Mitel Teamwork Integrations

Commercial and manufacturing processes are complex tasks with a number of people involved, dates and dependencies. To successfully complete such processes, it is important to have a reliable overview of the involved departments, the current status and the following steps. With a project management solution arxes data management (adm) we will be offering a software system suitable to your needs. Comprehensive documentation of complex process chains and support in the scheduled and technically qualified execution is being provided for you. The software consists of several core modules and can be adapted to your individual requirements by modular extension. This module maps the commissioning and automatic calculation of purchasing and manufacturing chains. It offers worldwide access to the current purchasing and manufacturing status of all items and automatically informs you about upcoming tasks and threatening delays.

MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance. The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management. Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time. Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly.

ViiBE is Viirtue's all-in-one reseller platform designed to expedite your company's sales process and improve your customer experience. Become a white label partner today, and start selling your clients a new service to expand your offering. Automate your workflows and simplify all aspects of being a VoIP reseller. We are committed to reducing your operating costs while providing an innovative, industry-leading product. Get charged only for seats that are used instead of multiple times for users with multiple devices. Viirtue now offers included data migrations from select platforms. Viirtue’s cloud-based PBX and VoIP phone solutions have already changed the way thousands of end-users communicate, both for themselves and their customers. As a White Label Partner, you can offer these solutions to other organizations in your network, while we continue to build industry-leading tools for your clients.

Communicate flexibly with your customers via any channel such as telephone, chat, email, or social media. And avoid media breaks when "channel hopping". Reduce the complexity for your customers with a suitable user experience and create fast, high acceptance in the service team. Use the solution anytime and anywhere, scale the scope flexibly according to your needs. Choose the right package for you from 3 packages and benefit from fast implementation and package changes with little training required. Build on good call quality and benefit from a reliable public cloud with a data center and cloud provider completely from Germany. Expect regular innovations and new features and be guaranteed to be up to date. Perfect for small and growing teams. Perfect for improving and or optimizing teams of 10+. Perfect for demanding medium and large teams with advanced technical requirements.

Delight your customers with human-like AI-powered contact center experiences, lower costs, and free up your human agents' time. Contact Center AI enables you to do just that. Free human agents to focus on more difficult and specialized calls, providing them with real-time information, workflows, and turn-by-turn guidance. Deliver lifelike customer experiences that support accurate multi-turn conversations, built with deep learning technologies powered by Google Assistant. Turn your conversations into insights through analytics and reporting that uncover key call drivers, customer sentiment, and more. Enable rich and conversational experiences with AI-powered capabilities. Contact Center AI offers natural interactions that redefine the possibilities of AI-powered conversation. Empower your teams with actionable insights. Enable natural interactions with virtual agents. Create agents that are superheroes for your customers.

Cendyn Guestrev® revolutionizes revenue management and profit optimization for hotels and casinos. Total profit optimization Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of hotel ancillary revenue, custom to your hotel. Dynamic pricing solutions Guestrev offers open pricing recommendations by room category and market segment. Price each room category independently of overall demand based on factors such as perceived value, guests’ willingness to pay, and dynamic demand and availability indicators. Unlock true guest value Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost – down to market segment and booking channel – and total profitability while on-property.

Driven by Power BI, Revintel provides total revenue analysis that transforms your disparate datasets into actionable business intelligence. Spend more time on analysis and strategy rather than acquiring data. With 55 standard out-of-the-box reports and Revintel’s BI solution, Compose, seamlessly create your own custom brand-matched interactive visualizations in a variety of formats. The easy-to-use interface promotes cross-team collaboration. Marketing can view real-time campaign performance; sales can monitor negotiated accounts by tracking performance at the rate code level; and, of course, revenue managers can view the full picture of ancillary and room revenue at the agency, corporate and portfolio level. The easy drag & drop functionality for reports makes it simple for anyone on your team to build and analyze custom dashboards and reports in just minutes – no complex spreadsheets or programming required.

Build long-term relationships with your best guests by rewarding them with uniquely personalized experiences that keep them coming back. Cendyn Loyalty, powered by our award-winning content management system (CMS), enables you to seamlessly manage your own content, images and offers. Multiple program types are supported including stay, nights, recognition, birthday and surprise and delight for any type of hotel or brand. Allow members to use their social media credentials to sign in, view loyalty status, redeem rewards, receive offers and more in a personalized, members-only portal. Determine the redemption process that fits your business requirements and your guests. With our reward management capabilities, recognize your loyal customers with points, vouchers, touchless gift cards, and more. Deliver customized, dynamic multilanguage communications and recognize members with personalized offers, member rates, reward notifications and more.

PBX, or private branch exchange, is the private telephone network used by companies and organizations to keep internal and external phone communication working. It includes features like transfers, voicemail, interactive voice menus and more. With Cloud PBX services, you continue to get all the features you need and want but so much more. Increased mobility, better security, scalability that works for you now and in the future. We learn about your business needs and then create solutions to meet them. We pride ourselves on being the most transparent, service-driven connectivity provider in the industry. New technologies facilitate voice communications over the Internet, all at reduced costs and with enhanced reliability and scalability. We’ll assist you in moving forward with the newest technology or from legacy or outdated systems. Bridging business connectivity and customer service, Coeo ensures seamless, high-quality connectivity with industry-leading security levels.

It’s easy to get lost among the buzzwords and trends in the world of AI. That’s why you need a map to guide you. Your enterprise needs to know how automation will best benefit your bottom line, your employees’ productivity, and, of course, the customer experience. With Verint AI Blueprint™, you can determine which conversational AI use cases will provide immediate ROI and generate long-term enterprise business value. Along with Verint’s team of experts, AI Blueprint generates a roadmap for ongoing success and continuous improvement of your automation while also highlighting business opportunities based on your customers’ data. If you don’t know where to start with enterprise-grade chatbots or conversational AI, AI Blueprint gives you the roadmap you need to launch and succeed in the long term. It’s easy to buy into the AI hype, but without proper planning, you risk launching conversational AI initiatives that fail to address your customer’s needs.

Strengthen relationships, deepen loyalty, and drive measurable impact across the business. Automate recording and reporting and streamline evaluations—so you can spend more time coaching and leading. Create shorter feedback loops to engage and motivate agents. Use intelligent analytics to focus your attention where it matters most. Let the voice of the customer lead the way to consistent, outstanding customer experiences. Tune out the noise and target the insights you need to meet your contact center goals and drive business value. Quality managers must monitor and coach employees, whether on-site or remote. This includes performing regular evaluations and training to ensure positive customer interactions while monitoring trends and ensuring compliance. For company leadership, a successful quality program is a key to keeping employees engaged and customers happy. Calabrio Quality Management allows you to understand the complete agent and customer experience.

Built specifically for the hospitality industry, Cendyn’s CMS deftly manages content and scales with your growth. Drive website engagement and urgency with robust personalization features and easy to use administrative functionality such as room configuration, rate adjustments, booking widgets and more, to convert lookers into bookers. Our state-of-the-art cloud hosting platform allows us to provide secure, lightning-fast download speeds using CDN technology and a 99.9% uptime guarantee with half second response time to any customer worldwide. Use rich guest profile data to define and segment target audiences based on past stay history, preferences, loyalty status, guest lifetime value score and more. Rules-based automation combined with sophisticated personalization and upsell opportunities allow hoteliers to learn more about their guests, enhance loyalty and drive revenue across their business.