Audience
Companies looking for an assurance platform to monitor performance of IPTV and streaming video services
About Mariner xVu
The platform uses data from consumer devices like set-top boxes, tablets, TVs, mobiles, wireless access points, and home gateways to provide an end-to-end view of the customers’ service quality experience. The xVu toolkit provides dashboards and APIs that allow care agents, engineers, field technicians, and the customers themselves to quickly determine root cause of problems and resolve them. Mariner helps to make working lives smarter, easier, and more secure. Founded on building enterprise capabilities to help organizations innovate and grow, Mariner brings together strategy, people, and technology for far-reaching and sustainable impact. We are driven by curiosity and doing what is right for our customers – always.
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NG-xTVMS
IP transmission is subject to traffic congestion, packet losses, and variable delay. This causes real distortions to digital video signals. Error propagation in a video is worse than in audio and much worse than in data. Prevent customer attrition by catching outages and issues before they become a problem. Encoding issues on live and prerecorded videos may cause problems at the head-end, affecting all subscribers. Checking program video quality before encryption allows for detecting problems. Customer equipment issues are frequently a major cause of poor service or total failure. Detecting these problems before the customers do is a hallmark of quality service. Therefore EOC(End Office Equipment) diagnostics are highly recommended for each EOC device. IPTV is a complex technology combining many layers of information, protocols, and equipment. Interaction of these components can cause problems during installation as well as during normal operation.
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Integrations
API:
Yes, Mariner xVu offers API access
No integrations listed.
Company Information
Mariner
Canada
www.marinerxvu.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Support
Phone Support
Online
