Audience

Live Chat solution for companies

About Ninchat

Offer help to your customers when and where they need it! Embed the customer care chat to your website, mobile site, applications and Facebook page. Communicate with you colleagues with same tool you handle customer service with. Create group chats for teams and topics, and chat privately one on one. Team chat with alerts makes agent reaction time faster, transfers silent knowledge and increases team efficiency. Ninchat customer care includes powerful admin tools & advanced statistics. You can keep track of customer ratings, activity, waiting times, see chat transcripts, and more. Your theme and styles, language, greeting messages and authentication method of your choice. Ninchat can be modified and localized to meet your needs. Improve customer experience and loyalty. Instead of making your customers wait for an email reply, offer them help right when they need it. Integrate live customer care directly into the sales process to ensure successful sales and reduce lost sales.

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Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Ninchat
Finland
ninchat.com

Videos and Screen Captures

Ninchat Screenshot 1
Ninchat Screenshot 1
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Product Details

Platforms Supported
Cloud
Android
Training
Documentation
Support
Online

Ninchat Frequently Asked Questions

Q: What kinds of users and organization types does Ninchat work with?
Q: What languages does Ninchat support in their product?
Q: What kind of support options does Ninchat offer?
Q: What other applications or services does Ninchat integrate with?
Q: Does Ninchat have a mobile app?
Q: What type of training does Ninchat provide?

Ninchat Product Features

Live Chat

Canned Responses
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Customizable Branding
Geo Targeting
Transfers / Routing