Alternatives to Microcall
Compare Microcall alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Microcall in 2026. Compare features, ratings, user reviews, pricing, and more from Microcall competitors and alternatives in order to make an informed decision for your business.
-
1
Variphy
Variphy
Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Webex Calling Reporting & Analytics - Zoom Phone Reporting & Analytics -Microsoft Teams Reporting & Analytics - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Enhanced Consulting Services -
2
VXTracker
Connections
A call accounting system/voice analytic is a software program that takes outgoing, incoming and internal call records generated by a telephone system, processes them and adds the Destination City and State, Costs, Trunk information, Extension User’s Name and Department. These processed records are used to generate a variety of detail and summary reports on telephone call activity. These reports can be used to analyze numerous elements regarding telephone usage and system efficiency. New computer technology and tools have allowed developers with creative thinking and innovative programming skills to create a whole new level of analytics. The new software works with traditional PBXs, new IP systems and mobile phones. Because the newer systems are browser based, they allow much greater access to managers across the enterprise providing managers with valuable information to manage their departments more effectively. -
3
Cisco Unified Border Element (CUBE) is an enterprise-class Session Border Controller (SBC) that facilitates secure, scalable, and flexible voice and video connectivity between enterprise networks and service provider SIP trunks. It performs four critical functions: session control, security, interworking, and demarcation. CUBE supports signaling interworking between SIP and H.323 protocols, media interworking for DTMF, fax, modem, and codec transcoding, as well as address and port translations for privacy and topology hiding. It also provides billing and call detail record (CDR) normalization, quality-of-service (QoS) and bandwidth management, and media services such as media forking and proxying. CUBE can be deployed on Cisco routers or as a virtualized solution on Cisco UCS servers, supporting centralized, distributed, or hybrid deployment models.
-
4
Shadow CMS
Resource Software International
Shadow CMS Enterprise call accounting can pinpoint bottlenecks, highlight suspicious activity, reconcile billing invoices, help formulate migration strategies and control telecom spend. Many organizations struggle with workforce management and productivity. Shadow All-In-One provides hundreds of real time and historical reports/dashboards which highlight service levels, call volume, departmental activity and call center metrics. Shadow can consolidate communication metrics from multiple IP/PBX/communication servers and collaboration applications in historical reports that can be studied for patterns, trends, KPIs and workforce management. The activity is diced and presented in custom dashboards, reports or trigger-specific actionable events. Shadow offers various modules that present tailored dashboards and metrics in real time environments such as call centers, health care and mission critical centers. Information can be presented on a desktop, wallboard or delivered to team.Starting Price: $1000 one-time payment -
5
Call Record Analyzer
Intelligent Visibility
Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions. Customizable data formatting. Easily drill down into call record information. Visualization of call flows. Device usage reports. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.Starting Price: $415 per month -
6
Genesis Call Accounting Professional
Genesis Systems
Genesis Call Accounting is a web & client-based, fully featured solution for businesses requiring Call Accounting & Tracking, complete call path reporting, Call Traffic reporting, Inventory management, Telecom Analytics, Company Directory, Fraud Detection and more. Genesis Call Accounting is available as both a managed hosted and an on-premises solution. Regardless if you run a small motel or administer a large organization with thousands of phones across numerous branch offices and whether you are allocating telephone charges, billing guests, clients or projects, monitoring telephone traffic, or tracing abuse and fraud, tracking sales and advertising activity, or being alerted to 911 calls, Genesis has just the right solution for you. Genesis has the Call Accounting solution for every size business, industry and application. Genesis ensures you get maximum performance for your telecom investment.Starting Price: $29/mo -
7
TeleMate.Net Predictive UC Analytics
TeleMate.Net Software
TeleMate.Net's Predictive UC Analytics product transforms complex communication into actionable business intelligence with secure, role-based access controls to provide proven value across the entire organization. See faster time to resolution in quality of service issues. Drive operational efficiencies for both IT and other business stakeholders. Use a single platform for both UC&C service assurance and workplace analytics. Link communication events by any possible means, providing 'super' views and further visibility. Create role-based controls, allowing employees to access simple, interactive dashboards. Statistically model all session activity to deliver foresight into what to expect tomorrow, next week, or next month. Publish information anytime, at any frequency, and in any format to have what you need when you need it. Provide complete visibility into voice, video, contact center, and collaboration technologies with a single solution.Starting Price: $9,995 per user per year -
