Audience

Businesses of all sizes in all industries seeking a solution to improve their services business operations

About NextOS

The NextOS platform unifies five business tools on one single screen: CRM, phone service, live chat, surveys, and analytics. This empowers users to seamlessly manage their communication tools with one log in and one account. NextOS utilizes machine learning and artificial intelligence to give your business a holistic view of each customer, making it the most intuitive platform on the market. Know how customers feel at any moment by tracking every interaction with your business. Share customer information in real-time across your entire business to empower everyone to make better decisions. Use personalized automation to make everyone feel special. Put a system of automated actions and notifications in place to engage customers at the right time with the right message. Exceed customer expectations without doing any extra work.

Pricing

Starting Price:
$35 per month (billed annually)
Pricing Details:
Nextiva Bundle Basic - $35/month
Nextiva Bundle Pro - $45/month
Nextiva Bundle Enterprise - $55/month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Nextiva
Founded: 2008
United States
www.nextiva.com/why-nextiva/nextos-platform.html

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

NextOS Frequently Asked Questions

Q: What kinds of users and organization types does NextOS work with?
Q: What languages does NextOS support in their product?
Q: What kind of support options does NextOS offer?
Q: What type of training does NextOS provide?
Q: How much does NextOS cost?

NextOS Product Features

Artificial Intelligence

Chatbot
Natural Language Processing
Process/Workflow Automation
Virtual Personal Assistant (VPA)
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Predictive Analytics
Rules-Based Automation

Business Intelligence

Dashboard
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business VoIP

Contact Management
IVR / Voice Recognition
Unified Communications
Call Parking
Call Recording
Encryption
Ring Groups
SIP Trunking
Voice Quality Enhancement

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Lead Scoring
Quotes / Proposals
Territory Management

Email Marketing

Customer Surveys
Dynamic Content
Event Triggered Email
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Drip Campaigns
Image Library
Mailing List Management
Subscriber Management
Template Management
WYSIWYG Email Editor

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Customizable Branding
Geo Targeting
Offline Form
Transfers / Routing

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
A/B Testing
Artificial Intelligence
Content / Blogging Platform
Landing Pages / Web Forms
Lead Scoring
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Survey

Custom Survey URLs
Email Marketing
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking