Audience

eCommerce businesses, Shopify stores that seek for customer support solution and increase sales from chats

About NestDesk

NestDesk is an omnichannel customer service software built for Shopify stores. It powers your business to deliver excellent support and unlock more sales from every customer conversation. Using NestDesk, you can easily manage messages across all channels, view customer profiles and order history in one place. No need to switch between multiple tabs, you can create, edit Shopify orders and send the checkout link to customers within NestDesk. Support more customers in less time and increase customer satisfaction with useful features like macro (template response), tags, auto-assign, private notes, etc. Provide key metrics and actionable insights for making your business decision.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

NestScale
Founded: 2022
Singapore
nestscale.com

Videos and Screen Captures

NestDesk Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

NestDesk Frequently Asked Questions

Q: What kinds of users and organization types does NestDesk work with?
Q: What languages does NestDesk support in their product?
Q: What kind of support options does NestDesk offer?
Q: What other applications or services does NestDesk integrate with?
Q: Does NestDesk have a mobile app?
Q: What type of training does NestDesk provide?
Q: Does NestDesk offer a free trial?

NestDesk Product Features

Customer Communications Management

Print Management
Batch Communications
Template Management
On-Demand Communications
Video Content
Multi-Channel Communications
Personalization
Interactive Content
Email Distribution
Chat / Messaging
Content Management

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding