Alternatives to Manhattan Active Retail
Compare Manhattan Active Retail alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Manhattan Active Retail in 2025. Compare features, ratings, user reviews, pricing, and more from Manhattan Active Retail competitors and alternatives in order to make an informed decision for your business.
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Salesmate
Salesmate
Salesmate is an all-in-one marketing, sales, and client services CRM platform. It is now time to bring all of your departments together using one powerful CRM. Salesmate will enable your business to build and nurture strong lasting relationships which will increase your company sales. Salesmate gives you a 360-degree view of all of your contacts making it the one source of truth. This helps your sales team take their leads through the sales pipeline with all relevant information at their fingertips. Marketing & Sales can organize campaigns together with one focused goal. Your CS team has the ability to identify upsell opportunities to drive more revenue for your business. The best part getting started only takes a few minutes. Start your free trial today and see why Salesmate will be your #1 choice.Starting Price: $12/month/user -
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ElintOm
Sateri Digital
Elevate Your Sales with ElintOm's Omnichannel Selling Solutions In today's fast-paced digital world, managing sales across multiple platforms can be challenging. At ElintOm, we simplify omnichannel selling to help you reach more customers and boost your revenue effortlessly. Seamless Integration Across All Channels Our omnichannel solutions enable you to manage product listings, sales, and order fulfillment across various platforms including your online store, mobile apps, and popular marketplaces like Amazon and eBay. Ensure a consistent brand presence and customer experience no matter where your customers shop. Unified Order Management Streamline your operations with a centralized order management system. Track inventory in real-time, process orders efficiently, and reduce errors. Our platform ensures that you never miss a sale and your customers always receive their orders promptly.Starting Price: $500 -
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Vin OMS
Vinculum Group
Vin OMS gives brands a unified, real-time view of orders, inventory, and returns across all channels and locations. Its advanced routing engine automatically updates stock levels, reduces stock-outs, and optimizes fulfillment rules for omnichannel efficiency. The platform streamlines complex workflows, from part fulfillment and dropshipping to back orders, while integrating with over 100 3PL and last-mile providers. Returns management is built in, covering non-delivered and delivered returns, with provisions for replacements, inward processing, and warehouse updates. Multi-warehouse capabilities ensure the most cost-effective and fastest delivery based on customer location and inventory availability. With Vin OMS, businesses can meet customer expectations for speed, accuracy, and convenience while maintaining profitability.Starting Price: ₹3/order -
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Aptos Retail Cloud
Aptos
Complex changes in consumer behaviors demand agility in your operations, from merchandise planning and pricing to selling and fulfilling. Our solutions help over 1,000 brands quickly adapt and create differentiated experiences that build loyalty and grow revenue. Unify shopping experiences across all channels, devices and touchpoints. Deliver differentiated customer experiences that turn browsers into buyers. Forecast, plan and measure inventory investments to optimize every selling season. Make confident pricing decisions with scientific, data-driven recommendations. Integrated, end-to-end order management helps you profitably fulfill every promise to every customer, regardless of order channel or destination. Source every order from the most profitable location with our powerful brokering and sourcing logic. Convert every opportunity with efficient and consistent in-store fulfillment operations. -
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Cegid Retail
Cegid
Accelerate your omnichannel and digital transformation, with Cegid Retail’s Unified Commerce and POS platform. Cegid Retail is designed for specialty retailers across all sectors. Deploy omnichannel services and processes like Click & Collect and Ship from Store quickly and successfully. Transform your store operations and sales associates and adapt to their new roles. Optimize inventory and manage a single vision of stock across the enterprise. Allow more intuitive and agile decision-making for a seamless customer experience. Adopt new ways to fulfill demand and manage your production, wholesale and retail operations. Take charge of all your operations, from the creation of the product offer to omnichannel distribution. Cegid’s retail management solutions combine rapid implementation with high adaptability: creating a product offer and managing suppliers, setting margins, taking orders via smartphone, purchasing and production, logistics and allocation. -
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Concierge by Mad Mobile
Mad Mobile
