Intryc
Intryc is an AI-powered platform designed to automate quality assurance processes for customer support teams. By evaluating 100% of customer interactions in real-time, Intryc enables organizations to enhance support quality without increasing operational costs. The platform offers features such as intelligent sampling, customizable scorecards, dynamic workload distribution, and tailored agent coaching, all aimed at streamlining QA workflows and providing actionable insights. Intryc integrates seamlessly with existing help desks and knowledge bases, allowing for quick implementation and minimal disruption to current operations. Intryc ensures each team member has what they need to drive quality, improve processes, and deliver outstanding customer experiences. Connect your help desk and organization knowledge base seamlessly in under 10 minutes. Custom scorecards based on internal knowledge, ensuring consistent and relevant evaluations.
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Visuant
Visuant is a business performance software that collects all of your data in one place with scorecards, charts and graphs, real-time dashboards and corrective actions linked to underperforming metrics. Eliminate multiple spreadsheets and develop one single source of truth to hold your team more accountable. Request a free, personalized 20 minute demo of Visuant Business Management Software at a time convenient for you. Visuant business software improves engagement, accountability, and performance-driven decision making. Visuant is a web-based solution installed On-Prem or SaaS that incorporates accountability, employee engagement, meeting portal and robust scorecard system.
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Beckon
Beckon, The Source of Truth for Marketing™, is the trusted data management, reporting and analytics platform global brands depend on to make effective decisions. Beckon is for marketers who want to unlock their data, see what’s working across it all, spend wisely, maximize ROI and show marketing’s impact on the business. Explore and share insights via storytelling dashboards, performance scorecards and engaging visualizations. Beckon provides automated data management, total visibility into cross-channel performance, omnichannel analytics, real-time dashboards and scorecards and marketing KPIs. Make good, data-driven decisions that drive growth. It’s on every marketer’s to-do list, but there’s no one box to check off — it’s a series of critical capabilities. Data aggregation, ETL, data storage and governance, taxonomy development and normalization, data cleansing and validation, analytics, visualization, reporting, score carding, collaboration and planning.
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LevelEleven
Drive the behaviors that lead to sales and customer retention with personalized scorecards, real-time TV broadcasts, and data-driven coaching. Foster healthy competition among your team. Sales contests motivate your sales team through gamification that publicly recognizes performance. You’ll maximize productivity and energize your team in a way that provides lasting results. Get your team focused on the behaviors that drive revenue, customer experience, and business results with performance scorecards. Find out immediately if they are falling off pace with real-time KPI tracking as they update Salesforce. LevelEleven empowers leaders and reps like you to course-correct sooner so your team can get back on track and achieve its goals. Develop your front-line sales teams faster with actionable feedback delivered consistently in one easy-to-use system. Enhance your sales coaching with customizable templates to unlock your team’s potential.
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