Alternatives to OpenTouch Enterprise Cloud
Compare OpenTouch Enterprise Cloud alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to OpenTouch Enterprise Cloud in 2026. Compare features, ratings, user reviews, pricing, and more from OpenTouch Enterprise Cloud competitors and alternatives in order to make an informed decision for your business.
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Ooma Office
Ooma
Ooma Office is an award-winning, easy to adopt and affordable business VoIP solution for any size business. Whether you have 2, 20, or 200 employees, Ooma provides advanced voice and collaboration features that are flexible and scalable. Ooma Office combines the ability to have unlimited lines for your business and an easy do-it-yourself setup with no contracts or long-term commitments. This makes it easy for a small business to scale its office phone system with Ooma as its business grows. Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through Mobile and Desktop apps, or any combination of the three. Ooma offers a full suite of business phone features designed to deliver a flawless communications experience. Advanced features such as a virtual receptionist, ring groups, call parking and multi-site access combine to make small businesses sound big.Starting Price: $19.95/month per user -
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VirtualPBX
VirtualPBX
VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $18 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!Starting Price: $18/month -
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Blink
Blink
Blink is a mobile-first employee experience platform designed to connect frontline workers with their organizations through a unified super-app. It offers features such as a social media-style news feed for company updates, secure chat for seamless communication, and a centralized hub for accessing policies, procedures, and guides. Blink also provides digital forms to streamline data collection and process automation, as well as single sign-on (SSO) integration for easy access to various workplace applications. By enhancing internal communications, employee engagement, and digital accessibility, Blink aims to foster a more connected and productive workforce.Starting Price: $3.40 per user per month -
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GoTo Connect
GoTo
GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success. -
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Nextiva
Nextiva
Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.Starting Price: $19.95 per month -
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Ucopia
Alcatel-Lucent
Ucopia captive portal “connectivity” broadens the Alcatel-Lucent OmniAccess Stellar portfolio offer with products that address high-end businesses, including hotels and resorts, needs and is fully compatible with all ALE OmniAccess Stellar access points. Ucopia, a European leader in Wi-Fi guest access and Wi-Fi marketing management, helps enterprises unlock the potential of their Wi-Fi network. Now part of the Alcatel-Lucent Enterprise portfolio, Ucopia captive portal “connectivity” broadens the Alcatel-Lucent OmniAccess Stellar portfolio offer with products that address high-end businesses’, namely hotels and resorts, needs and is fully compatible with all ALE OmniAccess Stellar access points. Authentication, URL filtering, ARP spoofing protection, connections traceability and logs. Security and mobility policies administration, delegated provisioning, monitoring of connected users, statistics. -
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Alcatel-Lucent IP Desktop Softphone
Alcatel-Lucent
For remote or mobile employees who are not always in a physical office, but need the functionality of a phone connected to a corporate network, a softphone application is a perfect solution. Modeled after the Alcatel-Lucent 8068 Premium DeskPhone, the Alcatel-Lucent IP Desktop Softphone is a software application with an interface just like a business phone. The app can be installed in minutes on a computer (PC or Mac), tablet or smartphone (running iOS or Android). Just connect to the internet via a corporate virtual private network (VPN) connection and you'll be able to make and receive phone calls as if you're part of the corporate telephony network. Get all the features of your office desk phone on a computer, smartphone, or tablet. Access the corporate telephony network remotely, make and receive calls anywhere. Off-site connection wherever the user can connect to the company’s IP network via VPN (Ethernet, Wi-Fi, 3G/4G cellular). -
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OmniPCX RECORD Suite
Alcatel-Lucent
For contact centers and enterprises in industries that require legal and regulatory compliance, it's critical to record your transactions and interactions in order to demonstrate transparency. Alcatel-Lucent OmniPCX RECORD Suite is a web-based tool that does all that and more, enabling you to record, monitor and evaluate employee-customer interactions. This is particularly important in financial services, utilities, healthcare, education, hospitality and public safety organizations. By integrating call recording and monitoring directly into your existing telephony infrastructure, the OmniPCX RECORD Suite provides a scalable, modular and affordable toolset. In addition, supervisors can review recorded calls with agents and use the integrated quality monitor module to assess agent performance. Record voice and online interactions between your employees and customers. Improve the quality of future customer interactions by identifying coaching opportunities. -
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ALE Connect
Alcatel-Lucent
Enable customer services for all-size businesses, handling omnichannel interactions (email, live chat, social media, and phone) with the quality and efficiency expected by today’s customers, citizens, and consumers. ALE Connect enriches the Alcatel-Lucent OmniTouch® contact center standard edition, used as a phone call distribution platform, with omnichannel cloud services. It simplifies the workflow between customers, customer service agents, and the rest of the organization, and it facilitates the management of all customer-related activities in the front and back office. Built-in knowledge base and intelligent search to improve call resolution. Integrates with ALE OmniPCX Enterprise and ALE OmniTouch Contact Center SE. High availability, security and redundancy of customer data storage. There’s nothing like great customer service to keep people satisfied and loyal. With ALE Connect, you can offer the customer experience, that sets you apart from the competition. -
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OpenTouch Session Border Controller
Alcatel-Lucent Enterprise
The OpenTouch Session Border Controller (SBC) by Alcatel-Lucent Enterprise is a highly secure software solution designed to protect SIP trunks and enterprise communications. It serves as the demarcation point between the enterprise and SIP trunking providers, safeguarding against malicious VoIP attacks, SIP denial of service, fraud, and eavesdropping. The OpenTouch SBC offers secure and scalable SIP/media connectivity, including audio transcoding and network address translation (NAT) traversal for audio and video communications. It ensures cost-effective, secure conversations over the internet and with SIP service providers. The SBC features web-based management with built-in configuration templates, allowing settings and protocol adaptations for certified SIP trunking providers to be configured in a few clicks. It provides cost-effective interoperability by offering protocol adaptations for many SIP trunking providers. -
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UNIVERGE 3C
NEC
Unified Communications. Collaboration. Telephony. Now your whole team can benefit from a single solution. Collaborate pro-actively from almost anywhere, anytime with UNIVERGE 3C, powerful and innovative IP telephony and UC&C software that operates in a dynamic delivery model across premise, cloud or hybrid environments. Meet the rising expectations of customers, colleagues and partners for shorter response times and higher service levels. Let your digital workplace strategy create rich and connected Customer and Employee Experiences, through anywhere and anytime, frictionless, personalized and meaningful interaction. Maximize the performance of your workforce and make them more responsive to the business. Make customer contact welcoming and well-informed. Enable your teams to work together as one, and collaborate productively in real-time, with co-workers, customers and suppliers. -
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Gamma
Gamma Communications
Voice, mobile and connectivity products for all business sizes. Benefit from a business-only network owned and run entirely by Gamma. Built from the ground up, the network enables us to deliver services more efficiently while offering high levels of automation and a governance structure that provides outstanding platform security and service continuity features. Raise productivity, boost agility and increase collaboration by deploying Gamma’s award-winning range of UC products. From messaging and video calling to instant conference services, we help reduce costs and operational complexity while driving up employee engagement. Gamma is a leading provider of Unified Communications as a Service (UCaaS) into the UK, Dutch, Spanish and German business markets, supplying communication solutions via our extensive network of trusted channel partners and also directly. -
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UNIVERGE BLUE
NEC Corporation
Tomorrow's Smart Workspace, Today! NEC UNIVERGE BLUE is a comprehensive Cloud Communications platform delivering leading-edge Messaging, Voice, Video, File Sharing, Chat, Contact Center, and Integrations all-in-one user-friendly platform. Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment for enhancing business communications and customers' experience. Businesses can bring employees and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to establish a smooth and secure flow of communications across their enterprise and maximize productivity, departmental efficiencies, and security.Starting Price: $19.40/User/Month -
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Swyx
Enreach
Swyx offers you one of the most advanced software-based IP communications solutions on the market. In combination with your existing IP infrastructure Swyx includes all the telephony features you are used to. In addition, you benefit from the numerous advantages of integrated communications and the simple integration of different applications. The use of messaging, rich presence or video communication at every workstation increases productivity in the company. Thanks to real-time communication, interconnecting all processes and employees is measurably and noticeably easier. As one of the first players in the IP telephony and Unified Communications (UC) market, Swyx has more than fifteen years of experience in providing advanced communications solutions. Every stage of our product development benefits from the long-term experience in the development of thousands of communications solutions and functions for mid-sized companies across Europe. -
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NCP
NCP engineering
