Audience

All types of businesses

About PHPKB

PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS.

PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises.

It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.

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Pricing

Starting Price:
$25/month
Pricing Details:
$5/user (admin/agent) account
Free Trial:
Free Trial available.

Integrations

API:
Yes, PHPKB offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Chadha Software Technologies
Founded: 2004
India
www.phpkb.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

PHPKB Frequently Asked Questions

Q: What kinds of users and organization types does PHPKB work with?
Q: What languages does PHPKB support in their product?
Q: What kind of support options does PHPKB offer?
Q: What other applications or services does PHPKB integrate with?
Q: Does PHPKB have an API?
Q: What type of training does PHPKB provide?
Q: Does PHPKB offer a free trial?
Q: How much does PHPKB cost?
Q: What pricing for support is available for PHPKB?
Q: What pricing for training is available for PHPKB?

PHPKB Product Features

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)

PHPKB Verified User Reviews

Write a Review
  • Antonius P.
    Knowledge Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "An honest review after 4 years of using PHPKB Knowledge Base Software"

    Posted 2022-05-27

    Pros: PHPKB is a very solid and reliable knowledge base management platform. Some important features are publishing workflow, document versioning with comparison and rollback, real-time dashboards, and knowledge base analytics to get clear visibility on what’s going on with the knowledge base.

    Cons: There is nothing in particular that I would like to highlight as a negative point.

    Overall: Over the past 7 years, I’ve used more knowledge base software than I would like to remember and I can say with confidence that it is the best knowledge base solution we have ever used. I am glad we made the correct decision to switch to PHPKB from another knowledge base builder tool. Since then, PHPKB is regularly used by our internal staff (agents) as well as external customers. It’s robust and full-featured, yet intuitive, fast, and easy to use. Oh, and their customer support team is world-class. We needed some custom features added to the KB and they have always gone above and beyond to exceed our expectations.

    Read More...
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