Alternatives to Merchant Centric
Compare Merchant Centric alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Merchant Centric in 2026. Compare features, ratings, user reviews, pricing, and more from Merchant Centric competitors and alternatives in order to make an informed decision for your business.
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1
Bravo POS for Gun Stores
Bravo Store Systems
Bravo Store Systems powers firearm retailers, FFL shops, and ranges with a single, connected POS built for compliance, speed, and confidence. Trusted by 1,200+ FFLs nationwide, Bravo unites sales, inventory, range management, eCommerce, and ATF record-keeping in one seamless system. Every 4473 is validated at entry, A&D bound book updates automatically, and audit artifacts are available in clicks—keeping you inspection-ready 24/7. Integrated distributor catalogs (RSR, Davidson’s, Lipsey’s, Sports South) simplify ordering while protecting margins. Bravo’s built-in eCommerce connects in-store inventory directly to UsedGuns.com and Guns.com, letting you list once and sell everywhere. Bravo Store Systems — Audit-Ready POS with Built-In eCommerce. -
2
Birdeye
Birdeye
irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. -
3
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
4
ReviewInc
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.Starting Price: 39 -
5
SeoSamba's Marketing Operating System or MOS is a comprehensive cloud marketing software ideal for small businesses, multi-locations enterprises, and companies who sell digital solutions to SMBs such as publishers, agencies, broadcasters, financial institutions, telcos, ISVs, MSPs. Your SeoSamba Marketing Operating System includes a set of high-performance tools to help build a powerful no-nonsense digital marketing presence up. Access SEO tools, Google, Facebook, Yelp & 100 of platforms review management tools, email marketing, social marketing tools including a mobile app, VoIP telephony and call tracking tools, text marketing and messaging tools, as well as centralized blogging for SeoToaster and Wordpress powered websites. SeoSamba MOS seamlessly integrates with SeoSamba's CRM aka SeoToaster Ultimate CRM and features two companions mobile apps, a social marketing and lead & CRM apps to help you manage your business on-the-go. SeoSamba MOS is rebrandable by resellers.Starting Price: $99.00/month
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6
Umanest
Umanest
Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.Starting Price: $0.49 per property per month -
7
GMBapi.com
GMBapi.com
Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!Starting Price: $4 per listing per month -
8
TechValidate
SurveyMonkey
Social proof at scale. Our software captures and transforms customer feedback into case studies, testimonials, reviews, and more. Back up marketing claims with hard data. Capture hard-to-get ROI metrics and operational results from your customers to build trust with buyers. Fuel vertical and persona-targeted marketing. Slice and dice customer feedback by persona or vertical to generate powerful targeted content. Rise above the noise in competitive markets with customer proof points that differentiate your products from the competition. Get social proof points to use across the buyer's journey. Get dozens of new references, polished case studies, and targeted testimonials to use across sales and marketing initiatives. Capture feedback, validate response data, publish new customer stories, and use them to boost engagement with your marketing campaigns—in a fraction of the time it would take with traditional methods. -
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Reputation.com
Reputation.com
Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place. -
10
Social Places
Social Places
Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.Starting Price: Based on Location Count -
11
LocalClarity
LocalClarity
LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto ResponseStarting Price: $12 per month -
12
Pluspoint
Pluspoint
Pluspoint is a comprehensive platform designed to optimize customer experience and reputation management for multi-location businesses. Offering tools for managing listings, reviews, customer surveys, and social media engagement, Pluspoint helps businesses attract, convert, and retain customers. With features like omnichannel messaging, automated review responses, and campaign management, it enables businesses to boost their online visibility, improve customer relationships, and enhance overall marketing efforts. The platform is ideal for industries such as automotive, healthcare, real estate, retail, and hospitality.Starting Price: $39/location/month -
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Reputology
Reputology
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.Starting Price: $49 per month -
14
NiceJob
NiceJob
NiceJob is an all-in-one reputation marketing platform built to help small businesses generate more reviews, referrals, and sales. It automates review requests and publishing, ensuring your business becomes top-rated on platforms like Google and Facebook without expensive ads. With built-in referral tools, businesses can double word-of-mouth leads and convert them into paying customers. Social proof features transform reviews into ready-to-share content for websites and social media. Users report 4x more reviews, higher conversion rates, and significant sales growth after adopting NiceJob. Trusted by over 50,000 businesses, NiceJob provides affordable, easy-to-use tools that deliver measurable ROI.Starting Price: $75 per month -
15
Milestone Reviews
MileStone Internet Marketing
Stay on top of your competitors with benchmarking and competitive analysis that help you understand your performance. Milestone Reviews gives you a comprehensive view of your reviews, ratings and trends for all time so you can make decisions based on data. Measure keywords to describe your business and curate content ideas and strategy. Highlight the channels that matter most and the reviewers and commenters that are key influencers. See a total picture of your consumer sentiment across all channels. Manage Google, Facebook and Yelp reviews, along with 40+ major vertical-specific review sources in a single, simple dashboard. Monitor your comments, respond one to one, and engage with customers easily. Go beyond sentiment analysis with in-depth reporting that gives you the information you need to make impactful changes. Report at the location or brand level, filter reviews, and analyze data for all time. Understand the keywords used by your customers to describe your business. -
16
Myopolis
Myopolis
A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.Starting Price: $28 per month -
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Uberall
Uberall
Help businesses capitalize on the high ROI that 'Near Me' conversions have by offering them a solid location marketing solution. With Uberall, your company can directly impact the online to offline journey and drive recurring revenue. How do you help your clients win local customers, now that 4 out of 5 of them search online before visiting a store? With Uberall, you can create total ‘near me’ brand experiences for your clients while opening up new revenue streams for your business. Real-time management of store location data across all search platforms, mapping systems, and media channels that drive sales. Social reviews produce an impact directly influencing sales at the local level. Proactively engage consumers on all platforms in real-time. Convert online searches into in-person sales. Leverage the power of search engines with optimized store pages that will boost SEO for every location. -
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Reptrics
Reptrics
Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction. -
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BrandWizard
BrandWizard.io
A single automated platform for comprehensive reputation management and online presence. We find duplicates and fakes of your locations in order to always bring customers to the correct address, not to lose positions in search results and customer reviews. Collect reviews from popular digital services, receive notifications of new ones and respond to them from a single account. BrandWizard uses machine learning to identify the content of photos in your listings and allows you to send complaints and delete the irrelevant ones. Monthly analytical report on the status of your company’s online presence. Analyze how your competitors work with reviews and what is the rating of their locations to improve your reviews strategy. Connect your employees or franchisees to BrandWizard with the ability to distribute access rights. -
20
VirtlX
VirtlX
VirtlX is an AI-enabled B2B, SaaS platform that spots hidden profit leaks before they hit your bottom line. Stop Leaking Profit Through People and Process Gaps AI-driven cycle analyses multiple data sources & identifies issues Perceive customer signals → Reflect on employee feedback → Enrich with instant training - No L&D Team Required! All in one platform VirtlX is a fully customizable solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful.Starting Price: $9.00 per month -
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Yext
Yext
Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com. -
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Locl
Locl
Boost your online visibility, elevate your reputation, and effectively manage your social media across multiple locations with Locl's easy-to-use interface. One platform for managing Google Business Profiles, directories, reputation management, local SEO, analyzing performance insights, and more. All are designed to streamline workflows and increase revenues. Easily manage and update your business listings across the top 50+ directories from one dashboard. Ensure your business information is accurate and consistent, driving better local search visibility and helping customers find you effortlessly. Monitor customer reviews across platforms in real-time. Our tools protect your brand’s reputation by streamlining review management, boosting positive feedback, and improving customer satisfaction with professional replies. Keep your Google My Business profile secure with profile lock. Prevent unauthorized changes to your business details. -
23
SOCi
SOCi, Inc.
SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. -
24
Rannkly
Rannkly
Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connectingStarting Price: $9 per month -
25
Bravo Video
Bravo Video
An easy way to collect, manage, and publish video testimonials and reviews. GetBravo is a cloud-enabled platform for capturing, managing and publishing video created by your customers. Perfect for capturing testimonials, reviews and more. Easy to use tools to help you request and capture video from your clients. Have a logo file ready to upload and you can be up and running in under 5 minutes. The ability to download your video means that you can upload to social media sites, video hosting services such as YouTube and Vimeo, or use our video hosting service to easily embed video on your web pages. Your videos are yours to keep. Our dashboard gives you the tools you need to watch, download, and embed your videos.Starting Price: $49 per month -
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GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
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ClientTether
ClientTether
ClientTether’s leading franchise management software was designed and built by franchisors to fundamentally change their system’s ability to scale growth, provide customers with an incredible experience, and to create meaningful engagement to boost retention and bolster their online reputation. It has grown to be the #1 Franchise Software in 2024 and the leading Franchise Sales CRM in the industry. Because we’ve been in our clients’ shoes, we made our franchise platform incredibly easy to use, simple to deploy, and powerful, so they can spend their time running their business and not letting their business run them. We help service businesses and FranDev teams optimize their lead response, sales, quoting, online reputation management, and operations processes through natively integrated automation tools including text, phone, email, chat, and internal communication. This is all tied to a CRM platform designed to support franchising and multi-site service companies with Data. -
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Localyser
Localyser
Designed for multi-unit brands to give your team an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. Localyser is a complete online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grow. With Localyser we help you be on top of your outlets online reputation from digital listing to review management: - Gather, track & reply to all your online reviews - Manage all of your social media messages in one spot - Generate feedback to lift your star rating - View all your brands’ and locations insightStarting Price: $49 per location per month -
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ReviewBuzz
ReviewBuzz
It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.Starting Price: $147 per month -
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brandSuite
brandSuite
On-demand detailed reports on keywords your customers use to find you, how many people requested directions, where they are from, if they checked your website or not, and more. Artificial intelligence driven monitors will let you know if it detects incorrect information anywhere on the web and let you fix it with a click of a button. Build relationships, not followers. Social Media is essential in business. It creates opportunities to show potential clients what your service or product is like and how people adore it. Our online platform enables you to talk with the community, share promotions, and most importantly spread passion; all with the click of one button. No more logins, caption copies, tags, blah blah. Simple and modern, just like us.Starting Price: $305 per month -
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PinMeTo
PinMeTo
PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Here’s what you can do with PinMeTo local SEO software: Improve your local rankings: -Get guaranteed brand exposure and NAP consistency on all major local networks -Identify areas of improvements -Find inaccurate citations and easily fix them Dominate the Local Pack -Identify duplicates and spam in Google Business Profiles -Publish updates across your listings -List all your business locations in one place Grow your revenue by optimizing for local search -Find and manage key reviews sites from one dashboard -Get found everywhere by boosting your online presence -Track your local performance and growth Save time by publishing from one platform -Reply directly to reviews & messages -Post location-specific content -
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myPresences
myPresences
The only place you can manage all your listings and your reviews, while also getting new reviews, posting to your social channels, managing your search rankings, generating social proof, connecting with your influencers and monitoring your performance and how you compare to competitors. Optimize all your listings to improve search performance and conversions. Create a listing that converts on all the online services where people look for a business like yours. Manage and respond to reviews from 100’s of review services and get new 5 star reviews from your best customers on autopilot. Connect with your customers on Facebook, Instagram, Twitter, LinkedIn and Google My Business. Monitor how your business appears in search and maps for your most important keywords. See everything important about how your business performs online in one place. Really know how you are doing by benchmarking against competitors.Starting Price: $49/m per location -
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Center AI
Center AI
Center AI enhances your store's visibility and reputation on Google Maps and other local platforms, driving more foot traffic and increasing revenue. Our platform streamlines the management of multiple listings, saving you time and ensuring accurate, consistent information. With AI-powered analytics, you can compare your ratings with competitors' and optimize your listings for greater visibility. You can also efficiently manage reviews and strengthen customer relationships to turn online searches into in-store visits.Starting Price: $0 -
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RocketData
RocketData
RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.Starting Price: $158 -
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Surefire Local
Surefire Local
Get more Google visibility & traffic. Consistently respond to reviews & get higher local search engine rankings. Use Geo Location Check-ins to post localized content, telling search engines what work you do & where. Easily manage online reviews in one place. Handle negative reviews quickly. Rank first in search engines by generating more reviews. Stand out to customers by maintaining a strong online reputation. Get more referrals by providing excellent service to your existing customers, from their first call to the final day of your project. Develop a referral program to ensure a steady stream of new customers. Build a company culture that encourages referrals. Attract & engage repeat customers via email marketing that keeps your business top of mind. Let customers schedule appointments online, generating more appointments and saving time. Discover which content resonates most with target customers. -
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VocalReferences