For individual workstations, freelancers or smaller installations, NCP Entry Clients offer a wide range of technical features and offer much more than a standard VPN. Our Solution Finder will help you find the right NCP product for your organization. No matter what hardware you use, whether you are looking for a solution for use in your own company or as a partner for your customers, for a few employees or large installations, we will guide you to the right product in just a few steps. With 30 years of experience in remote access environments, NCP is an excellent choice for a complete VPN solution that meets the needs of users, IT administrators and management. NCP’s remote access solutions are fully-automated, highly secure and cost efficient covering important benefits. -
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Rainbow Office
Alcatel-Lucent
Businesses of all sizes are resilient when they stay connected with each other and customers. Rainbow Office offers secure modern communications on any device. You can collaborate from anywhere, by message, video and phone. Backed by comprehensive services, Rainbow Office is complimented with market-leading telephony and networking products from ALE’s portfolio for a complete digital transformation. Check presence, communicate, share files, manage tasks and easily find items in past threads. Everything is in one place, with seamless switching between different media or devices. Our team designs your customized solution. They will address your needs and deal with the technical details, preparing any necessary hardware and porting of numbers. Configure your own system in our web portal with a plug & play setup. No technician is needed. In a world where everyone can work everywhere, now you can be more connected than ever.Starting Price: €10.99 per month -
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Netpresenter
Netpresenter
Netpresenter has been a pioneer in the field of employee and emergency communications for over 25 years. Designed with all types of organizations, and workplaces in mind, our award-winning communication platform keeps employees measurably better informed, engaged, productive, and safe. We have developed a robust platform with integrated software tools and native apps that enable organizations to improve their employee communication and employee safety. We achieve this using a wide array of communication tools such as a Corporate Screensaver for computers, Digital Signage for TV screens, and a Mobile App for smartphones and tablets. Netpresenter is Microsoft oriented and seamlessly integrates with popular tools such as SharePoint, Teams, and Power BI. Our platform also offers many powerful features such as targeting, statistics, campaigns, AI content creator, attention boosters, polls, notifications, interactions, and acknowledgements. -
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Firstup
Firstup
SocialChorus and Dynamic Signal have joined forces to become Firstup, a leader in the digital employee experience, empowering companies to put employees first by reaching, connecting, and engaging every worker, everywhere. Unblock the flow of employee connection with the workforce communication platform that connects your endpoints, comms channels and enterprise systems to create one seamless digital experience. Enjoy next-level communication and engagement capabilities that help you improve the employee experience and drive change. The Firstup platform transforms workforce communication by delivering content to any endpoint, personalized and professionally designed for engaging employee experiences. Orchestrate messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of your communications. -
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SHOELACE Unified Communications
Chariton Valley
SHOELACE Unified Communications offers an advanced HPBX system integrated with your network and staff providing superior HD call quality, video conferencing and mobile phone applications that tie your business with customers. Benefit from a feature rich platform. For example, voicemail to email, mobility feature, auto attendant and music on hold. There are no costly layouts, additional equipment purchases or complicated start up procedures. In other words, Businesses utilizing hosted solutions never have to worry about software updates or hardware maintenance. Connect multiple locations and remote and mobile workers into a single feature rich platform, enabling seamless communication for your business. Furthermore, whether your office is indoors or out, get the affordable communications solutions you need!Starting Price: Free -
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XO Hosted PBX
Verizon Media
XO Hosted PBX is highly scalable Unified Communications solution that uses cloud technology to deliver integrated high definition (HD) voice and data services, collaboration tools, mobility, contact center functions, along with advanced calling features across all of your business locations. Unlike many other service providers, XO supports the Hosted PBX offering over the Tier 1 XO national network, enabling you to move your PBX functionality into the cloud. With live voice quality monitoring, built-in redundancy and an uptime service guarantee, Hosted PBX from XO has all of the benefits you need to easily and confidently deliver high-quality voice and Unified Communications across the enterprise. Hosted PBX packages all of the telephony and UC features needed by most businesses into one of the most comprehensive UC-as-a-Service offerings in the marketplace. -
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Britannic Technologies
Britannic Techonologies
