Alternatives to Nickelled
Compare Nickelled alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Nickelled in 2026. Compare features, ratings, user reviews, pricing, and more from Nickelled competitors and alternatives in order to make an informed decision for your business.
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Eurekos
Eurekos
Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners as well as customers' customers & partners. Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation. Eurekos offers a complete set of tools to create and deliver training that cover the entire customer journey: before the sale, during onboarding and ongoing. Eurekos has everything for rapid onboarding, advanced certification, eCommerce, unlimited brand portals, complex organizational structures and integrated content development all under the highest privacy & security standards (ISO7IEC 27001 & 27701). We are constantly reinvesting into our software to bring our clients the latest, most current technical features available on the LMS market. -
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Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
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Product Fruits
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behaviorStarting Price: $79 per month -
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BrainStorm QuickHelp
BrainStorm
Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L&D team focused on onboarding employees to the company tech stack, BrainStorm will make your job easier, and your results better. Activate dark users – BrainStorm is the only learning platform that proactively targets licensed users who haven’t logged in yet. When you convert dark users, your usage impact moves from incremental to exponential. Accelerate adoption – Don’t just teach users how, teach them when and why to use features and applications. BrainStorm is built to automate training that gets people to change the way they work. Expand feature use – Drive deeper and broader feature adoption. Help more users move beyond the basics. -
5
OnScreen
OnScreen
OnScreen is the leading Digital Adoption Platform (DAP) for SAP or Any browser-based enterprise application. Boost process efficiency and user productivity with just in time OnScreen guidance. Optimize SAP on-boarding, Increase Employee Productivity and Reduce Training costs by as much as 50%. Transform business users into super users with in application walkthroughs for SAP ECC, S4HANA or any Enterprise Application. OnScreen is Highly Rated for its Simplicity and Usability. Creating and managing content can be done in minutes by any subject matter expert or trainer. OnScreen Guides Users with live overlays directly in any web application like SAP, Salesforce, SuccessFactors, Ariba, Workday, Dynamics, Oracle and more. OnScreen has a very short ramp up time and requires no server installation or maintenance. OnScreen is for Enterprise organizations that want an Agile Digital Adoption Platform with flexible licensing that scales to ensure a very high ROI. -
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Moxo
Moxo
Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences. Business processes often fragment across departments, clients, vendors, and partners, creating inefficiency and risks. Our platform streamlines these workflows—turning disjointed experiences into smooth, efficient operations that reduce costs and enhance client satisfaction. Moxo accelerates critical processes including client onboarding, document collection, and exception handling. The results: faster completion times, reduced compliance risks, and superior client experiences. Leading institutions across financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas —trust Moxo to orchestrate their mission-critical business relationships. -
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Userlane
Userlane
Userlane is a no-code Digital Adoption Platform that is designed to maximize software adoption by allowing anyone to master any software instantly. This is made possible with our step-by-step interactive guidance technology and on-demand Virtual Assistant that offers contextual and tailored support to software users whenever they need it. Our solution can be used for both employee onboarding and training (enterprise digital adoption) as well as customer onboarding and self-service (for software vendors). Our step-by-step, on-screen interactive guides lead users through digital processes in any browser-based software in real-time, helping them achieve their goals quickly and effortlessly. Userlane onboards employees and customers faster, reduces support tickets and costs (by up to 75%) and increases user satisfaction and productivity. Our DAP is the ideal solution for enterprises with a global, distributed workforce wanting to automate and scale their software training and support. -
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Newired
Newired
Newired empowers companies to guide users to resources and answers on virtually any web application, by making the user learn and perform on the go. We shall not forget that digital is, first and foremost, for people. -Newired makes technology and software more accessible, replacing any disconnected documentation, tutorial, or training with contextual in-place guidance and support. -Newired guides users with in-place help so they can learn by doing until they comprehend it and are comfortable with challenging content, with support that ensures process compliance in complex internal applications. -Newired can be deployed on any web-based application or website without touching the code and can be adapted to meet customers' needs.Starting Price: $ 6,480 per year -
