Alternatives to Lookback

Compare Lookback alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Lookback in 2026. Compare features, ratings, user reviews, pricing, and more from Lookback competitors and alternatives in order to make an informed decision for your business.

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    Userback

    Userback

    Userback

    Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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    Starting Price: $7 per month
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    Usersnap

    Usersnap

    Usersnap

    Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
    Starting Price: $69.00/month
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    Mouseflow

    Mouseflow

    Mouseflow

    Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.
    Starting Price: $31 per month when paid yearly
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    UserTesting

    UserTesting

    UserTesting

    UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.
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    Great Question

    Great Question

    Great Question

    Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.
    Starting Price: $49 per month
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    GutCheck

    GutCheck

    GutCheck

    To prosper and gain a competitive advantage in today’s rapidly evolving economy, brands need to take an agile approach to market research. However, traditional research firms are too expensive and move too slowly, and DIY tools simply don’t deliver insights at the analytical depth necessary to make decisions with confidence. This is why GutCheck pioneered agile market research more than a decade ago, and why the world’s most innovative and successful brands trust us to inform their growth strategy and most critical business decisions. Our approach to agile uniquely emphasizes both speed and rigor, a combination that allows us to capture deep research insights and offer actionable recommendations at the velocity our clients need to uncover their optimal audience, capitalize on growth opportunities, capture additional market share, and maximize revenue.
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    Lyssna

    Lyssna

    Lyssna

    Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features include: Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing. Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites Lyssna is designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders.
    Starting Price: $82 per month
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    Optimal Workshop
    Optimal is the world’s most loved user insights platform, empowering every role in every business to embrace user insights through accessible, AI-powered tools that drive measurable business impact. From product managers and UX researchers to designers, marketers, and CX leaders, Optimal makes it easy for anyone to discover what users need, and act on it with confidence. Run user research and user testing at scale, including usability testing, card sorting, tree testing, surveys, and prototype validation, without needing a research background. Get fast, AI-powered analysis, recruit global participants, and share clear insights that drive action. Trusted by leading teams, Optimal helps reduce risk, improve UX, and deliver better digital experiences at speed.
    Starting Price: $199/month
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    Loop11

    Loop11

    Loop11

    Set real-world tasks and measure the success of your product against real customer intent. Design your own tasks and questions and focus on the details that matter to you. You can collect insights from hundreds of users, or just a few: the choice is yours. Record video and audio of your users, so you see and hear their exact experience with your product. Loop11 allows for moderated and unmoderated user testing. You need to understand your customer’s experience wherever they use your product. Loop11 makes it easy to test on different devices so you capture the full user experience. Loop11 puts the focus on your research rather than study logistics. Test prototypes, live websites and competitors without the need to add code to the product. Build better experiences and make more informed decisions by putting the customer at the center of your business.
    Starting Price: $179 per month
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    Maze

    Maze

    Maze

    Eliminate hours of work watching user research recordings with test results that are instantly translated into the metrics that matter. Quickly create a maze for every project need, from surveys to usability tests, then share with users in a matter of minutes with a simple URL. Watch test results come in in real time and instantly transform into quantitative data, like mis-clicks and heatmaps. Then share your findings and start a discussion with stakeholders in your unique, auto-generated Maze Report. Use Maze to validate ideas and concepts, test wireframes, usability and copy, or gather user insights through feedback and satisfaction surveys. Maze is intuitive, browser based and device agnostic, integrating seamlessly with leading design platforms like Figma, InVision, AdobeXD, Marvel, and Sketch to accelerate your testing process.
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    UserZoom

    UserZoom

    UserTesting

    UserZoom (now part of UserTesting), empowers Design, Research, Product, and Marketing teams to create digital experiences their customers love. Whether you need to inform quick design iterations or democratize UX research across global teams, UserZoom’s products and services can help you quickly get the insights you need to make more confident decisions.
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    UXtweak

    UXtweak

    UXtweak

    UXtweak is a powerful online UX researching tool that provides many useful tools to help you create better digital products. UXtweak can be used for: - Defining information architecture and content categorization with our Card Sorting and Tree Testing Tools - Testing usability - you can test websites, web apps, prototypes, competition, mobile apps, mobile prototypes, mobile webview, or any designs - Empathizing with your users with tools such as - Preference Test, Five Second Test or Surveys - Exploring user behavior and optimizing finished products using Session Recording with Heatmaps. Recruiting participants for your studies is made easy. With the Recruitment widget you can turn your website visitors to study participants right on your website or leave the recruiting to us and our global User Panel. Start tweaking your user experience with UXtweak now!
    Starting Price: $99/per month/per user
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    Userlytics

    Userlytics

    Userlytics

    Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
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    Userfeel

    Userfeel

    Userfeel

    Userfeel is the user testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Test any site in any language. Our panel consists of more than 130,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand. Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad. Get your results in less than 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.
    Starting Price: $59.00 per test
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    Useberry

    Useberry

    Useberry

    Useberry is a comprehensive UX research platform that enables product teams to build better digital products more efficiently. It offers a variety of research methods, including prototype testing, website usability testing, and access to a participant pool with over 100 targeting attributes across 34 countries. The platform integrates seamlessly with popular prototyping and design tools, allowing users to set tasks, validate assumptions, and progress confidently. Useberry provides powerful insights through features like click tracking, user flows, and recordings, which capture user interactions, including mouse movements, face, voice, and screen activity. The platform supports various testing methods such as single task, open analytics, first click, five-second tests, online surveys, card sorting, tree testing, preference testing, and randomization.
    Starting Price: $67 per month
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    PlaybookUX

    PlaybookUX

    Playbook UX

    PlaybookUX is an international software that helps businesses get feedback from their target audience. Watch videos of real people interacting with your product, prototype, website, concept, and more. Our software handles recruiting, incentivizing, transcribing, and analyzing the video sessions. We leverage natural language processing to analyze research sessions. Stay on top of all your insights by building your central research repository. Since you are already conducting all of your research within PlaybookUX, tagging, searching and organizing is easier than ever!
    Starting Price: $49 one-time fee
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    UXArmy

    UXArmy

    UXArmy

    UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully launched products, UXArmy streamlines your team’s access to critical insights, empowering everyone—from designers to product managers to marketers alike—to validate, optimize, and iterate. Whether it’s unmoderated tests or moderated interviews and focus groups, UXArmy lets you watch real users engage with your product and messaging, revealing emotional insights in addition to stats. With screen and video recordings, AI-powered analysis and infographics, you’ll get fast, actionable insights to keep your product on track, ensuring it truly meets your users’ needs. UXArmy ensures your product resonates across cultures with localization testing in 25+ languages. And, thanks to our global participant network—including one of the strongest panels in Asia—you’ll reach the right audience
    Starting Price: $99 a month
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    UserLook

    UserLook

    UserLook

    Watch people talk honestly about your mobile app or website while they use it. Make confident decisions by understanding the WHY behind your metrics to improve conversions, usability, UX and retention. Skip the headaches around user recruiting and testing logistics. Simply enter your mobile app, website or prototype URL to get insights on-demand or auto-delivered monthly. Inspire and align your team simply by sharing a test results link. Learn from real user stories that go beyond the blind-spots & biases of surveys, analytics and improper research.
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    UserX

    UserX

    UserX

    UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.
    Starting Price: $299 per month
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    Hotjar

    Hotjar

    Hotjar

    Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.
    Starting Price: $99 per month
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    Hubble