The #1 retail mobile point of sale. Elevate your retail business with Concierge, the mPOS system designed to enhance customer satisfaction and streamline operations. Delight your customers with associate clienteling and endless aisle retail solutions. Give the sales associate a 360-degree view of the customer, equipping them with tools to build customer relationships and increase sales. Endless aisle enables omnichannel inventory access meaning saving more sales. Empower associates to sell more with virtual selling capabilities on mobile. Use text, email, and chat to drive personal shopping appointments and nudge online purchasing. Have key product features on the mobile POS to help close the sale. Provide associates with a one-stop shop to manage and fulfill orders – whether BOPIS (buy online, pickup in-store), curbside, or home delivery. -
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Foyer
Foyer
Foyer’s leading technology considers every element of your retail environment, fitting with existing infrastructure to provide a fast, efficient solution that transforms your store operations and drives profitability. Customize your solution to fit your needs, with dedicated support every step of the way. Seamlessly blend your eCommerce and in store experiences with omnichannel fulfilment and empower your customers with more ways to shop with technologies like Endless Aisle and Digital Shopper. Cloud-enabled technology with support for a range of integrations to surface your existing data, from CRM to POS. Give your associates the digital tools to surface customer data, prioritize tasks or manage inventory and foot traffic whilst increasing sales with technologies like Clienteling and mPOS. Optimize your store environment with detailed tracking and attribution and report key metrics with detailed analytics.Starting Price: $50 per month -
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Endear
Endear
Endear is a retail customer relationship management and clienteling platform that centralizes customer data, including preferences, orders, and engagement history, to facilitate personalized interactions across both physical and digital retail environments. It offers features such as automated campaigns, a unified messaging inbox supporting email, text, and WhatsApp communications, advanced omnichannel analytics, a shoppable stories builder, and tools for managing appointments and follow-ups. Endear integrates seamlessly with various retail systems, providing real-time data synchronization and a comprehensive view of customer interactions. It has demonstrated a significant impact, with users experiencing a 136x return on investment, a 72% increase in average order value, and a 55% rise in order frequency after implementing Endear's solutions. -
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Red Ant
Red Ant
Red Ant's RetailOS is a clienteling platform designed to enhance omnichannel retail experiences. It offers a suite of applications, including clienteling, assisted sales, omnichannel POS, actionable analytics, and machine learning, all aimed at delivering seamless customer journeys. The Clienteling app provides store associates with comprehensive customer insights, such as purchase history, wish lists, sizing, preferences, and communications, enabling personalized service both in-store and remotely. Assisted Sales equips associates with real-time access to the full product catalog, facilitating informed recommendations and efficient sales processes. Omnichannel POS allows for flexible transactions across various channels, ensuring a consistent checkout experience. Actionable Analytics offers real-time data and insights for effective store management, while SellSmart Machine Learning leverages cognitive technology to transform business operations. -
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PredictSpring
PredictSpring
When it comes to apparel and accessories, customers are no longer content with a standard shopping experience. But, with new technology, brands can completely transform their entire retail experience. The evolution of mobile technology means modern beauty brands can now harness the power of innovation and adopt retail solutions that meet and surpass consumer expectations. Brick and mortar is here to stay. Although consumers are using multiple channels to carry out product research, the physical store remains the first choice for finalizing home furnishing purchases. The PredictSpring modern POS offers Telcos retailers an opportunity to set a new standard in the fast moving, digital-first world. While wineries used to be built entirely around in-store tastings, it’s time for brands to step up the entire customer experience, both instore and online, with a forward-thinking retail solution. -
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Mercaux
Mercaux
Offer superior customer experiences in-store and online, improve staff productivity, generate more sales and unlock the in-store data black box with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture gives you the freedom to decide how you transform your stores, the flexibility to work with the systems of your choice, and the agility to do it quickly. Give your customers fluid, flexible and fast Checkout compared to legacy monolithic POS. Complete end-to-end platform, from Assisted Selling and Clienteling through to Remote Selling via WhatsApp and Universal Basket creation. In-store Self-Service Solutions with Basket Transfer & Checkout Capabilities, and Remote 121 Conversations directly with Store Associates. Customer Behaviour Data from First Touch, through to Basket Creation and Final Transaction, Sales Associate Activity and Product Funnel Interest. -
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Salesfloor
Salesfloor
Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships. -
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Tulip
Tulip
Unlock the power of stores with a suite of cloud-based solutions built to transform retail. Explore solutions that have helped top retailers create outstanding customer experiences at scale. Offer the personalized retail experience modern customers expect by connecting the dots between customer needs and associate expertise. Evolve as quickly as your customers’ shopping habits by breaking down the divide between ecommerce and brick-and-mortar. Give customers the quick product access they want regardless of whether they’re shopping online or in store. Turn data into action with AI that can identify risks and opportunities, automate key processes, and deliver performance excellence across locations. Tulip is a fast-growing SaaS company laser-focused on driving the digital transformation of retail. What makes Tulip unique is its emphasis on people. -
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Ivy Mobility
Ivy Mobility
Industry Cloud for Consumer Goods, by Ivy Mobility, is a fully integrated suite of software applications built for the consumer goods industry. It supports and transforms all of your sales, merchandising, distribution and direct store delivery functions. Retail Execution. Field sales module for sales reps to enable the perfect store, complete surveys, audits and perform guided selling. Direct Store Delivery (DSD). Typical users are sales, delivery, route sales, and independent reps. Field Service Supports field force of route sales reps to schedule stock, replenish vending machines and collect monies. Sales Force Automation. Enables clientelling in the store by brand ambassadors to promote products directly to consumers, activate promotions, sell more and manage time and stock. Distributor Management. Used by brands and major distributors to manage routes, sales and route accounting. Digital Merchandising. For merchandisers to manage planograms, displays, competition -
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ConnectPOS
ConnectPOS
ConnectPOS is a feature-rich and powerful cloud Point of Sale (POS) system for every business. Compatible with both PC and mobile devices, ConnectPOS is the momentum for your ideal omnichannel retail business. You only pay directly to third-party payments providers. We create a seamless connection for orders and stock between your inventory and POS system in real-time. AI Facial Recognition shows shopping history for better suggestions when customers are in-store. It’s easy to manage multi-store and multi-warehouse for endless possibilities. You can choose multiple warehouses in one bill. Our cloud POS can integrate with all e-commerce platforms, including Magento, Shopify and BigCommerce. If any unexpected issue pops up, our team is here to help 24/7 via the Help Center, email, phone or live chat.Starting Price: $39 per month -
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Openbravo
Openbravo
Openbravo offers the cloud-based omnichannel software platform of choice by retail and restaurant chains seeking to accelerate innovation and omnichannel execution. Its flexible technology allows to achieve greater agility and innovation, with lower IT costs, for more differentiated and personalized customer experiences across all channels, through key capabilities such as a mobile POS, CRM & Clienteling, an OMS engine, price and discount management, mobile inventory or connectors with solutions such as SAP or Magento. Openbravo software is distributed under a subscription-based model. Leading international brands such as BUT, Cirque du Soleil, Decathlon, Groupe Rand, SharafDG and Toys's R Us Iberia prefer Openbravo which today counts over 18,000 back office users and 30,000 POS. To learn more visit www.openbravo.com. -
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comerzzia
comerzzia
comerzzia is a modular commerce platform that allows retailers to optimize their customers' shopping experiences through multiple points of contact, in a consistent, unified and seamless manner, which generates greater engagement and sales. For food and non-food retailers. Optimized to offer cloud, mobile, social & Internet of Things (IoT) capabilities at the service of the different lifestyles of your customers. Its full integration with the OMS enables a flexible and seamless shopping experience between and through the different channels. CRM capabilities from the POS for personalized shopping experiences, cross up selling, assisted buying and clienteling. Centralized process manager that controls information from the central office. All customer, product and sales information, available in a synchronized way for the different on/off points of sale. -
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Proximity Insight
Proximity Insight
Blur the lines between Physical and Virtual retail. Empower your customer facing teams and boost their digital capability enabling them to get closer to your customers wherever they are. Our connected retail solutions help you to connect, inspire and nurture your customers. Our solutions are deployed in pureplay brands, boutiques and department stores creating memorable customer experiences for fashion, beauty, jewellery, homeware and electronics retailers. Our solution is easy to use, quick to implement and you don’t have to invest in expensive, complex infrastructure. Our customer success team supports you every step of the way to ensure that you achieve ROI within 3-6 months. -
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Omneo
Omneo
