Audience
Small to mid-size information technology (IT) service providers and managed service providers (MSPs) wanting to deliver top quality service to their customers.
About N-able Take Control
Make the most of your remote support solution with N-able Take Control. Developed by N-able, this 100% cloud-based remote control software offers live two-way chat, five-second connection time, responsive remote sessions, and reliable remote support tools including command line and windows event viewer. N-able Take Control provides offer peer-to-peer technology that enables instant and on-demand remote support and access to Windows, Macs, iOS, and Android-based mobile devices.
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Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed.
Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
N-able
Founded: 2014
United States
www.n-able.com/products/take-control
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Product Details
Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support
N-able Take Control Frequently Asked Questions
N-able Take Control Product Features
Customer Service
Knowledge Base
Performance Metrics
Queue Management
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Live Chat
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Alerts / Escalation
Automated Routing
Community Forums
Known Issue Management
Multiple Brands / Products
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
User Management
Remote Print
Remote Wake
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback