Alternatives to Microsoft Bot Framework
Compare Microsoft Bot Framework alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Microsoft Bot Framework in 2025. Compare features, ratings, user reviews, pricing, and more from Microsoft Bot Framework competitors and alternatives in order to make an informed decision for your business.
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1
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. -
2
StackAI
StackAI
StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering. With StackAI you can: • Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls. • Deploy AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow. • Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls. • Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing. • Start fast with templates for Contract Analyzer, Support Desk, RFP Response, Investment Memo Generator, and more. -
3
SysAid
SysAid Technologies
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI—and by you. -
4
WotNot
WotNot
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.Starting Price: $99/Month -
5
Ada
Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
6
Kore.ai
Kore.ai
Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio. -
7
Amazon Lex
Amazon
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure. -
8
Azure AI Bot Service
Microsoft
A managed service purpose-built for bot development. Develop intelligent, enterprise-grade bots that help you enrich the customer experience while maintaining control of your data. Build any type of bot—from a Q&A bot to your own branded virtual assistant—to quickly connect your users to the answers they need. Create a bot that can naturally interact with users by easily integrating Cognitive Services. Use open-source SDK and tools to build, test, and publish your bot to Azure. Deploy your bot to popular channels, wherever your customers interact. Create your own branded virtual assistant using solution accelerators. Integrate Bot Service across multiple communication channels to reach more customers, more often. Apply bots to channels including your website or apps, Microsoft Teams, Skype, Slack, Cortana, and Facebook Messenger. -
9
Meya
Meya.ai
Accelerate your roadmap. Get to market faster and stay at the forefront of the cognitive revolution. Unlock each developer’s potential with cutting edge technology. A good tech stack starts with a solid foundation. With Meya, your cognitive apps run in a modern computing environment, that is performant, secure, compliant and easily managed. Our team is continually updating our framework to take advantage of the latest in artificial intelligence research. Focus on building a great user experience while we ensure your cognitive app’s hosting, integrations, and more! Build, host, and train your cognitive application in one place. Easily scale your bot and take advantage of the most popular messaging and customer support platforms. Handle any complex use case by connecting to your business back end. Stay focused on the user experience and let us take care of the rest. -
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Lunary
Lunary
Lunary is an AI developer platform designed to help AI teams manage, improve, and protect Large Language Model (LLM) chatbots. It offers features such as conversation and feedback tracking, analytics on costs and performance, debugging tools, and a prompt directory for versioning and team collaboration. Lunary supports integration with various LLMs and frameworks, including OpenAI and LangChain, and provides SDKs for Python and JavaScript. Guardrails to deflect malicious prompts and sensitive data leaks. Deploy in your VPC with Kubernetes or Docker. Allow your team to judge responses from your LLMs. Understand what languages your users are speaking. Experiment with prompts and LLM models. Search and filter anything in milliseconds. Receive notifications when agents are not performing as expected. Lunary's core platform is 100% open-source. Self-host or in the cloud, get started in minutes.Starting Price: $20 per month -
11
QnA Maker
Microsoft
From data to bot in minutes. Build, train and publish a sophisticated bot using FAQ pages, support websites, product manuals, SharePoint documents or editorial content through an easy-to-use UI or via REST APIs. No code knowledge or coding experience required. Create and publish a bot in teams, or elsewhere without writing a single line of code. You can also add personality to your bot using pre-built chit-chat datasets. Extract question-answer pairs from semi-structured content, including FAQ pages, support websites, excel files, SharePoint documents, product manuals and policies. Design complex multi-turn conversations easily through QnA Maker portal or using REST APIs. Improve your ranking model through suggestions based on your bot's usage and user feedback. QnA Maker service is a hosted model, so you can choose product tiers according to your size and throughput needs and feel secure with all components within your Azure compliance boundary. -
12
NexuBot
NexuBot
Effortlessly connect AI assistants to multiple platforms and embed them on websites. Enhance customer support and engagement with NexuBot, a powerful, no-code solution. If you want to have unlimited chatbot creations with a time fee then NexuBot is the perfect solution. Add an AI chatbot to your website by using OpenAI assistant. Then you need a developer to build your AI chatbot. or you need any third-party services that cost you monthly or yearly. NexuBot helps you to build your AI chatbot with no code and one-time payment. NexuBot also gives the ability to connect multiple channels. Forget coding or monthly fees for AI chatbots with NexuBot. Let your customers get the best experience with a powerful AI chatbot. With just a few clicks, transform your website, social media, and customer support systems into intelligent, responsive interfaces.Starting Price: $29 per month -
13
versaChat-AI
vInnovate Technologies
versaChat-AI is an enterprise-level Digital Assistant solution which enables you to serve your clients 24/7 without a human presence. It responds intelligently to user inquiries by leveraging advanced technologies including NLP, ML, and advanced analytics. It’s an AI powered ‘bot which breaks down user-- provided text or voice input/instructions/questions to identify words, sentences, and parts of speech, and formulate smart responses as well as followIt uses an OpenSource RASA framework with microup actions. service architecture. This makes it scalable and allows the bot’s services to be created gradually over time for the whole organization. Crucially it is a ‘bidirectional capable’ solution, which means it has the ability to be connected simultaneously to the outside world through proprietary Chatbot engines such as ChatGPT, and the organization’s internal data systems to blend the information and solutions offered into a personalized response.Starting Price: $50 -
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Botmaker
Botmaker
Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.Starting Price: $149 per month -
15
Indigo.ai
Indigo.ai
Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences. Indigo.ai powers conversational AI at many leading organizations. One place to manage all your conversational AI data and chats, automize conversations, build AI, scale your project, unlock the treasure in your conversations, and everything in between. An advanced set of tools for text annotation, dataset augmentation, and natural language processing quality. Improving your AI model performance and customer experience begins with understanding and interacting with text. Build highly-accurate ML models while maximizing operational efficiency and reducing costs. Gather information and insights from your business chats. Automatically extract structured text information from unstructured data. Interact with your customers and learn about their needs to improve your product, service, and customer support. -
16
Zammo.ai
Zammo.ai
Zammo.ai, powered by Microsoft Azure, is the all-in-one conversational AI solution. Zammo eliminates complexity and enables organizations to rapidly launch powerful generative AI bots across voice, chat, and social channels—with just one click. Seamlessly integrating over 30 Azure services, including Azure OpenAI, Zammo enables organizations to deliver ChatGPT-like experiences using only their data—boosting engagement and user satisfaction. Built-in tools, live agent handoff, and effortless integration with existing systems streamlines setup and minimizes the need for custom development. Hosted securely on the customer’s Azure environment, Zammo ensures data remains private and compliant. Designed with accessibility at its core, Zammo helps organizations create inclusive, multilingual experiences that meet users where they are. Whether serving customers, students, or employees, Zammo makes it easy to get fast, reliable answers—anytime, anywhere.Starting Price: $5,000 per year -
17
Rapidbott
Rapidbott
Build your first AI chatbots with ready-to-use templates. Customize them to fit your business needs, and bring your chatbots to life within minutes. A platform used to build and launch conversational chatbots without coding. Users can engage their customers 24/7 over 12+ social channels. It features a drag-and-drop flow builder to build advanced conversation flows without coding. With WhatsApp chatbot, they are automating queries and FAQs from customers. 35% of conversion. 70% of FAQ questions handled. 55% of customer support is automated. The use of chatbots and other conversational AI applications has become increasingly prevalent in recent years, with applications ranging from customer service to language translation to virtual assistants. These applications rely on the ability of AI models to understand and generate natural language, and GPT 3.0 is one of the leading models in this field.Starting Price: $49 per month -
18
DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.Starting Price: $9.99 per month -
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Sutherland Conversational AI
Sutherland
Consumers are also becoming more accepting of new technologies and driving better customer experience now requires a unique approach to customer support. We custom-build our services with a team of dedicated developers. And with over 30 years of experience in customer success management, we can take on the challenge of maintaining your customer experience. Sutherland Conversational AI Solutions are enterprise-grade conversational AI applications that help clients deflect contacts, automate customer self-service interactions and increase support hours for contact centers. It combines user-centered design with AI and over 30 years of customer experience leadership to provide a customized self-service and automation capability that easily integrates with CRM and enterprise systems. Creating a happy customer, while reducing cost, is the prime objective of mortgage servicing automation. -
20
PhantomBot
PhantomBot
PhantomBot is an open source, community-driven chatbot designed for livestreamers seeking a highly customizable and feature-rich solution. Compatible with platforms like Twitch and YouTube, PhantomBot offers tools for moderation, viewer engagement, and stream automation, including custom commands, loyalty point systems, giveaways, and chat games. Its robust API and scripting capabilities allow advanced users to tailor the bot to their specific needs, creating unique functionalities that enhance the streaming experience. With its self-hosted design, PhantomBot ensures full control and privacy, making it a reliable choice for streamers who value flexibility and innovation. Supported by an active community, PhantomBot continues to evolve, providing streamers with a powerful toolset to build and manage thriving communities.Starting Price: Free -
21
Suppa
Suppa
Create smart chatbots that answer questions and act on your systems. Build and deploy across web and mobile with minimal technical skills required. Build smart chatbots without coding, use data from many sources, add AI to your mobile app quickly, and connect to your systems. Our tools make it simple to create powerful AI solutions for your business. Control your AI assistant with knowledge from various sources. Craft powerful AI chatbots without writing a single line of code. Connect your systems or integrate with third-party services using your own API endpoints. Our no-code AI builder makes it easy to design and deploy chatbots that can handle a wide range of tasks. Suppa is an AI-powered chatbot platform that allows you to create and deploy chatbots without writing a single line of code. With Suppa, you can automate customer support, sales, and marketing processes, and streamline internal operations.Starting Price: $27 per month -
22
ShoutOUT.AI
ShoutOUT.AI
Intelligent assistant that can go beyond predefined conversational flows. Cutting edge Artificial Intelligence technologies decide the next response from the bot. Connecting to the next new channel is easy, even with voice channels. Understand your customer's intent and extract information using NLU. Don’t send your valuable data to third party services. Remain independent, deploy on-prem. Bring chatbot conversations into the real world by integrating ShoutOUT AI with yours and 3rd party APIs. Embrace this new normal of customer service. Transform the boring FAQ questions into an engaging chatbot that understand and answer sophisticated inquiries from your clients. You don’t need to be tech-savvy. Integrate an answer bot to your website in a few steps to seamlessly handle all conversations coming from multiple users at once. Get answers to the commonly asked questions on the spot. -
23
Streamer.bot
Streamer.bot
Streamer.bot is a versatile tool designed to enhance live streaming experiences on platforms like Twitch and YouTube. It offers advanced automation capabilities through actions, queues, and variables, enabling the creation of complex interactions. The software integrates seamlessly with OBS Studio, allowing users to automate recording and streaming statuses, as well as modify sources and filters in real time. Additionally, Streamer.bot supports connections with various platforms, including VTube Studio, Elgato Wave Link, Crowd Control, IFTTT, Ko-Fi, DonorDrive, Streamlabs Desktop, PolyPop, StreamElements, Patreon, Lumia Stream, VoiceMod, HypeRate, and Pulsoid. Its extensibility is further enhanced by the ability to send or receive data using WebSockets, HTTP methods, or UDP packets, and it supports custom scripting with command-line executions and C# code. The software also features integration with Speaker.bot for advanced text-to-speech functionality. -
24
LibreChat
LibreChat
LibreChat is a free, open source AI chat platform. This web UI offers vast customization, supporting numerous AI providers, services, and integrations. Serves all AI conversations in one place with a familiar interface, and innovative enhancements, for as many users as you need. LibreChat is an AI chat platform that empowers you to harness the capabilities of cutting-edge language models from multiple providers in a unified interface. With its vast customization options, innovative enhancements, and seamless integration of AI services, LibreChat offers an unparalleled conversational experience. It brings together the latest advancements in AI technology. It serves as a centralized hub for all your AI conversations, providing a familiar, user-friendly interface enriched with advanced features and customization capabilities. LibreChat allows you to freely use, modify, and distribute the software without any restrictions or paid subscriptions.Starting Price: Free -
25
Biel.ai
Biel.ai
Biel.ai is an AI assistant for technical documentation that transforms static help centers into intelligent, interactive chatbots. It allows users to ask natural-language questions—like “How do I authenticate with the API?”—and get instant, context-aware answers directly from your documentation. By connecting to your existing docs or APIs, Biel.ai reduces support workload, improves developer experience, and uncovers documentation gaps. Setup takes just minutes with a single script tag, and it supports over 20 documentation platforms, including Docusaurus, GitBook, and Sphinx. Teams gain visibility into unanswered questions and user pain points through real-time analytics. Built with enterprise-grade security and full GDPR compliance, Biel.ai helps companies deliver smarter documentation experiences with complete data control.Starting Price: $50/month -
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botx
botx
Easily train intelligent AI agents with your data. Let them recognize and react to users' intent, trigger internal tools, or launch scripted dialogs with forms. Remove manual work and automate repeating activities with the power of LLMs such as responding, filling out forms and data, and so on. Let AI process your documents, create and draft new ones, grab important information, make evaluations, or make analyses with dozens of ready-to-use templates and examples. Pull in data through one of our 15 integrations, process it with best-suited models, or design scripted conversations to make sure you stay on track when most crucial. Build scripted dialogs that stay always the same. Effortlessly connect your models for a clear and intuitive visual representation. Create no code LLM chatbots, AI agents, workflows, or automation. Seamlessly integrate GPT-4 and a myriad of other robust 3rd party and open-source models with effortless ease. -
27
Certainly
Certainly
Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it. -
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CASIE
Nuvento
Cognitive assisted smart intelligent employee (CASIE) is a cloud-based chatbot for employee assistance and training. It leverages the enterprise’s knowledge and service sources to deliver training and self-service support to your employees. This chatbot for employees is integrable with your company’s database, project management platforms and social channels, and uses intelligence and cognition to provide real-time support and information to employees. As for front-facing chat and collaboration platforms, CASIE integrates with Facebook, MS Teams, Slack, WhatsApp, Skype and much more. Business owners can use the platform to train their staff and power up employee independence at the workplace without affecting existing operations. CASIE’s system captures users’ intent and responds according to the context of the questions raised in employee chatbot. With quick access to the right answers, your employees can spend more time in productive work. -
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EBM
EBM
Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey. -
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Inbenta
Inbenta
Customer Interaction Management platform using symbolic AI. Maximize your self-service rates. Improve customer experience and brand loyalty. Understands meaning out of the box. Users ask for the same things in different ways, Inbenta understand them all. Rapid time-to-market (days not months) + high perfomance AI out-of-the-box. Patented NLP technology utilizing Meaning-Text Theory + highly conversational. Works with your existing knowledge, content and products. Native support for over 30 languages. Web, mobile, social, SMS, etc. Open APIs & SDKs that can be extended to meet your needs. Discover why so many companies trust & love using Inbenta. Leverage our AI platform to handle common business use cases, and others of your own. Works with your existing knowledge, content and products. Integrate, import or manually add into Inbenta. Use our visual drag-and-drop editor to create decision trees on the fly, and make them transactional with our webhooks architecture. -
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Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship. -
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Aidbase
Aidbase
Help your users help themselves with an AI-powered chatbot, knowledge base, AI-assisted ticketing, and email support. A complete support ecosystem to help you spend less time supporting your users, and more time growing your business. Create an AI chatbot and make it an expert on your business. Create a custom ticket form to collect information from your users. Handle incoming support emails from one unified inbox. Create a knowledge base for both users and support to search for answers. Identify knowledge gaps, and improve and retrain your AI models. Our solution is built to be integrated with your existing tools. Connect your data sources and automate customer service. The AI chatbot will learn from your data and will deliver a human-like support experience, around the clock. Handle all tickets and emails from Aidbase's unified inbox. Our AI will learn, not only from your knowledge base but from all your previous tickets.Starting Price: $29 per month -
