Audience
Utilities that want to support customer interactions
About NorthStar
Customers are the lifeblood of your utility. Their satisfaction is a priority and measure of your success. Modern technologies provide the opportunity to empower staff and deliver consistent customer service experiences at every touchpoint. NorthStar Customer Information System (CIS) helps utilities manage millions of customer accounts and utility bills every month. From new account set-up to credit history profiling, NorthStar CIS supports all customer interactions through a robust, reliable, and highly configurable application suite.
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NorthStar WMS
The NorthStar WMS is a modular, configurable and flexible warehouse management system. The features below are standard and can be configured to your processes, business rules and customer demands. To enlage the screenshot hovers over it and click. To exit, the X is in the upper right-hand corner. A powerful feature of the WMS for both work orders (Materials or Kitting Request) and sales orders (pick-pack-ship) to auto allocate inventory and essentially assign specific inventory to a work order or group of work orders and also a sales order or group of sales orders. Option to lock down chosen inventory to a specific kit or customer order. Manage orders by business rules, and operational or customer requirements and have control of complete, partial and non-fill. Order Manager can be run in auto or manual mode and allow for either hard or soft allocation.
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UtilAbility
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want.
Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.
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inHANCE
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core Utility Billing system, to Mobile Workforce Management solutions, to a Portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy. We integrate with a host of partner systems and will customize or integrate as needed to ensure that you and your customers get the information and service that you need. When other providers shy away from customizing their software to your utility's specific needs and processes, inHance is here to help!
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Diversified Billing
Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system.
Available for LAN or Cloud, Diversified Billing can even be customized to meet
your unique needs.
Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year
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Pricing
Starting Price:
$250000.00/one-time
Integrations
Company Information
Northstar Utilities
Founded: 1976
Canada
www.northstarutilities.com
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Product Details
Platforms Supported
Cloud
Support
Online
24/7 Live Support
NorthStar Frequently Asked Questions
NorthStar Product Features
Utility Billing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management
ACH Payment Processing
Cable
Electricity
Move In / Move Out
Natural Gas
Service Call Management
Trash
Water
