Alternatives to Netiquette CRM System
Compare Netiquette CRM System alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Netiquette CRM System in 2026. Compare features, ratings, user reviews, pricing, and more from Netiquette CRM System competitors and alternatives in order to make an informed decision for your business.
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ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. -
2
TeamSupport
TeamSupport LLC
TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort.Starting Price: $50.00/month/user -
3
TicketSearch
TicketSearch
TicketSearch is a complete event ticketing, box office management, CRM, and fundraising solution providing organizations of any size the tools and support to sell tickets, registrations, workshops, and merchandise, as well as accept donations and manage customer relations. TicketSearch offers two levels of service, the standard edition, with features for every organization, and the enterprise solution, which provides additional services such as marketing, phone sales, and additional support services. From loading events to managing ticket inventory and providing daily revenue reports, TicketSearch can customize a box office solution for your team. Virtual phone sales, ticket distribution, and patron package mailing services are available. A dedicated sales and support representative will be assigned to your account to ensure TicketSearch integrates seamlessly with your team. -
4
EngageBay
EngageBay
EngageBay is a simple, affordable, integrated, all-in-one marketing, sales and service automation platform with free CRM, built to grow small businesses and startups. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.Starting Price: $10.79/user/month (biennially) -
5
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
6
Netiquette POS System
Netiquette
Netiqutte provides a powerful POS System for small businesses and retail stores with the ability to sync sales and inventory data in real-time across multi outlets. Netiquette POS system is compatible with POS hardware such as cash drawers, barcode scanners, touch screens, and receipt printers. Netiquette POS system can be combined with an accounting and inventory system to keep track of your inventory movements, supplier/customer information management, and monitor sales performance and profit margin. As such, the Netiquette POS system integrates with Netiquette Accounting Software and Netiquette Inventory System which could enable users to centralize business transactions on real-time. Integrate with 3rd party software via API integration. Engage with customers efficiently and ensure good customer experiences. Stay informed and always have stock at hand through Netiquette Inventory System. -
7
Netiquette Accounting Management System
Netiquette
Netiquette Accounting Management System is an online accounting software to accelerate your financial close through streamlined auditable revenue management and complete real-time visibility of your business’s financial performance. Netiquette Accounting Software is an IRAS Approved Accounting Software, which is compliant to Singapore's regulatory requirements and is customized for Singapore SMEs for the filling of GST Form 5 and IRAS Audit File (IAF). Netiquette Accounting Software provides real time data reporting on your business health by analysing data on the cash flow, cash to loan gearing data, return on capital and many more. Netiquette Accounting Software seamlessly integrates with Netiquette Inventory System to streamline critical business processes, such as quote-to-cash, enabling everyone to work from a single source of finance, sales and customer data for bookkeeping. -
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Netiquette Inventory Management System
Netiquette
Netiquette Inventory Management System is an online inventory system that offers a comprehensive set of purchases, and sales to inventory management. Netiquette's purchase and sales modules have the capabilities that help fast-track your order-to-cash process and manage stock processes such as consignment and stock transfer between warehouses or retail outlets to ensure that inventory is at the right place, at the right time, at the right cost. Netiquette Inventory Management System provides Ecommerce sites Integration with Shopify, Lazada and PrestaShop through API Integration. In addition, Netiquette Inventory Management System is fully integrated with Netiquette Accounting Software to streamline critical business processes. Gain an in-depth, real-time view into key supplier, inventory and shop floor performance indicators. You'll be able to better manage inventory levels and costs. -
9
Netiquette Payroll System
Netiquette
Netiquette Payroll Management Software supports IRAS’ file format and is cater to Singapore statutory requirements such as CPF 91 and IR8A submission, which is designed for Singapore SMEs to create an efficient and accurate payroll process for business. Furthermore, Netiquette Payroll Software supports all major banks, transactions and payment models, with a flexible and customizable reporting system for all types of businesses and industries. Besides, Netiquette Payroll Software integrates seamlessly with Netiquette Accounting Software to pipeline financial data of your business. Automatically calculates and exports your Singapore payroll taxes (CPF 91, IR8A). Clock in and clock out on the go through Netiquette Mobile App. Manage part-time, full-time, or contract employees. Apply for leave and view leave status on the go. Submit a claim and view claim status on the go. -
10
SocialHub
maloon