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Mercante
Mercante
Mercante is a cutting-edge, user-friendly B2B service based on conversational Al, designed to address the most pressing challenges faced by modern businesses. We empower companies to elevate customer support experiences, boost conversion rates in email sales campaigns, and optimize operations. Mercante can answer questions and respond to inquiries about your product instantly, converting leads into customers. Mercante comes preloaded with a real-time intelligent chatbot. Use it to convert your website visitors into leads and paying customers by simplifying their cognitive workload. Manage your email campaigns and track important statistical insights within Mercante dashboard. Takes customer support to the next level by providing instant, 24/7 assistance to users. Provides real-time data that helps businesses make informed decisions, refine their strategies, and continuously enhance the customer experience.Starting Price: $0.22 per message -
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Interactions Intelligent Virtual Assistant
Interactions
Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying. -
35
CubeBot Pro
Finva Tech Pvt Ltd
CubeBot Pro enables organizations to develop personalized AI chatbots by using their own business data. CubeBot Pro leverages advanced AI models for a better user experience and accurate responses without any hallucinations. It is more than just a chatbot; it's a professional service offering comprehensive support for customizations and integrations. Key features • Custom chatbots using the latest technologies and your business content. • Swift and precise response based on your data, without hallucinations. • Easily upload your documents and train the chatbot. • We support the upload of more than 100 types of document files. • +90 languages are supported. • We offer advanced AI models to provide accurate responses. • Use the chatbot in your web site or your application. • We provide API access. • Dashboard with many features to manage the chatbot. • All data is secured in the Microsoft Azure cloud.Starting Price: €100/month -
36
Table Duck
Table Duck
Each team member can easily take over and manage customer conversations, with a seamless handover between virtual assistant and live agent. Connect all your customer support channels like Email, Live Chat and Facebook Messenger into one inbox. The virtual assistant automatically answers most of your customer support questions. Easily taking over conversations and answering the customer in case the assistant doesn’t understand. The virtual assistant automatically answers most of your customer support questions. Our virtual assistant speaks and helps your customers in multiple languages. Build rich profiles and easily merge multiple communication channels from the same, single customer. Easy to set up, within 5 minutes. No technical skills required or complicated flow builders to work with.Starting Price: €19 per month -
37
CHAI
CHAI
We're building the leading platform for chat AI. We started with a proprietary dataset of billions of chat messages, and we spent over $3 million to train uniquely engaging language models. Now millions of people routinely chat on our platform. We obsessively optimize our language models, continually making them more entertaining than ever before. Discover chat AIs from around the globe, and speak with them to discover their capabilities. Millions of people chatting, creating, and sharing chat AI personalities. We are empowering our community to create and experience the world's most entertaining chat AI. Our models are trained on billions of tokens and millions of reward signals generated by our users. By running AB tests with real users, our latest model surpasses OpenAI ChatGPT's performance measured by session screen time. We create and optimize our own language models, we are continually training our models on our proprietary chat message dataset.Starting Price: Free -
38
Arena Chat
Arena Chat
Anticipate customer needs, suggest the right products, and deliver personalized shopping experiences with precision. From basic FAQs to complex inquiries, elevate your store’s customer service experience instantly. We support all major CMS and ecommerce platforms. Just train Arena Chat on your store website URL and we’ll do the rest. Customize AI voice and widget branding for your store. Stress-free data training, data privacy, & conversations. Speak with customers in the language they prefer. Visualize your sales funnel with advanced insights. Smart Suggestions make it easier for your visitors to ask questions to Commerce AI through a set of 3 AI-generated suggestions after each user query. Smart Suggestions are currently disabled by default in order to improve the feature but we will soon introduce optionality to enable or disable the feature.Starting Price: $29 per month -
39
Chatbot Builder AI
Chatbot Builder AI