    Hubble

    Hubble

    Hubble is an all-in-one user research platform designed to empower product teams with continuous user insights throughout the product development cycle. It offers a suite of tools, including unmoderated research capabilities such as usability tests, concept tests, prototype tests, design AB tests, live product tests, card sorting, and tree tests. These features enable teams to test product ideas early, scale user research insights, and make informed product decisions. Hubble also provides in-product surveys to collect contextual feedback from users, enhancing engagement and survey response rates. Additionally, it offers participant recruitment services, granting access to a diverse pool of over 4 million B2B and B2C user personas across 150 countries, streamlining the research recruitment process. The platform integrates with tools like Figma for seamless prototype testing and supports various question types for comprehensive data collection.
    Starting Price: $95 per month
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    User Insights

    User Insights

    User Insights

    User Insights is the easiest way to understand what your customers think about your website. Get ideas for improvements, address friction points, and improve conversions and so much more. No more guessing or wondering “what if?” Be confident in your decisions and improve your website with real user feedback. It's really hard to build a user centric product without talking to users, so we make it easy. All we need is a link. We’ll send that link out to our panel of testers or you can share it yourself to your own. Our competitors think you should pay more for additional features. That's crazy. You get all of our features for every test. Additionally, we're not sure why you'd ever need a subscription for user testing, so we don't have one. We ask testers to spend at least 5 minutes on your site. Our competitors prefer 20+ minutes. We think if it's worth finding, you'll see it within 5. And besides, users who spend 20+ minutes on your site aren't the ones you're struggling to understand.
    Starting Price: $20 per user tests
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    TryMyUI

    TryMyUI

    TryMyUI

    Watch videos of real people using your website and find out. Get your first 5 user test results free. Write a list of tasks you want users to perform on your website. Choose from a wide array of demographic factors to find the right users. Collect videos to hear what users are thinking and see where they’re getting stuck. Analyzing user testing videos is a time-consuming process, but with our Collaborative Analysis suite, turning user data into product action is fast and easy. Divide and conquer your results, then share key moments and findings efficiently to keep the team up to speed. Collaborative Analysis saves time and gets everyone engaged directly in user data. Scale up your research with crowdsourcing! The UXCrowd aggregates and ranks usability insights with crowd voting, so you can immediately see which issues were most important to users. Run more tests, find the big issues faster, and take action to improve your website, aided by the wisdom of the crowd.
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    Qualitative

    Qualitative

    Qualitative

    Qualitative makes it super easy to invite, schedule, and conduct user research sessions. Self-service to send email invitations to research participants. Calendar events with video conferencing and dial-in are created as you schedule participants. Sending incentives to participants anywhere in the world is as easy as clicking a button. Qualitative is a user research platform that makes it super easy to conduct user interviews. Recruit from your website using our pop-up, email invitations to your users through our self-service emailer, share a screener link yourself, invite previous research participants through our CRM, or have us create a custom pool of user research participants for you. Create your own screener to filter user research participants. Set your recurring availability for user research participants to request interview slots. Qualitative automatically creates interview calendar events with video conferencing and dial-in for you and your research participants.
    Starting Price: $50 per month
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    UserInput.io

    UserInput.io

    UserInput.io

    Our customer feedback, task testing, and conversion optimization services are the best way to learn what your customers think about your website and start making improvements. Look over the shoulder of real people in your target market and learn about where they have unanswered questions, get stuck, or start to lose trust. Test a new feature, product, or marketing message with a small group of prospects and make edits before you roll it out to your entire audience. Observe user behavior and log any unexpected interactions or issues so that you can fix the error before it becomes a problem for your customers. We offer a range of user testing services designed to help you improve your user experience and convert more prospects into customers. Hire real people to record their screen as they talk through that process to understand how to improve.
    Starting Price: $29 per review
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    UserBob

    UserBob

    UserBob

    Average users from the United States will record their screens and provide their first impressions as they use your site or app. You'll be able to "see what they see", by receiving first person, unbiased reviews of your product directly from your target market. Most users decide if they will move on to look for an alternative site in less than a minute. UserBob's short unmoderated tests will determine if your site or app is creating the desired first impression. If your site is making a good first impression but users aren't converting, longer tests asking users to accomplish a particular task will expose your site's usability problems. Eliminating what frustrates users will help optimize your conversion rate. UserBob recruits users to try out your app or website. You provide a scenario for the users and give them a task to attempt to complete. While they are using your site or app, users will think out loud and record a video of their screen and their feedback.
    Starting Price: $1 per video
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    Loadmill