8
Infortel Select
ISI Telemanagement Solutions
Infortel Select allows you to collect, standardize, and enhance call detail records through a single, user-friendly, customizable application. Organizations subject to communications compliance regulations as well as those that simply wish to have visibility into corporate call history will enjoy a fast and user-friendly interface to make easy work of searching, documenting and sharing communications events. VoIP brings with it the need and opportunity to manage voice quality. Intel Select associates QoS metrics like latency, jitter, packet loss, mean opinion score and severely concealed seconds with each call event to provide analysis and aid in the troubleshooting of poor quality calls. Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments. -
9
Call Accounting Mate
Callaccounting.ws
Call Accounting Mate is an industrial-strength, fast and reliable call accounting software package for monitoring and reporting telephone call activity. Call Accounting Mate can be deployed in virtually any enterprise including hospitality, retail, government agencies, brokers, professional firms, banks and universities. Telecom managers find it increasingly difficult to allocate telecom costs to various departments or cost centers or individuals. This Telemanagement solution will pinpoint charges, highlight misuse and increase productivity. Call Accounting Mate can monitor incoming and outgoing calls in real-time. Alarms and reports can be scheduled for 911 emergency notification, toll fraud or misuse reporting. A built-in contact database can be used to quickly identify all calls made to/from a particular telephone number and tagged as personal or business-related.Starting Price: $375 one-time payment -
10
BillingFinity
Tele-Finity
Automatically track, record, and report exactly how much time is spent on your calls, and see the call origin and destination. Easily manage heavy volume calls, thus saving costs in bill back and locating fraud calls. Through real-time call tracking, you can quickly and accurately track your calls in real-time, and identify telecom expenses. It also provides easy-to-read call volume and trunk usage graphs that help you keep your telecom budget on track. Manage your telephone costs and increase your company’s productivity by eliminating the guesswork and being in control with the TeleFinity call accounting solution that keeps track of call numbers, call time,and a number of calls per employee. Automated reporting via email makes it possible for appropriate users to get system reports, decreasing demand on system administration. -
11
WinCall
TeleManagement Technologies
Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions. -
12
Teltrac
Interpacific Data Management
Teltrac 7th Generation UC Call Accounting: Fundamental Business Intelligence Teltrac G7 will enable you to reduce telecom call bills by delivering continuous reporting and analytics for all call activity in and out of your organization, external and internal. All call types and technologies are supported including PSTN, SIP, IP, UC and mobile. Reporting is real time up to the last call, and current and historical reports, dashboards and analytics are immediately available at all times. Over-spending and waste can be quickly detected, carrier bills verified down to individual call level, over-billing detected, traffic measured on all circuits. Detect abuse, charge personal call costs to cost centres or back to individual staff members, increase productivity & efficiency with an array of staff performance KPI’s and metrics. Deployable globally Cloud hosted or on a choice of server platforms, Teltrac supports all UC / PBX / IPT from all vendors, in any location globallyStarting Price: Capex or Subscription -
13
eXsight
MTS IntegraTRAK
Avoid costly oversights, improve staff productivity, and increase process efficiency by ensuring telecom expense management best practices with eXsight. MTS' Technology Expense Management (TEM) eXsight offers businesses the ability to take control and get greater visibility of their voice, data, and wireless services usage, assets, and policies. eXsight covers procurement management, asset management, invoice management, and dispute management and recovery. -
14
FCS Gateway
FCS Computer Systems
Integrate billing and guest data seamlessly with FCS Gateway, a gateway and call accounting solution. FCS Gateway features a centralized hub that allows users to simplify complex interface requirements and integrations. FCS Gateway features multi-language capabilities that cater to different people supporting the industry. With FCS Gateway's remote access feature, users can handle reporting and maintenance anywhere, anytime. Experience seamless billing and guest data integration with FCS Gateway. A complete gateway solution for providing guest data, call accounting, billing and a wide range of interface hub capabilities with all major PMS and PABX systems in the market. Hosted billing functionalities for all kinds of services including call billing, mini-bar posting, F&B, videos, Internet, bundle billing, etc. Supports other 3rd party systems for seamless integration for billing to the PMS. -
15
MAF ICIMS
MAF InfoCom
