get more for less, buy X get Y, and free gifts, Honeycomb does it all. Convert customers after the initial order is made. Your customers' trust skyrockets right after an order is complete. Take advantage of this peak to sell even more. Post-purchase offers have a significant impact on your average order value. Show an upsell offer right after the initial payment is made. Customers can claim your offers without re-entering their payment details. Pop an offer as customers are heading for the checkout. Convert customers after the initial purchase is made. Offer a better version of a product or complimentary products with ease. Built-in funnel conditional flow in case customers decline your first offer.Starting Price: Free -
28
Builders CRM
CetharSoft
We understand the business needs and provide system consultancy services to resonate with the customer’s thoughts for achieving better business solutions and retaining customers. Customer Relationship and Work-flow Management system for small and medium-sized businesses. BinCRM helps you measure the effectiveness of your marketing campaigns, enhance customer satisfaction, enable prompt after-sales service and give you more time to focus on strategies for business growth. It links technology, systems, processes and people to maximize the relations of your organization with your customers. A CRM system enables the easy and fast access of key customer data. With BINCRM such data is transformed as information and used for effective decision making while delivering maximum customer satisfaction. All round increase in productivity and revenue.Starting Price: $1,000 one-time payment -
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Dailybiz
Dailybiz
The full web solution to manage your business. Thanks to its multiple functionalities, Dailybiz offers a management experience that adapts to all your needs. Optimization of commercial management and monitoring of teams on a daily basis. Save time on administrative tasks: Increased daily productivity. Your dashboard accessible from your favorite browser, anywhere and anytime. Follow customer exchanges. Better prospecting, monitoring opportunities and managing after-sales service. Improve the efficiency of your sales team. Manage inventory for multi-channel commerce. Follow customer regulations. Manage general and analytical accounting, budgets, fixed assets, VAT declaration as well as tax packages. Plan and assign time spent and expenses. Analyze the profitability of your projects.Starting Price: €39 per user per month -
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Sparkle
Sparkle
Easily discover and grab content from 10+ different social networks. Pick and choose only the best content with our powerful filtering and moderation tools. Easily customize every aspect of your Sparkle to seamlessly match your brand. Use our beautiful out-of-the box templates or create unique experiences with our developer tools. Instantly launch digital experiences across multiple devices. Drive engagement, increase reach and prolong content lifetime. No matter if you are creating social buzz on websites, powering live displays at events, or driving employee engagement through interactive displays, Sparkle brings user generated content to any point of contact — building a level of trust no branded content can. Instantly launch digital experiences across multiple devices. Drive engagement, increase reach and prolong content lifetime. No matter if you are creating social buzz on websites, powering live displays at events, or driving employee engagement through interactive displays.Starting Price: $39 per month -
31
Zed-Service
Zed-Axis Technologies
Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience. -
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Rejoiner
Rejoiner
Maximize customer lifetime value and reduce your cart abandonment rate. Rejoiner gives you all the email marketing software, tools, and hands-on consulting you need to increase conversion rates and crush your revenue goals. Combine purchase history, browsing behavior, marketing interactions, in-store, and catalog data to maintain a complete profile and score for every customer. Built-in triggers deliver marketing to customers at the opportune moments throughout the customer lifecycle: Cart Abandonment, Browse Abandonment, Price Drop, Post-Purchase, Birthday Sends and Win-Back. Build dynamic customer segments, so you can size up potential audiences and send targeted emails in minutes. Automatically score each customer based on their purchasing and email engagement behavior. Optimize your customer lifecycle to increase conversions at every stage.Starting Price: $199.00/month -
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Route
Route
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process. -
34
Things5
VISup
Things5. Powerful IoT Platform. for brands and OEMs. Things5 platform is designed to enable customer applications, empower R&D and improve after-sales service using analytics data. Connect your products. Domestic appliances. Professional tools. Industrial machinery. Vehicles and vans. Medical instruments. How it works? All analytics data in one place. Things5 centralizes the collection of data from all devices to enable new 360° services: from apps to big data analysis tools, to reporting to dedicated tools for the service. Ready-to-use platform features. Along with the analytics core, Things5 provides a complete backoffice to monitor your fleet of products, manage your devices and users. Secure and trusted technology. We work with industry-leading partners and cutting-edge technologies to ensure strongest security standards. We're currently conforming to OWASP guidelines and GDPR requirements. A complete suite of tools. Real-time status monitoring. Device activation and mgmt -
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Wonderment
Wonderment
Deliver delightful, post-purchase experiences. Prevent "where is my order" calls before they happen. Increase customer delight with proactive, branded shipping notifications. For eCommerce brands, transparency is your strongest weapon. Wonderment is not just any order tracking app - we give you full visibility into your shipments so you can deliver a delightfully unexpected post-purchase experience. Proactively notify customers about the status of their order, including delayed or lost shipments. Improve customer satisfaction while reducing support costs. That's a win-win. Send real-time order update notifications from the tools you already use for a premium customer experience. Arm your support and Ops team with a daily digest and real-time report of stalled, delayed or lost orders. Send internal notifications to Slack, Gorgias, or email.Starting Price: $20 per month -
