Alternatives to Overhyped AI
Compare Overhyped AI alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Overhyped AI in 2025. Compare features, ratings, user reviews, pricing, and more from Overhyped AI competitors and alternatives in order to make an informed decision for your business.
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Enterprise Bot
Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity. -
2
AI Rudder
AI Rudder
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication. -
3
Forethought
Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
4
Dialogflow
Google
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers. -
5
Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
6
Amazon Lex
Amazon
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure. -
7
smallest.ai
smallest.ai
Smallest.ai is a real-time AI platform designed to deliver hyper-personalized voice experiences with minimal latency and high scalability. Its flagship products, Waves and Atoms, enable users to generate human-like AI voices and deploy real-time AI agents for customer interactions. Waves offers ultra-realistic text-to-speech capabilities, supporting over 30 languages and 100 accents, with sub-100ms API latency for instant voice generation. It also features instant voice cloning, allowing users to replicate any voice with just a 5-second audio sample, making it ideal for personalized branding and content creation. Atoms provides AI agents capable of handling customer calls, offering seamless, natural-sounding conversations without human intervention. Both products are designed for easy integration, offering scalable APIs and Python SDKs to facilitate deployment across various platforms.Starting Price: $5 per month -
8
Replicant
Replicant
With the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before. -
9
Voicebridge
Voicebridge
VoiceBridge AI is the world’s first web‑based, hands‑free voice interviewing platform powered by empathetic AI agents that conduct multiple conversational interviews simultaneously. Users set objectives and share a participation link, and “Ava”, the multilingual AI agent, leads natural voice dialogues, capturing responses which are instantly converted into transcripts, emotional insights, summaries, authentic quote posters, and authenticated testimonials. It scales to hundreds of interviews at once, supports synthetic persona testing and global panels, and delivers real‑time analytics with theme detection. It emphasizes privacy with encryption and identity masking, enabling product teams, marketers, HR professionals, and research groups to quickly surface high-quality voice feedback for churn reduction, product‑market fit, employee engagement, and content creation, all within minutes and without complex setup. -
10
Krybe
Krybe
Krybe is an AI-powered platform offering cutting-edge voice and transcription solutions, including voice agents and speech AI, designed to transform noise into actionable insights for businesses and individuals. Users can experience 60 minutes of free transcription and process up to 5,000 characters of text without requiring a credit card, with the flexibility to cancel anytime. Krybe's services are tailored to maintain a unique brand voice across platforms, facilitating narration, automation, and personalization. The platform aims to streamline workflows, enhance productivity, and enable effortless scaling for its users. Krybe's voice agents are designed to integrate seamlessly with existing systems, functioning like real human assistants to automate business processes. Listen to a real customer service interaction handled seamlessly by our AI voice agent. Effortlessly convert speech to text in real-time, ensuring you never miss a detail while staying fully engaged in discussions.Starting Price: $13 per month -
11
Hamming
Hamming
Prompt optimization, automated voice testing, monitoring, and more. Test your AI voice agent against 1000s of simulated users in minutes. AI voice agents are hard to get right. A small change in prompts, function call definitions or model providers can cause large changes in LLM outputs. We're the only end-to-end platform that supports you from development to production. You can store, manage, version, and keep your prompts synced with voice infra providers from Hamming. This is 1000x more efficient than testing your voice agents by hand. Use our prompt playground to test LLM outputs on a dataset of inputs. Our LLM judges the quality of generated outputs. Save 80% of manual prompt engineering effort. Go beyond passive monitoring. We actively track and score how users are using your AI app in production and flag cases that need your attention using LLM judges. Easily convert calls and traces into test cases and add them to your golden dataset. -
12
hellomybot
hellomybot