Efficiently manage, report and analyze your UC&C platform and associated elements. It's really quite simple, our software gives you the tools to efficiently manage, report and analyze your UC&C platform and associated elements. The modern workplace is changing faster than ever making it essential you have these tools in place to ensure your investment in UC&C is delivering the expected productivity gains, cost savings, and improved business processes. With a near real-time snapshot view (updated every 60 seconds) of Unified Communication usage, the various dashboards show User Adoption, Employee Productivity, Call Quality, and Cost information. Enjoy the flexibility of a user experience the way you want it, and customize the position of dashboards and what information is displayed. Filters can be applied to ensure that only relevant information is displayed. Click-through reporting produces detailed reports directly from the dashboard user interface. -
16
LogicsWare EPIX
LogicsWare
LogicsWare EPIX system contains extensive products and modules that enrich the system with features and functionality for normal and business-critical needs. Multi-Database engines interface capability. Multi-Site collection via FTP, IP, Shared Databases (ODBC), RS232, and dial-up. Hierarchical email reporting module that automatically sends emails to both employees and their managers. Extensive reporting features for analytical and control purposes, with the ability to export these reports many standard formats (PDF, Excel, Word, and HTML). Active directory integration for employee data synchronization. IP phone utilities for major PBX vendors. Capable of storing a large number of CDR records (typically infinite) depending on the Database Engine and hard disk space. True Multi-Threading system that make use of new processors (Core 2 Duo, and Quad four), to achieve the highest performance. -
17
Call SWEET!
DATEL Software Solutions
Call SWEET! Call Accounting provides you with the information you need to make the best choices for optimizing your business. In-depth reporting on all incoming, outgoing and internal calls lets you see your telecommunications activity from every angle. Easily track details on individual extensions, departments or multiple sites, and make necessary changes to improve productivity and efficiency on all levels. Save time by having the reports you need automatically sent to your email daily, weekly, monthly or one time only. Make contact center analysis part of your routine with the added convenience of scheduled reports. Access Call SWEET! from the browser of your choice! Give remote workers and managers the ability to generate vital reports from their home office. Instant reports are just a few clicks away with Call SWEET!. Export any report in PDF or excel format, or view from your favorite web browser. -
18
Callcruncher Access Anywhere
Callcruncher
Callcruncher is a powerful, intuitive and affordable Call Intelligence system. Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients. Callcruncher weaves your VoIP solution deeply into client decision-making processes and productivity applications, facilitating client retention and new customer acquisition. Enables Manager to Communicate with Agent via Voice, Unbeknownst to Customer, and Assist with Sales and Service Issues. Weaves Your VOIP Solution Deeply into Client Decision Making Process and Productivity Applications. Recognizes Incoming Call Source and Provides Agent with Campaign Scripting and Additional Information. Facilitates More Efficient Use of Time, Enabling Agents to Capture More Clients. Increase Revenue and More Effectively Address Customer Service Issues. -
19
TalQ
QBurst
TalQ is a cloud-based call accounting solution with an automated voicemail function designed for the hospitality industry. It enables hotels to track and bill customer calls and room requests accurately, ensuring precise billing and improved operational efficiency. The system offers role-based access control to maintain data security, allowing administrators to manage user permissions effectively. With integrated deployment monitoring, TalQ centralizes data from properties worldwide on a unified platform, providing actionable insights through an intuitive dashboard. The automated voicemail feature facilitates quick responses to customer requests, enhancing guest satisfaction. Additionally, TalQ supports services like mini bar management, wake-up alarms, room service, and voice mailboxes, contributing to a comprehensive guest experience. The solution is compatible with both on-premises systems and cloud PBX systems, offering flexibility in deployment. -
20
QualifyGo
Oak Innovation Limited
Get more from your teams investment, with QualifyGo's range of historic and real-time reporting tools that keep you on top of calls and employee activity. ClarifyGo is hosted, managed and supported by Oak in the cloud. The result is a low-risk, cost-effective solution that saves you the hassle of looking after the system yourself. QualifyGo's user-defined dashboards, reports and wallboards help you understand - and handle with confidence - everything that matters, from Teams' Auto Attendants to user adoption. With a range of core and additional reporting capabilities to choose from, you can tailor QualifyGo to suit you, your department and your organization. Move beyond the basics in Teams. Monitor user adoption, call activity, and staff performance to manage calls, drive activity and identify training needs. -