Implementing Digital as a Service (DaaS) offerings, our solutions will tackle your biggest business problems. Workplace Modernisation brings together your disparate systems and processes, but in light touch, low code way delivering efficiencies and better ways of working you never thought possible. Enhance customer service, user experience and operational efficiency with clever solutions that give your agents a single pane of glass, map data to existing systems, introduce gamification and automate routine tasks. Business Connectivity. Connect your organisation, people services and systems securely. For optimised performance, availability and efficiency across WAN, LAN, WiFi and Cloud architectures. Unified Communications. Collaboration is the key to modern productivity. Bring your teams together wherever they are, whenever they want, on any device. Unify your front and back office staff to boost customer satisfaction and employee engagement. -
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YOOBIC
YOOBIC
YOOBIC is an all-in-one digital workplace for frontline teams. Our mobile app gives business leaders and frontline retail teams the performance tools they need to work, learn and communicate - all in one place. With digitized task management, streamlined communications and mobile learning, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 300+ global brands including Roots, Boots, Burgerfi, Untuckit, Lancôme, Lacoste, Logitech, Peloton, Puma, Vans and Sanofi trust YOOBIC solutions to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience. -
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Evolve IP
Evolve IP
Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business. -
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LinkLive
Revation Systems
Say goodbye to fragmented disconnected experiences. With LinkLive, everything you need for next-generation digital engagement is now in one web-based platform. The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices, you use each day. No downloads are required. We make & secure intelligent customer connections to help people live healthier lives and to achieve financial security. Enable your customer service teams with a full suite of AI-enabled communication modes, chat, text, calling, and video conference in one central location. Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications. Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges. Utilize a variety of tools to measure contact center data, monitor agent performance, and plan to schedule for peak call times. -
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FirstComm
First Communications
Cloud IP PBX provides customers the features of a premised-based PBX without the huge capital expense. Better still, Cloud IP PBX also provides unified messaging, sequential and simultaneous calling. Users will have access to web portals, so they can manager their accounts anywhere Internet access is available. Never again will your employees miss a critical phone call because they walked away from their desk or while traveling. Cloud IP PBX is a cost effective solution for a business of any size. With First Communications, you are assured of having a state-of-the-art platform, without the incremental expense. Your telephone service is your vital connection to your customers, remote and mobile employees, partners, and suppliers. Phone technology has changed more slowly than other communications technology, but now is a great time to look at SIP Trunking technology, which delivers more capabilities at a significantly lower cost than traditional phone services. -
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AdvantageClub.ai
AdvantageClub.ai
AdvantageClub.ai is a global SaaS-based employee engagement and well-being platform that unifies rewards, recognition, perks, benefits, and community building. Our digital Reward & Recognition solution enables managers and peers to instantly appreciate efforts with likes, comments, and high-fives, supported by a global reward marketplace of 10,000+ brands. Perks & Privileges enhance earnings with exclusive corporate deals, while Flexible Benefits allow curated employee wallets for wellness, work-from-home, and Learning & Development. Community & Fun Zone strengthens culture with games, leaderboards, hobby clubs, and peer marketplaces. Financial Wellness empowers employees with savings, salary advances, and zero-interest loans. Advantage Incentive drives performance with goal-based automated rewards, and Advantage Loyalty helps engage and retain customers, dealers, and partners through tiered programs and dynamic rewards - all on one seamless, AI-powered platform.Starting Price: $5/month -
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Zero
Zero
Zero unites all your enterprise voice, video and messaging into a single, mobile ready, cloud platform designed for the modern workforce. Integrate all your business communications with Zero’s all-inclusive platform. Multi-level auto attendant, ring groups, business hours, voicemail and much more. Instant provisioning and activation of phone numbers in over 50 countries. Eliminate the cost of mobile and internal calls inside your company with our free VoIP apps. Host conference calls with up-to 40 participants and video meetings with up-to 6 participants. Accelerate team communications with secure one on one and group messaging. Simultaneous ringing, call transfer, three way call, hold, call recording and more. Make and take calls from your PC, mobile or desk phone using your business phone number. Access your voicemail, enterprise messaging system and conferencing service anywhere.Starting Price: $8 per user per month -
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Enterprise unified communications and collaboration. Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence. Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers. Regional, family run business or global mega-brand? Choose a solution that scales as your needs change.