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Chameleon
Chameleon
Chameleon is the deepest digital adoption platform for product success, empowering SaaS teams to build no-code, self-service user onboarding, feature adoption, and feedback collection. • PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. • Using Chameleon you can show new users key functionalities, highlight product changes, improve feature discoverability, and reduce confusion and support requests. • Deploy NPS, CSAT, CES and custom surveys to users, triggered at the right time and to the right audience. • Add self-serve help and user onboarding launchers to guide users without interrupting their workflow. • Chameleon automatically collects the data on tour performance that can be used to optimize tours. • Variations can be shown to different users and all tours can be A/B tested. • Connect to one of the hundreds of integrations Chameleon supportsStarting Price: $279 per month -
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WalkMe
WalkMe
Empower users to keep pace with technology by enabling true digital adoption. WalkMe’s Digital Adoption Platform (DAP) makes it effortless to use any software, website, or app. Combined with proactive, step-by-step guidance, our comprehensive solution analyzes and automates processes so users can complete tasks easily in the moment of need. -
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Pendo
Pendo
Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products. By quickly identifying the specific features and workflows that cause users pleasure and pain, you can use the Pendo platform to guide users through the rough spots and drive them to adopt the features that create raving fans. -
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Gainsight PX
Gainsight
Gainsight PX enables you to deeply understand what users are doing in your product, collect feedback, and create in-app engagements like walkthroughs and guides to drive onboarding and adoption. Visualize how cohorts of users naturally move through your product. Identify key dropoff points or areas of low feature or module usage. Determine which features correlate with high user satisfaction and long-term retention. Analyze adoption and retention by specific user segments or attributes. Onboard and drive users to key features with in-product engagement. Build in-app guides to walk users through product setup and introduce core features. Leverage guides, tooltips, and hotspots to activate usage of new or lesser-known features. Create highly personalized engagement experiences based on user characteristics such as role, geography, historical product behavior, and more. -
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Simpo
Simpo
Communicate with users right within your application. From automated announcements to in-app walkthroughs, Simpo lets you deliver training and knowledge directly to your users. No technical expertise needed. The independence and control you need to get things done quickly. Simpo is an easy-to-use tool that sits on top of your software and enables you to create, edit and deliver information in minutes. Push announcements, knowledge, and surveys to users directly inside the software they already use, at the point of need. No more hoping they open emails or retain hours of training. With Simpo, you can reduce the time and money it takes to manually train current and new users by automating the onboarding process and using step-by-step walkthroughs. Simpo lets you run surveys and measure NPS to understand sentiment and gather actionable feedback from users directly from within the software. -
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Toonimo
Toonimo
Rethink Your Employee Training Program. Train your employees with a step-by-step, personalized, online training program. Lower your training costs and Increase your team and employee productivity. Employee Training is Effective When it’s Simple and Engaging– Build a personalized training plan for each group of employees by guiding and supporting them in real time. Cut Your Valuable Training Time and Reduce Costs– Transform your face-to-face corporate training to online engaging training, while cutting training costs. Measure and Analyze Your Training Program– Get online training program status and feedback at every step. You can access aggregated analytics within every custom training program, with each training walkthrough. -
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Appcues
Appcues
Turn your product into a growth engine. Deliver the frictionless, product-led experiences your users demand. Grow your business faster with Appcues. Better user experiences lead to faster and more profitable growth. That’s why we developed the Product-Led Growth Platform. Appcues makes it easy to deliver exceptional user experiences at scale and unify your organization around the product as its greatest lever for growth. From initial evaluation to advocacy, Appcues helps companies deliver product experiences that create happier customers and scalable business growth. Wow users with personalized onboarding experiences. Make a great first impression. Onboard and activate users by delighting, educating, and guiding them to value quickly. Improve feature engagement and adoption rates by creating timely, contextual prompts and walkthroughs.Starting Price: $249 per month -