ChatbotBuilder.ai is a leading AI chatbot platform that enables users to create, customize, and deploy intelligent chatbots across various channels, including websites, social media, emails, and phone calls. The platform offers a user-friendly interface, making it accessible for both beginners and professionals to build sophisticated chatbots without the need for coding skills. Key features include seamless integration with popular messaging platforms such as Facebook Messenger, WhatsApp, and Instagram, as well as support for multiple AI models, including OpenAI's GPT-4 and Google's Gemini, enhancing the chatbot's natural language understanding and response capabilities. Additionally, ChatbotBuilder.ai provides advanced analytics to monitor chatbot performance, customizable templates to match brand identity, and a mobile-first design ensuring accessibility across all devices. The platform also offers a free sandbox account for 14 days, allowing users to explore its features.Starting Price: $199 one-time payment -
40
CuServly
CuServly
Customer service AI chatbot that speaks 95 languages and knows your business, is the only AI-powered chatbot you need. Create and train your own natural language chatbot in just 3 clicks, ready to answer any customer support question with ease. With CuServly you have full access and control of chatbot knowledgebase. You can set the logo, color, avatar, chatbot name, chatbot welcome message, and chatbot message that should be shown in case the chatbot does not have enough information to answer the question. Your chatbot will be trained on all website URLs or file content assigned as data sources. On chatbot configuration, you can enter a website URL (like a FAQ page) or upload a data file (PDF, DOC, TXT, XLS, PPT, CSV) with the knowledge your chatbot needs. The more content you provide, the better the chatbot will be able to answer the questions. CuServly allows you to control the chatbot knowledge by accessing the knowledgebase view and adding, editing, or deleting data units.Starting Price: €29 per month -
41
Emma
Emma
Quickly build a custom AI assistant powered by OpenAI's GPT-3.5 technology. Connect it to your organization's resources or upload your files, empowering the assistant to assist with any inquiries you or your team may encounter. Create a chatbot assistant that connects to your business data and integrations, saving you time by retrieving information without the need for manual searches or team inquiries. Get a help-desk assistant chatbot running quickly by connecting your data sources. Link integrations, spreadsheets, or upload documents to engage with the chatbot instantly. Emma trains your assistant by asking questions about the info you want it to know. Your assistant learns from you and gets smarter to become your ultimate "know-it-all" helper. Communicate with your assistant through the chat webpage, by using the desktop application, through an integration, or by accessing the Emma API.Starting Price: $9 per month -
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Tiledesk
Tiledesk
Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.Starting Price: €25/month -
43
VectorShift
VectorShift
Build, design, prototype, and deploy custom generative AI workflows. Improve customer engagement and team/personal productivity. Build and embed into your website in minutes. Connect the chatbot with your knowledge base, and summarize and answer questions about documents, videos, audio files, and websites instantly. Create marketing copy, personalized outbound emails, call summaries, and graphics at scale. Save time by leveraging a library of pre-built pipelines such as chatbots and document search. Contribute to the marketplace by sharing your pipelines with other users. Our secure infrastructure and zero-day retention policy mean your data will not be stored by model providers. Our partnerships begin with a free diagnostic where we assess whether your organization is generative already and we create a roadmap for creating a turn-key solution using our platform to fit into your processes today. -
44
Smartloop
Smartloop
Simplicity and automation. Easy-to-use, build knowledge base on Conversational AI. Improve CTR over traditional email marketing. Using messenger marketing achieve over 80% open rates and over 40% click-through rates. Use conversational AI to nurture your subscribers based on interests thus giving you more sales. Have 1-to-1 conversations with customers, share engaging content, all while improving retention rates. Build chatbots to qualify leads or book appointments without any specialized skills or hiring a development team. Focus on your business; let us handle the rest. Use automated messages to target and re-engage cold leads, or upsell existing customers. Analyze user conversation to understand what works best and based on it, improve the automated flow that does more for you over time.Starting Price: $10 per month -
45
Spine
Spine
Be the first to market with cutting-edge AI capabilities while your competitors are still trying to catch up. Open up new revenue streams by integrating AI as a power-up with minimal modifications to your existing codebase. Delight users with a real assistant that executes tasks and offers real-time data insights, proactively understanding user intent. Our team provides consistent maintenance, ensuring your AI agent remains updated and efficient. Build onboarding flows and wizards that ingest large datasets, normalize it to fit your data models and helps users get faster to first value. Allow users to extract valuable insights from their data using natural language questions. Spine can query their database, process the data and return accurate intelligence. -
