Audience

Customer experience analytics platform for digital-first companies

About OdinText Text Analytics

At the intersection of Customer Experience and Business Intelligence, Customer Intelligence reveals the critical connection between your customer's thoughts and feelings and the metrics driving business. Explore gives you the power to develop the Answers your company needs to make impactful decisions. You have collected the thoughts and feelings of your customers in various feedback, survey and customer support systems. Start putting this data into OdinExplore to understand at scale. Find which topics are most impactful to your customers by exploring the topics in their feedback. Explore auto-terms, create important topics, apply dictionaries, and analyze emotions and sentiment. Create segments based on specific demographics, ratings, or time periods to discover and highlight the distinctions between different groups of people. Run multiple experiments to gain new perspectives on different customer segments, products, and more.

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Pricing

Starting Price:
$999 per month
Pricing Details:
Billed annually

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

OdinAnswers
United States
odinanswers.com/platform/

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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online

OdinText Text Analytics Frequently Asked Questions

Q: What kinds of users and organization types does OdinText Text Analytics work with?
Q: What languages does OdinText Text Analytics support in their product?
Q: What kind of support options does OdinText Text Analytics offer?
Q: What type of training does OdinText Text Analytics provide?
Q: How much does OdinText Text Analytics cost?

OdinText Text Analytics Product Features

Text Mining

Sentiment Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

OdinText Text Analytics Additional Categories

OdinText Text Analytics Verified User Reviews

Write a Review
  • Sakshi S.
    Inside sales representative
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Text analytics & insights software"

    Posted 2024-01-30

    Pros: Powerful NLP algorithms to extract insights from text data. Intuitive visual interface for analyzing trends & patterns.

    Cons: Requires expertise to fully leverage advanced analytics features. Steep learning curves for new users. Lack of No-code customization limits citizen data scientist access.

    Overall: It provides sophisticated text analytics capabilities for data scientists via an intuitive visual interface. Excellent for deriving insights from open ended text data.

    Read More...
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