Respond to customers faster with personal replies direct from your Smart Inbox. Instantly understand how to engage with a full history of past interactions. Share the workload and collaborate in real-time from one shared inbox. Assign conversations, track activity on every message and streamline approval systems. With our Priority Inbox you will be able to react faster. All important requests will be moved automatically to a separate inbox where you can reply faster to them. With the automated actions of SocialHub Smart Inbox you can automatically assign tickets to the Community Manager that is able to answer the request the best. That will help your team to do a better job. With Smart Rules you can define actions that will be executed, even when your team is not online. This means that posts, that do not apply to your netiquette will not appear on your page. Even at 4 am in the night.Starting Price: $99 per user per month -
11
CRM9
CRM9
CRM9 is an intelligent, cloud-based Customer Relationship Management platform designed to streamline sales, marketing, and customer support in one unified system. It offers complete contact and lead management, tracking every interaction to build 360° customer profiles. The sales pipeline provides visual deal tracking, forecasting, and workflow automation to close more deals efficiently. Marketing automation enables targeted email campaigns, segmentation, and analytics to boost engagement. The integrated service desk manages tickets, escalations, and multi-channel support, improving customer satisfaction. With built-in dashboards and reports, users gain real-time insights into sales performance, customer behavior, and team productivity. CRM9 supports AI-driven automation, predictive analytics, and customizable workflows, all while ensuring top-tier data security and compliance. It’s the all-in-one solution to grow relationships, optimize operations, and drive business success.Starting Price: 300 INR/month -
12
CRM Software™
CRM Software Pty Ltd
CRM Software™ provides a business with a 'customer centric' vision. It captures the entire transaction history of a customer down to atomic level detail. This allows analysis of the Customer's entire business relationship with the company highlighting Customer behavioral patterns. CRM Software™ provides the ideal platform for building enduring Customer relationships and Customer loyalty. It provides the 'one to one' marketing relationship that results in a greater share of the customer's spending and maximizes the lifetime value of the relationship. CRM Software™ is a "bricks and clicks" system. A Customer's profile is captured whether he/she shops in store, on the net or via any other Customer "touch" point. CRM Software integrates with IVR and call centre to provide a complete Customer contact history across all touch points. -
13
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
14
ReadyDesk
ReadyDesk
ReadyDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size. With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service, create tickets automatically by sending you an email and even chat with you live online. Tickets can be created by customers and technicians from the web interface and from incoming emails. Supports file attachments and tracks all actions in the ticket history. Technicians can work on multiple tickets at the same time using the tabs at the bottom of their interface. Create multiple customer portals to support an unlimited number of departments or companies. Each portal can have its own logos and settings. Customers can view existing tickets and open new ones, view invoices, assets, downloads and more and open live chat sessions.Starting Price: $9.00/month/user -
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The Layer
Layer Systems
Discover how The Layer supports leading Telecoms & IT companies on their digital transformation journeys through a unique blend of industry-specific software and professional services. Secure cloud-based platform accessible anywhere, designed to help Telecoms & IT businesses drive revenue & increase retention. Unlock the power of a single pane of glass, with a 360-degree view of all data, and easy access to customer accounts in one powerful system. Keep your customers & leverage existing revenue streams with insightful data about your customer accounts & purchasing history. Offer cross & up sell opportunities and deliver lightning fast lead-to-order times. Turn your data into high value information with real-time KPI reporting and dashboards to make better, more informed business decisions. -
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Deskware
Deskware
A combination of manual and automated processes allows you to resolve customer issues fast and efficiently, all in one place. The cloud-based nature of this ticketing system helps to keep track of conversations, prioritize, categorize and assign tickets so you are always a valuable resource for your customers. Deskware improves your communication between help desk agents and customers, resulting in faster, better problem resolution with no unnecessary friction. Agents and customers can communicate online, through email or through the Deskware mobile app. Among its many features, Deskware allows you to be organized and problem-solve your way. Within the system agents can create custom agent views and custom ticket filters to organize tickets beyond priority status in the queue. Deskware provides a system that is flexible, scalable and simple-to-use, making customer support an easily manageable process.Starting Price: $29 per month -
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Teamwork Desk
Teamwork.com
Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale. Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.Starting Price: $7 per user per month -
18
Infizo Desk
Infizo
Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and prioritize help desk tickets with state-of-the-art features like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and maximize operational efficiency. Efficiently track and manage help desk tickets with our sophisticated ticketing system software, ensuring every issue is resolved timely, enhancing customer satisfaction. Assign tickets to specific user groups or individuals, streamlining ticket assignments and ensuring accountability for each action taken. Automatically convert incoming emails into help desk tickets, allowing for seamless creation and integration with email communication. Set service level agreements (SLAs) for ticket response and resolution times, ensuring prompt and efficient support.Starting Price: $59.78 per month -
19
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
20
CustomerGauge
CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today. -
21
HappyFox Chat
HappyFox
Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums. Convert email, phone, chat and web requests into tickets and keep them organized. Outsource complex and redundant workflows to a powerful smart rules engine. A ticketing system that can crunch your support process data. Create your own custom fields, workflows & personalize the support experience. Give your customers a unified support experience with HappyFox Help Desk and watch your customer loyalty and retention rates consistently improve. It gives you the tools to understand customer needs and provide apt support in a timely manner. Today, each business requires customer service management software that allows seamless communication between agents and customers.Starting Price: $14.99 per month -
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Richdesk
Richdesk
Richdesk is a help desk & asset management software solution. Prioritize and assign tickets to the right agents, quickly organize ticket queues, capture resolutions for knowledge sharing and service improvement. Help staff and customers to help themselves with workflow-driven guidance, on-line knowledge, service catalog and resolution status. Automate simple help desk tasks such as ticket triage, agent assignment, team notification, SLA alerting, ticket templates and canned responses. Upload, track and manage any category of asset using customizable configuration item styles, asset maintenance and service history. Agent, team and customer stats, one-click export from ticket queues and asset lists, inbuilt dashboard and report generator. All the service management features you need, all in one place. Self-service portals that reduce repetitive calls. Fully-integrated asset management. -
23
HelpSpot
UserScape Software
HelpSpot is a superior customer service software solution designed and developed by UserScape Software. Affordable and customizable, HelpSpo offers a rich set of tools to create custom workflows and manage email better as well as easily view, track, filter, and compare trends and data for enhanced customer service experiences. Key features include email and phone support, effortless reporting, unlimited custom fields, full ticket management, workflows with rules and triggers, fully web-based help desk, and more.Starting Price: $599.00/year -
24
Zendesk Talk
Zendesk
Connect with customers on a call center solution built right into the Zendesk ticketing system. A phone conversation is a powerful way to solve a problem—even in the age of email and social media. When customers get help over the phone, agents can resolve complex issues faster and deliver personalized support. Make those conversations happen easily and efficiently with Zendesk Talk. Talk is cloud-based call center software built right into the Zendesk Support ticketing system, allowing customer service teams to provide phone support from the same platform they use to manage all other channels. With full customer history, automatic ticket creation, and call recording, agents can focus on conversations instead of workflow. For quick questions and easy updates, start texting with your customers. Text lets agents receive texts, automate alerts, and send proactive messages. Each conversation becomes a ticket — with built-in workflows, reporting, and full customer history.Starting Price: $19 per agent per month -
25
CrmOne
CrmOne
CrmOne is an integrated marketing, sales, support, and CRM solution designed to help small to midsize enterprises acquire, engage, and convert website visitors into customers. The cloud-based platform lets businesses use marketing tools to build relationships with customers and retain them for a lifetime. Features of CrmOne include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management, and more. It comes with Free CRM Software, which allows firms to manage and track all activities across customers, leads, and deals as they proceed through pipelines. Additionally, it provides marketing capabilities for users to generate leads through automated email templates, customizable forms/popups, social media engagement, and more.Starting Price: $59/month/5 Users -
26
AzureDesk
AzureDesk
Get all the "must-have" features of enterprise-class systems in AzureDesk designed for all businesses at a minimal cost to users. Provide an end to end solutions for customers' issues with AzureDesk’s robust Ticket Management System. AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email accounts will get converted into tickets & will be displayed in ticket Management. Support Center helps in answering your Customers Questions in your absence ensuring Customer Service Support 24/7. Integrate AzureDesk with multiple apps including JIRA, Slack & more. Get insightful Reports on your customer's interactions as well as your Agents/Team performance. Mention your teammates in private notes using Twitter style handle & notify them to collaborate to solve the tickets. Azuredesk is allowing us to manage support tickets in an ISO270001 approved fashion.Starting Price: $12 per month -
27
Salestack
Salestack