Customer retention is the compound interest of retail. Omneo gives your customers the tools to directly engage in sharing or managing the zero-party data you need to serve them today and to help them pick up where they left off next time. Omneo gives your team the tools and information they need to serve your customers personally, making today's experience and those to follow directly relevant and highly valuable. Omneo provides retail brand teams with the technology, expertise, and implementation support they need to dramatically improve customer frequency, retention, and advocacy. Omneo enables new ways for customers to interact, discover, and earn while rewarding high-performing staff. Omneo is explicitly designed for retailers and customers to gather, manage, and share zero-party data privately. Empower your team to create and deliver dynamic, convenient, relevant, private, and rewarding services and experiences, captivating customers and cultivating long-term loyalty. -
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XGATE
XGATE
XGATE is a digital marketing agency offering a comprehensive suite of services, including CRM and loyalty programs, marketing automation, retail clienteling, ecommerce marketing, multichannel marketing, social media marketing, SMS gateway services, data management platforms, and business intelligence analytics. Our proprietary Digital Marketing Suite (DMS) enables businesses to engage customers across multiple channels, mobile, email, social, and web, enhancing marketing ROI and fostering customer loyalty. Key features include real-time campaign performance tracking, behavior analytics, reporting, and serving as a social CRM for lead generation and nurturing. XGATE's services are designed to help businesses optimize marketing strategies and build lasting customer relationships. -
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Lexer
Lexer
Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement. With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. -
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Confer With
Confer With
Confer With is a video commerce platform that allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences. Confer With blends live video with your eCommerce platform, giving access to your entire catalogue of products to make shoppable in one-to-one video calls. The platform allows you to share product images, video demos and more. It delivers a truly immersive experience as it lets you curate your recommendations and make it fun for customers to shop with you. -
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Free FutureSoft
Free FutureSoft
Free FutureSoft was founded in 2005 in Greece and since then we are growing and reaching out around the globe with CRM, Clienteling and Retail projects in many regions (EMEA, APAC and Americas) and countries (Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, USA, Mexico and many others). Free FutureSoft is a software solutions company, with the highest standards at providing first-class innovative services to companies and organizations in both the private and public sector. Ideal for companies with a large number of points of sales, many partners “on the move” and on an international basis that want to have a direct alignment with all of their markets in an affordable, safe and fast way. An efficient, organized, quick and particularly easy solution to register and interpret sales, returns, inventories, orders, prices and discounts. A strategic tool for customer acquisition, retention, evaluation and categorization. -
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ALPHA
MeetAlpha
ALPHA is a clienteling suite that enhances the shopping experience by providing personalized services such as direct messaging, client preferences tracking, store appointments, and remote sales capabilities. It offers features like client requests, a comprehensive client book with CRM integration, rich client profiles, and analytics and insights. It facilitates easy client registration through QR codes or text messages, enabling sales associates to manage client interactions effectively and boost sales performance. ALPHA is designed to seamlessly integrate with existing systems, requiring no complex integration, and aims to elevate client satisfaction and drive sales growth. ALPHA wants to remove the dry complexity, revalue the human touch and personal connections, and redefine what digital tools and experiences mean in luxury.Starting Price: Free -
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Clientbook
Clientbook
Join hundreds of retailers that have improved sales conversion rates and increased average dollar sales thanks to Clientbook. A mobile-first solution that personalizes experience between customers and retailers. Studies show that customers spend 3.5-4x more annually and are 33% more likely to become a repeat customer if they have a personalized relationship with their sales associate. Clientbook was built from the ground up to empower sales associates to create those personalized relationships. Imagine someone walking into your store and being able to see exactly who they are, what products they want, and how to get in contact with them once they leave. With Clientbook, sales associates get a 360 degree view of their customers and can reach out when the time is right to close the sale. Save products the customer is interested in and share via text or email with the click of a button. -
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StyleSend
StyleSend
StyleSend is an all-in-one clienteling tool designed for premium to luxury fashion and lifestyle retailers to offer personalized customer experiences across multiple channels. It integrates seamlessly with Shopify, importing product and CRM data, and connects with the WhatsApp Business API to facilitate one-on-one communication. Key features include AI-generated "top customers to contact" lists, reminders for client birthdays, anniversaries, and appointments, personalized client insights with AI-powered recommendations, the ability to create shoppable and personalized looks from your catalog, and the option to send pre-approved templates via WhatsApp Business Chat with multi-agent routing. StyleSend is compatible with the latest Shopify themes and is available in English. Inspire clients by creating shoppable and personal looks from your catalog.Starting Price: Free -
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NewStore
NewStore
Provide your store associates with access to real-time inventory for the full product catalog anywhere in the enterprise. Offer superior shipping options and reduce discounting by shipping from any location with inventory. Increase customer convenience by combining store and endless aisle orders into a single transaction. Access the entire product catalog with descriptions, prices, images, reviews, and more, without ever leaving the customer's side. Accurate inventory is hard. Make it easy with a single view of all inventory supply and demand. Maintain your existing master systems for products, pricing, promotions, and inventory, ensuring consistent and complete information across the entire enterprise. Analyze data in your preferred BI tools, including order, inventory, payment events, and more. All of this data is exposed via streaming APIs which have access to all events that take place within the platform. -
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Manhattan Active Point of Sale
Manhattan
Manhattan Active Point of Sale is a cloud-native, mobile retail POS application designed to modernize store operations for omnichannel sales, service, and personalized customer engagement. It empowers store teams to deliver exceptional shopping experiences by providing real-time inventory visibility, comprehensive customer insights, and seamless transaction processing across fixed and mobile devices. The intuitive user interface unifies functions such as product catalog access, assisted selling, clienteling, and checkout, enabling associates to support customers anywhere in the store. Built on resilient cloud architecture, the system ensures consistent performance across various store formats and maintains functionality even during network disruptions. By integrating advanced features like RFID scanning and mobile payment processing, Manhattan Active Point of Sale enhances operational efficiency and customer satisfaction in today's dynamic retail environment. -
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Manhattan Active Supply Chain
Manhattan Associates
Manhattan Active Supply Chain represents a true future system convergence across every element of distribution and transportation. But nothing is possible without the extraordinary Manhattan Active technology that powers these solutions. Manhattan Active Supply Chain is a single, cloud-native application that includes Manhattan Active Warehouse Management, Manhattan Active Labor Management and Manhattan Active Transportation Management. It automatically scales when needed, never requires upgrading and is fully extensible at the UI, data and network levels with more than ten thousand APIs available. It also receives new features and updates every 90 days that never break your extensions, so it never ever needs upgrading. Manhattan Active Supply Chain is the culmination of more than a decade of work to bring the key elements of the supply chain back into harmony, to restore the natural flow of inbound and outbound. -
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Manhattan Active Warehouse Management
Manhattan Associates
Manhattan Active Warehouse Management is a cloud-native, microservices-based WMS designed to unify and optimize warehouse operations through continuous innovation and real-time orchestration. Built on a versionless, evergreen platform, it delivers quarterly updates without downtime. The system integrates warehouse management, labor operations, automation, and transportation within a single, extensible interface. Its embedded Warehouse Execution System (WES) synchronizes people, robotics, and equipment to streamline fulfillment workflows. Features like Order Streaming intelligently prioritize and sequence orders in real time, whether retail, wholesale, or direct, while slotting optimization continuously adjusts inventory placement to enhance picking speed and space utilization. With unified distribution control, users gain end-to-end visibility across facilities, including digital twins, actionable dashboards, and real-time performance metrics. -
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Manhattan Active Inventory
Manhattan Associates
Manhattan Active® Inventory provides the most advanced inventory management and optimization tools with a holistic view of all layers of your inventory strategy. It allows demand planners and inventory managers to balance financial planning and management of daily replenishment cycles – even measuring the impact a promotional event will have on inventory service levels. Improve service levels, grow sales, and optimize inventory. These ideas are the cornerstones of advanced inventory optimization in the age of connected commerce. Omnichannel has changed inventory management. Now, fulfillment can happen through many channels, and inventory has to be dynamically available to meet it. Where traditional methodologies are obsolete, Manhattan Active® Inventory is built to address today’s omni inventory challenges. -