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Ribbon Communications
Ribbon Communications
Thousands of service providers and enterprises around the world depend on our business-driven network transformation solutions. When you need to connect Teams to the rest of the world seamlessly, Ribbon's SBCs allow you to securely make business calls outside of your organization. Go cloud-native to continuously deliver faster services and revenue, from a public or private cloud. Give your customers a better experience with secure, carrier-grade, automated, communications services. Rapidly create and deliver innovative new services in a multi-layer network. Ribbon’s IP Optical networks are open, automated, and agile, fusing optimized hardware and automation software. IP Wave is a comprehensive IP Optical portfolio that leverages best-of-breed technology that is purpose-built to address the challenges of building, maintaining, and operating multi-layer communications networks. Find out what's different about IP Wave compared to other solutions. -
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Inkling
Inkling
Inkling is an employee enablement platform that transforms the way organizations engage and motivate their frontline workers by digitizing training & knowledge at the speed of work. We drive better performance in today’s dynamic business environment by delivering an innovative content authoring & distribution experience that enables employees to serve your customers, your way, every day. This shifts the learning model for frontline workers from teach, study, test to find, learn, and do. Inkling’s portfolio of solutions has proven to reduce costs and employee turnover while increasing revenue, employee engagement, and customer satisfaction. -
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ComTec
ComTec
ComTec’s enterprise-grade unified communications as a service (UCaaS) and phone systems can transform how your business communicates. From in-website chat to automated text messaging to uninterrupted call transfers, we provide the tools you need to increase customer satisfaction and improve your bottom line. Transporting information, whether it’s voice, data, or video, is the lifeline for almost every organization. ComTec’s expertise and commitment to client satisfaction help you define and achieve your communication goals. From installing dedicated fiber to managing disaster recovery, we help you develop and maintain an efficient, reliable network. ComTec is your reliable regional connection for cloud technology solutions and business infrastructure services. We partner with you to design, install and manage a single customized solution to your technology needs. Leveraging transparency, market intelligence, and large-scale buying power, our services deliver savings on a based model. -
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MangoApps
MangoApps
MangoApps is a leading intranet platform and employee hub that unifies people, knowledge, tools, and AI into one secure digital workplace. Designed for both desk and frontline employees, it replaces scattered systems with a single source of truth—accessible anywhere, on any device. The platform combines a modern intranet, frontline employee app, and AI Assistants to streamline employee communication, boost employee engagement, and improve the employee experience. Employees can instantly find information, collaborate, manage tasks, complete training, and connect with company culture—all in one place. With enterprise-grade security, mobile-first design, and adoption rates over 90%, MangoApps scales to any workforce size. It helps organizations reduce app overload, bridge the digital divide, automate workflows, and integrate with 200+ business tools—empowering every worker to deliver better results, faster. Ideal for enterprises seeking a connected, informed, and engaged workforce. -
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Verizon UCCaaS
Verizon Media
Unified Communications and Collaboration as a Service remove collaboration barriers and make teams more productive with secure, scalable unified communications. Unified Communications and Collaboration as a Service (UCCaaS) is designed to emulate the availability, reliability, resilience and security found in the most sophisticated carrier-class networks. Make collaborating more efficient for onsite and mobile teams, and create seamless communications with customers. UCCaaS is a managed unified communications service offering scalable call control, voicemail, instant messaging, presence and mobility for small businesses, government agencies and enterprise organizations. UCCaaS helps improve operational efficiency and customer touch points, integrating seamlessly with systems through application programming interfaces (APIs). It’s delivered from Verizon’s private cloud over our secure, reliable global IP network. -
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Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
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Wildix
Wildix
Wildix UC&Cs turn your PBX into a new business tool accessible via the browser on your PC or smartphone. UC&C is no longer an advantage only available to large enterprises: today, even small to mid-sized companies can benefit from these strategic tools. The new generation of business communications systems (PBXs) can reduce costs by an average of 50% (sometimes up to 75%), increase your productivity, and facilitate business and technical complexity. But, if you make a mistake when choosing a strategic infrastructure such as the business PBX, you know you will lose customers and money. UC&C must be projected to let you reduce your costs and increase your performance in a measurable way. And it must be designed to be secure without the need to purchase additional applications. -
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New Era
New Era Technology
