Oracle Hospitality Reporting and Analytics Integrations

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

Automate your expensive, recurring hotel processes with a digital guest journey in less than 5 minutes! With Hotelbird you digitize your daily, recurring check-in/out processes sustainably and cost-optimized. Simply integrated into your existing technical landscape, you and your guests benefit from a modern hotel experience. Opening the hotel room door with just one click via smartphone. Benefit from an automated digital check-in incl. proof of identity and guest directory for 0 €. Available now for every hotel in the new free-package from Hotelbird. A large number of global hotel chains as well as individual hotels are already successfully using the Hotelbird platform. Due to the flexible application possibilities, every hotel can be digitized. Our experts will guide you through our platform in approx. 30 minutes without obligation and work out the potentials for your hotel with you.

Self-ordering in the hospitality industry creates a number of possibilities for your business. More orders quickly served guests, and cost efficiency. In the end, it is all about the experience of your guests. The more satisfied they are, the happier you are. And we are keen to develop self-order software to reach your personal goals. Or even more. With the products and services of Jamezz, we build a sustainable relationship with our customers. Jamezz is a digital butler, who can transform into a QR ordering app, tablet ordering, self-ordering kiosk, or a complete pickup and delivery webshop. It's about your business that fits best. For every concept, we have a solution. Your concept is leading. So you put your heart and soul into creating your business, and we help you out with a sustainable future and happy people. Always one step ahead with the right technology. With Jamezz QR code ordering you explore the best digital self-service for the hospitality industry.

IDeaS’ all-in-one, easy-to-use revenue management solution will empower you to quickly reach new levels of profitability. IDeaS G3 RMS delivers the most powerful, analytically driven decisions through an automated, machine-learning revenue engine. Artificial intelligence, powered with forward market data and a hotel's own data, takes pressure off users by reducing manual pricing changes, rules and tasks, and allows them to be more strategic in their day-to-day activity. G3 RMS delivers scientific pricing decisions at the room type and rate code level to drive optimal revenue performance. Discover greater profitability at ideas.com.

IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.

It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform. Choosing EasyWay was the best business decision I have ever made. It is constantly exceeding my expectations. It has boosted our revenue, staff efficiency and guest satisfaction. EasyWay has been proven beneficial in our constant efforts to improve in providing a seamless experience to our guests and deliver true hospitality. Engage with your website visitors and increase direct bookings with a customizable web chat. Gain insight into your operation and guest experience from our analytics.

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

For the simplified, up-to-date insight into the booking situation of today and the next 3 years. It enables efficient monitoring and optimization of the revenue management strategy based on the important hotel KPIs occupancy, ADR and RevPAR, without additional manual effort. Identify high and low demand periods for proactive action in Sales and Revenue Management. PickupTracking paired with FairPlanner, our hotel budgeting and planning software will give you a wholesome view of your on the books situation in combination with your hotel profit and loss.

Provide a new level of guest convenience by allowing guests to order food & drinks from their own mobile device. People love ordering online. Ever used Uber Eats or Deliveroo? It’s so easy it is now more convenient ordering dinner from the couch at home than getting room service at a hotel. We are changing that. Our digital F&B platform gives any property an easy and effective online ordering tool, allowing guests to browse and place orders whenever they want, from their own mobile device. Drinks from the sunlounge, dinner while returning from a meeting, orders can now be placed from anywhere without hassle! Guests can order from anywhere, at any time, quickly and easily. Without pressure to wrap up their order, guests explore the menu options and are inclined to order more. Guests can explore menus in their native language. Studies suggest when compared to traditional phone ordering, digital order taking leads to a 8-23% increase in average check size.

Flexkeeping is a hotel staff communication & housekeeping software. We transform scattered daily hotel operations into clear, accountable & automated team collaboration. Oversee everything as your costs go down and your reviews soar. Flexkeeping connects all your departments and enables you to manage all hotel tasks with ease. Organize and track all housekeeping activities. Streamline communication and boost productivity with all the answers at your fingertips. The Flexkeeping hotel maintenance software helps your maintenance staff get their job done better and faster. Automate and digitize your housekeepers’ tasks to focus more time on quality. Automate, schedule, and monitor all preventative and reactive maintenance activities. Detect your biggest challenges using meaningful data and eliminate any bottlenecks to create a smooth workflow. Maximize minibar revenue, ensure room service is delivered promptly, and surpass guests’ expectations.

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.