    Loadmill

    Loadmill

    Create automated API tests from real user sessions. Loadmill helps companies unclog the Dev pipeline, boost velocity and automate manual testing by replaying real user behavior. Eliminate regression bugs by replaying thousands of tests based on real user flows. Reduce your regression cycle duration and keep your team focused on what matters. Cut costs on ineffective testing efforts and maintenance. Automatically generate regression tests from real user recordings. Move fast and keep your team focused on what matters. Automate the entire QA process by replaying real user behavior. Integrate Loadmill into your continuous delivery pipeline and start shipping faster. Loadmill is using real traffic from websites around the world to test your server's performance. Get results fast - launch tests within seconds & detect bottle-necks before production. Truly distributed - unlimited unique IPs and locations per test. Record and replay your own user scenarios at scale.
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    Affect Lab

    Affect Lab

    Affect Lab

    Tech-driven consumer insights platform for Insights teams. Map insights across media, digital and shopper touchpoints, deliver customer experiences that resonate emotionally, optimize customer journey for increased conversions, gain emotion, attention, engagement and noticeability insights. Usability testing and analytics platform for UX teams. Measure attention, engagement and emotion across user journeys, test prototypes, mockups, websites, apps and chatbots, identify key elements within the UI that customers notice, deliver emotionally optimized UX and drive conversions. Emotion Insights to create the best customer experiences. Facial Coding APIs to measure emotional response at scale, single face emotion recognition, in-the-wild multi face emotion recognition, recorded video emotion analysis. Test stimuli of various modes and channels like videos, print ads, planograms, package designs, websites, apps, chatbots, etc.
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    User Interviews

    User Interviews

    User Interviews

    Get fast access to quality participants or earn money by participating in studies. Source from our audience of over 1.5 million quality participants. Target by profession, location, demographics, or any criteria you choose. Recruit research participants in hours, not weeks. Fast, affordable, flexible. Pay only for completed sessions. Discover your single source of truth for participant management. Quickly recruit your own users with customizable tags, filters, email templates, and more. Automatically track participant research history to choose the best candidates for each study. Build your panel with CSV uploads or your customizable opt-in form. Talk to users today. Seriously, we're fast. It's free to sign up + get your first 3 recruited participants free. We connect researchers and participants. Source from a pool of more than 1.5 million participants to reach nearly any target audience.
    Starting Price: $20 one-time payment
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    Wondering

    Wondering

    Wondering

    Take the guesswork out of your product development. Make product decisions 16x faster with AI-first user interviews, prototype tests, surveys, and concept tests. Build and launch AI-powered research prototype tests, user interviews, surveys, and design tests for real users on your website or to our global panel. Rapidly get actionable insights in 50+ languages that help you grow your product. Whether you’re interviewing 10 or 10,000 customers, AI conducts and analyzes conversations with your customers, enabling stretched teams to conduct high-yield research in 10+ languages, asynchronously. Get to know your customers and test your assumptions continuously with AI-first research. Empower your team with actionable user insights based on AI-led conversations and concept testing with real customers. Target customers in your product with action-based triggers, or recruit participants from our vetted global panel of 150k participants and over 300 demographic, and behavioral filters.
    Starting Price: $149 per month
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    Conversion Crimes

    Conversion Crimes

    Conversion Crimes

    Every store is losing money somewhere, how do you learn what stops the sale on your store? simple, get intel from real users showing exactly where to find it. The only way this intel can be found - is by watching. Something anyone can do. Our tester agents visit your store while recording their screen and talking you through their experience. Forget guesswork and siloed experiments! Optimize your online store based on data gathered from real users — learn where they get frustrated and you lose the sale. Their unfiltered feedback might be painful, but it will be eye-opening. Real users, finding real problems. They'll pull apart your store and give you the cold hard facts on anything you ask them! Watch them get frustrated, confused, or lost - revealing exactly where the friction to their buying experience is. Once they’re done, we’ll send the video over so you can understand their experience. Identify the friction and eliminate it, leading to improved conversion & more profit.
    Starting Price: $10 per test
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    TestMate

