Audience
Companies interested in an AI customer service solution
About OneTone.ai
Hypergrowth companies such as Bonami, Twisto, Expan.do, Sanasport and many others are using OneTone.ai Automated Supervisor to monitor 100% of their customer communications and to identify issues leading to customer & revenue losses.
OneTone.ai Automated Supervisor is an AI-powered tool for Customer Support & QA Leaders, which automates quality supervision of all written customer communications.
By using OneTone.ai you can:
- Save 25%-50% of your CS & QA Leaders and Supervisors time.
- Compare qualities of your agents in a minute based on real-time data from 100% of their conversations.
- Replace manual reviewing and improving (feed-backs) of your customer support agents by automated AI solution.
- Get a quality comparison of all your multi-language agents.
OneTone.ai monitors issues such as:
- Missing CTA (Call-To-Action, e.g. not added link to the product, no solution provided, etc.)
- Negative tone, Vulgar words, Arguing, Spelling mistakes, Company Code mistakes
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Company Information
OneTone.ai
Founded: 2021
United States
onetone.ai/
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