Create amazing guest experiences and earn more money, with less effort! SABA Host is a digital version of you. There to answer all your guest’s questions, give recommendations, and provide assistance whenever they need. So while you sleep, work or enjoy time with family and friends, SABA Host is looking after your guest’s every need, to ensure a 5 star experience for that 5 star review. And guests don’t have to download a thing. Ensure happy guests leave great reviews, and reduce negative reviews. Effortlessly offer guests the additional services they already want. Use technology specifically designed to create seamless & unique guest experiences. Technology opens up a world of opportunity, and going digital in your property will allow you to give guests tools that hard copy guide book and property manuals simply cannot. Easy access to host recommendations to experience truly unique and memorable stays.

FairPlanner - Your forecast and budget planning software A hotel-specific 360° Financial Planning & Analysis software to efficiently plan your revenue, costs & profits for all areas of your hotel profit and loss statement. Automatic planning function via drivers & comparison function of alternative planning scenarios are available. All financial indicators can easily be consolidated at the touch of a button. Automatically combine planning figures with actual values from your accounting system and pre-booking status from your PMS. This flexible management reporting provides a comprehensive 360° view of your business. You can also plan all relevant costs & salary per employee and per department that result in precise analyses for all management levels. Furthermore, perform operational consolidation & portfolio performance analysis for all your hotels.

Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check in to beyond check out. It’s why our connected ecosystem is designed to manage your systems and operations and empower your team, so you can deliver experiences based on the individual needs of every guest in every room. From guest profiling and reporting to point of service support for hotel employees, our ecosystem builds around the CORE to offer truly differentiated experiences for your guests. The CORE middleware connects your systems as you introduce new technologies, building an ecosystem that works in tandem to meet and surpass guest expectations. You’ll know exactly what makes them tick, and they’ll keep coming back for future stays. Powered by our full Auth0 integration, we have effectively separated identity management (username and password) from a guest’s profile, allowing hoteliers to provide single sign-on (SSO) and multi-factor authentication.

Overcome staff shortages by allowing guests to use their own phone to check in with more time to explore and enjoy the hotel amenities. Keep guests safe and your operational costs down with Zaplox’s custom branded guest app with contactless check-in/checkout, mobile key, and mobile payment. By working closely with other hotel systems vendors, Zaplox can provide seamless integration with leading PMS and BLE locks as well as payment systems and other hotel solutions. As a result, your hotel benefits from lower cost and a smoother and faster deployment. No matter if you are a city hotel, resort or casino, Zaplox has a solution that works for you. Our contactless guest solutions with mobile check-in and mobile keys are highly scalable and ideal for large hotel chains as well as independent hotels. Instead of waiting in line at the front desk, guests can conveniently check-in and print their own key cards by using the Zaplox self-service kiosk, with 24 hours availability.

Don't let your guests wait in line. Let the Kiosk do the work for you. Provide a pleasant check-in experience. Happy guests leave good reviews. With just a click your guests can add extra products and services. Upselling and cross selling has never been easier. We have reinvented check-in kiosks so that they are affordable to any hotel. You only need a tablet to operate the Check-in Kiosk. We are compatible with most PMS and hardware providers. After downloading Abitari to your tablet, you can start using the Kiosk right away. Our open API supports most PMS and door lock systems. We have already completed our integration with over 80 PMSs. The entire process can be done within a couple of minutes. If you work with a PMS, which has not yet established an integration with Abitari, the onboarding process may vary. Abitari has a totally new and innovative approach. With Abitari you can transform any tablet or computer into a multifunctional check-in and check-out kiosk.

By installing a check-in machine, you will get a 24-hour automatic reception because you will have a digitalized access control. The complete check-in is done in less than a minute and completely autonomously. The self-check-in process is very intuitive and multi-language. Roommatik automated access control eliminates waiting times at reception and allows social distance to be maintained. Digitizing access control with Roommatik self-check-in machines will increase your establishment's profits by reducing operating costs. Roommatik automatic access control allows you to have a 24/7 reception with minimal staff costs. Roommatik self-check-in kiosks have a remote control to issue keys remotely. Roommatik check-in kiosks are integrated with electronic locks and PMS! As a result of our trajectory and experience, we have developed strong alliances with other companies in the sector, so that, currently, Roommatik self-service check-in kiosks are integrated with the main PMS.

The #1 platform digitizing guests' experience from check-in to check-out. Civitfun is the leading company in the digitization of each step of the guest, from check-in to check-out, integrated with the hotel establishment's PMS. Civitfun sends you the data provided by the guests to your PMS. In addition, you will also get data such as the guest's email address, always in compliance with current regulations. The guest can choose from the rooms available for booking. This allocation is sent to the PMS and the room is no longer available in the system. A survey can be defined to get any data you need from the guests using our customizable form. The guest can pay for the booking and tourist taxes during the online check-in process. The booking is marked as paid in the PMS and the money is sent to your bank account through a secure payment gateway. Once the check-in process is completed and the room is allocated, the guest receives an electronic key or room access code (BLE/Pin Code).