Facilitate modern workplaces with world-class collaboration and unified communication services. New Era provides communication solutions that streamline and integrate a vast array of collaboration and UC technologies, including audio visual technology, telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. We offer a complete end-to-end managed service for your entire unified collaboration environment. By empowering organizations to support their users from any location and device, we help drive productivity and achieve better business outcomes, ensuring users get the very best collaboration experience, enabling them to operate effectively regardless of whether they sit on-site or remote. Our vendor-agnostic approach allows us to integrate and manage multiple vendors and collaboration technologies. Let’s build a personalized service to meet your company’s communication needs. -
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Cimpl
Upland Software
Upland Cimpl is a cloud-based, multitenant telecom and IT expense management solution that enables organizations to better manage their Enterprise Digital Footprint™, which includes complex inventory, cost, and usage of IT, telecom, wireless, and cloud services. Cimpl's software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. By freeing resources through automation, and streamlining the management of both assets and spending, organizations and their employees can measure, manage, and align consumption at scale. -
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ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
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Intalk.io
Intalk.io
Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow. -
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VoiceLogix
VoiceLogix
VoiceLogix is a leading cloud-based Business Communications and contact center solutions Provider. Whether you have one or twenty locations, VoiceLogix Unified Communication solutions link your organizations’ locations, and people under one single, user-friendly system that simplifies how you do business. Powered by enterprise-grade technology, and hosted in industry-leading data centers, a small to mid-sized business is able to enjoy centralized management, audio web and video conferencing, VoiceLogix connects mobile collaboration applications, voicemail-to-email transcription, call recording and fax-via email, and more, at one low monthly cost. Let us help you unify your entire network infrastructure with a highly scalable, customer-centric, unified communication solution strategically designed to enhance employee productivity, collaboration, and mobility. -
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nCONTACT
Global Data Systems
A cloud-based solution that extends the corporate office to remote and mobile users, acting as one single system, improving the communication and productivity of all employees. Cloud-based communications platforms free organizations from purchasing, installing and maintaining traditional on-premises telephone systems. More importantly, cloud-based solutions make it easy to extend the corporate phone system to remote offices and mobile users, and to integrate multiple collaboration tools into a single system. The challenge lies in selecting a solution that will deliver maximum reliability, quality and scalability. The GDS nCONTACT™ Hosted Unified Communications Service provides voice, presence and chat services in an intuitive interface that optimizes productivity and collaboration. Designed by the networking and communication experts at GDS, the solution is hosted in hardened, enterprise-class data centers and backed by world-class. -
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InterGuard Employee Monitoring
Awareness Technologies
Use of employee monitoring software on company-provided devices is becoming a commonplace business practice as more and more organizations embrace the trend of allowing their workforce the flexibility to work from home, either as a full-time remote employee or as an office worker who sometimes works from home. There’s no playbook for remote work. Organizations must decide if keeping workers at home is right for them. Many companies began shifting to a work-from-home office years ago because there are many benefits to allowing employees to work remotely. Regardless of how the effects of the Coronavirus play out on the global workforce – remote work could be the new normal. The new remote work-from-home trend comes with a new set of challenges that did not exist when employees worked exclusively from the office. Employees are drawn to telecommuting because of the flexibility it provides, allowing them to maintain a better work-life balance.Starting Price: $8.00/month/user -
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CommSouth
CommSouth
With enterprise environments becoming more boundless, diverse, and dispersed there is a great need for integrated communications solutions that can anchor dynamism in technology integration. CommSouth offers robust unified communication and collaboration products and solutions that unify both real-time as well as non-real-time communication. Following are some of the segments serviced by CommSouth for optimizing business efficiency and improving productivity. CommSouth offers the best solutions for your contact center to be flexible and adaptable to different scenarios to deliver a great customer experience. To make the collaboration and customer care seamless and productive, different types of communication needs are integrated so that when an agent communicates in one medium, another is able to receive it and respond from another medium and/or device. Comm Contact Centre facilitates this and also helps you to track and reduce expenditure and sharpen agent training and performance. -
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OpenText Web Site Management
OpenText
