Audience

Businesses of all sizes

About Monster VoIP

Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.

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Pricing

Starting Price:
$27 /month
Pricing Details:
Volume Tiered Pricing
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Monster VoIP
Founded: 2012
United States
www.monstervoip.com

Videos and Screen Captures

Play Video Monster VoIP Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online

Monster VoIP Frequently Asked Questions

Q: What kinds of users and organization types does Monster VoIP work with?
Q: What languages does Monster VoIP support in their product?
Q: What kind of support options does Monster VoIP offer?
Q: What other applications or services does Monster VoIP integrate with?
Q: Does Monster VoIP have a mobile app?
Q: What type of training does Monster VoIP provide?
Q: Does Monster VoIP offer a free trial?
Q: How much does Monster VoIP cost?
Q: What pricing for support is available for Monster VoIP?
Q: What pricing for training is available for Monster VoIP?

Monster VoIP Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Scripting
Campaign Management
Database
Escalation Management
Predictive Dialer
Progressive Dialer

Call Recording

Distributed Call Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Archiving
Call Sharing
Event Triggered Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Phone Key Input
Voice Customization
Voice Mail
Multiple Scripts
Survey Management
Text to Speech

SIP Trunk

Toll-Free Numbers
Multiple DID Options
Call Data Records
e911
Caller ID
PSTN Forwarding
Automatic Fail-over Routing
Disaster Recovery
International Numbers

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration
Auto-Dialer
Predictive Dialer

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Calendar Management

Monster VoIP Verified User Reviews

Write a Review
  • Christopher D.
    Founder
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Friendly Customer Service"

    Posted 2020-09-12

    Pros: Working with their team is amazing. They got us up and running same day. What I found to be different is the personal touch.

    Cons: I wish the desktop app had more features, but they said they'll be rolling out more in future product updates.

    Overall: Overall, definitely the most personal experience I've had working with a VoIP company. I'm actively trying to figure out how to join their partner program.

    Read More...
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