21
CommsOffice Express
CommSoft Software Solutions
CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out. -
22
TIM4biz Call Accounting
TIM Technologies
At its very simplest a call accounting system stores information about telephone calls from phone systems for later analysis by a person or computer. A typical business or office telephone system with more than one telephone extension or handset is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange). The PBX makes the connection between one or more telephone lines to the local telephone exchange and the telephone handsets in the office. PBX extensions are not limited to handsets used by people but may include other extensions for use by auto attendants, hunt groups, voice mail, fax machines or other devices.Starting Price: $8 per month -
23
Total Telecom Management
Comview
Comview offers telecom expense management (TEM), call accounting and wireless mobility management (WMM) solutions to mid-sized businesses and enterprises across a wide range of industries. Comview's telecom expense management solution gives businesses total control to manage their costs effectively. It encompasses invoice management, wireless management, audit and optimization, procurement, and asset management. -
24
TIM Enterprise
Tri-Line
Get full visibility of your entire organization's phone call metrics with interactive graphical web reports. Design your own live display boards with comprehensive call statistics for complete business intelligence. Every time a phone call is made to or from your organization, a tiny log containing information about the call is produced by your telephone system. Each log contains - at a minimum - the date and time each call started, its duration and the phone number it came from and to. Call logging is the collection and interpretation of these logs and the subsequent statistical presentation and reporting of them. The call logs of every phone system differ wildly in their format and method of collection, so interpreting them can be considered a science in itself. Happily, with our experience of over 250 different phone systems, our products hide this complexity. So whatever the size or shape of your phone system topology, your calls are presented in a universal, accessible way. -
25
PhonEX ONE
MIND CTI
Optimizing the return on any technology investment requires understanding its on-going usage and making adjustments consequently. The comprehensive and varying communications media types available on the market require also the capability to monitor, analyze and manage all these resources accordingly. PhonEX ONE Unified Communications analytics and call accounting delivers a full-management solution including real-time and historical data dashboard, traffic analysis, alerting and fraud detection tool to organizations around the world. PhonEX ONE provides in depth analysis of every session types specific to unified communications as well as traditional/VoIP PBXs, cellular activity and carrier data traffic. That’s what makes PhonEX ONE the perfect business intelligence tool for companies at any size for optimizing and monitoring their telephony communication networks. -
26
CMar4Pabx
MarwanSoft
This is all-in-one, easy to use professional call accounting software. It runs on Microsoft PC, and connects to any PABX system through their SMDR or CDR port either serially (through RS232) or through network Ethernet connection type. It collects information i.e. records of data, about each call made through this PABX (i.e. incoming and/or outgoing). The software is designed to be easy to use and learn i.e. reports are arranged in tree data leafs (i.e. boards) with summary figures which can be double clicked to open sub-report or calls detail table (i.e. Minimal data entry required). Provides 14 regular reports, 63 2D/3D Bar chart reports, database management (Users, Extension, Department, Phonebook, CO-Line, Pricing), Report auto/manual Printing, Multi-User pass code protection, Inactivity detection (reverts to login), Pabx status ... etc.Starting Price: $539 -
27
Management of Things (MoT)
Tellennium
Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) - that provides companies with technology and expertise to efficiently manage recurring telecom, mobility, utility, and other technology expenses. The platform, Management of Things™, has been recognized by the AOTMP as the hottest new IT solution of 2021. Our SaaS solution – powered by our MoT technology platform – is designed to help modern-day enterprises manage their communications network services, assets and expenses. Our solution helps TEM teams gain full visibility and control over their network operations and spend. The technology drives automation workflows and facilitates the identification of billing errors and network optimization opportunities, both which drive expense management savings for the enterprise. Our MoT technology platform supports TEM needs and expands capabilities for the 21st Century into what we refer to as the Management of Things. -
28
PBXDom
PBXDom
Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.Starting Price: $39 per month -
29
CommView
@Comm
CommView Plus® is @Comm’s latest generation Call Accounting and Reporting Solution! Built with the user in mind, our browser interface is simple to use and easy to navigate. CommView Plus is adaptable and performs in all verticals across all types and sizes of businesses, organizations and agencies. CommView Plus, just like its predecessors, works in harmony with any brand of PBX or VoIP solution providing CDR, including voice networks with multiple manufacturers and models. This server-based application solution functions either in a single-site environment or can be configured to support multiple locations and CDR sources while maintaining full functionality. CommView Plus delivers data and information seamlessly with near real-time speed! CommView Cloud® is the cloud-based deployment option of @Comm’s latest generation Call Accounting and Reporting Solution! Our latest cloud offering is quick to deploy with a simple, low-cost/low-risk subscription model.Starting Price: $77.00/month -
30
Calero
Calero
Whether you need help with Telecom, Mobility, SaaS, or a combination of them, manage it all with our singular expense management platform. Visualize, simplify, and optimize your entire technology estate with a single technology expense management solution. -
31
Ytel
Ytel
Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.Starting Price: $99 per user per month -
32
ResponseTap
ResponseTap
We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective. ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history, so you can understand which campaigns and keywords were responsible for driving phone sales. Smart Match offers the fastest and easiest way to link call revenue to marketing activity. When you activate it in ResponseTap, you can easily discover which marketing source is driving your highest value phone sales. All it takes is a simple CSV upload, meaning you can now effortlessly close the gap in your reporting puzzle. Easily make comparisons on performance with lifetime access to your call data. Some Call Intelligence providers only allow access to 12 months, but we think reporting year on year comparisons should be a given. -
33
Avaya Aura
Avaya
Avaya addresses this growing challenge through the Avaya Aura® Platform, a breakthrough, real time communications architecture using session-based collaboration technologies. Instead of adding complexity or requiring a wholesale forklift from existing solutions, the Avaya Aura® Platform simultaneously simplifies and creates an evolutionary path from today’s single-purpose, siloed, location-specific communications systems. The net result is an innovative and cost-effective multimedia communications infrastructure that integrates current and emerging investments in voice, video, real time collaboration and more. Avaya developed the Avaya Aura® Platform specifically to address the needs of people-centric collaboration in today’s engaged enterprise. Using a unique application of the Session Initiation Protocol (SIP), the Avaya Aura Platform unifies media, networks, devices, applications and presence across a common infrastructure. -
34
Cloud9
Symphony Communication
Cloud9 is the leading cloud-native trader voice system that connects a global community of traders, brokers and front office financial professionals. Raising the bar for flexibility, efficiency and performance, the award-winning, fully cloud-native software as a service is the ideal turret phone replacement – modernizing trader voice with seamless deployment, rich telephony features, and data-powered insights. -
35
Acqueon
Acqueon
Our products and solutions allow customers to move seamlessly - from digital self-service to human agents and back, enable agents to spot the customer context and drive Next Best Actions, and empower managers to take smarter business decisions. Accelerate customer & patient connection rates by contacting them on their preferred channel (voice, SMS/messaging or email) at the time they’re most likely to answer. Acqueon Engagement offers full dialing options–Preview, Progressive, Predictive or Agentless–letting you find the best mix between live agents, agent-assisted & automated campaigns. Always stay safe & compliance-ready. Our built-in Compliance suite checks (in real-time) for any new contacts your campaigns must avoid. Keep compliant with TCPA, DNC, GDPR, CCPA & extensive regulations with simple, built-in campaign controls. Use the included Right-to-Know & Right-to-be-Forgotten workflows/reporting to round-out complete campaign compliance. -
36
CallBroker Report View
DAFQUEST
CALLBROKER Report View is a server application that allows communications administrators or supervisors to analyze and assess the company's call traffic. CALLBROKER Report View is a reporting solution designed specifically for the growth of the Cisco Unified Communications customer, with no limit on IP phones or number of calls, CALLBROKER Report View offers the communications manager the necessary tools to quickly analyze and make decisions efficiently about communications in the organization. CALLBROKER ReportView provides analysis and control of both internal and incoming or outgoing telephone traffic, using a web-based user interface. CALLBROKER ReportView for callcenters provides information about queues and agents, as well as a wide selection of data that meets the requirements of any CRM, calls answered, abandoned, talk time, wait time and average wait time. Integration with Cisco CUCM through AXL, or LDAP. Alerts via email and exportable reports to pdf and excel. -
37
Sierra Gold
SAI
Effectively manage and reduce your telecommunications expenses with Sierra Gold by SAI. Sierra Gold is a call accounting management software that helps businesses optimize their voice, data and wireless usage and expenses. With Sierra Gold, businesses can save up to 10-20% a month, both in hard dollar cost savings and productivity improvements. Sierra Gold can be deployed as a SaaS solution or on-site.Starting Price: $300 per month -