    TestMate

    TestMate

    Test your website with real Australian users. TestMate leverages insights from real Australians to assess your site or application’s usability. We believe that user experience design with actual users in mind is the key to creating great digital products. We can help you uncover potential issues or bugs, improve your website's conversion rates and discover new ideas to improve UX! TestMate has developed a website testing process that provides you with a comprehensive analysis of how Australian customers experience your online services. We are a User Testing agency in Melbourne, rated one of the best website testing company because we use real users when testing websites to ensure you receive top quality analysis and results! Tell us about your project and the questions you need answered, so we can tailor our User Testing service for you, unlike other testing websites and companies! Get perceptive feedback from local users that meet your test website demographic. Watch your videos!
    Starting Price: $480 per project
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    Userbrain

    Userbrain

    Userbrain

    Userbrain shows you what’s working for your product — and what’s not. A simple tool that lets you create a user test in minutes and get results in just a few hours. Whether you’re a UX designer, researcher, or manager, with Userbrain you’re bound to build products people love to use. Watch real people with different personalities, locations, and device types interact with your product in their normal surroundings.
    Starting Price: $35 per month
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    Snap

    Snap

    Snap

    Snap enables instant usability testing by creating AI personas that simulate real users. Upload a Figma prototype, website URL, or product screenshot, then instruct the AI personas to perform tasks, explore flows, and provide feedback. Within minutes, you receive session recordings, transcripts, and actionable recommendations, no recruiting or scheduling required. You can define custom personas based on interview transcripts or audience descriptions, select screens or pages to test, and run multiple AI participants concurrently. The platform consolidates insights across participants and delivers reports that mirror human-user test results. Snap is designed to replace weeks of manual usability testing with fast, scalable, AI-driven experiments to validate design decisions, uncover usability issues, and iterate more effectively.
    Starting Price: $49 per month
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    UserTribe

    UserTribe

    UserTribe

    We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.
    Starting Price: $150 per year
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    Lightster

    Lightster

    Lightster

    User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today. Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free. Use Lightster for: * Customer discovery/interviews * Surveys * User testing Features: * Live conversations - schedule moderated sessions with your target audience right on Lightster * Surveys - send surveys to users on the platform and get instant insight without breaking the bank * Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in * Double-screening - ability to view detailed profiles before selecting for participation * Web & mobile - Lightster works on both web or mobile, giving you maximum convenience * All-inclusive pricing starting at $12.50 per session
    Starting Price: $50/month
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    PingPong

    PingPong

    PingPong

    PingPong helps you carry out great product research by finding & scheduling interviews with users from all over the world. Our Instant panel has tens of thousands of testers recruited from all over the world. Stress-free scheduling on your terms. Tell us when you're free to run interviews and we'll get them booked into your calendar. No more worrying about software downloads and video conferencing. Our platform has video calling built in—just log in when your interview begins. Review all your completed research in a single place and share with those who need to understand it. Once your interview is completed, we'll make sure your testers get paid seamlessly. No need to track and manage your outgoing payments. User interviews and user tests made simple. We've built PingPong to take care of all your remote UX research needs in one place: from tester recruitment to payouts. Find your perfect research participants from our pool of 130.000+ users.
    Starting Price: €90 per credit
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    UXprobe