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Empower your organization with Omni™ OMS, an industry-leading, end-to-end retail fulfillment solution for omnichannel commerce. Omni™ OMS comes complete with a robust distributed order management (DOM) engine that enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver buy online pickup in-store (BOPIS) and curbside pickup (BOPAC) orders. Unify disparate inventory pools across multiple channels to provide a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store.Starting Price: $50000 one-time payment
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Orckestra
Orckestra
Engage shoppers digitally everywhere, increasing conversion with a smarter, more personalized journey. Break down the silos by driving your omnichannel business processes and experiences from a central commerce platform. Provide your retail teams with the mobile tools they need to connect the online and in-store customer experience. Designed to meet the needs of modern omnichannel retail, the Orckestra Commerce Cloud gives you the freedom to innovate with new experiences. Create new omnichannel commerce experiences in record time with a flexible API-first commerce platform, and a complete suite of commerce services and business apps. Launch new online storefronts and merchandise products effectively at global scale. Our commerce-focused experience management helps you engage customers with tailored web and mobile experiences. Sell everywhere, fulfill anywhere. Manage the entire order lifecycle with our API-first solution. -
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Infor Networked Order Management is cloud-native distributed retail order management software that powers complex order orchestration, networked global retail supply chains, enterprise inventory visibility, fulfillment and replenishment, and customer service capabilities for today's always-on, everywhere consumer. With a single view of inventory across the entire retail supply chain, INOM delivers one version of the truth about available-to-promise inventory, and recommends the best, most efficient way to fulfill and deliver that inventory to customers. Infor Networked Order Management's API-based architecture connects every commerce channel and touchpoint across the retail supply chain, for real-time data in a single, common view. See how INOM can accelerate order processing, improve inventory accuracy, and speed time-to-value.
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Manhattan Active Transportation Management
Manhattan Associates
Manhattan Active Transportation Management is a cutting-edge platform designed to optimize the complexities of modern transportation logistics. It uses a fast, intelligent shipment planning engine that continuously adapts to changing order conditions and routing challenges. The system integrates multi-modal transportation, combining inbound, outbound, and backhaul shipments to reduce miles traveled and lower fuel consumption. It also provides advanced features such as appointment scheduling, fleet management, and freight bill auditing to enhance operational efficiency. By focusing on load optimization and shipment consolidation, it helps companies improve sustainability by reducing carbon emissions. Trusted by many global brands, Manhattan Active TM delivers real-time visibility and cost savings while supporting scalable growth. -
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IBM Sterling Intelligent Promising is a modular, AI-powered platform designed to enhance omnichannel retail performance by delivering accurate, transparent, and cost-effective order fulfillment experiences. The Promising service provides personalized delivery estimates by evaluating multiple fulfillment options in milliseconds, enabling retailers to present precise promise dates across product listing pages, product detail pages, and checkout, thereby increasing digital conversions and reducing cart abandonment. The Inventory Visibility service delivers real-time, enterprise-wide inventory insights, allowing businesses to meet peak-period demands, optimize safety stock, and avoid over-promising and lost sales. The Optimization service employs advanced algorithms to balance predefined business rules with real cost drivers, such as shipping and processing costs, to make the best fulfillment decisions.
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To engage the customer in today’s digital world means creating a single, unified experience across every channel they choose to use to connect with you. From calls and email to chat and social messaging, delivering seamless service has never been more complex. IFS Customer Engagement software solutions enable businesses to deliver a faster, smarter service whatever the contact channel. By combining an omni-channel contact center with CRM in a single, configurable, AI-powered agent desktop, support staff are empowered to deliver rapid service however complex the request. Bringing together disparate sources of customer data from multiple systems, alongside all contact channels, your agents can deliver customer engagement seamlessly, while simultaneously banking productivity gains. To win in the service market requires excellence in customer care. But what does it take to modernize the contact center and deliver smart self-service?
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Sitoo
Sitoo
The POS and Unified Commerce Platform for Global Retailers. Today, shoppers expect a unified in-store and online experience. The cloud-native Sitoo Platform with its POS, makes omnichannel a given and turns Unified Commerce into reality. With real-time data across all sales channels, retailers can sell and fulfill everything anywhere and handle returns everywhere. As shoppers, we expect the convenience of all sales channels being connected in real-time. As a forward-thinking retailer you understand this, but many still believe true omnichannel is complicated and costly. It isn’t. Our game-changing technology and our passionate team of retail experts, make it simple. With an API first approach including an easy-to-use REST API and highly pluggable architecture, you get a platform built for flexible, robust and seamless integration. With pre-built integrations, one single code base, standard hardware and an intuitive interface, you get fast implementation and can roll-out with ease. -
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Flexe
Flexe
Flexe delivers technology-powered, omnichannel logistics programs. The world’s largest retailers and brands use Flexe to move fast, at scale, and with precision. Customers expect fast, free delivery. Add fulfillment centers in major demand centers and exceed those expectations, today. Stand out from competitors and increase revenue with Flexe same-day delivery. Competitive delivery promises get noticed. Expand fulfillment networks and position goods closer to consumers. Increase sales, reduce transportation costs, and delight customers with superior delivery promises from Flexe fulfillment. Stock-outs mean lost sales. Position inventory closer to retail locations and partner intake centers. Replenish goods faster, maintain OTIF compliance, and be more efficient with Flexe distribution. Disruptions are increasing. Solve capacity constraints quickly, reduce costs, and improve network efficiency. All without fixed-term commitments. -
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RockitSeller
RockitSeller
Our feature packed, omni-channel listing and fulfillment software allows you to use Amazon's warehouse as your own 3PL for fulfillment of orders received from other channels like eBay, Walmart and Shopify! Upload your inventory to our system and we list it on all your connected selling platforms. Increase your market share, profit, margin and ROI with our innovative, AI based selling toolkit. Use our smart pricing technology to configure your pricing strategy for each selling platform. Stay ahead of your competition by using our AI based automated repricing engine! You configure the rules we apply them.Starting Price: $79/month -
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Channergy
Core Technologies
Manage customers, orders, products, and inventory across major online marketplaces with Channergy. Channergy is a complete omni-channel manager and back-office management solution for online merchants selling in leading online marketplaces, webstores, auction websites, and more. Easy to use and incredibly flexible, Channergy features tools for order taking and processing, inventory tracking, purchasing, shipment and order fulfillment, customer relations, correspondence, reporting, and more.Starting Price: $1788.00/year/user -
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Enable omnichannel execution with one consistent order across your enterprise. SAP Order Management foundation connects all your sales channels to each of your fulfillment systems and locations, providing cloud-native integration points and order routing to different systems, channels, and nodes. It creates a single source of truth for order data while offering unified and consistent orchestration across your omnichannel enterprise. Embedded analytics deliver real-time insights into order processes, track key performance indicators such as fulfillment rates, and identify emerging trends, enabling timely and data-driven decisions. You can exceed customer expectations with agile execution for instant and reliable delivery, reduce inventory carrying costs by matching demand with supply, and boost employee productivity through automation that minimizes manual intervention.Starting Price: $2,592 per 3 months
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Remarkable Commerce
Remarkable Commerce
Discover an endlessly customizable, headless commerce platform built for speed, agility and innovation in a cloud-native, multi-experience world. Headless architecture and simple, API integrations give you the flexibility to engage customers across every retail touchpoint, web, mobile, apps, marketplaces, in-store, and deliver seamless omnichannel experiences. A pre-integrated front end accelerator slashes time to web for new digital storefronts, so you can focus on UX, brand strategy and optimization. Call on the power of an endlessly customizable, API-first commerce platform and support for microservices architecture – to seamlessly integrate the best of breed solutions and services you need to elevate the customer experience. Access 250+ pre-built integrations and the expertise to build custom integrations in days, not weeks. An AI Search and Merchandising module gives you the power to drive engagement, conversion and loyalty. -