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Inline Manual
Inline Manual
Digital Adoption Platform to create interactive walkthroughs, tooltips, surveys and support articles right in your app. Guide users through your product, increase adoption and conversion rates and reduce churn. Grow your business faster and make your software more lovable. Instantly. Automate training of your employees, improve their productivity and get faster to software ROI. Reduce the workload of your internal helpdesk. Guide the users through your application to get them to their desired goals faster. Notify your users about training, downtimes or product updates anywhere in the application. Support your users with tooltips explaining what they are supposed to do with your application. Notify your users about training, downtimes or product updates anywhere in the application. Find out how you’re doing, identify the bottlenecks of your application by asking your users directly.Starting Price: $28 per month -
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Co.tribute
Co.tribute
Onboard instantly, increase conversions and expand wallet share. Deliver the digital experiences your customers have come to expect. Our white-labeled solution includes digital account opening, loan origination, cross selling and business intelligence. Works with your core banking system. Rapidly roll out charitable financial experiences that increase member engagement and unlock referrals. Transform your digital user experience, not your back-office processes and systems. Loan origination and account opening for community banks with the business intelligence, smart marketing automation and slick user experience needed to compete with fintechs. Pre-fill applications for additional products with customer's existing information. -
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tts provides corporate digital user adoption and learning solutions which, by enables rapid adoption of complex processes and supporting technologies from SAP, Oracle, Salesforces, ServiceNow, Microsoft 365 and many others. This help companies move away from stockpiling knowledge and, instead, rely on “learning on demand” and performance support of the entire organisation whilst also shortening the time to derive a return on technology investment.
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Thought Industries
Thought Industries
Deliver quality and engaging learning experiences to your target audience with Thought Industries, the world's leading B2B customer education and extended enterprise learning platform designed for for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more. More than just a learning management solution, Thought Industries enables organizations to create, customize and distribute and monetize white-labeled online learning courses to consumers, professionals, and the extended enterprise. -
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Userpilot
Userpilot
Userpilot is an all-in-one platform for Product & UX teams. It combines Product Analytics, In-app Engagement and In-app Surveys to help you increase product adoption through powerful in-app experiences, actionable product analytics and user feedback. Userpilot allows Product, UX, marketing and Customer Success teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, and collect feedback in-app , all code-free. It also provides powerful Product Analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. With its Custom Dashboards, you can build bespoke analytics dashboards by dragging and droping your favorite reports or using a ready-made template. We also provide event autocapture and session replay. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.Starting Price: $249 per month -
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Userlist
Userlist
Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.Starting Price: $99 per month -
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UserGuiding
UserGuiding
The easiest way to create product walkthroughs. Create interactive product tours in minutes with the most non-technical friendly tool, without coding. Create a smooth experience for your new and existing users. Show how your product works to your new users and guide them to success. Introduce and highlight new features with personalized guides. Engage right segment of your users at the right time and increase conversion. Measure customer satisfaction with NPS surveys to capture important insights. Help your users get instant answers with interactive user manuals.Starting Price: $149 per month -
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Minerva
Minerva Knows
Minerva empowers you to effortlessly create clickable instructions for anything online. Any time you have to communicate a set of steps, without physically standing next to someone, you can use Minerva! The tool is free. For additional paid features (e.g. analytics, collaborative editing), we're excited to offer additional support. Minerva is an interactive “how-to” guide. Our guide shows you where to click, and what to do next so you can spend less time googling and more time doing. Our mission is to make it easy for anyone to do anything online, especially you. We show you where to click, and what to do next. Download our extension today! We are making process knowledge and expertise instantly accessible wherever you need it, right as you need it. Minerva Pro enables you to make private recipes, create teams, and view analytics at the individual, team and recipe level. -