38
eCDR
CDR-Data
eCDR, all the reporting options and flexibility needed to effectively manage and allocate telecommunications expense. Easy to use and fully customizable. CDR-Data applications are supported by products that, collectively, provide you with all the resources needed to effectively manage your communications and personnel expenses without having to add resources. CDR-Data has built its reputation upon responsiveness to our clients, providing a level of seasoned hands-on expertise and knowledge that distinguishes our company from other solution providers. The secret to our success is keeping our clients’ needs uppermost in our minds every day. Any organization which charges back for communications usage has two major objectives: the bill needs to be delivered fast, and it needs to be 100% accurate. CDR-Data Bill-Back takes this burden off your shoulders by automating all the tasks and processes you don’t have time for, delivering a clear and accurate bill to your client. -
39
cubeSAFETY
CRScube
cubeSAFETY is a pharmacovigilance platform built to help safety teams manage adverse-event reporting, regulatory submission and case processing in a compliant, efficient workflow. The system supports ICH E2B and regional reporting standards, enables submissions to FDA, EMA, CDE, MFDS and PMDA via dedicated gateways, and automatically translates and formats data for CIOMS and XML export. It includes AI-powered medical-coding suggestions, duplication-detection, import of CIOMS PDF files, real-time submission-tracking dashboards, and full integration with other CRScube modules such as cubeCDMS. The platform is designed to streamline safety-case entry, ensure high data quality through built-in validation, and simplify workflows for global regulatory compliance while reducing manual burden and budget overhead. -
40
Elephant Call Management System
The 116 Group
The ELEPHANT CALL MANAGEMENT SYSTEM is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs. The user friendly interface and easy to configure reporting facility, enable you to create and manage carefully designed reports. These reports can highlight any shortcomings, measure the effectiveness of your configuration, assist in the detection of telephone fraud and abuse and provide you with accurate tariff analysis, which can help you negotiate better discounts to specific destinations. The ELEPHANT CALL MANAGEMENT SYSTEM strives to improve the efficiency of your business by itemising calls, selecting tariff plans to suit your call patterns and identifying which STD codes respond best to your marketing campaigns. The ELEPHANT CALL MANAGEMENT SYSTEM also enables you to monitor telephone use and abuse usage within your business. -
41
InCharge Unified Call Management
eTEL Technologies
Need to monitor your PBX call traffic? Manage your wireless bills or upgrade an outdated reporting application? Tired of your current CDR reporting provider's high upgrade and support costs? With over 20 years of experience and 100's of installations completed, our InCharge CDR and Wireless Reporting application is your answer. A long list of features and our expert North American service team, means we have you covered. Give us a call to discuss upgrades and new system purchases. -
42
ComplyCube
ComplyCube
ComplyCube is a market-leading identity verification platform for automating and simplifying Identity Verification (IDV), Anti-Money Laundering (AML), and Know Your Customer (KYC) compliance, with customers across government, legal, telecoms, financial services, healthcare, e-commerce, cryptocurrency, travel, and more. It offers the most complete, flexible, and cost-effective AML/KYC tools to help you build trust in your business - Whether you’re a startup or a multinational enterprise, ComplyCube will have a solution tailored to your needs. ComplyCube boasts the fastest omnichannel integration turnaround in the market with Low/No-Code solutions, API, Mobile & Web SDKs, Client Libraries, and CRM Integrations.Starting Price: $0.10 per credit -
43
Calltrak
Theodore Software Consultants
Intuitive call accounting software. WEB interface. Unlimited Extensions and trunks. Multi-Site call reporting, with differing phone system vendors on one CALLTRAK call accounting application. Real-time display of phone and line usage. Export call accounting reports to Excel, pdf, word or HTML formats. Scheduled phone system reports emailed directly to user accounts. Robust and Reliable call accounting and totally user maintainable. Flexible and user-configurable Call accounting solution. Call billing Solution with the ability to recover extra charges eg Line rental, Voicemail etc. Competitive pricing, one-click daily activity call accounting reports. Tailor Call accounting report templates to meet your needs. Telephone Network analysis and trunk diagnosis to optimize line requirements and identify faulty lines. Display average ring time and calls answered with Calltrak call accounting software.Starting Price: $275 one-time payment -
44
FastCube VCL
Fast Reports
