Alternatives to Patch Retention

Compare Patch Retention alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Patch Retention in 2026. Compare features, ratings, user reviews, pricing, and more from Patch Retention competitors and alternatives in order to make an informed decision for your business.

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    TrueLoyal

    TrueLoyal

    TrueLoyal

    TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.
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    Comarch Loyalty Marketing Platform
    The Comarch Loyalty Marketing Platform is a comprehensive solution designed to enhance customer engagement and retention through tailored loyalty programs. It empowers businesses to create personalized customer experiences by leveraging advanced data analytics and automation. Key benefits include increased customer retention, improved brand loyalty, and enhanced revenue generation. The platform offers a range of functionalities, such as marketing automation to streamline campaigns, pre-integrated customer journeys for seamless interactions, and advanced personalization that adapts to individual preferences. Additionally, it provides robust AI-driven data analytics for actionable insights, helping businesses optimize their strategies. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.
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    Mention Me

    Mention Me

    Mention Me

    Mention Me's software powers referral marketing and customer retention for 400+ brands worldwide, including Farfetch, PrettyLittleThing and Zipcar. Mention Me Refer incentivises word-of-mouth to turn customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customisable customer journey offers 20 languages, 15 reward types and 16 sharing methods including unique name share feature that delivers 35% more referrals. Optimise performance with advanced AB testing and segmentation. Best suited to businesses with 4000+ monthly orders.
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    Optimove

    Optimove

    Optimove

    Optimove is the leading Relationship Marketing Hub, empowering CRM Marketers to create and manage large-scale, customer-led journeys. Optimove autonomously surfaces valuable customer engagement opportunities, orchestrates self-optimizing customer journeys, and accurately measures the incremental impact of all marketing interactions. With Optimove leading brands such as Staples, JD Sports, Dollar Shave Club, GVC, Family Dollar and Penn National maximize customer loyalty, retention, and lifetime value.
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    Bingage

    Bingage

    Bingage

    AI-enabled all in one Marketing Suite for restaurants. Bingage Marketing suite provides e-wallet, Cashback program, Feedbacks, Referral marketing, 7+ Automated campaigns & Actionable Analytics to run the personalized campaign and boost customer retention. Many loyalty programs exist today, but surprisingly they don’t provide any customer retention. Bingage replaces these traditional program with its unique loyalty solution! Feedback is important but analyzing those feedback on real-time is very crucial. Bingage's digital feedback system helps in understand customer's preferences real-time. Personalized SMS gives more conversion. Bingage analyses customer buying behavior and gives you the list of relevant customers which need to be targeted.
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    Starred

    Starred

    Starred

    Improve retention, boost client loyalty, and watch return on investment grow with Starred, a feedback software solution. Starred approaches feedback from the perspective of the respondent, which increases the growth of response rates. Starred enables users to act on real-time actionable insights, prioritized by client segment.
    Starting Price: $329.00/month
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    TADA

    TADA

    TADA

    We help businesses to improve sustainability by retaining your customer better. We go #BeyondLoyalty. Our platform helps you retain customers longer using memberships, subscriptions, referrals, digital rewards & more. TADA provides an end-to-end customer retention platform for businesses to accelerate growth, improve sustainability, and maximize Customer Lifetime Value. Additionally, We connect businesses with each other to collaborate within our network. How does it work? We provide a personalized business assessment and product demo to identify the specific ways your brand to improve businesses' sustainability by enabling them to retain customers better. Once we have found the right solution for you, we work with you to integrate our customer retention platform and get you up and running!
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    LoyaltyXpert

    LoyaltyXpert

    LoyaltyXpert

    "LoyaltyXpert is a SaaS-based loyalty management software built to help manufacturers, enterprises, and B2B brands improve customer retention and channel engagement. Launched in 2017, it provides a unified platform for digital channel engagement, sales management, and scalable loyalty programs. Businesses can run customer loyalty programs, channel partner initiatives, and influencer rewards programs using advanced rewards management tools, automation, gamification features, and real-time analytics. As an AI-powered loyalty program software, it delivers intelligent insights for smarter decision-making and better performance tracking. The platform also includes a sales tracking app, warranty management software, and meet management software within its loyalty ecosystem. With seamless integration into existing systems, LoyaltyXpert helps increase repeat purchases, strengthen partner performance, and drive measurable ROI through structured, easy-to-manage loyalty strategies."
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    Scal-e

    Scal-e

    Scal-e

    Scal-e is an Agile marketing cloud platform for large and medium-sized B2B or B2C companies willing to leverage customer insights to reduce the cost of customer acquisition and retention. Through no-code functionalities, Scal-e meets the needs of agility requested by digital marketers, analysts and ITs to integrate new communications channels or data sources. Together with a native integration of all modules, Scal-e agile digital marketing cloud platform for all-channel results, reduce total cost of ownership (TCO) and boost brands productivity :    - Cleanse and transform customer data from online, offline and onchain data sources, 
- Manage customer privacy, Create consistent B2C or B2B 360 customer profiles,
- Orchestrate Segment-of-One digital marketing campaigns, loyalty, referral or compensation programs or distributed marketing approaches, 
- Build custom dashboards.
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    Incentiwised

    Incentiwised

    Incentiwised

    Incentiwised is an AI-powered loyalty marketing suite for businesses across multiple domains such as Retail, Hospitality, Automotive, and Healthcare. that tracks the complete journey of a customer with a brand and make sure they are hooked for long. It is the brainchild, a product of Hyperspace consulting- A corporation based in the UK, which is a leader of the tech-consulting business. Incentiwised ensures you stay at the top of your marketing game with the amalgamation of tech- geniuses and industry experts bringing the best of both worlds to curate effective solutions and amplify your existing customer retention levels to a new high.
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    FLYDE

    FLYDE

    FLYDE

    FLYDE is the most accessible AI-driven platform designed to boost revenue and margins by simplifying customer data management for brands and retailers. It connects all your data sources, providing a real-time, granular 360º view of your customer base, enabling actionable insights. FLYDE integrates proprietary AI/ML-based predictive models to enhance customer retention and Customer Lifetime Value (CLTV) by 20%, maximize lead-to-sales conversion, and increase profits and Return on Advertising Spend (ROAS) by 43%. The platform offers features such as 360º customer profiles, predictive behavioral models, and intelligent segmentation to optimize every stage of the customer journey. With over 15 years of experience, FLYDE combines top-notch technology into a single platform, empowering businesses to unify and exploit both online and offline data efficiently. This approach minimizes churn, maximizes customer retention, and facilitates the development of personalized marketing campaigns.
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    Snipp

    Snipp

    Snipp

    Our modular customer acquisition, engagement and retention platform enables multichannel brands across industries to implement omnichannel, objectives-led, ROI-driven, data-rich programs. Brands can run simple one-off reward-based promotions to ongoing loyalty programs and periodic rebate marketing programs, all from a single technology vendor. Create instant win games, sweepstakes GWP, and social media campaigns for consumers to win big while having fun. Setup, legal and fulfillment too. Modular customer loyalty platform to Build lifelong loyalty by rewarding consumers for purchase and non-purchase behavior to encourage deeper engagement. Capture and make sense of complex consumer behavior and purchase patterns. Turn this invaluable information into actionable insights to improve personalization and engagement. Rebates are streamlined through digital receipts processing. Flexible, efficient, easy-to-use, scalable, and secure.
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    Subsets

    Subsets

    Subsets

    Subsets increases lifetime value in subscription media by enabling commercial teams to run AI-driven retention experiments without engineering support. We analyze the key factors that drive retention across your customer journey. Using explainable AI, we recommend unique retention strategies for each segment. Take the guesswork out of flows by experimenting first and automating what works. Connect directly to your source systems or data warehouse. Subsets platform enables business teams to act. Orchestrate campaigns with the tools you know and love. Join successful subscription businesses that are leveraging Subsets to automate retention with AI. Purpose-built for commercial teams, providing seamless integration. Understand what makes subscribers stay and run proactive retention flows.
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    Loyalty Gator