    UXprobe

    UXprobe

    We put your users at the center of every step of the design process. We try to get as much feedback as possible to make sure you create useful solutions. Every step of the way, we work together with your product team in a lean and agile manner in order to deliver a validated solution fast. We use our time in the most optimal way, focusing on the goals. We love problem-solving and are not a fan of busy work. We listen to all stakeholders (in 1-on-1 interviews) to understand the problem and challenge the solution. Our user requirements are based on your users’ needs matched with your business goals. You’ll get a prototype that looks and feels like a beta version of the actual solution. We use prototyping tools like Axure RP to get us the focus on the users’ interactions. For creating the visual assets, we use design tools such as Sketch, Adobe XD and Figma. We validate your solution with your potential users and include people with an impairment.
    Starting Price: $250 one-time payment
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    UserPeek

    UserPeek

    UserPeek

    Say hello to UserPeek, your go-to platform for all remote usability testing! UserPeek invites businesses to experience firsthand how users interact with their products. With user-friendly tagging and annotation features, UserPeek ensures UX evaluations are a breeze and swiftly accomplished. A standout feature of UserPeek is its rich and diverse tester panel. Carefully selected, this panel represents a broad mix of demographics, empowering businesses to gain a wide-ranging understanding of user behaviors and inclinations. Additionally, UserPeek's speech-to-text transcription tool brings a new level of efficiency to user testing, instantaneously translating user feedback into actionable insights. With UserPeek's exclusive Highlight Reel feature, businesses can curate impactful presentations. Selecting key moments from user testing videos enables a succinct and compelling narrative that truly highlights critical user interactions and feedback.
    Starting Price: $55 per tester
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    UXReality

    UXReality

    UXReality

    Visual attention is a key factor responsible for users' behavior. With UXReality solutions, you will know exactly, and not guess where users are looking at when using your app or website, why users behave differently than expected, how users consume content. Emotional design is a reason why one good product is more successful than another good product. Does your design evoke emotions? With UXReality you can measure how users perceive your design. With UXReality you understand user reactions associated with specific moments of their journey or with particular elements of the user interface. This knowledge empowers you to create truly emotionally engaging designs. With UXReality, you don't need special skills. By using the magic of powerful AI and a selfie camera of a user device, we are able to record user behavior (scrolls and taps), his gaze movements, and emotional reactions (facial expressions).
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    Respondent

    Respondent

    Respondent

    Respondent is a marketplace for sourcing business professionals for in-depth research interviews. Gain a deep understanding of your target audience. Recruit business professionals and the general population for research interviews. Create B2B or B2C research projects. Start recruiting your target audience. Pay participants after your interviews. Recruit business professionals with verified work information. Refine your product with feedback from both current and prospective users. Test the viability of your ideas quickly, and find inspiration for new projects. Talk to users of competitive products, and hone in on what makes you unique. Research B2B topics with real participants from verified companies. Leverage our top-notch participants for a wide variety of consumer research topics. Build customer personas with live conversations - not guesswork. Target the audience you want to conduct research with and choose how much you want to pay them.
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    UserBit

    UserBit

    UserBit

    UserBit is a comprehensive, cloud-based platform tailored for UX and product teams to efficiently manage and deliver their research. It offers a unified space for organizing user interviews, feedback, audio, video, and notes, facilitating seamless collaboration among team members. The platform's robust analytical tools, including tagging, affinity diagrams, and word clouds, enable in-depth qualitative analysis, transforming raw data into actionable insights. Additionally, UserBit provides specialized UX tools for creating and exporting design deliverables such as personas, journey maps, and visual sitemaps, streamlining the design process. By consolidating these functionalities, UserBit enhances team efficiency and supports informed decision-making in user experience design.
    Starting Price: $30/month
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    Indeemo

    Indeemo

    Indeemo

    Indeemo is an end-to-end, AI powered Video Research platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences deeper and at scale. Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. Indeemo's advanced AI tools transcribe, translate, and analyze multimedia research content in 30+ languages, helping researchers surface insights faster. Our intuitive Reels editor makes it easy to trim and organize key video moments into impactful, shareable highlight reels.
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    User Interview Exchange

