Audience
Companies in need of an advanced Quality Management solution
About Playvox
Playvox equips modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of Quality Assurance, Performance Management, Coaching, Learning and Agent Motivation software. Our automated and centralized solutions integrate with your existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours.
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Pricing
Free Trial:
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Company Information
Playvox
Founded: 2012
United States
www.playvox.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Playvox Frequently Asked Questions
Playvox Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Control
Equipment Management
Training Management
Defect Tracking
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control