Audience

Patient Engagement solution for healthcare centers

About Press Ganey

Meet and exceed consumer expectations for care—and achieve new levels of growth and loyalty. Press Ganey’s next-generation Consumer Experience technology will revolutionize patient acquisition, retention, and reputation management at your healthcare organization. Press Ganey announced the acquisition of SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry. Press Ganey will combine its industry-leading patient experience data with SPH’s rich member experience data to unite previously fragmented provider and payer insights to drive optimal healthcare outcomes. Your dedicated Press Ganey success team is on hand to guide and advise you every step of the way. Our continued investment in leading-edge technology and top talent puts our clients at the forefront of healthcare.

Integrations

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Company Information

Press Ganey
Founded: 1985
United States
www.pressganey.com

Videos and Screen Captures

Press Ganey Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

Press Ganey Frequently Asked Questions

Q: What kinds of users and organization types does Press Ganey work with?
Q: What languages does Press Ganey support in their product?
Q: What kind of support options does Press Ganey offer?
Q: What type of training does Press Ganey provide?

Press Ganey Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Patient Engagement

Care Planning
Self Management
Personal Health Record
Collaboration
Appointment Scheduling
Mobile Access
Progress Tracking
Patient Education
Messaging
Patient Portal