Audience
Businesses seeking a solution to add personalized images to their emails, texts, messages, and sales campaigns
About PicSnippets
Add automatically personalized images to your existing email, text, messenger, and sales campaigns in seconds. Discover how personalization can help you transform your customer experience and conversions. Customize your image however you like it. Scale, rotate, style, and customize your PicSnippet to make it look just right and unique to your brand! Create a personalized image using our drag-and-drop image builder. We have 100+ templates for you to choose from. Search for things like upsells, appointments, welcome, and more! PicSnippets generates pixel-perfect code that integrates with nearly any platform so all you have to do is copy and paste. No IT expertise is needed! Once connected to your CRM or another tool, PicSnippets will automatically handle personalizing the image for each viewer using the information that you have for them. Create your account and get your first personalized image setup in as little as 5 minutes!
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PicSnippets Verified User Reviews
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"Just the worst, stay away. Cannot cancel subscription, support useless" Posted 2023-10-15
Pros: In theory it's a great product, but the guys who run this company are not to be trusted. They will steal your money.
Cons: I tested out PicSnippets with their 10 day free trial. Of course, they require a credit card to sign up, but that's fine and to be expected.
Before the end of the trial I decided to cancel my subscription because it was too expensive for the amount I was using it.
Lo and behold, at the end of the trial I got billed $50, despite having cancelled my subscription.
I emailed support telling them that I'd cancelled before the end of the trial, asking for a refund. They never replied. I emailed 4 more times, but they never replied.
A month later I got billed AGAIN.
I emailed support and this time they did reply, apologising and asking for the receipts. So I sent over the receipts ($100 in total), but then never heard back from them.
I checked my account and it says I'm not on a plan, so why am I still getting billed?
The next month PicSnippets tried to bill me again for another $50.
So even though I don't have an active subscription, and I've emailed their support over 10 times now, they still keep trying to bill me.
It's a joke. Seriously, do not use this company, you literally cannot cancel your subscription!
I've never seen such poor behaviour from a company. Stay away unless you want to get billed $50 each month indefinitely.Overall: Horrible, zero stars if I could. Stay away.
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The worst customer support I've ever received. Completely dishonest business practice.
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