    Loyalty Gator

    Loyalty Gator

    Get an edge over your competition with a loyalty program that's customized for your business. We offer cloud (web) based systems for loyalty programs , gift cards programs , and employee loyalty programs. We help merchants maximize customer retention and increase customer spending. Loyalty Gator provides a loyalty program unique to your business which strengthens the relationship with your customers and allows you to collect the data that's important to you, unlike shared rewards programs (across hundreds of merchants) which often encourages loyalty to the program itself rather than you - the merchant! Whether you prefer cards, or cardless, your loyalty program will be customized for your business. Integrate your loyalty program with thousands of popular applications or simply use as a stand-alone loyalty solution (no point-of-sale connection required). Our web-based loyalty program software allows you to access your program wherever you are!
    Starting Price: $88 per month
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    CrowdTwist
    Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them. Oracle CrowdTwist Loyalty and Engagement increases profitability, deepens customer relationships, and improves customer retention. Capture data every time customers engage with your brand to build a full 360-degree customer profile that can be used to personalize interactions and offerings. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints—physical or digital—customers chose to interact with your brand. Collect actionable customer data across all touchpoints and channels and use that data to deepen connections with your customers. Interact with your customers beyond the point of transaction and add gamification. Begin to understand why they engage and what motivates purchases.
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    AppCard

    AppCard

    AppCard

    The next generation of customer analytics has finally arrived. AppCard is more than just a loyalty program. It's a robust and easy-to-manage customer retention platform that delivers actionable marketing campaigns tailored to your company and customers. Built atop an advanced AI called "Pinky" that has been developed specifically for brick & mortar retailers and grocery stores, AppCard uses artificial intelligence to gain useful insights into your customers every time they shop. Smart data capture and machine learning empower you to deliver the right message to the right customer at the right time. AppCard captures and consolidates item-level purchase data with customer identities and tosses it to Pinky to provide you with complete picture of your clientele. The AppCard customer loyalty system is built on a proprietary algorithm that represents the next generation of loyalty & rewards programs.
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    B2Metric

    B2Metric

    B2Metric

    Customer intelligence data platform that helps brands analyze and predict user behavior across multi-channels. Analyze your data quickly and accurately. Identify customer behavior patterns and trends to make informed decisions with the power of AI and ML solutions. B2Metric can integrate with endless sources including databases you use the most. Optimize your retention strategies by predicting customer churn and taking preventive actions accordingly. Categorize customers into distinct groups based on their behaviors, characteristics, and preferences to enable targeted marketing. Refine marketing strategies using data-driven insights to enhance performance, targeting, personalization, and budget optimization. Provide unique customer experiences by optimizing touchpoints and tailoring marketing efforts. AI-based marketing analytics that reduces user churn & increases growth. Identify your customers at risk of churn and develop proactive retention strategies with advanced ML algorithms.
    Starting Price: $99 per month
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    Reteno

    Reteno

    Reteno

    Grow mobile user retention via push notifications and seven more channels. User retention is the key to meeting long-term business goals. Retention made simple with Reteno. Get a jump start with campaigns that make money from day one. Don’t waste your time on designing campaigns and preparing flows. Go live with your app retention strategy in five days. Probably you won’t even need a developer. Add more channels to increase reach and ROI. The more channels you use, the more repeat sales you can get. Acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. We collect data from various sources. You can then use that data for campaigns, workflows, segments, and content personalization, as well as to deliver messages via various channels. Use ready-made workflows created for your business type to acquire, convert, engage, and retain more users. Prepare any campaign in a few minutes with our intuitive builders.
    Starting Price: $30 per month
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    Omneo

    Omneo

    Omneo

    Customer retention is the compound interest of retail. Omneo gives your customers the tools to directly engage in sharing or managing the zero-party data you need to serve them today and to help them pick up where they left off next time. Omneo gives your team the tools and information they need to serve your customers personally, making today's experience and those to follow directly relevant and highly valuable. Omneo provides retail brand teams with the technology, expertise, and implementation support they need to dramatically improve customer frequency, retention, and advocacy. Omneo enables new ways for customers to interact, discover, and earn while rewarding high-performing staff. Omneo is explicitly designed for retailers and customers to gather, manage, and share zero-party data privately. Empower your team to create and deliver dynamic, convenient, relevant, private, and rewarding services and experiences, captivating customers and cultivating long-term loyalty.
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    Zoho Thrive
    Zoho Thrive is a complete loyalty management platform designed to help businesses attract, engage, and retain customers. By creating personalized loyalty programs, businesses can reward customers for meaningful actions, such as purchases, referrals, or milestones, encouraging repeat sales and deeper engagement. Customers can enjoy exclusive perks like discounts, free products, or VIP benefits, while businesses build stronger, long-term relationships. Thrive also offers seamless integration with other applications, enabling efficient customer data management and valuable insights. With its analytics and tracking capabilities, you can monitor program performance, understand customer behavior, and make informed decisions to continuously improve engagement.
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    RetentionEngine