hellomybot.io is the perfect omnichannel bot platform (Saas) for companies and developers who want to create any kind of conversational agent (callboys, voice bots & chatbots). Unlimited possibilities: redirecting web traffic, web-to-store, consumer acquisition, competition, consumer services, events, conversational forms. Make your bot understand custom queries (voice or text queries) with personalized conversations. Give your users a completely personalized experience. Instant answers, your bot replies every day, round the clock, and you control the communications. Talk directly to your consumers through your conversational agents platform. Plugs into e-mail or your helpdesk software. Reach your audience on every kind of platform and take advantage of each platform’s specificities. Reach out the world on messaging apps with hellomybot. -
13
CXFirst.ai
CXFirst.ai
CXFirst.ai is a next-gen customer experience platform designed to simplify and enhance support operations across every channel — from voice and chat to email and social messaging CXFirst.ai unifies all customer touchpoints into one intuitive, AI-powered interface built for speed, scale, and service excellence. Our flexible Self-Serve and AI+HI (Human Intelligence) models empower support teams to deliver personalized, consistent, and context-rich experiences — every time. With built-in AI Voice Agents, AI Chat Agents, and AI-powered Auto QA, CXFirst.ai automates routine tasks, ensures consistent quality, and accelerates resolution times. Its advanced conversation intelligence helps identify and flag critical interactions in real time. By combining robust automation with real-time insights, CXFirst.ai boosts agent productivity, reduces training time, and drives overall customer satisfaction — transforming support teams into a true engine engine of brand loyalty. -
14
SoundHound
SoundHound AI
We believe every brand should have a voice and every person should be able to interact naturally with the products around them, by simply talking. At SoundHound Inc., we’re working together with our strategic partners to build a more accessible and connected world. We build custom voice assistants for companies wanting to keep their brand, users, and data. Built on the foundation of proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies, the Houndify platform provides conversational intelligence unmatched by others in the industry. Houndify everything! Voice-enable the world with conversational intelligence. Create a voice AI platform that exceeds human capabilities and brings value and delight via an ecosystem of billions of products enhanced by innovation and monetization opportunities. Headquartered in the heart of Silicon Valley, we are a global company with 9 offices in key markets and teams in 16 countries. -
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Aimylogic
Just AI
Build chatbots, AI-powered calls, and actions for voice assistants that understand your customers' intents. Collect and qualify more leads from existing channels: your messengers, website and social media. Chatbots can independently process up to 80% of routine requests. If necessary, the chatbot will transfer the conversation to a specialist. The chatbot can accept payments and expand the sales funnel. The chatbot collects user feedback so you can improve the user experience. The chatbot reminds about the abandoned cart, notifies about special offers and the arrival of new products. Intents allow chatbots to make sense of an issue. They identify the customer's problem and respond according to the logic of the scenario. The Aimylogic-developed chatbot is trained to recognize greetings, goodbyes, consent and rejection, gratitude and even curses. Just insert the block you want into the scenario.Starting Price: $89 per month -
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calldesk
calldesk
Focus your teams on high-touch interactions to improve your customer satisfaction. Solve customer issues without the need for agent intervention. Automate your teams' repetitive tasks, on-call and post-call. Start on a limited call flow and easily collect customer feedback. Deliver 24/7 service, with no queue time, available even in case of call spikes. Automate repetitive inbound calls and increase your productivity. Process simple requests without involving your agents. Free up your team's time for high-touch interactions. Increase your customer satisfaction over the phone. Transform your contact center in depth to win the battle for customer retention. Combine human and AI to better serve your customers. Maximize the productivity of your teams and exceed your operational goals with AI. Create memorable experiences that your customers will remember and differentiate your brand over the long run. -
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Intervo.ai
Intervo.ai
Intervo is an open source, enterprise-grade voice and chat AI agent platform designed to automate real-time customer interactions across voice and text channels. It allows businesses to build, train, and deploy custom agents in minutes without code; you define the agent’s purpose, upload domain knowledge (documents, files), choose a voice engine (e.g., ElevenLabs, Azure), and publish it to embedded channels. Its agents support use cases like lead qualification, customer support, AI receptionist/scheduling, interactive product assistance, and internal help agents (for HR, IT, etc.). They can integrate with telephony via Twilio, connect to multiple LLM backends (OpenAI, Claude, Gemini), orchestrate AI workflows, and embed on websites as widgets. It emphasizes scalability, compliance, and flexibility, letting organizations embed context-aware conversational agents that understand complex queries, route calls, and interact via speech or chat.Starting Price: $10 per month -