36
Onward
Onward
Offering just shipping protection was so last year. Onward has changed the game with an all-encompassing solution for driving customer loyalty and profitable growth. We thrive when your business thrives. SaaS fees are out of control. Onward believes in providing top-tier services without the SaaS. Eliminate expenses that are ruining your bottom line. Say goodbye to re-shipping fees, return costs, and product guarantee expenses. Provide best-in-class post-purchase benefits at no cost to you. Your all-in-one solution for a world-class customer experience. Drive repeat purchases with credit and incentives that delight your customers & foster loyalty. Our white-glove installation team handles everything. An easy, custom, all-encompassing solution for driving customer loyalty and profitable growth. Customers are guided through an automated, easy self-serve claims flow leading to a resolution in under an hour. -
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Nural ASM
Nural
Nural ASM is a Service Management Software that involves repair management, inventory management, and a warranty management system that maintains the daily functioning of the service department of the organization. Nural-Service uses structured and efficient after-sales service KPIs to ensure that your brand is known, acknowledged, and serviced. -
38
Aftersale
Aftersale
AfterSale is a comprehensive field service CRM application designed to streamline the management of Annual Maintenance Contracts (AMCs), technicians, and spare parts. It offers features such as real-time tracking of service requests, efficient scheduling, and dispatching of technicians, and inventory management for spare parts. The platform aims to enhance operational efficiency and customer satisfaction by providing tools that facilitate seamless coordination between field service teams and back-office operations. By centralizing service-related data, AfterSale enables businesses to monitor performance metrics, ensure timely service delivery, and maintain accurate records of customer interactions and equipment maintenance histories. Keep track of contract details, renewal dates, and service history to ensure timely support and customer satisfaction. Manage your inventory of spare parts efficiently within Aftersale CRM.Starting Price: $58.94 per month -
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Narvar
Narvar
Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers. -
40
VonPing
Hivebox Solutions
With best business experience, HiveBox™ encourages its customers to interact and share the experience they get from the brands. With the unique customer-oriented features, we offer our customers to put their thoughts and experiences at one place so we can execute a strong bonding between brands and consumers. With a huge marketplace model created by the HiveBox™, it will be extremely easy for you to get connected to your customer through Omni channel. No hassles of physically reaching your customers via different channels. Service is delivered with a click. Our Customer Engagement Marketplace model will result in rapid continuous and quick connectivity channels with your consumers thereby leveraging account management and satisfaction. Offer the best ‘after-sales service’ experience to your customer Engage in customer feedback with intelligent notification system. Understand the needs of customers and fulfill it. Offer the provision of agent engagement. Get 360-degree view and alert.Starting Price: $50 per year -
41
Quanos SIS.one
Quanos
Lead with smart information, software for digital spare parts catalogs, service information systems (SIS) and service portals. Our new all-in-one service information system Quanos SIS.one provides everything you need as a manufacturer and operator of machinery and equipment to digitalize and optimize your after-sales service. Quanos SIS.one enables you to bring together all relevant service information on your machines and plants from the source systems, link them and provide them to every user via a user-friendly interface, from maintenance staff to service technicians, support staff or your customers themselves. Manufacturers of machines, plants and equipment increase their service business with our software for service information systems. Operators of machines, plants and vehicle fleets use our software for digital spare parts and maintenance management. Quanos SIS.one links all relevant service information from the source systems, such as ERP, CAD, DMS, CMS, etc.. -
42
AppSell
AppSell
Using AppSell, you can increase your store average order value and revenues significantly with the easiest-to-use Wix store upsell builder app. You can change the design to match the style of your Wix storefront with just a few clicks! AppSell will help you to sell more to the same customer by easily customizing your cart, checkout and post-purchase thank you pages with discounts and exclusive offers on product recommendations that your customers can add to the cart with one click.AppSell will sky-rocket your Wix eCommerce store conversion rate by catching potential customers right before and after they place an order, offering them upsell and cross-sell offers which will increase your store’s average order value and revenue. Increase your average order value by using product upsells right after or before a customer places an order. Retain customers with a smooth customer experience that includes coupons and discounts. -
43
Candy Rack
Digismoothie
Candy Rack is a Shopify application designed to enhance online sales through one-click upsell and cross-sell offers. It enables merchants to present targeted product recommendations during various stages of the customer journey, including pre-purchase, in-cart, and post-purchase scenarios. The app features AI-powered Smart Auto-Upsell, which utilizes Shopify's algorithm to suggest relevant products and offers pre-made templates for quick setup. Optimized for mobile devices, Candy Rack ensures a seamless shopping experience across platforms. Merchants have reported significant increases in average order value, with some achieving up to a 30% boost in sales. The app integrates directly with the Shopify admin, is compatible with the latest themes, and does not affect page loading times. Candy Rack is optimized for mobile devices to tap consumer demand for mobile shopping. Take advantage of various prepared upsell templates or create your own custom versions.Starting Price: $29.99 per month -
44
Extrabat Paysage
Extrabat
Extrabat Paysage is an online management tool for landscape professionals bringing together a powerful CRM (Customer Relation Management) and the functionalities of a complete ERP (Enterprise Resource Planning). Extrabat natively integrates supplier catalogs (Betafence, Cupastone, Excelgreen, Loxam, etc.), imports from your customer file as well as from your old articles database (Ciel, Ebp, Api, etc.). Accounting, customer relations, sales management, after-sales service, agendas, cash register software and many other functions and applications now united in a single software suite. The Extrabat Paysage online solution meets the needs of prospecting, the sales process and the management of your maintenance interventions, the organization and monitoring of your sites, but also the management of production costs, invoicing all the functions of optimization of the performance of your gardener-landscape gardener activity to work as efficiently in the office as in mobility situations.Starting Price: €35 per month -
45
Shipup
Shipup
Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time buyers into loyal shoppers while streamlining your customer support. End buyers’ post-purchase frustration and recruit loyal shoppers with custom notifications, branded tracking pages, streamlined customer support, real-time monitoring, & more. Responding to delivery tickets can be arduous. Shipup gives your support agents unique features so they can quickly and proactively resolve delivery issues. Inform your support agents immediately when something goes awry with your shipments so they can take action and reassure your customers. Not all shipping incidents require the attention of your support agents. Decide which alerts to activate and tailor them to your needs. -
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ServiceManager
ServiceCentral Technologies
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization. -
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Checkout X
Checkout X
Checkout X is a robust e-commerce checkout solution that helps online stores drive revenue growth by eliminating friction and giving online shoppers the confidence and security they want to complete orders fast to give shoppers a frictionless checkout experience and merchants - a value-oriented product that takes care of their revenue. Checkout X multiplies your profits by introducing a better-converting, mobile-ready checkout process, seamless payments, post-purchase upsells, and much more. With Checkout X your shoppers can complete a purchase within 25 seconds where the industry average is 66 seconds. 3 out of 4 retailers start making more sales automagically, just by leveraging the power post-purchase upsells. Unlock the full capabilities of your payment service provider, tailor-made integrations for each one, multiple payment options, tracking info and more. Checkout X works with all your essential services for conversion tracking, order fulfillment, cart recovery, etc.Starting Price: €39 per month -
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CloudApper Desk
CloudApper
CloudApper Desk is a modern and affordable ticketing app designed to support your customers and help grow your business. This robust application streamlines customer support management by providing you with a powerful dashboard and simplified ticket management, with the mobility you need to improve responsiveness. When it comes to understanding your business, capturing and analyzing information is key. CloudApper Desk enables you to identify common issues, creating opportunities to improve your products/services and strengthen your business. Reputations are often defined after-sales service. Wow your customers with CloudApper Desk by monitoring activities, assigning tickets, and enabling rapid response right from a mobile device. Make your customer service management faster and more efficient by keeping data centralized with CloudApper Desk. This information is used to provide an intuitive dashboard where users can see recent tickets, the latest replies, and more. -
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Rally
Rally
Upgrade to a fully optimized one-click checkout with post-purchase offers. Build headless, accept crypto, sell NFTs, and more with a Rally checkout. Provide your shoppers with a beautiful, one-click checkout experience. Rally Pay ensures shoppers throughout the network can buy with one-click, across all platforms and processors. Make personalized offers at the perfect time - immediately after the checkout. Our team pioneered the technique for DTC brands, driving over $300m in post-purchase revenue. Allow shoppers to safely pay in crypto, while you receive payouts in fiat. Sell NFTs on their own or alongside your physical products. Allow your customers to buy NFTs with their credit cards. Restrict access to your checkout based on specific NFTs in the shopper's wallet, allow NFTs to trigger discounts, and a lot more on the way. -
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Last Upsell
Digismoothie
Last Upsell is a Shopify application that enables merchants to create compelling post-purchase upsell and cross-sell offers displayed on the order confirmation page immediately after checkout. This approach leverages the customer's post-purchase engagement to boost sales by up to 20%. The app features a minimalist, mobile-optimized pop-up design to ensure a seamless shopping experience. Merchants can select specific products for upsell, customize messaging, and target appropriate audiences with just a few clicks. The application operates asynchronously, loading scripts only on the order confirmation page to maintain optimal store performance. Users have praised Last Upsell for its simplicity and effectiveness, noting that it integrates with Shopify's order editing API to add upsell items directly to existing orders, thereby avoiding the creation of separate orders. The app offers a 14-day free trial and tiered pricing based on the merchant's Shopify plan.Starting Price: $19.99 per month