    RetentionEngine

    RetentionEngine

    RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.
    Starting Price: $59 per month
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    ByTek Retention AI
    Retention AI is the low-code/no-code solution that allows you to collect all the information you already have about your customers, enrich it and make it actionable, without adding complexity to the systems you already have in place in your company. Customer data from multiple sources. Marketers often focus only on the acquisition, forgetting that being able to retain those who are already customers has much lower costs and a higher chance of success. eCommerce managers and CRM specialists, but also marketing agencies, e-mail marketing specialists, and advertising managers need to know more about their customers and their buying behavior. Retention AI provides insights into their customer base so they can implement “personalized” and effective marketing strategies. Simple import integrations allow you, in just a few clicks, to connect retention AI to your eCommerce platform or CMS. Keep track of all your metrics in a clear and immediate reporting tool.
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    Roialty

    Roialty

    Roialty

    Roialty is a customer profiling and digital loyalty marketing solution, chosen by international brands and agencies to turn anonymous data with no value into lifetime-loyal customers. Its flexibility enables the definition of profile-driven, interactive journeys aimed to maximize customer loyalty and retention, while providing key metrics to define the ROI of marketing initiatives. Profile driven: social customer segmentation allow to add must-have dynamic attributes and insights to the marketing segmentation capabilities, in order to provide maximum personalization to the customer experience.
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    CustomerGauge

    CustomerGauge

    CustomerGauge

    CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today.
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    Replenit

    Replenit

    Replenit

    Replenit is an AI-powered replenishment platform that automates repeat purchases and drives customer retention by learning each customer’s purchase timing and product relationships, then triggering personalized reminders the moment buyers are likely to run out of a product rather than using generic schedules. It leverages an agentic AI decision engine to predict consumption speed for every product, decide when to replenish or upsell, and automatically run millions of individualized journeys across channels like email, SMS, app push, and messaging, increasing conversions with precise timing and reduced manual work. Replenit adapts to actual purchase behavior to create flexible, behavior-based replenishment flows that enhance subscription strategies and reduce churn, unlocking more predictable revenue while avoiding the drawbacks of rigid subscription intervals. It integrates seamlessly with commerce and customer data systems and is designed for certain industries.
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    Ackee

    Ackee

    Ackee Digital Enterprises

    Ackee streamlines your customer success workflows, helping you predict and beat customer churn. Ackee helps your team gain valuable insights to ensure success across the entire customer journey. Backed by our powerful data science platform, Ackee's simple to use tools arm you with the metrics you need to deliver outstanding customer value. Connect your data using Ackee's integrations and put in-depth health metrics, customer churn prediction and detailed account information at your fingertips. Ditch Excel, and never have to hunt down customer info again. Get key metrics and real-time notifications that keep your team on top of major changes in customer activity, allowing you to take actions to increase retention and boost adoption. Ackee automatically segments your highest risk and most active accounts based on real customer activity, helping you build scalable workflows focused on the clients that need your attention the most.
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    Blustream

    Blustream

    Blustream

    Blustream is a product ownership AI company dedicated to helping direct-to-consumer brands deliver exceptional product experiences to their consumers. Blustream's intelligent, adaptive messaging platform automates personalized interactions by digitizing key moments from unboxing to usage and ongoing care, sending messages at precisely the right time. This approach has been shown to boost customer retention by over 50%, increase revenue by 30%, and double customer lifetime value. Blustream's platform integrates seamlessly with popular systems, offering features like smart messaging technology for interactive conversations, zero-party data collection to understand customer preferences, and personalized interactions to foster loyalty. The company provides flexible pricing plans to accommodate various business needs, ensuring that brands can build meaningful, long-term relationships with their customers.
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    CleverTap

    CleverTap

    CleverTap

    CleverTap is the only integrated analytics and engagement platform built to solve retention. Create more meaningful relationships with customers whether you have just launched an app, or have millions of MAUs, to increase customer retention and lifetime value. With CleverTap, brands can remove the hassle and cost of integrating and maintaining multiple platforms to analyze, segment, and engage users across mobile and web. CleverTap provides a 14-day free trial for apps with up to 100K MAUs - integrate easily and cancel at any time. Get customer support directly on the dashboard. No surprise fees or charges. Over 8,000 leading brands including Vodafone, Gojek, BookMyShow, and Domino's trust CleverTap’s scalable solution to create meaningful customer experiences.
    Starting Price: $200/month
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    Bubblehouse