46
Emplifi
Emplifi
Convert followers into customers. Amplify memorable experiences across your entire social presence (and do it at scale). Make your brand shoppable. Deliver easy shopping experiences your customer crave on their favorite social platforms. Show them you care. Power great customer service and care experiences with AI-powered tools and targeted insights. Empathize with customer needs instantly and amplify the right brand experiences at every touchpoint. Emplifi gives you everything you need to close the CX gap. Emplifi Social Marketing Cloud unifies all the tools a global enterprise needs to succeed on social media. From analytics and listening to publishing and community care - it’s the most advanced way to manage social media today. Emplifi Social Commerce Cloud enables you to deliver modern commerce experiences your customers expect. In just a few clicks, users will be able to complete their journeys from discovery to purchase. It's the fastest path to more revenue. -
47
IllumiChat
IllumiChat
IllumiChat is an AI-powered customer service platform that enables businesses to deliver accurate, instant responses around the clock by connecting seamlessly with their existing AI providers, knowledge bases, and business tools. The system supports integrations with leading LLMs, such as OpenAI’s GPT, Anthropic’s Claude, and Google Gemini, and links to knowledge repositories like OneDrive, Google Drive, Dropbox, and Box, plus live context from systems including HubSpot, Jira, Confluence, and Notion. It deploys via multiple channels, a branded chat widget, iFrame, Slack, or a private workspace, and supports multilingual conversations (95+ languages) with enterprise-grade security (bank-level encryption, GDPR, SOC2, and HIPAA compliance). Key features include smart-learning AI that continuously improves from user interactions, 24/7 availability to eliminate wait times, and an analytics layer to measure agent performance, resolution rate, and usage trends.Starting Price: $49 per month -
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Conferbot
Netraga
We help you build a chatbot for your website for free without coding. Create bots for leads, surveys & quizzes that people enjoy answering. Build engaging conversations rather than filling boring forms. Qualify your visitors by asking questions designed to identify your customer. Grow your revenue by converting qualified leads into customers. Grow your pipeline with sophisticated always-on chatbots that generate more qualified leads on your website. Cut response times and improve customer satisfaction with automated assistants that are available to help 24/7. Delight customers, collect information, and provide great service in real-time, right on your website. Improve customer experience and drive your Shopify sales with Conferbot. Conferbot on WordPress can generate leads, answer customers' questions, or simply welcome visitors. Conferbot on Webflow increases conversions by giving website visitors immediate access to help.Starting Price: $30 per month -
49
Mix It Up
Mix It Up
Mix It Up is a free, full-featured, community-driven, open-source streaming bot developed by streamers for streamers. It offers comprehensive support for Twitch, YouTube, and Trovo platforms, providing a professional and user-friendly interface. The bot includes features such as stream deck support, stream avatars, broadcast integration, donation and tip services, overlays, and widgets. With official support for the Elgato Stream Deck, users can control all Mix It Up commands and actions with the touch of a button. Additional functionalities encompass Twitch bits tracking, Twitch channel points integration, Twitch clips creation, Discord posting, charity service alerts, real-time chat with emote and badge support, customizable commands, currency systems, inventory management, rank tracking, moderation tools, giveaways, event triggers, timers, quotes, counters, mini-games, game queues, multi-streamer support, text-to-speech, file actions, and input emulation. -
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Explainit
Explainit
Explainit takes your customer experience to the next level, create a ChatGPT-powered chatbot for your documentation in seconds and speed up your community. ExplainIt is powered by advanced AI technology, allowing it to understand the context of your documentation and provide accurate, relevant answers. ExplainIt allows two-way communication with your documentation instead of simply extracting text. You can ask questions, get answers, and even follow up on those answers. We all know ai can sometimes hallucinate a bit, but don't worry, we provide the sources used for the generation so your users can check for themselves. Add and remove as many sources as you want. Set the chat logo, name and link, it's your chatbot, make it yours.Starting Price: $9.99 per month
