About Nicereply

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

- Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
- Increase your survey response rates by 200%
- See your data in your CRM and set triggers based on it
- Get 3x more feedback without sending more emails
- Customize both the look and content of your surveys
- Set goals, track KPIs, generate reports and more...

Pricing

Starting Price:
$39.00/month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Nicereply
Founded: 2011
Slovakia
nicereply.com

Videos and Screen Captures

Nicereply Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Nicereply Frequently Asked Questions

Q: What kinds of users and organization types does Nicereply work with?
Q: What languages does Nicereply support in their product?
Q: What kind of support options does Nicereply offer?
Q: What other applications or services does Nicereply integrate with?
Q: What type of training does Nicereply provide?
Q: Does Nicereply offer a free trial?
Q: How much does Nicereply cost?

Nicereply Product Features

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting

NPS

Nicereply Additional Categories