    Bubblehouse

    Bubblehouse

    Bubblehouse is a loyalty-and-engagement platform that empowers brands to design fully custom reward ecosystems, including points systems, tiered memberships, referrals, gamified incentives, and subscription-based rewards, all integrated across ecommerce, retail, and community touchpoints. Its flexible architecture enables seamless deployment of brand-specific loyalty experiences that adapt to unique campaigns and business models, while deep CRM, POS, and API integrations ensure the loyalty system works wherever customers engage. It supports dynamic reward triggers, campaign analytics, real-time member visibility, and creative controls so marketing teams can tailor the experience without rigid templates. Bubblehouse emphasizes that loyalty is not a plug-in but a system running through every step of the customer journey, enabling brands to increase repeat purchase, deepen customer lifetime value, and turn reward programs into strategic growth.
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    Spoonity

    Spoonity

    Spoonity

    A highly adaptable digital loyalty and gift platform - proven to help increase customer spend by up to 40%. Easily tailor a unique loyalty & gift program that quickly meets your business goals. Our powerful marketing automation tool aggregates data from all available sources, then uses deep learning to intelligently segment and target high potential customers – all on autopilot. Our advanced ROI focused analytics helps you easily pinpoint areas for the highest retention and growth.
    Starting Price: $79 per month
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    Unboxing

    Unboxing

    UnDigital

    Unboxing Marketing Automation will significantly increase customer retention and revenue. The perfect marketing message and CTA for every e-commerce customer will be automatically dropped inside their package from your fulfillment center. Provide the perfect marketing message and CTA for every e-commerce customer inside their package automatically dropped in at your fulfillment center. Built for efficiency your operations team will never again need to store pre printed marketing inserts that don’t deliver results. 100% attribution for marketers to easily increase customer conversions. Daily reporting of number of outgoing Impressions and conversions by campaign. With UnDigital your e-commerce packages mimic your digital marketing channels with the impression being a physical and personalized print. No need to correspond with your operations team. You schedule and control all personalized inserts that customers receive in their packages.
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    Reelo

    Reelo

    Reelo

    Reelo is a customer engagement and retention platform built specifically for restaurants in India. It helps businesses capture customer data across dine-in, delivery, and walk-in orders and turn that data into repeat business through CRM, loyalty programs, feedback collection, and automated campaigns. Unlike point-only loyalty tools, Reelo focuses on behaviour-based engagement, such as win-back campaigns, tiered loyalty programs, birthday and anniversary offers, and personalised WhatsApp communication. The platform integrates with popular restaurant POS systems and WhatsApp Business API, allowing brands to run targeted campaigns without relying on manual data uploads or generic discount blasts. Reelo is best suited for restaurants, cafes, QSRs, and multi-outlet brands that want to build long-term customer relationships, improve retention, and reduce dependency on aggregator discounts.
    Starting Price: ₹2500/month
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    Kissmetrics

    Kissmetrics

    Kissmetrics

    Accelerate growth by seeing what’s happening on your website and apps. Kissmetrics is ideally suited for SaaS product and marketing teams because we give you the information you need to acquire qualified prospects, convert more trials into paying customers, and reduce churn. Kissmetrics is also suited for ecommerce product and marketing teams because we give you the information you need to optimize your checkout funnel, convert more visitors into loyalists, and increase the lifetime value of your customers.
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    Evolvoom

    Evolvoom

    Evolvoom

    Evolvoom is your all-in-one AI-powered platform for e-commerce customer retention. Our platform connects to your store, learns what each customer loves based on their past orders, and then sends them personalized messages by email or SMS. But it’s not just another automation tool—it’s like having a retention specialist that can start a real conversation, check in on how customers are enjoying their purchases, and recommend what to buy next. You get to customize your AI agent’s personality, set up workflows that fit your strategy, and get detailed insights on every customer. It’s your ultimate hub for boosting customer lifetime value and keeping them coming back for more.
    Starting Price: $25/month
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    Hive Marketing Cloud