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Retail Directions
Retail Directions
Retail Directions is a customer centric POS & ERP platform that helps modern retailers realize their business potential. The platform’s extensive omni-channel selling capabilities are supported by a range of operational modules – merchandise management, inventory control, advanced logistics, promotions, and customer loyalty – to seamlessly bring all areas of your business into harmony with selling. Our software operates in more than 30 countries supporting multiple languages, currencies, and tax jurisdictions. -
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OrderDynamics
OrderDynamics
OrderDynamics is a world-class, cloud-based retail order management system. Suitable for omni-channel retailers, OrderDynamics helps retailers and brands connect digital commerce to physical stores. With OrderDynamics, merchants get accurate, real-time inventory information, use a dynamic safety stock engine, consolidate orders, tap Microsoft Power BI (Business Intelligence) for standard or custom reporting and dashboards, and so much more. The platform also features Returns Management and Intelligent Order Routing. -
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ShipMonk
ShipMonk
Your E-commerce Growth Partner: ShipMonk Fulfillment Services Since 2014, ShipMonk has empowered omni-channel brands across North America and Europe to stress less and grow more. We're more than a 3PL; we're your dedicated e-commerce growth partner, delivering faster click-to-delivery, real-time inventory visibility, and custom fulfillment solutions for seamless business expansion. Our merchant-first approach and proprietary fulfillment tech put you in control. Headquartered in Fort Lauderdale, FL, ShipMonk proudly operates 12 cutting-edge fulfillment centers with over 2,000 team members across the US, Canada, Mexico, U.K., and Czech Republic. As America's fastest-growing third-party logistics (3PL) provider, we specialize in accelerating sustained growth for DTC, B2B, and retail fulfillment brands of all sizes and verticals. Partner with ShipMonk for scalable e-commerce fulfillment and unlock your global potential. -
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Infor CloudSuite Retail
Infor
Imagine a single, holistic, and fully integrated system that covers—and connects—every facet of your business. Predictive analytics and smart data to improve business processes. Beautiful, intuitive designs to enhance user engagement. Delivery in the cloud so it’s easier to deploy, integrate, and update. A unifying omni-channel experience that’s mobile, social, and built for the future of the industry. Infor CloudSuite Retail delivers all these features via a fully-integrated technology suite that’s designed for retailers, by retailers. Infor CloudSuite Retail’s industry-specific functionality is purpose-built for the retail industry, and is already providing the tools for more than 2,500 grocery, fashion, and specialty retailers to future-proof their enterprises around the globe. -
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Hopstack
Hopstack
Hopstack is a warehouse and fulfillment operating system helping e-commerce, retail, and 3PL companies drive operational excellence in warehousing operations and empowering warehouse managers with real-time visibility into every process and activity involved in the order fulfillment lifecycle. The platform bridges the gap between an ERP and a legacy WMS by enhancing efficiency and enabling granular visibility at every step of the fulfillment process. Hopstack's platform empowers businesses to gain control of their warehouse operations, eliminate chokepoints and improve fulfillment throughput without scaling costs. The digital warehouse software comes integrated with most of the commonly used hardware (Scanners, Printers, Robots, AGVs, AMRs, etc.), and other software platforms (ERPs, e-commerce marketplaces, shipping carriers, etc.). Hopstack’s proprietary algorithms enable self-learning process improvements including order batching, route optimizations, and dynamic task allocationStarting Price: $12,000 -
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Temenos Fabric
Temenos
Accelerating omni-channel backend application development in an agile, open and secure way. With Temenos Fabric financial institutions can focus their time and resources delivering superior app experiences instead of custom building digital channels backend capabilities. The Fabric feature set provides everything a development organization needs to support amazing omni-channel applications that exceed both user and business expectations. The solution combines all required omni-channel middleware capabilities into an integrated, cost effective solution that allows application development teams to efficiently deliver amazing application experiences. As a result using Temenos Fabric reduces application development time and cost, enables more parallel work streams, maximizes reuse, and simplifies deployments and maintenance. Radically accelerate application development by decoupling front- and back-end, leveraging built-in value-added services, reusing components and configuring backend. -
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You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.