Local Hits Media
VocalReferences which was the brain child of Local Hits Media LLC solves the very common problem faced by all business owners; how do I make the most from the positive feedback of my happy customers? Our products are currently benefitting customers on all continents and we are continually developing and rolling out new and further enhanced tools.Starting Price: $8.99 per month -
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Stratus Local
Click Rain
Powerful review management for your business. Companies of all sizes use Stratus to generate, monitor, and manage their online reviews. Centralize reviews from sites that matter. Never miss another review. Stratus pulls all Facebook and Google reviews into one central location. This allows you to reply to reviews, receive notifications on new or negative reviews, and monitor overall ratings - all from within one platform. There’s a smarter way to reply to reviews. Response templates make responding to reviews as easy as selecting a template and posting your response. Set up your own custom response templates or use our pre-built options to speed up your workflow. Strong business growth is based on metrics that matter. Review performance metrics give you the full picture across all your locations and sentiment analysis helps you understand the attitude or mood behind reviews.Starting Price: $39.99 per month -
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Revetize
Revetize
Manage your SMS Marketing, Customer Loyalty Program, Referral Program, & Online Reviews in one platform. Revetize consolidates more than 5 different customer marketing softwares into 1. (For the price of 1) Use our omni channel drip campaign to send sms, email, voicemail and direct mail to your customers all in the same simple process. -
39
Rize
Rize Reviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.Starting Price: $199/month -
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Zoho Publish
Zoho
Craft your brand's profile with essential information about where your brick-and-mortar location is, how your space looks, your contact details, operational hours, accepted modes of payment, and more. Monitor and respond to incoming ratings and reviews of your business on multiple sites from a single interface to identify issues quickly and build a stellar reputation. Learn how customers found your business, what search terms helped them find you, and what actions they performed on your business profile after spotting you, so you can optimize your listing to drive better visibility. -
41
Partoo
Partoo
Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!Starting Price: Free -
42
ReputationDefender
Gen Digital
You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity. -
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Rallio
Rallio
Rallio is a powerful SaaS combining social media technology, creative services and employee advocacy. As the supplier of choice for franchise organizations and small businesses, Rallio enables brands to manage their entire social media presence, online reputation and online directory listings in one dashboard for all locations. You can either take charge on your own, with easy-to-use desktop and mobile technology, or recruit the help of our in-house agency. Our motley crew of social media strategists, brand managers, designers, producers, writers, engineers, geeks, freaks, change-makers and born leaders will help you ditch boring content forever and light up your social media pages. It’s the ultimate solution to maximize your local social media engagement and improve your local search results. Ask us about the details, bundled pricing solutions and case studies to prove the measurable results. -
44
Swell
Swell CX
Turn customers into a marketing machine. Earn more five-star reviews, get found in local search, get more customers, and chat/engage customers. Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service. Turn new reviews into higher search rankings and more customers walking in your door. Turn customers into raving fans. Chat with them and solicit reviews and feedback in one view. Swell is the #1 growth platform for local businesses. -
45
ReviewTrackers
ReviewTrackers
Reviews allow you to see your business through the eyes of future customers. They show where you’re losing local market share, how your business measures against the competition, and what you need to do to create a more authentic connection with your customers. At ReviewTrackers, we’re dedicated to building simple, helpful technology that bridges the gap between the brand and the customer. Our software empowers businesses to understand their customers better, build more trust, and find the insights that move their business forward.Starting Price: $69/location -
46
Sprinklr Insights
Sprinklr
Sprinklr Insights is an AI-native enterprise-grade consumer and customer intelligence platform that unifies data from more than 30 digital and social channels, plus hundreds of thousands of media sources and websites, into a single, real-time system so organizations can transform unstructured conversations and feedback into actionable intelligence rather than noise. It captures the voice of the customer, brand mentions, competitor benchmarking, crisis-level signal detection, product feedback, audience preferences, and market trends in one place, providing contextualized sentiment analysis, theme discovery, anomaly detection, and predictive insights that support strategic decision-making across teams. Built-in AI capabilities analyze billions of historical and live interactions to uncover emerging patterns and shifts in sentiment, surface actionable insights, and generate automated summaries or recommendations. -
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Home Care Pulse
Home Care Pulse
Get detailed, unbiased feedback from your clients and caregivers. Gather feedback, track trends, increase client loyalty, and retain more caregivers—all while freeing up time for you and your staff. Combine caregiver feedback with training to retain caregivers and provide a better care experience. We’ve merged with award-winning training provider In the Know to offer training that helps you act on client and caregiver feedback, for both online and in-person settings. Monitor, respond to, and generate online reviews from across the web in one convenient platform. 9 out of 10 consumers are looking at reviews online before they make a purchase. Build a powerhouse online reputation. Third-party surveys are more accurate, more reliable, and take less of your time. Get the peace of mind that comes from having a constant pulse on your clients and caregivers. -
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TrackStreet
TrackStreet
Make smarter decisions and check on market feedback with TrackStreet, an internet brand protection and market analytics system. TrackStreet allows users to track prices, monitor product activity, and check on price trends over time. TrackStreet collects all customer reviews from all channels and gives the users information about market feedback and find product issues instantly. -
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Retamo
Retamo
Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.Starting Price: €19 per account per month -
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Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property