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HintEd
HintEd
HintEd allows to onboard new employees into their digital platforms in just 1 day without even leaving their workplaces for training with the help of interactive on-screen guides. HintEd is the no-code tool: plugins, stand-alone windows applications, and SDKs for creating interactive in-app walkthroughs (hints, popups, tooltips) for enterprise applications: web and desktop. We help companies to reduce training costs by 2 times, boost employee and customer onboarding, and cut support costs by 70%. HintEd is the substitution of User handbooks, face-to-face training, and video guides and the ideal solution for SMBs and Enterprises willing to automate software training and user/customer support. -
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Lou
Lou
Scale self-serve user onboarding with product tours, drive product adoption with announcements, trigger helpful hints, and more all without writing a line of code. Build, preview, and publish beautiful in-product experiences with Lou's code-free Builder that's designed for non-technical users. Lou builder allows you to create experiences right on top of your platform. Use-case-specific templates for out-of-the-box experiences that look built in-house. Choose from one of our templates, create your own custom themes, or design as you go. The Lou builder makes it easy to create beautiful in-product experiences. Add images, videos, & gifs for a more engaging learning experience. Unlike other 'code-free' solutions, at Lou we mean it. Even our advanced features are code-free. The easiest way to create engaging in-product experiences.Starting Price: $79 per month -
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K-Now
Knowmore
K-Now Digital Adoption Platform. Accelerates the uptake and improves the daily performance of users on your business applications. User Performance Empowered. Every day hundreds of thousands of users around the world perform on their mission-critical applications thanks to K-Studio. Knowmore, French pioneer of Digital Adoption. Knowmore Software Suite. Accelerates Getting Started and Improves Daily Performance for Nearly One Million Users, on web and mobile applications for public service and large companies in 20 countries, by merging learning and use. K-Now Multi-lingual digital adoption platform. With K-Now, advise and guide your users directly over your applications K-Now is an innovative medium designed to broadcast information when it is most valuable: when the user needs it! At Knowmore, we like to compare K-Now to a GPS: Like it, K-Now dispalys concise and relevant information in relation to the user's location. -
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Compass
Compass
Compass is a digital adoption and user guidance platform designed to help organizations guide employees and customers through complex software systems using AI-powered assistance, interactive walkthroughs, and structured knowledge resources. It enables businesses to create step-by-step application walkthroughs that simplify complicated processes by guiding users through tasks directly inside digital tools, ensuring consistent execution and reducing errors. These walkthroughs can be customized to support onboarding, training, and operational workflows so users can quickly learn how to navigate enterprise software environments without extensive manual instruction. Compass also allows organizations to build centralized knowledge bases containing articles, documentation, and user manuals that employees and customers can access at any time for self-service support.Starting Price: $120 per month -
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Eyelet
Eyelet
Eyelet is the fastest, easiest way to create powerful product tours, surveys, and in-app announcements. No-code software that increases your product’s stickiness. Create beautiful user onboarding guides that drive activation fast. Shine the spotlight on your new features with in-app product announcements and hotspots. Break complex onboarding processes into actionable guides and increase user satisfaction. Enable employees to understand and operate any software with on-screen guides. Convert free trials to paid users by creating interactive guides to walk new sign-ups through the steps to get started. Break complex onboarding processes into actionable guides and reduce time-to-value. We make it simple to collect and digest feedback and understand user sentiment. Conduct NPS surveys or create custom bots that fit your needs and utilize this data to make smart decisions about your product. Erase customer pain points with contextual product guides.Starting Price: $39 per month -
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CrowdPower
CrowdPower
Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Advanced Segmentation. Create customer lists based on who they are, where they are, and what they do (or didn’t do) to send targeted messages at the right time. Simple Execution. Powerful Results. Add CrowdPower to your website with just a few lines of code and start delivering tailored communications to drive sales. If your organization is using Segment to install third party integrations, you can start using CrowdPower instantly by turning on the integration in Segment’s console.Starting Price: $48 per month -