    Hive Marketing Cloud

    Hive Marketing Cloud

    Hive Marketing Cloud: Customer Intelligence and Engagement Platform Hive Marketing Cloud Hive is a privately owned business, founded 2010, which specialises in the Travel, Insurance and Retail industries. Hive helps brands engage and convert audiences at scale by deploying highly personalised, sophisticated multi-channel marketing from a single platform – surfacing ALL of their data for improved, relevant customer experiences. Hive gives you the tools to discover data insights, reveal customer lifetime value, create recency frequency and value (RFM) based segmentation, orchestrate and automate customer journeys, and measure engagement and results, reporting on impact beyond clicks and opens.
    Starting Price: £1,750/month
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    Novus Loyalty

    Novus Loyalty

    Novus Loyalty

    Novus is an Offers & Loyalty platform, all set to develop the most technically proficient, easy to use and affordable loyalty platform for the modern retailer. Combining the power of technology & expertise, we're creating a loyalty journey for varied industries wherein we're a proven name in empowering sales and elevating brand value through a loyalty program structured to customer retention. Novus offers smart campaign management, customer segmentation, marketing automation and so much more to cover every loyalty touchpoint. The platform features 4 main modules including an offers platform, a well-equipped loyalty engine, a rewards & management platform and an integrated benefit of analytics/business intelligence.
    Starting Price: $250 per month
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    Oracle Marketing
    Accelerate business growth and brand loyalty. Oracle CX Marketing (part of Oracle Cloud CX) is an integrated portfolio of digital marketing solutions that help B2B and B2C marketers use real-time intelligence and customer signals to deliver personalized experiences. Connect customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Collect data from more places, apply intelligence at scale, and use insights to deliver personalized experiences in the moments that matter. Empower marketers to use their intuition and creativity to orchestrate amazing B2B and B2C campaigns and irresistible customer experiences. Target high-value accounts and individuals, optimize lead generation and progression, boost customer retention and growth, and ensure consistent, personalized messaging across all channels and geographies.
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    Chargebee Retention
    Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve. Retain customers with a high performing cancel experience. The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers. With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.
    Starting Price: $250 per month
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    springbig

    springbig

    springbig

    The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.
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    incentiwised

    incentiwised

    incentiwised

    Hospitality business is always at the brunt end of the stick. It experiences the most brand disloyalty or brand indifference by guests. Acquiring new guests and retaining existing ones has always been an overarching challenge. Therefore becoming a customer engaging brand is only sure-fire method to sealing the deal of customer loyalty. To change this, changing focus is the need of hour. Putting focus back on the guest by talking to them in the language they understand will largely bring you success. Incentiwised Customer Retention Solution helps you walk the extra mile and get that edge on your customer’s insight. It picks minutest behavior change and pattern in the consumer and formulates a detailed report. With this deep level analysis, you can tailor your offerings to individual or institutional buyers for longer customer retention.
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    Upzelo

    Upzelo

    Upzelo

    Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.
    Starting Price: $47 per month
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    Retainly

    Retainly

    Retainly

    Retainly is an omnichannel engagement platform that enables businesses to automate customer retention through emails, SMS, popular messengers, and web push notifications. Its user-friendly interface allows for the seamless execution of high-impact campaigns across various communication channels. By integrating marketing platforms, Retainly eliminates manual processes and data silos, empowering marketing teams to manage their tech stack independently and focus on creativity. The platform offers features such as web tracking, contact segmentation, workflow automation, and funnel analytics, providing comprehensive tools to enhance customer engagement. Retainly caters to industries, offering a low-code platform with pre-built integrations to streamline marketing efforts. Spare marketers from spending unnecessary hours learning a multitude of disconnected tools, allowing creativity to thrive.
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    Zence 360

    Zence 360

    Easyrewardz

    Seamlessly manage customer interactions across the entire lifecycle with an integrated CRM suite that enhances engagement, loyalty, and retention. Gain a unified view of customers, personalize interactions, and drive business growth with AI-powered automation and insights. Key Features: Customer Data Platform • Consolidate customer data from multiple sources (web, mobile apps, CRM, social media, POS, customer feedback) • Create a unified customer profile with behavioral insights, purchase history, and preferences Personalized Segmentation for Targeted Campaigns • Leverage AI-powered segmentation to classify customers based on demographics, purchase behavior, engagement history, and location • Automate customer journeys with behavior-based triggers Customer Analytics • Use predictive analytics to forecast customer needs, optimize marketing efforts, and improve retention strategies. Visualization & Insights • AI-driven analytics dashboard that transform raw data
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    NextBee