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VoiceX
Yellow.ai
Yellow.ai's VoiceX is a groundbreaking platform that reimagines voice AI by delivering ultra-fast, human-like interactions powered by advanced large language models. Optimized for ultra-low latency of approximately 1.3 seconds, VoiceX ensures a smooth, consistent user experience. It incorporates back-channeling features such as acknowledging, empathizing, and encouraging users to continue, fostering more engaging and dynamic interactions. VoiceX agents exhibit advanced conversational understanding, seamlessly adapting to diverse use cases and requirements. They consistently maintain user context throughout the conversation, delivering relevant responses based on user history and preferences. By capturing alphanumeric inputs, VoiceX's AI agents achieve human-level accuracy while maintaining contextual awareness to respond in the most appropriate and relevant way. The platform generates engaging, life-like voices instantly based on different use cases and business requirements. -
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Neyox
Neyox.ai
Neyox.ai is an AI-powered voice platform that automates customer calls with smart, human-like agents available 24/7. The platform handles outbound and inbound calls for tasks like lead qualification, appointment booking, payment reminders, surveys, and customer support. It supports over 30 languages and natural accents, enabling businesses to reach global audiences with personalized voice interactions. Neyox.ai offers a no-code setup, making it easy for companies to deploy scalable AI voice agents without technical expertise. The platform emphasizes security and compliance, adhering to standards like GDPR and ISO certifications to protect data. Trusted by businesses across industries, Neyox.ai boosts engagement, reduces costs, and improves productivity through intelligent call automation.Starting Price: $99/month -
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Sierra
Sierra.ai
Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience. Sierra’s conversational AI platform enables your company to build an AI agent that is personalized to your business and customers. Imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring your agent represents the best of your business. Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies. Conversational AI isn’t just about answering questions and with Sierra, your AI agent can take action. -
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Synthflow
Synthflow.ai
Easily create AI voice assistants to make outbound calls, answer inbound calls, and schedule appointments 24/7 - no coding required! Forget lengthy development cycles and expensive machine learning teams. With Synthflow you can build sophisticated, tailored AI agents without technical skills or coding - just bring your data and ideas. Over a dozen specialized AI agents are ready to use for question answering, document search, process automation, and more. Choose an agent as-is or customize it to suit your needs. Upload data instantly from PDFs, CSVs, PPTs, URLs and more. Your agent gets smarter with every new piece of data. No caps on storage or computing resources. Store unlimited vector data in your dedicated Pinecone environment. Gain full control and transparency over how your agent learns and improves. Give your AI agent superpowers by connecting it to any data source or service.Starting Price: €25 per month -
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Jubilee Voice
Jubilee Voice
Jubilee Voice offers AI-powered voice agents designed to ensure you never miss a call while optimizing costs. These AI agents operate 24/7, scale instantly, and continuously learn to improve performance. Unlike traditional IVR systems, Jubilee Voice’s AI VoiceBot understands caller intent and gets straight to the point without forcing users through lengthy menus. The platform integrates seamlessly with backend systems like Google Calendar and CRMs, automating meeting scheduling and data management. It personalizes interactions by recognizing callers and their previous history, creating a more engaging experience. With features like human override and post-call sentiment analysis, Jubilee Voice combines AI efficiency with empathetic customer service.Starting Price: $0 -
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Skit
Skit.ai
Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers. -
24
CogniAgent
CogniAgent
CogniAgent is a cognitive AI platform that automates complex and repetitive business workflows across multiple departments using cognitive and autonomous AI agents. It enables fluid, natural conversational interactions that adapt in real time to user emotions, improving the quality of customer and employee engagements. CogniAgent supports integration with a wide range of data sources including PDFs, videos, websites, and databases, with no technical setup required. The platform uses a multi-layer cognitive architecture to manage multi-source data, complex workflows, and real-time decision-making efficiently. It helps businesses improve operational efficiency, automate standard interactions, and significantly reduce communication processing time. CogniAgent is designed to supercharge productivity and deliver consistent performance from day one.Starting Price: 38 -