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JumpSeat
JumpSeat
JumpSeat is a digital adoption platform that provides an efficient, effective, and permanent fix for one of the biggest challenge areas of technology implementation. It supplies users with customized, role-based learning experiences that adapt to their needs to drive learning, understanding, and adoption. In-flight training that provides real-time guidance on any web-based technology platform. -
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Tango
Tango.ai
Tango is a digital adoption and workflow documentation platform that automatically turns processes into step-by-step how-to guides. Using a browser extension, Tango captures workflows in real time and generates polished documentation with screenshots and instructions. Guides can be pinned directly inside software tools so teammates get help exactly when and where they need it. Tango enables users to follow on-screen walkthroughs to complete processes accurately. The platform integrates with knowledge bases, chat tools, and learning systems for easy sharing. Tango also offers analytics to track usage, completion, and points of friction in workflows. This helps organizations standardize processes, reduce errors, and improve software adoption.Starting Price: $22/month -
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Uzera
Uzera
Uzera is a modern onboarding and customer engagement platform designed for SaaS and digital product teams. It enables you to build interactive product demos, guided tours, smart onboarding checklists, and in-app surveys without writing code. With Uzera, you can show new users the right features at the right time, accelerate activation, and reduce early drop-off. The platform includes DemoX for creating clickable, website-embedded product demos that help prospects explore your product instantly. In-app tours and checklists guide users through essential workflows, while surveys and NPS tools gather real-time feedback directly inside the product. Uzera also includes behavioral analytics to track user journeys, feature adoption, engagement patterns, and drop-off points. These insights help product, marketing, and customer success teams optimize onboarding, improve retention, and drive product-led growth. Uzera integrates seamlessly with popular CRMs, analytics tools, and more.Starting Price: $99/month -
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VisualSP
VisualSP
VisualSP is a full-featured digital adoption platform (DAP) that helps enterprises with digital application adoption. Our step-by-step guide, digital walkthroughs, and in-app contextual training allow users to understand the application in depth. Besides this, our no-code approach for creating guides, walkthroughs, in-app messages, and notifications makes it easier for enterprises to craft highly effective adoption solutions. We offer start-of-the-art integration with Microsoft tools, such as Microsoft 365 and Dynamics 365. Apart from this, we cover a wide range of SaaS and other web-based applications for comprehensive digital adoption. VisualSP also helps organizations with precise analytics, which includes usage reports and exact ROI.Starting Price: $4,450/month -
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Userflow
Userflow
The fastest way to fast user onboarding. You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app tours, checklists and surveys, without code. Convert more customers and increase retention. Preview your flows immediately inside your own app with no installation required. Get up and running in minutes. See what a full Userflow onboarding experience can look like from your users' perspective. Userflow works as a layer on top of your app, containing tooltips, modals, buttons and more. New users sign up because they like your value proposition. Your onboarding experience is the time to prove this value to them. Make sure your customers really get your product.Starting Price: $200 per month -
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Airkit
Airkit
Airkit sits on top of your systems of record to deliver digital experiences that drive customer action. Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between. Abstract away front-end development with pre-built components and templates for web, mobile, voice, chat. Or build you own. Best-in-class debugging and error tooling helps you ship quality apps faster and with confidence. Less errors, less maintenance. Create your own brand components and asset libraries guaranteeing apps stay consistent with your brand guidelines. Flow customer data across your core systems and Airkit-powered experiences via APIs and pre-built integrations. Measure and optimize experiences with built-in app analytics and reporting dashboards on user engagement. Eliminate paperwork for compliance, privacy, and security certifications. Comply with TCPA, PCI, SOC2, GDPR, HIPAA. -
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MoEngage
MoEngage