It is not just a new generation of “Decision Cube” and much more than Pivot Grid control, it is a powerful high-speed standalone OLAP-cube engine! Integrate FastCube OLAP-library to your application, prepare data (or several data sets) that will be necessary for your end-users, and bring Business Intelligence directly into your application! Give freedom of report creation to your end-users – support them in getting reasonable decisions! FastCube VCL is a set of components for implementation in-memory data cube, OLAP operations, can be used for creating pivot table reports. It supports Delphi 7-XE8, C++Builder 2005-XE8, Embarcadero RAD Studio 10 - 11 and Lazarus. Your customers will no longer need Excel-tables for multi-dimensional data analysis and cross-tab reporting! FastCube components can be built into the interface of host applications. FastCube end users do not require high programming skills to build reports. FastCube is a set of OLAP Desktop components for Delphi.Starting Price: $199.00/developer -
45
Avaya IP Office
Avaya
Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities. Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling. Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location. -
46
Call Accounting Pro
Comm One
Our software can show you who is calling your business and who they are talking to. We can show you who your employees are calling. You will know that salespeople are working hard, that incoming call groups are handling your customer calls, and you can track down calls to or from any customer when a question arises. You can stop worry about who is calling whom. We’ve got that covered for you. Part of the reason why our software is so good is because of our experience in the industry. We’ve been developing Call Accounting Software since 1989 helping many companies just like yours. We understand what information you need from your call reporting, and we know how to give that to you. With our complete online FAQ Help Screens and live or remote technical support, we can make sure your system is meeting or exceeding your expectations. If you ever need technical assistance, we are there for you. -
47
NET-Phacs
Matsch Systems
NET Services utilizes ASP technology to provide service bureau functions for enabling chargeback and resale call accounting. ASP stands for Application Service Provider and it brings the traditional service bureau concept into the 21st century. It does that by delivering information with lightning speed and requiring only a standard browser for access. Why would anyone want to utilize a service bureau or ASP service today with computers being cheap and plentiful? The answer is to save money while enabling their organization to focus on core applications without abandoning peripheral needs. While hardware is cheap and some software is too, no system is cheap. All systems require the attention of skilled individuals to manage them. With NET Services we provide skilled individuals, with their cost distributed over numerous customers for a more cost-effective solution, and you enjoy the benefits of secure access to the information you want when you want it.Starting Price: $600 one-time payment -
48
Avaya SBC
Avaya
The Avaya Session Border Controller for Enterprise (SBCE) is a robust solution designed to secure and optimize real-time communications across enterprise networks. It serves as a critical component in SIP-based Unified Communications (UC) environments, providing essential functionalities such as security, interoperability, and scalability. The SBCE is available in two versions: Standard Services and Advanced Services, catering to varying organizational needs. In an HA configuration, SBC servers are deployed in pairs. Each pair has one SBC acting as the primary, while the other SBC is the secondary. Both servers are controlled by a single EMS or a replicated EMS pair. With this product, customers can benefit from Avaya’s extensive experience in SIP trunk deployments and supporting large numbers of enterprise users. -
49
Avotus ReflectR
Avotus
Get unparalleled visibility of your UC&C usage, call quality, user adoption, productivity and costs. At Avotus, we understand how crucial your UC&C platform is to build a high-performance work-from-anywhere culture. We also understand the limitations of the standard reporting packages of UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber or Amazon Chime, and Connect. You need much more than their native reporting, archiving, and retrieval capabilities to drive UC&C best practices, create competitive advantage, and maximize business results. ReflectR delivers Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts to enable your business leaders and managers to see at a glance the usage trends of your UC&C platform and improve your employee’s productivity and engagement within the organization. -
50
PBX Call Tarifficator
DCS Laboratory
Call accounting and billing program PBX Call Tarifficator, manufactured by DCS Laboratory. PBX Call Tarifficator receives SMDR information from the mini-PBX after the end of the call, analyzes it, converts it into a database format, and saves it on disk. The program requires a connection to a mini-PBX (via a serial port or a local network). The program can calculate the cost of calls according to tariff tables depending on the direction and duration. Call bases can be viewed, various reports can be generated and printed, exported, etc. Today, Computer Telephony Integration (CTI) is one of the most important tools for improving business efficiency. DCS Laboratory offers a range of in-house developed CTI solutions that stand out on the telecommunications market in terms of price/quality ratio. One such solution is the PBX Call Tarifficator product family. Today, many firms and organizations use office PBXs.