25
CallMate AI
CallMate AI
CallMate AI is an advanced AI phone call agent designed to revolutionize call center operations with hyper-realistic voice interactions and automated data extraction. Powered by machine learning, CallMate enhances client communication by providing human-like, accent-authentic conversations, improving customer experience. Its self-learning model ensures that the more calls it handles, the better its accuracy and data extraction capabilities become. Perfect for a range of industries, CallMate supports complete autonomous operations, offering lightning-fast response times and seamless integration via software and APIs. -
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Awaz
Awaz
Awaz is a no-code AI platform designed to automate phone calls, allowing businesses to create human-like AI voice agents that can handle both inbound and outbound calls. These AI agents can book meetings, conduct interviews, make cold calls, offer customer support, and automate follow-ups, all 24/7. The platform allows users to easily configure AI agents, set their tasks, and integrate them with tools like SMS, emails, WhatsApp, and calendar systems. Awaz also provides advanced features like sentiment analysis, diarization, and voice customization, enabling businesses to enhance customer experiences. The AI agents can be trained with custom data to improve performance over time, ensuring calls are personalized and efficient. With the ability to engage customers in over 30 languages, Awaz helps scale communication efforts, reduce reliance on human agents, and automate repetitive tasks, making it an ideal tool for lead qualification, appointment scheduling, and customer support.Starting Price: $29 per month -
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Thoughtly
Thoughtly
Thoughtly helps businesses build and deploy human-like AI voice agents in just 17 minutes. Welcome to the future of calling. Empower your decision-making with comprehensive analytics, detailed reports, and A/B testing. Thoughtly provides real-time data visualization and performance metrics, enabling you to optimize communication strategies, understand customer behavior, and drive conversions more effectively. Your Thoughtly agent syncs with your calendar, working alongside callers to pinpoint the perfect meeting time. Coordinate effortlessly. Every incoming call is an opportunity. Your Thoughtly agent will never miss a call from a potential lead, intuitively directing them to the ideal point of contact. Perfect routing, every time, ready to convert. -
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Simple Phones
Simple Phones
Simple Phones is an AI-driven platform designed to ensure businesses never miss a customer call by utilizing customizable AI voice agents. These agents handle both inbound and outbound calls, performing tasks such as booking appointments, answering frequently asked questions, and providing customer support. The platform offers transparent call logging, recording all calls with details like caller information, duration, and transcripts, accessible through a user-friendly dashboard. Customization is a key feature, allowing businesses to tailor AI agents to specific needs, including language preferences, accents, and response behaviors, ensuring a consistent brand experience. Simple Phones supports a wide range of languages and accents, catering to a global audience. Integration with existing business systems, including CRMs and tools like Zapier, enables seamless workflow automation.Starting Price: $49 per month -
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Chikka.ai
Chikka.ai
Chikka.ai is an AI-powered voice interviewing platform featuring “Ava,” an empathetic, multilingual AI voice agent that conducts dynamic and natural voice interviews at scale. Users simply define objectives, invite participants via a shareable link, and Ava leads the conversation, capturing authentic feedback securely. Chikka.ai instantly converts recordings into transcripts, emotional insights, summaries, shareable quote posters, and marketing-ready testimonials authenticated by its VoiceVerify engine to ensure credibility. It supports hundreds of interviews concurrently, offers synthetic persona test-runs, global respondent panels, and robust privacy protections with encryption and identity masking. Real-time analytics and theme detection help teams uncover hidden opportunities, reduce churn, inform product-market fit, refine employee engagement, and generate content-driven marketing materials.Starting Price: $19.90 per month -
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Orbita
Orbita