Your customers deserve a better experience. Using sales automation system. Marketing & Sales. Create, track and analysis of the marketing & sales. Marketing. Create & manage your marketing campaign with inquiry management. Sales automation. Create & manage your leads with fully automation CRM software. Invoice & Inventory. Generate invoice and track your inventory on single click. Quotation & Invoice Create, print & send on whatsapp with customize reports. Sales Order & Purchase Order. Manage employee wise sales with tracking reports Inventory Management. Track your material stock using smart CRM system. Project Management. Manage your projects with live progress. Task Management. Assign project task employee wise with task tracking reports. Project Milestones. Manage & track your project milestones with different types of reports. Ticket System. Ticket generation system with customer panel, give good service to your customer using automation.Starting Price: $40 per user, per year -
28
eGain Solve
eGain
eGain Solve™ is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. You can sell smarter, serve better, and know more. eGain Solve™ is the industry’s only unified customer engagement and knowledge management software suite. It consists of modular, best-of-breed applications built on a one-of-a-kind customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. Moreover, the web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities. -
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Help Desk Migration
Help Desk Migration
Help Desk Migration is a unique software that allows companies from all over the world to move their data between help desk platforms using a secure and reliable data import tool. While operating Migration Wizard, customers can migrate a big range of entities without special codes and scripts. The tool allows customers to preserve relations between tickets and other entities. The tool makes the migration process automatic, so the users don’t spend hours transferring data manually. Migration Wizard has a user-friendly interface so the process of ticket field mapping runs with no obstacles. Migration Wizard is very careful about security, that’s why the tool has secure facilities for hosting data centers to prevent physical attacks. Moreover, Help Desk Migration offers their clients to run the trial migration. In addition, Help Desk Migration provides the customers with online support. Help Desk Migration supports many help desk systems.Starting Price: $1 -
30
Surveypal
Surveypal
Free up hours per week by automating your data insights. Answer tough questions quickly, make better decisions and improve your service processes. React quickly to changes in your performance KPIs and keep service costs down. Discover root causes behind service contacts and deflect future tickets to deliver exceptional service. Show the ROI of your customer experience and show why your team makes the biggest CX impact. Insights help you know exactly what areas to improve about your service. Understand the real reasons behind your customer satisfaction, team performance, and costs. Ready to enjoy coming to work and feel empowered? Insights enable you to have more effective and more individualized 1:1 coaching and training. AI-generated insights platform for customer service leaders. Eliminate random ticket reviews and focus where it matters. Discover opportunities to improve your people, service processes, and products. -
31
ManageEngine SupportCenter Plus
ManageEngine
ManageEngine SupportCenter Plus helps enterprises offer world-class customer support. A web-based customer support software, SupportCenter Plus offers tools that helps organizations maange customer tickets, store and organize customer account and contact information, and more, to deliver an exceptional customer experience. With multi-channel support, self-service portal, multi-language support, and third-party integration capabilities, SupportCenter Plus is one of the most advanced and feature-rich customer support platforms on the market.Starting Price: $2500.00/one-time/user -
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Teckinfo ActivDesk
Teckinfo Solutions pvt. ltd.
Teckinfo’s ActivDesk Help Desk Software enables businesses to deliver fast and consistent customer support through a unified, AI-enabled platform. It centralizes customer interactions from voice, email, chat, WhatsApp, SMS, and social media into a single interface, ensuring every query is tracked and resolved efficiently. Intelligent ticket management, automated routing, and a unified agent view provide complete visibility into customer history for personalized support. ActivDesk uses AI-powered chatbots and voice bots to automate routine queries and offer 24×7 assistance. Sentiment analysis and NLP help agents understand customer intent while reducing workload. SLA and escalation management ensure timely resolutions through automated alerts. A built-in knowledge base, seamless integrations, advanced analytics, and scalable cloud deployment make ActivDesk a secure, cost-effective, and future-ready help desk solution. -
33
Dito CRM
Dito
CRM for Omnichannel Retail. From physical stores to e-commerce, impact your brand consumers and always sell with data-driven marketing. We are a B2B technology company that was born in the San Pedro Valley, an ecosystem of startups in BH. Since 2008 we have revolutionized the way brands know, relate to and manage their consumers. Through our platform it is possible to better manage the relationship of brands with their customers. We integrate all online and offline sales channels, from physical stores to e-commerce, and thus deliver a unique view of consumers' shopping journey. From this, brands have the intelligence to segment messages by demographic and behavioral data, which can impact their customers through multichannels, such as email, SMS, push mobile, browser push and Facebook custom audience, and the seller himself. -
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Thalamus
Thalamus
Thalamus Real time marketing software for the connected consumer age. WHAT IS THALAMUS? A global SaaS marketing platform to connect your company with consumers, retailers, sales force and distributors. Integrate digital touch points, send omnichannel communications, run promotions, design consumer journeys, and analyze using Tableau. Used by global companies, with no setup cost or minimum time contract, it is the most cost-effective global solution, and with the lowest risk of implementation for any type of organization. WHY CHOOSE THALAMUS? The scope of our solution. We have more communication channels, activities and promotions than any other solution. The reason? We designed a software for companies that sell products or services to consumers. And marketing in these industries is very different from what traditional CRMs do. No tickets, no bullying. When does enterprise software implementation fail? The day after when you ask your marketing team to rise a ticketStarting Price: $1000 per month -
35
Comiseo
ConversionPoint Technologies
Comiseo is a CRM suite that offers: Fully-integrated customer relationship management, order history and membership controls. Flexible payment and gateway options for credit card processing. Sales funnel and checkout optimizes ROI. Increase average tickets, upsell controls and memberships for recurring billing. -
36
Oscar
Savoy Systems
Savoy Systems is a company dedicated to creating high-quality software. We pride ourselves on our customer support and like to think we're a little bit out of the ordinary. Ticketing is at the heart of Oscar, and we provide you with all the tools you need to start selling tickets both online and face-to-face. We’ve been supporting independent cinemas and theatres for over 10 years, and there are 100+ venues in the UK using our software. Born in 2006, Oscar has grown to be a force to be reckoned with in ticketing software. But Oscar does more than just ticketing. He keeps track of your customers and their habits, he runs your café/bar and does the stock control, he sells your tickets online 24/7, he’ll remind your Friends that it’s time to renew their membership, and of course, he can provide you with facts and figures for everything. Ticketing is at the heart of Oscar, and we provide you with all the tools you need to start selling tickets both online and face-to-face.Starting Price: $2000 one-time payment -
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Perch Insights
Perch Insights
Success comes from understanding how consumers are interacting with your company and reacting quickly. Perch offers the best way for Customer Experience (CX) leaders and their colleagues across the enterprise to see the forest through the trees to increase market share and improve the customer journey. Track key trends, human and virtual agent performance, and customer behavior metrics so you can pro-actively make adjustments to reduce your customer acquisition cost (CAC) and increase customer lifetime value (LTV). Quickly and effortlessly answer your questions to understand what’s going on, why it’s happening, and what action to take. Improve the customer journey to increase conversion or retention, and manage operations for increased agent productivity and customer satisfaction. Determine best budget allocation across marketing campaigns and lead sources. Determine how to contact strategy should be adjusted by channel to optimize the contact rate. -
38
CentraHub CRM
CentraHub
#1 Custom CRM Software for Businesses. Boost your Growth by Automating Sales, Marketing and Service. Sales force automation tools to track, monitor and manage pipeline. Close more customers efficiently. Marketing automation platform for converting leads to sales with campaigns, email and more. Customer service platform for ticket management with SLA's across assets and service classes. Automate sales and lease of real estate assets intelligently with site visits, reservations bookings and possession. Reduce cost & equipment downtime while increasing team productivity with enterprise facilities & asset management. Dealership Management System (DMS) for simplified automotive inventory, marketing, sales and service management. Automate asset lifecycle across procurement, inventory tracking, transfers, maintenance and retirement of assets. Manage customers effectively with smart analytics for profiling, loyalty, trend analysis and order fulfillment.Starting Price: $10 per user per month -
39
Office24by7
Office24by7
Every customer counts. Every deal counts. Make the best of your efforts in sales, marketing and customer support. Make happy customers. Make happy teams. Seamless communications leads to seamless messaging. The right tool empowers communication with robust technology and better problem solving. Treat your customers! Make them feel better about your product/services. Automation is not just easy for you. It customizes communication with your customers. Say good bye to manual tracking and engagement. Your sales force will always be on the same page. Make better deals. Make better customers. Talk about gratifying customers! Support is life and blood of a business. Go beyond making loyal customers. Make brand advocates. -
40
SympoQ
SympoQ
Intuitive help desk software built to manage and automate customer service and support activities from a single platform. SympoQ transforms customer support from using separate email inboxes to a robust help desk system that keeps customers informed and in control of their issues. The back-end functionalities enable customers and agents to submit and manage requests through a shared email service. When utilized as a front-end support ticketing system, customers and agents are provided access to a personalized portal with enhanced options, and the necessary data to effectively manage issues and tickets in accordance with their respective roles and permissions.Starting Price: € 0.00 -
41
Inventic CRM
InventicSoft IT Solutions
Inventic CRM Software is a powerful, cloud-based customer relationship management solution developed by InventicSoft IT Solutions, designed to help businesses in the UAE and across the globe streamline sales, marketing, and customer service operations. Built to serve both SMEs and large enterprises, this CRM system centralizes customer data, automates workflows, and enhances team collaboration for improved customer engagement and business growth. With features like lead and opportunity management, sales pipeline tracking, campaign automation, customer support ticketing, and real-time analytics, Inventic CRM empowers businesses to build stronger customer relationships and close deals faster. It supports multi-branch operations and offers multi-currency functionality, making it suitable for businesses with a regional or international presence. The system is fully compliant with UAE-specific business practices, including bilingual (Arabic/English) interfaces.Starting Price: AED 5000 -
42
Indegene
Indegene
KOL management is a time-consuming and resource-intensive task in most healthcare companies. KOL engagement visibility is restricted to a regional level and requires manual intervention to track the activities. In addition, the biggest challenge is monitoring the effectiveness of our interaction with KOLs. As a solution, Indegene's KOL Management service helps organizations develop a better understanding of KOLs, provide detailed visibility on the history of engagements, and tracking of our efforts toward them. KOLs are ranked by specialty and geography. Learn who are the rising stars through Indegene’s propriety AI-profiling algorithms. Monitor events and engagements of KOLs. Learn talking points and interests from advanced analytics. Dashboards on the effort expended, responses garnered, and resource utilization are measured to ensure effectiveness. -
43
ThinkOwl
ThinkOwl
ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.Starting Price: $0 -
44
Barantum CRM
Barantum
Barantum CRM is a leading All in One CRM Solutions in Indonesia. Our services can accelerate your sales performance with meet/fulfill all of your customer relationship management needs, ranging from Sales CRM, Canvassing CRM, Omnichannel Chat, Ticketing & Help Desk, to Call Center Solutions. Barantum is also a trusted WhatsApp API Solution in Indonesia with over hundreds of businesses already joined. Barantum CRM can help you integrate all your business processes end-to-end using only one system. From monitoring KPI teams, calls, customer service, customer support, sales, post-sales and marketing automation. With ISO-certified technology, the solutions we use range from SMEs, banks, state-owned enterprises to multinational companies. With a total of 500+ businesses from various industries and 18,000 users are currently using Barantum, we believe that a good CRM system is one that can meet all needs from end to end.Starting Price: IDR 299K -
45
Invarosoft
Invarosoft
Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.Starting Price: $189 per month -
46
Rootnet CRM
Rootstack
Rootnet CRM is a business software designed to boost growth and productivity inside an organization. It was designed for companies to become their best version, improve relationships within their work team, customers, and also efficiently manage their resources. Rootnet Intranet allows your collaborators to get to know each other and easily communicate through an interface using Rootnet Intranet. This solution will reinforce the community inside your business while streamlining communication and enhancing productivity. The Service Desk solution will allow you to get instant support regarding IT incidents and handle any type of service request. Users can easily fill up tickets so their issues will be reviewed by IT experts.Starting Price: $30 per user per month -
47
Freshsuccess
Freshworks
Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.Starting Price: $79 per user per month -
48
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
49
Milvus
Milvus
We are an intelligent HelpDesk, we will optimize management processes, increase the productivity of your team and increase the efficiency of your support. Offer more possibilities to your customers, opening tickets from different devices. Have more flexibility to configure your customers' SLA in a unique, simple and direct way. Use the mobile app of the inventory management system and ensure the good management of IT assets, through the monitoring and total control of the entire equipment park of your customers wherever and whenever you want. Increase the productivity of your technical support team with intelligent and automated inventory control , see some of the resources. Optimize your management and relationship with your customers! Get alerts of key machine features on your dashboard. Workflow, automation and ticket triggers. Password Vault, satisfaction survey, ticket scheduling, follow customer, service catalog, follow ticket, ticket conference, advanced dashboard.Starting Price: $25 per month -
50
TomTicket
TomTicket
TomTicket is an online platform that allows your company to organize the so - called support (help desk) and online service with your customers in one place. TomTicket is a Help Desk and Online Service system to help improve your customer service flow. With it, your customers and staff will be able to open support calls, send attachments for answers, chat in an online chat, have their own knowledge base for your company and much more.Starting Price: $2.68 per user, per month
