Audience

Call centers interested in AI technology speech analytics solutions

About NeoSound

NeoSound Intelligence is an AI tech company that turns emotions into actionable insights in order to create a world with better conversations between organizations and consumers. ​We intend to make all conversations better between consumers and organizations. By providing AI-powered speech analytics tools, we help call center companies to optimize their customer communication. Turn calls into revenue. Optimise customer communication by listening to customer calls automatically. NeoSound tools turn phone conversations into meaningful actionable insights to make customer communication better. NeoSound tools do not only speech-to-text translation. Smart algorithms do acoustics and intonation analysis. The machine listens to how people speak not only what they say. That is why our trained machines can easily address your company-specific needs. NeoSound offers a unique combination of speech-to-text semantic analytics and acoustic analysis of intonation.

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Integrations

API:
Yes, NeoSound offers API access
See Integrations

Ratings/Reviews

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Company Information

NeoSound Intelligence
Founded: 2018
Netherlands
www.neosound.eu/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

NeoSound Frequently Asked Questions

Q: What kinds of users and organization types does NeoSound work with?
Q: What languages does NeoSound support in their product?
Q: What kind of support options does NeoSound offer?
Q: What other applications or services does NeoSound integrate with?
Q: Does NeoSound have an API?
Q: What type of training does NeoSound provide?

NeoSound Product Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Automatic Transcription
Customizable Macros
Multi-Languages
Speech-to-Text Analysis
Audio Capture
Automatic Form Fill
Call Analysis
Concatenated Speech
Continuous Speech
Specialty Vocabularies
Variable Frequency
Voice Recognition