Audience

Businesses interested in a powerful platform to manage their digital conversations and improve their customer service

About Orlo

With a whole load of channels to toggle between and the public always watching, delivering social customer care and marketing content that knocks their socks off is no easy feat. But what if you could enhance your tech stack with one powerful platform to manage your digital conversations? Well, now you can. The Orlo platform empowers you to focus on what really matters - providing a great customer experience - and it only takes a matter of hours to get you set up! The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on social, live chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox. Engaging your audience just got easier with Orlo’s marketing solution. Support your customers at the moments that matter with our integrated live chat solution.

Integrations

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Company Information

Orlo
Founded: 2013
United Kingdom
www.orlo.tech/solutions

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Orlo Frequently Asked Questions

Q: What kinds of users and organization types does Orlo work with?
Q: What languages does Orlo support in their product?
Q: What kind of support options does Orlo offer?
Q: What other applications or services does Orlo integrate with?
Q: What type of training does Orlo provide?

Orlo Product Features

Customer Communications Management

Print Management
Batch Communications
Template Management
On-Demand Communications
Video Content
Multi-Channel Communications
Personalization
Interactive Content
Email Distribution
Chat / Messaging
Content Management

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding

Social Media Advertising

Ad Creation
Ad Buying
Reporting / Analytics
Campaign Management
Digital Asset Management
Bulk Advertising
Roles / Permissions
Collaboration Tools
Comment / Reply Moderation
Retargeting

Social Media Management

Brand Tracking
Multi-Account Management
Multi-User Collaboration
Automated Publishing
Customer Engagement
Social Media Monitoring
Content Management
Reporting/Analytics
Post Scheduling

Social Media Marketing

Conversion Tracking
Customer Targeting
Contact Management
Keyword Filtering
Analytics
Automated Publishing
Multi-Account Management
Content Management
Post Scheduling