Design, build, manage, and optimize secure, HIPAA-compliant conversational AI-driven healthcare applications and solutions with ease. The Orbita Prototype module enables no-code prototyping of conversations dialogues for voice and chat. Share designs and collaborate with project stakeholders and solicit feedback from end-users. The Orbita Experience Designer module empowers developers to create conversational applications with a low-code drag-and-drop interface and leverage pre-built components to integrate with enterprise systems. The Orbita Experience Manager module enables business and clinical professionals to manage conversational experiences with streamlined ‘what you see is what you get’ (WYSIWYG) conversational authoring tools and ready-made templates for deploying surveys and beyond. The Orbita FAQ Hub module enables users to quickly build conversational voice and chatbot applications that emphasize question-answering built on a knowledge management framework. -
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NexaVoxa
NexaVoxa
NexaVoxa is an advanced conversational AI platform designed to create human-like voice agents that engage customers naturally across more than 50 languages. It automates tasks such as sales, scheduling, and customer support with realistic, multilingual conversations that enhance user experience and business efficiency. The platform allows users to build, train, launch, and optimize AI agents through an intuitive workflow that integrates seamlessly with existing systems. NexaVoxa supports enterprise-grade scalability, enabling reliable, low-latency performance for large-scale operations. It offers powerful call control features including warm transfers, call routing, and post-call analytics such as sentiment analysis and call summaries. The platform also supports fully self-hosted deployment for organizations needing complete data control and security.Starting Price: $500/month -
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Voxia
Voxia
Voxia's platform features 24/7/365 AI agents, reshaping how businesses engage with customers in areas like support, success, and meeting schedules. By leveraging cutting-edge voice technology, our AI agents go beyond traditional interaction, they dynamically engage in complex tasks such as live-action meeting booking. Our focus on enhancing customer experience and business efficiency is evidenced by our notable improvements in lead engagement and appointment scheduling efficiency. Voxia is not just meeting the market need for continuous, efficient customer service; we are setting new standards for AI-powered communication solutions in the fast-paced business world. Join us in leading the transformation in AI-driven customer interactions. By reducing your support staff's workload, these AI solutions allow them to focus on more complex customer interactions, from handling order status queries to assisting with returns and exchanges. -
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Ambit
Ambit
Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions. -
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Amazon Nova Sonic
Amazon
Amazon Nova Sonic is a state-of-the-art speech-to-speech model that delivers real-time, human-like voice conversations with industry-leading price performance. It unifies speech understanding and generation into a single model, enabling developers to create natural, expressive conversational AI experiences with low latency. Nova Sonic adapts its responses based on the prosody of input speech, such as pace and timbre, resulting in more natural dialogue. It supports function calling and agentic workflows to interact with external services and APIs, including knowledge grounding with enterprise data using Retrieval-Augmented Generation (RAG). It provides robust speech understanding for American and British English across various speaking styles and acoustic conditions, with additional languages coming soon. Nova Sonic handles user interruptions gracefully without dropping conversational context and is robust to background noise. -
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Omilia
Omilia
The Omilia Conversational Self-Service Solution is the only AI solution in the market today that can boast not 1 but at least 70 production-grade contact centers globally, brings unique advantages to enterprises looking to employ Voice/speech or Text virtual agent, taking them into tomorrow’s AI powered services. Omilia Virtual Assistant applications are truly omnichannel as they are developed once and leveraged horizontally, providing a seamless, end-to-end conversational AI experience across channels, including IVR systems, social messengers, web chat, smart speakers, mobile app, email and SMS. One platform, one integration – all channels, all formats; same impeccable conversational experience on all of them. -
36
Microsoft Dynamics 365 Contact Center
Microsoft