    NextBee

    NextBee

    AI Powered Community Platform for Your Customers, Employees and Influencers. NextBee's core platform allows you to easily create rich communities for each segment of your audience. NextBee’s CX360 platform puts together the ultimate marketing toolbox in your teams’ hands. With a 360° approach to customer engagement, CX360 comes equipped with features that are focused on increasing retention, CLV, new customer acquisition, brand advocacy feedback, onboarding and training, personalized communication all while building overall brand affinity. From initial program participation invitations to reward fulfillment, we help you create a workflow focused on success. Our consultative approach helps you capitalize on our smart controls & extensive list of promotions for quick adoption and long-term growth of your engagement programs. Every type of incentive and every user interaction we support is based on thorough results analysis.
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    Globalloyalty

    Globalloyalty

    Global Loyalty

    Fuel growth and increase market share with our cloud based enterprise grade omni-channel loyalty, commerce and campaign management platform. Global Loyalty enables loyalty programs to maximize customer retention rates, deliver personalized communications and therefore improved engagement…ultimately reducing churn and generating uplift in revenue and increased profitability. We bring innovation and creativity and importantly real-time loyalty marketing which enables you to respond quickly and meaningfully to opportunities and threats. Global Loyalty provides you with a cohesive strategy that leverages each unique channel and delivers an end to end seamless experience for your customers. Support for complex enterprise and coalition loyalty programs. Reinvigorate your loyalty program by implementing the latest thinking in loyalty management software.
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    CFN Insight

    CFN Insight

    Clarivate

    Clarivate Customer Experience (CX) Services, formerly CustomersFirst Now, is created on the principle that all companies must place customers at the center of their business in order to be successful both operationally and financially. We help companies place customers first – and do so with a sense of urgency. Every customer touchpoint is an opportunity to delight or disappoint a customer, so knowing what is working and not working for your customers is key to your success. Both B2B and B2C organizations who adopt our program see higher revenue, better retention rates and improved margins. Using our proven data-driven approach, we’ll help you identify the biggest drivers of churn and customer pain points to then develop actionable opportunities that drive financial and CX results. CFN Insight is the leader in customer journey mapping software with the most advanced visualizations, reporting, action scorecards, dashboards, and insights available.
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    Raaft

    Raaft

    Raaft

    Raaft helps SaaS companies reduce churn and collect better feedback from customers. When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.
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    Netcore Cloud
    Netcore Customer Engagement & Experience is an intelligent full-stack platform that gives you the power to redefine growth. Full stack growth platform for marketers, product and growth managers. Grow your conversion, retention, and revenue with Raman's game-changing predictive intelligence. Marketing and product leaders at customer-centric brands trust Netcore to deliver a world-class customer experience. Powerful, easy to use intelligent customer engagement platform helping you increase conversion & retention. Efficiently automate the delivery of highly personalized campaigns to distinct customers. Netcore Customer Engagement takes the guesswork out of how to engage with customers with data analysis backed by machine learning. Create a unified profile by stitching together data-points from every interaction a customer has with your brand across online & offline channels - website, mobile app, & marketing channels
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    Bellwethr

    Bellwethr

    Bellwethr

    Customer health scores and other assessments are largely subjective or based on a few trivial data points. To be truly data-driven you need to utilize ALL your available data to find serious signals that can identify risk/opportunity and improve decision making. Identify trends, forecast customer lifetime value, predict churn and even identify next best actions to drive retention and revenue. Get access to our data science team along the way to help you improve and learn best practices. Keep track of why your customers are cancelling. See which customer segments are underperforming and which are improving. You can't retain all of your customers forever. But former customers are 45% more likely to reactivate than a new customer is to convert. You want data-driven decisions and processes but data science is hard. Customer health scores and other assessments are largely subjective or based on a few trivial data points.
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    Bikky

    Bikky

    Bikky

    Build a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant. See 360 guest profiles across your POS, online ordering, reservations, and loyalty platforms. Segment your customers and drill in to see marketing engagement and order history. Map retention, frequency, and lifetime value by location and view revenue analytics over time. Understand audience sizes over time with instant insights that answer burning questions. Know exactly how each location is performing to know what’s working, what’s not, and what to do next. See holistic and by-location insights, like new guest acquisition, retention, and lifetime value. Identify revenue drivers and detractors, like what menu items drive trial, retention, and churn. Empower your GMs with the KPIs that matter most to your brand.
    Starting Price: $200 per location per month