Audience

Small to mid-size information technology (IT) service providers and managed service providers (MSPs) wanting to deliver top quality service to their customers.

About N-able Take Control

Make the most of your remote support solution with N-able Take Control. Developed by N-able, this 100% cloud-based remote control software offers live two-way chat, five-second connection time, responsive remote sessions, and reliable remote support tools including command line and windows event viewer. N-able Take Control provides offer peer-to-peer technology that enables instant and on-demand remote support and access to Windows, Macs, iOS, and Android-based mobile devices.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/take-control

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support

N-able Take Control Frequently Asked Questions

Q: What kinds of users and organization types does N-able Take Control work with?
Q: What languages does N-able Take Control support in their product?
Q: What kind of support options does N-able Take Control offer?
Q: What other applications or services does N-able Take Control integrate with?
Q: What type of training does N-able Take Control provide?
Q: Does N-able Take Control offer a free trial?

N-able Take Control Product Features

Customer Service

Knowledge Base
Performance Metrics
Queue Management
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Live Chat
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Alerts / Escalation
Automated Routing
Community Forums
Known Issue Management
Multiple Brands / Products

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
User Management
Remote Print
Remote Wake

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback