Audience

Companies in need of a customer engagement management solution

About Profitics

Profitics CEM Suite is powerful collaboration and integration platform for both intra-enterprise and inter-enterprise workflow management. We integrate cutting-edge web and analytics technologies to create out-of-the-box software solutions that solve difficult challenges for our clients. Creating a collaboration platform to exchange information between vendors, customers and suppliers. Growing an engaged and participative community around a brand or product(s). Driving better business outcomes with software-driven tools and processes. Forecasting demand, supply and competitive-based scenarios. CEM allows your company to go beyond typical CRM suite capabilities and enhance your business processes with unique, value-generating software solutions. Profitics utilizes Web 3.0/Semantic Web component enhanced portal software to develop customized applications that transform your business processes.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Profitics
Founded: 2007
United States
www.profitics.com/products/customer-engagement-management/

Videos and Screen Captures

Profitics Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Profitics Frequently Asked Questions

Q: What kinds of users and organization types does Profitics work with?
Q: What languages does Profitics support in their product?
Q: What kind of support options does Profitics offer?
Q: What type of training does Profitics provide?

Profitics Product Features

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Pricing Optimization

Competing Product Analysis
Forecasting
Market Analysis
Price List Management
Profitability Analysis
Price Optimization Automation
Scenario Planning
Channel Analysis
Multi-Store Management
Pricing Analytics