Audience
Companies that want to manage data privacy and user consent/cookies
About OneTrust Consent & Preferences
OneTrust's Consent & Preferences solution empowers organizations to build trusted digital experiences by streamlining consent and preference management, ensuring consumer transparency, and maintaining compliance with global privacy regulations. It enables businesses to audit websites and apps for cookies and tracking technologies, implement digital tracking governance, and provide branded, transparent consent experiences through customizable templates. By giving users control over their consent and preferences, OneTrust helps deliver personalized communications and reinforces data privacy at every touchpoint, fostering trust and loyalty between brands and their customers.
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OneTrust Consent & Preferences Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Poor and outdated documentation and some advertised features not available" Edited 2020-07-22
Pros: It works and the basic setup was fairly straightforward. I was able to get a cookie consent solution working (without consent records - see "Cons" below) in about an hour.
Cons: Records of consent is an advertised feature. After signup/paying for enterprise level plan, I expected to see all advertised features available in the admin panel. Apparently, the advertising/sales info and documentation is dated as you are not currently able to view a list of 'consents' or export them. I was informed that exporting records of consent will be available when a newer version is released in five days. I'm a little concerned that, when available, this feature will still not match up with what was advertised to me.
Overall: Support is abysmally slow and only available via email. While CookiePro does work, features are not as advertised and documentation is lacking and outdated in that it does not match the current software.
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