Audience
NEMT Companies, Transportation Providers, Dispatch Cab Companies, Independent Drivers
About NEMT Platform
NEMT Platform is an AI-powered Automated Traffic Management System built exclusively for Non-Emergency Medical Transportation providers, brokers, and healthcare organisations. It centralises scheduling, dispatch, routing, billing, compliance, communication, and member care into one connected system, replacing manual workflows and disconnected tools.
The platform includes dedicated Provider, Broker, and Corporate Panels, the NEMT Max Driver App for real-time trip execution, live member tracking links, and OLIVIA, an AI Receptionist that handles calls, trip booking, ride status, cancellations, and updates automatically. AI-assisted dispatch and routing improve on-time performance, reduce delays, and increase driver productivity while keeping full dispatcher control.
NEMT Platform integrates directly with leading brokers such as Modivcare, MTM, Call the Car, and others, supporting automated trip imports, live syncing, and streamlined billing through EDI and CMS-1500 workflows
Pricing
Choose a plan that suits your needs—no long-term contracts, no hidden fees.
Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.
Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.
Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.
FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Company Information
Videos and Screen Captures
Product Details
NEMT Platform Frequently Asked Questions
NEMT Platform Product Features
NEMT
NEMT Platform Additional Categories
NEMT Platform Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"High Performance NEMT Management" Posted 2024-05-10
Pros: High uptime, robust functionality, and responsive customer support make it a reliable choice for managing NEMT operations.
Cons: Limited integration options compared to other platforms.
Overall: Provides everything needed to efficiently manage and expand NEMT services. Features are easy to use and the design is user-friendly. The prices are also every reasonable.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Streamlined Dispatch Excellence" Posted 2024-04-30
Pros: Quick dispatch times and exceptional interface ease simplify coordination. Comprehensive Reporting Features.
Cons: Regular updates require downtime, ensuring the system stays cutting-edge.
Overall: This software consistently delivers reliability and efficiency, improving our dispatch operations significantly.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A Convenient & Reliable software" Edited 2021-10-11
Pros: A comprehensive, brief and user friendly dispatch software for fast and effective transport business for a conventional cab or NEMT services end users. Flexible to be used (with same one time sign up) on desktop, tablets and smart phones and all make and models. Maintains a constant update for confident and reliable reports and returns. Equipped with gadgets required by the business owners to meet their extensive needs as a complete value added product all in one.
Cons: An introduction is required in surge scenarios for drivers payment system.
Overall: This software is well maintained and backed up with ready tutorials that explains its usage from introduction to its further extensions. All that what I expected to have a better control over my business in Northern Virginia is available in this application.
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