    User Interview Exchange

    User Interview Exchange

    Helps others and earn a UIX Token for each request that you are an interviewee for. Give a user interview, get a user interview. The User Interview Exchange is a site for creators to validate and iterate products that boost our personal and professional lives. Earn tokens by participating in user interviews. Help shape cutting-edge products by sharing your experiences in 30-minute video chat user interviews for products relevant to you. As thanks for your participation, for every user interview you participate in you will earn a UIX Token to conduct your own. Exchange tokens to conduct your own user interviews. Exchange each UIX Token for a 30-minute video chat user interview with someone in your target segment. Post a new request for a user interview and get email alerts when someone thinks they may be a good fit for your user research. The User Interview Exchange is for anyone who is trying to find users to interview for product development.
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    Liveminds

    Liveminds

    Liveminds

    We source potential research participants using the biggest data set on human behaviour ever created. Your recruitment sample is based on extremely detailed insights on users’ behaviour on social networks and 10 million other connected websites. Behavioural Recruitment gives us access to 100X more people than the biggest global market research panels. We can find participants who genuinely match your criteria, from three billion people in 190+ countries. Your participants will be enthusiastic and fully engaged in your online qual & quant projects. People are fresh to research and keen to take part in one-off projects talking about a subject they’re interested in. Whether you’re running qual, quant, focus groups, ongoing communities or surveys, or carrying out consumer or UX testing – we can find the best participants for you.
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    Preely

    Preely

    Preely

    Preely lets you setup a remote, unmoderated user test in minutes and get actionable results from test participants within 24 hours. You can use the insights to validate ideas or existing prototypes, test your assumptions or to get new ideas that will improve your product.
    Starting Price: $40/month
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    CaptureUX

    CaptureUX

    Ovo Studios

    CaptureUX is a right-sized, PC-based tool for UX research and usability testing. With CaptureUX, you can: Record participants in MP4 format. Annotate recordings in real time or post-test. Create stand-alone video highlights for use in websites and presentations. Generate lists of research findings/results. Publish HTML-based reports with annotations, findings, and links to MP4 video.
    Starting Price: $900/year
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    Browsee

    Browsee

    Browsee

    Ideal tool for understanding user behavior on your website. Identifying customer pain points have never been easier. Visually understand every action on your website with Session Recordings, Heatmaps, Funnels & Feedback Forms. Identify the problem a user is facing while browsing. Rage, Confusion, Feeling Lost, and many more. You can even choose to completely block any textual data on a page to reproduce the experience with anonymized recordings. By default, Browsee doesn't record any sensitive input fields like passwords, emails or numbers. Browsee honors Do Not Track settings in Browser and is compliant with EU GDPR. A flexible system for you to choose amongst which fields to record or not to record. Browsee allows you to prioritize pages based on your current need. Filter sessions by referral, UTMs, CSS elements, device, geo, and much more. Create a Segment and watch for errors and user sentiments.
    Starting Price: $19 per month
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    Articos

    Articos

    Articos

    Articos is an AI first user testing and research platform that gives you human like insights in about 30 minutes using synthetic users. You can validate ideas, test messaging, and learn what different personas think without recruiting participants or waiting weeks for interviews and analysis.
    Starting Price: $79/month
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    QoQo

    QoQo

    QoQo

    Save money and get more done in user research and discovery. For design agencies, internal teams, and freelancers. Quickly and simply benefit from research data to save precious time and effort in the user research and discovery stage. Compete by saving time without cutting UX. Stop guessing, and swiftly gather insights from public knowledge. Easily produce meaningful designs avoiding Lorem Ipsum. Speed up the discovery process and time to MVP or design draft. De-risk by increasing the design team’s knowledge. Increase capabilities in UX without internal experts. Proactively prevent budget overruns and effectively collaborate with clients who have small budgets. Overcome the challenges of limited resources and budgets with quick and actionable data. Take on more projects without the pain, while growing opportunities for UX work. Maximize both your design productivity and quality. It can help you identify challenges, risks, and key elements for your design brief.
    Starting Price: $15 per month