Audience

Companies that want a platform to manage, report, and analyze their UC&C platform

About MAF ICIMS

Efficiently manage, report and analyze your UC&C platform and associated elements. It's really quite simple, our software gives you the tools to efficiently manage, report and analyze your UC&C platform and associated elements. The modern workplace is changing faster than ever making it essential you have these tools in place to ensure your investment in UC&C is delivering the expected productivity gains, cost savings, and improved business processes. With a near real-time snapshot view (updated every 60 seconds) of Unified Communication usage, the various dashboards show User Adoption, Employee Productivity, Call Quality, and Cost information. Enjoy the flexibility of a user experience the way you want it, and customize the position of dashboards and what information is displayed. Filters can be applied to ensure that only relevant information is displayed. Click-through reporting produces detailed reports directly from the dashboard user interface.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

MAF InfoCom
Netherlands
www.mafinfo.com/product/maf-icims-unified-communications-monitoring-analytics-reporting/

Videos and Screen Captures

MAF ICIMS Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Webinars
Live Online
In Person
Support
Phone Support

MAF ICIMS Frequently Asked Questions

Q: What kinds of users and organization types does MAF ICIMS work with?
Q: What languages does MAF ICIMS support in their product?
Q: What kind of support options does MAF ICIMS offer?
Q: What type of training does MAF ICIMS provide?

MAF ICIMS Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
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