Microsoft Dynamics 365 Contact Center is a cloud-based customer service solution that integrates customer engagement, communication, and analytics into a unified platform. It allows businesses to manage customer interactions across multiple channels, including voice, chat, email, and social media, providing a seamless omnichannel experience. Powered by AI and automation, the platform enhances agent productivity with features like sentiment analysis, real-time insights, and guided workflows. It also integrates with other Microsoft products, such as Teams and Power BI, to facilitate collaboration and data-driven decision-making. With customizable dashboards and analytics, organizations can monitor key performance indicators (KPIs) and optimize customer service strategies. Microsoft Dynamics 365 Contact Center is ideal for companies seeking to enhance customer satisfaction, streamline operations, and improve overall service delivery.Starting Price: $110/month -
37
DialLink
DialLink
DialLink is a cloud-based phone system built specifically for SMBs and startups. It combines advanced call handling, AI voice agents, and business messaging into a single, centralized platform, making it easy to manage inbound and outbound communication, improve responsiveness, and consistently project a professional image. DialLink goes beyond the basics. Its built-in AI automates routine interactions, from answering calls and routing inquiries to generating call summaries and suggested message replies. This helps teams save time, reduce manual effort, and deliver consistent, high-quality customer experiences across channels. Built for today’s flexible workforce, DialLink supports remote, hybrid, and in-office setups with full BYOD compatibility. Whether on a smartphone, desktop, or desk phone, your team stays connected and productive anywhere. With plug-and-play deployment, no IT expertise is required.Starting Price: $15/month -
38
interface.ai
interface.ai
interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations. -
39
Oracle Digital Assistant
Oracle
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands. -
40
DRUID
DRUID
Build your digital workforce in just a couple of clicks. Easy as pie! The Druid Chatbot Platform is helping businesses achieve more with less Druid is an AI-powered, no-code, chatbot authoring platform that allows citizen developers to design, develop and deploy natural and rich interactions between employees, customers, partners and enterprise systems, through omnichannel text and voice conversations. Druid features a proprietary multi-language NLU engine which identifies user intents, sentiment and system entities, and our Connector Designer which integrates with any enterprise app (REST/SOAP APIs, SQL/Oracle, ERPs, CRMs, RPA). chatbots save time money. Save time & lower costs. Pass repetitive tasks to chatbots and allow people to focus on work that matters. Chatbots enhance user experience. Provide a conversational AI layer for users' interaction with any enterprise system. -
41
Dasha
Dasha
Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value. -
42
Symbl
Symbl.ai
Symbl is an API platform for developers and businesses to rapidly deploy conversational intelligence at scale – on any channel of communication. Our comprehensive suite of APIs unlock proprietary machine learning algorithms that can ingest any form of conversation data to identify actionable insights across domains and channels (voice, email, chat, social) contextually – without the need for any upfront training data, wake words, or custom classifiers. Symbl is democratizing conversational tech to make collaboration effortless at scale. We provide the technology for organizations to deploy at scale our proprietary workplace productivity API so brands can optimize key workflows for knowledge workers or enhance the customer experience. Whether you are a seasoned developer or just starting to explore how to harness employee collaboration to fit your organization’s needs, our API can be customized for your specific applications. -
43
Voiceflow
Voiceflow
Teams use Voiceflow to design, test, and ship conversational assistants, together, faster, at scale. Create chat and voice interfaces for any digital product or conversational assistant. Bring together conversation design, development, product, copywriting, legal, and more. Design, prototype, test, iterate, launch, and measure, all with one platform. Eliminate functional silos and content chaos. With Voiceflow, teams work together in an interactive workspace that consolidates all assistant data, conversation flows, intents, utterances, response content, API calls, and more. Avoid delays and big dev efforts with 1-click prototyping. In minutes, designers can create shareable, high-fidelity prototypes to test and refine the user experience. Voiceflow is the go-to tool for increasing the speed and scale of app delivery. Accelerate your workflow with timesavers like drag-and-drop design, rapid prototyping, real-time feedback, and pre-built code.Starting Price: $40 per editor per month -
44
Amelia
SoundHound AI
As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value. Powered by Amelia, the Digital Employee Builder enables companies to design custom-made, no-code Conversational AI at scale for a variety of use cases, accelerating deployment speed and time-to-value. Amelia's brain uses episodic memory, process memory, intent recognition and emotional intelligence to respond to complex queries, process transactions and deliver personalized customer service. It's why she's the industry's Most Human AI™. Amelia stores facts, concepts, and the associations between them in her semantic memory. From standard operating procedures (SOPs) to policy documents, she can be trained to apply them to conversations. -