MoEngage is an Insights-led customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard From Fortune 500 enterprises such as Deutsche Telekom, Samsung, and Ally to mobile-first brands such as Flipkart, Ola, and BigBasket - MoEngage has helped amplify customer engagement for all. Product managers and growth marketers can use MoEngage to provide a personalized experience throughout the customer lifecycle stages – from onboarding to retention to growth. What makes MoEngage different, is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization capabilities - -
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TABLE
Table
One Platform, Countless Customer Solutions. TABLE provides all-in-one, on-demand customer service—when, where, and how the customer wants. Everything happens in one seamless interface. From first click to fiftieth purchase, the customer will have easy, instant access to your products and services. And TABLE will remember everything you need to know about them. Smart for your company, unforgettable for your customers. TABLE delivers the best experiences across the entire customer journey. Our sales and marketing campaigns are more aligned than ever! Chart Your Customer Journey With Confidence TABLE integrates with your company to create a seamless customer journey. You’ll have the tools to guide your customers every step of the way. Enable All-in-One Customer Service TABLE is so much more than chat. TABLE can deploy automated actions tailored for the customer, from appointments to payments. Plus, your experts can interact with customers through voice and video calls.Starting Price: $39 per user, per month -
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SightMill
SightMill
SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial. -
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HelpHero
HelpHero
HelpHero is an easy-to-use and effective customer onboarding platform for creating better product and help experiences for app users. HelpHero lets businesses build interactive and engaging product tours in minutes, enabling users to get started and adopt new features quicker than ever. Anyone can create product tours and use HelpHero's platform, as no coding or design experience is required. HelpHero is used by businesses worldwide, from startups to established companies. HelpHero's plans include access to all advanced features and come with unlimited tours, hotspots, checklists & team members. Free 14-day trial available.Starting Price: $55 per month -
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Zeal
Zeal Technology
Zeal is a digital adoption platform for employees. Great things never come from comfort zones. So while organizational change is inevitable, leaving employees in the dark doesn’t have to be. Make sure your people never lose their way with Zeal. Whether employed for change management, training or onboarding new teams, our products improve user experience and productivity. Our customizable guided-learning software delivers on-demand training and guidance in real-time with your own unique content. With Zeal, you can provide your employees with guided coaching and self-service support to maximize their performance even during times of transition. Then give them a voice with the ability to provide honest, real-time feedback that can be used to proactively solve problems. Better equip your employees for change management, new product rollouts and shifting policies with real-time guided-learning.Starting Price: $3.50 per user per month -
41
InTheChat
InTheChat
InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing. -
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Usetiful
Usetiful
Fight churn with great user onboarding! Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable. With Usetiful you can build product tours, checklists, and tooltips, all without coding! Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals. Usetiful works with web applications and native mobile apps. It works online as well as on-premise.Starting Price: €39 per month -
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Encompass CX
Encompass CX
At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to go beyond satisfaction and power a differentiated client experience. Gain clarity into customer data with our cloud-based dashboard and allow visibility to those who need it. Increase revenue, identify cross-sell opportunities, reduce churn and turn at-risk clients into your best customers. Ensure the perception of your product and service exceeds your customers’ expectations. Encompass-CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account. Measuring the client experience is an extremely powerful tool for growth in any organization. -
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Nickel
Nickel
Nickel is an innovative payments and credit platform tailored for small and midsized B2B businesses. With its all-in-one solution, Nickel empowers business owners and finance teams to optimize cash flow and streamline operations across AR, AP, and trade credit. Key products and features include: Payment Processing: Unlimited free ACH transfers and 2.9% card processing. Deposit checks directly in Nickel and handle high-value transactions up to $1M. Accounts Receivables: Fully branded Payment Links and Payments Portals for seamless payment collection. Accept payments via cards, ACH, or checks from over 14,000 banks. Enable one-click payments with securely saved buyer payment methods. Accounts Payables: Streamline vendor onboarding with a branded Vendor Portal. Automate bill approvals and pay vendors via card, ACH, or mailed checks. Trade Credit: Digital Credit Application for faster customer onboarding and vetting. Trade credit program offering buyers 60-day term -
