Audience

Companies that need UC analytics solution

About PhonEX ONE

Optimizing the return on any technology investment requires understanding its on-going usage and making adjustments consequently. The comprehensive and varying communications media types available on the market require also the capability to monitor, analyze and manage all these resources accordingly. PhonEX ONE Unified Communications analytics and call accounting delivers a full-management solution including real-time and historical data dashboard, traffic analysis, alerting and fraud detection tool to organizations around the world. PhonEX ONE provides in depth analysis of every session types specific to unified communications as well as traditional/VoIP PBXs, cellular activity and carrier data traffic. That’s what makes PhonEX ONE the perfect business intelligence tool for companies at any size for optimizing and monitoring their telephony communication networks.

Integrations

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Company Information

MIND CTI
Founded: 1995
United States
www.mindcti.com

Videos and Screen Captures

PhonEX ONE Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

PhonEX ONE Frequently Asked Questions

Q: What kinds of users and organization types does PhonEX ONE work with?
Q: What languages does PhonEX ONE support in their product?
Q: What kind of support options does PhonEX ONE offer?
Q: What type of training does PhonEX ONE provide?

PhonEX ONE Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log