45
Struct
Struct
Our AI agents are customizable for any use case. Set up your custom voice agent in days, and keep your business running smoother than ever. Add voice agents to your research roster. Our voice agents can pre-qualify thousands of candidates in hours, and conduct full phone interviews in days. AI voice agents are available 24/7/365 to keep up with the service your customers expect. AI can enroll new customers, capture FNOL claim information, and more. Your agents should be on the road and in person, so leave the phone to the AI. AI voice agents can answer questions, book viewings, and take lead information. A hotel concierge that never sleeps. AI voice agent that can book new stays, amend bookings, and answer questions. For businesses that require time away from the phone, never miss a lead again. 50% of customers choose the business that responds first. API for real-time generative AI voice agents. -
46
ConverseNow
ConverseNow
Voice AI, or conversational AI, is the newest generation of artificial intelligence for restaurants, a huge step up from the frustrating interactions we’ve all had in the past when talking to automated phone systems. Introduced to guests as virtual ordering assistants, voice AI engages in limitless conversations at once: each with the personable, tailored approach that people expect when speaking to a team member. Combining the ease and efficiency of online ordering with the customizable, high-touch experience of the traditional drive-thru and phone conversations, voice AI automates the previously time-consuming order-taking process with remarkable accuracy. And with national and international QSR brands racing to integrate conversational AI into their operation, voice AI is sweeping the restaurant industry. Our AI brings restaurants into the digital age to solve everyday problems from their non-digital world. -
47
Leaping AI
Leaping AI
Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.Starting Price: $1000/month -
48
AgentVoice
AgentVoice
AgentVoice is a platform for building AI‑powered voice agents that can make and answer phone calls and take meaningful actions, like booking meetings, sending texts, and updating CRMs, without requiring a developer. Each call flows through speech recognition to transcribe what’s said, a large language model to determine what to say and do, and an AI‑generated voice to respond naturally. Our agents don’t just respond, they execute tasks during or after the call using real data, memory, and tool access. You can create no‑code workflows that update CRMs, schedule meetings, send follow‑ups, screen leads, handle voicemails, or filter spam calls, all in the same call. Setup is fast, you can create and launch a working agent in less than 30 minutes, using no code: define your agent, choose a voice, connect your tools via 200+ native integrations, low‑code options, or a robust API and webhooks, then upload or generate a script.Starting Price: $50 per month -
49
Callin.io
Callin.io
AI voice assistant for businesses of every scale. Callin's AI-driven voice assistants are tailored to bolster the growth of businesses, handling inbound and outbound customer conversations. Quick to implement and built for impactful results, Callin AI agents are the quintessential team additions, encapsulating the AI features you’ve always imagined. Callin responds to unanswered calls consistently, 24/7, and handles calls from both external customers and internal employees. Outperforms human agents in turning leads into clients. Our AI voice agents are customizable to meet the specific needs of your business. Answer every incoming call, capture lead details, and book appointments on the spot. Follow up on missing documents and incomplete applications. Speed up the process and maximize conversion. Remind customers of upcoming payments and appointments, or share critical updates. Handle any number of calls in a language of your customers’ choice.Starting Price: $29 per month -
50
VoiceBun
VoiceBun
VoiceBun is an open source, no-code voice-agent builder that lets you create, configure, and deploy AI-powered conversational assistants entirely via natural-language prompts. It combines speech-to-text, large-language models, and text-to-speech into a unified platform where you define your agent’s goals, initial greeting, tool integrations and data sources; VoiceBun automatically generates the underlying conversational logic, state management and API connectors needed to handle inbound and outbound calls for support, scheduling, lead qualification and more. The web-based interface gives you mobile-friendly access and isolated deployments through user-specific subdomains, while built-in analytics surface call transcripts, usage metrics, success rates, and sentiment trends. Integration includes options for telephony, webhook actions for external workflows, and role-based access controls with encrypted credentials for enterprise security.Starting Price: $20 per month