Manage and deliver content for web, mobile or other media channels. Marketing and Line of Business professionals are looking to gain a competitive advantage through better online engagement. They need the agility to quickly innovate and transform customer experiences and journeys and scale as the business grows. Agile organizations have long chosen OpenText Web Site Management to connect employees, partners and customers with information and manage their digital and omnichannel presence. Moving their Content Management System to the cloud helps companies further accelerate their digital transformation with easily accessible best-of-breed solutions and automated upgrades that ensure the latest capabilities. With the cloud, users also benefit from increased scalability and flexibility, streamlined operations and built-in microservices. Improve the experience for customers, partners and employees on all digital channels with a solution that integrates technology stacks. -
45
8x8 Work
8x8
8x8 Work is a unified communications platform designed to connect teams and customers globally through voice, video, messaging, and AI-powered tools. It enhances productivity with features like enterprise-grade PBX, SMS, fax, and intelligent call routing, ensuring reliable communication from anywhere. The platform also supports AI-driven meeting transcriptions, summaries, and noise suppression to streamline collaboration and reduce manual work. With video conferencing, team chat, and file sharing, organizations can foster stronger collaboration and maintain workflow alignment across remote and hybrid teams. 8x8 integrates seamlessly with tools like Microsoft Teams, Google Workspace, Salesforce, and ServiceNow to provide a unified workflow experience. Built with enterprise-level security and compliance certifications such as HIPAA, ISO 27001, GDPR, and SOC 2, 8x8 ensures both scalability and trust for modern businesses. -
46
Fuze
Fuze
#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Simplify the complexity of managing your on-premises communications systems with Fuze. Superior voice quality and uptime through unmetered calling to over 110 countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment. The all-in-one application that works seamlessly across all locations and devices, giving a comprehensive view of usage, engagement, and productivity across the organization. Modernize your communications with the #1 global cloud platform for unified voice, HD video calling and conferencing, integrated chatting, content sharing, and contact center.Starting Price: $20 per user per month -
47
Echo Networks
Echo Networks
Traditional business phone systems (and companies) straight up suck. They sell you a system and say “ok byyyye,” leaving you on your own to figure out how to manage adding and removing extensions, train employees, and deal with phone, service, and technical issues. Not to mention, landline phone systems mean the reputation and business you’ve worked so hard to earn is often compromised. You can’t transfer calls to remote-working employees, so you’re forced to ask customers to hang up and re-dial their personal cell phone numbers. You may be limited to a certain number of lines and not have call waiting, resulting in busy signals and, ultimately, lost business. Sure, our VoIP phones have 99.9% uptime (and we can prove it!) and are more reliable than landlines, but the best part is that you’ll be using your new phones in as little as 24 hours of signing up AND we’re here for you 24/7 whenever you need help with them.Starting Price: $24.99 per month -
48
BenefitNet
Teambase
We offer a variety of cloud based solutions for today’s modern enterprise. We specialize in Human resources, payroll, employee benefits, flexible benefits as well as products for modern insurance brokers and insurers. BenefitNet is an online solution that enables insurers, insurance brokers and employers to simplify the administration process of their employee benefits schemes for medical, life and additional policies. Our solution provides Innovative solution which enables insurers, brokers or organisations of any size to effectively provide online enrollment and administration of flexible (voluntary) benefits schemes. Teambase Companion is digital companion for both internal and external use to enable organisations to interact with their employees or clients better via automated conversation through digital communication. -
49
AT&T Office@Hand
AT&T
A flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go. Let employees work virtually anywhere from smartphones, tablets, softphones or desktop IP phones and enhance their ability to connect with their customers. Utilize just one number to connect callers with the right person to help ensure your customers can always reach you. Leverage instant local numbers, toll-free access, internet fax, and time of day service. Take advantage of a single solution that provides video meetings and online collaboration. Avoid maintenance, software, setup, and support fees, and CapEx with a cloud-based service. Enjoy an easy-to-use phone, fax, messaging and conferencing system that lets you spend more time serving customers, not managing communications. Get up to 3 company numbers for your business: a local main number, a toll-free number, and a local number for faxes.Starting Price: $25.40 per month -
50
MiCollab
Mitel Networks
Mitel MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are. Mitel MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are. Remove the need to flip between multiple apps to get the job done by providing employees with a single application for voice, video, messaging, presence, audio conferencing, mobility and team collaboration. Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos. Extend the power of teams beyond your walls so they can easily and intuitively do the same with clients and partners. Get a communications experience that’s consistent across all of your devices. Stop a conversation on one device and pick it up on another. It’s that simple.