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Lumavate
Lumavate
From pre-built templates to countless integrations, we drastically shorten your speed-to-market. Your customers have unbelievably high expectations, and the old-school method of building digital experiences can’t keep up. That’s why you need a platform that makes it easy to create engaging and highly-personalized digital experiences. Seamlessly integrate your existing tech stack with Lumavate to power engaging and data-driven digital experiences for your customers, employees, and partners. -
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FAQPRIME
FAQPRIME
Everyone knows a hacky onboarding and no self-serve help can make users drop off your product immediately. You can’t afford to do that anymore, not in this economy or otherwise. Faqprime is an AI-powered knowledge management platform designed to enhance customer support and user engagement. It offers features such as personalized user onboarding tours, in-app contextual help, pop-ups for feature adoption, in-app surveys and NPS, a product education academy, and a section for product updates. Faqprime also provides a customizable, SEO-ready knowledge base with free SSL and custom domain support. The platform integrates seamlessly with existing systems, supports multimedia content, and offers advanced search functionality. Faqprime's analytics deliver real-time insights into user interactions, enabling businesses to improve their support content and overall user experience.Starting Price: Free -
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The CXApp
CXApp
The CXApp is a cloud-based, mobile app solution for digital experience programs for the future of work across workplace, desks, events, meetings, and employee engagement. We are the leading provider of mobile-first, digital programs across your organization to improve in-person, off-site, and on-the-go experiences. Our SaaS-based mobile app platform brings your customer, employee, visitor experience initiatives together in one hassle-free system that you don't have to host, manage, support or maintain! This means, low cost, low overhead, easy maintenance with a support team and platform that scales with your business needs. -
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kustomeroo
kustomeroo
The modern CX platform for healthcare, retail, finance, and more. Identifying issues and delivering customer needs on first contact. Live video customer support on any website. One of the best ways to build trust with your customers is to use two-way communication channels like video chat, particularly when they are having issues. Video chat enables the agents to quickly gauge the problems faced by the customer and it is way less time-consuming than the customer trying to explain the problems over the phone or typing it in live chat and then the agent trying to explain the resolution steps over the phone and so on. A high level of personalization that, in the virtual world, is only achievable through video chat, builds better customer relationships and loyalty. This goes a long way in increasing the lifetime value of a customer. Customers also feel more connected to the company and feel that they are being cared for and their problems are being heard.Starting Price: $19 per month -
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Ziplyne
Ziplyne
Solving big digital user adoption, training, and technology ROI problems for enterprises. Ziplyne automates digital business processes for enterprises and their end-users with its in-application technology layer. Ziplyne is a market-leading DAP (Digital Adoption Platform) to simplify your end-to-end user experiences. Your guide on the side to map out, create, deploy, and analyze in-app guides. Understand your users on a whole new level. Ziplyne is your DAP to create and scale digital onboarding and training for your enterprise with our in-application technology. Create rich, interactive, step-by-step experiences on top of your business applications and processes to navigate and guide your users/employees. No coding is necessary. Ziplyne allows you to deliver a virtual, personalized experience to your users/employees as they navigate through the underlying business application. Ziplyne enables you to quickly and effectively identify where users/employees are in need of guidance.Starting Price: $500 per month -
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OPINATOR
Innology Ventures
Bring the human touch to CX! Boost response rates in VoC, NPS, and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand. OPINATOR enables you to act on feedback, reduce customer effort, and drive value in each touchpoint. Featuring Predictive, Prescriptive, and Text Analytics, Case Management system, and role-based dashboards. Generate remarkable interactions and turn customers into promoters. OPINATOR is self-manageable but also provides a Customer Success team to overview and guide your projects when you need it. Customers expect innovative and delightful interactions. Combine technology, creativity, and deep customer understanding to deliver those experiences and boost customer engagement. Companies will double down on their CX efforts during the following decade. Rather than old, inefficient surveys, captivate your customers with engaging and personalized UIs.
