Alternatives to LocalResponse
Compare LocalResponse alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to LocalResponse in 2026. Compare features, ratings, user reviews, pricing, and more from LocalResponse competitors and alternatives in order to make an informed decision for your business.
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1
Phonexa
Phonexa
Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. -
2
DialerAI
Star2Billing S.L. (ESB65173742)
Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. -
3
Zadarma
Zadarma
Powerful Cloud Telephony for Global Businesses Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface. Key features: - Virtual phone numbers in 110+ countries - Free cloud PBX with IVR, call routing, and analytics - Integration with CRMs: HubSpot, Zoho, Bitrix24, and more - AI Voice Agent and AI-speech recognition and analytics - Apps for desktop, mobile, and browser-based calling - AI-powered voice agents and call tracking - Full control via web interface and API Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.Starting Price: $2/month -
4
uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow DesignerStarting Price: $59.99/month/user -
5
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
6
Call Center Studio
Call Center Studio
Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨💻 Easy to use 🔗Smooth integration -
7
Flowon AI
Flowon AI
Flowon AI is an AI-powered phone answering service for SMEs. Never miss a call again—our virtual agent greets customers, answers common questions, and routes important calls. Set it up instantly with a simple link and keep your business responsive 24/7.Starting Price: $49/month -
8
VoiceShot
VoiceShot
Run Your Business From Anywhere with a Virtual Cloud Phone System. Turn your business phone number into a virtual phone system starting at only $12/month. Business number on personal phones, auto-attendant, extensions, greetings, call routing, voicemail-to-email and more! No hardware required. -
9
Call Box
Call Box
Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Ditch outdated hardware systems that are difficult to configure and expensive to maintain. Quickly make adjustments with Call Box's flexible and reliable VoIP system. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing. -
10
Phonely
Phonely
Phonely is an AI voice automation platform that enables businesses to answer and manage phone calls using lifelike AI agents capable of handling customer support and outreach at scale. It allows companies to deploy human-sounding voice agents that greet callers, respond naturally, and execute tasks such as scheduling appointments, updating CRM records, processing payments, or routing calls in real time. Phonely can answer unlimited simultaneous calls without hold times, using generative AI to recognize intent, clarify misunderstandings, and maintain fluid conversations that feel human rather than scripted. It integrates with common business tools, including CRM systems, calendars, and helpdesk software, enabling automated workflows with zero human intervention. It also records, transcribes, and analyzes calls to deliver AI-driven insights, while its knowledge base allows agents to pull directly from company data for accurate, context-rich responses.Starting Price: Free -
11
YOCC
Bigv.in
YOCC can add multiple extensions to your Cloud telephony solution India for all your locations, departments and employees and your mobile office is ready for business. You can choose an easy to remember Toll free or Non-Toll free virtual number or even choose to continue your existing number. Greet and serve customers in the language of their choice with top of the line multi lingual cloud contact centre. Think Global But Act Local! YOCC multi-level IVR Solution helps smartly streamline all strategic business units on single hosted number. YOCC enables live as well as recorded Call monitoring to listen to any or every call between agents and customers and ensure high customer service standards. View comprehensive call analytics, agent specific call reports and more using the YOCC web interface and mobile app to get insightful inputs on inbound calls. -
12
Beeslee
Beeslee
Beeslee is an AI-powered virtual receptionist that answers business calls naturally and professionally around the clock, greeting callers with a human-like voice, understanding their needs, answering questions about your services, and booking appointments directly into your calendar without requiring special phone equipment or technical skills. It operates 24/7 so you never miss a call, captures leads, transcribes conversations, and integrates with popular calendar tools to manage scheduling in real time, all with a simple setup that takes just minutes. You can customize your AI receptionist’s personality, greetings, and responses using a no-code builder and upload specific business information like hours, services, and pricing so it gives accurate, relevant answers; if a caller needs human assistance, Beeslee can take a message and notify you instantly via email or SMS with the full transcript.Starting Price: $99 per month -
13
CenturionCARES
CenturionCARES
Customer data collected by CARES is always passed along throughout the customer experience journey. No need for agents or customers to repeat themselves. CARES will reconnect a call directly to the agent who was assisting the caller when the call was disconnected, preserving the continuity and accuracy of the interaction. Identify segments of your customer base for priority routing to the front of the queue or to agents specifically trained to service VIP customers. Allow your customers to press or speak their way through your phone menu. CARES is tailored to the unique needs of your organization. Customers receive account-specific information while they wait in a queue, saving time while maintaining the personalized service experience. Gives callers the option to receive a call back from the next available agent rather than hold, allowing better use of their time without losing their place in line. -
14
OneNumber
Vasudev
Connect multiple phone numbers with your virtual number & never miss a call again. Let your team handle many calls at a time. OneNumber with welcome greetings through IVR and a personalized experience with self-help and the virtual receptionist is ready. Connects the callers directly with the department based on their IVR menu inputs. Bring mobility to your team's call handling as calls are forwarded directly to your employee's phone number. Track and monitor all your employee's performance down to each customer call and their performance. It gives access to detailed reports of your customer calls and get daily insights with up-to-date agents and call information. Monitor your business calls and team performance with timely recorded customer conversations. OneNumber calls placed at your virtual phone number are sent to your or your agent's number directly. No need to sit at their landline or office desk to answer calls. -
15
SIMPSY Voice
SIMPSY
Set up customer service or support call center with ease and cost-effectively. Track your virtual agent and customers. SIMPSY Voice is a product of SIMPSY LLP offering a system to support business call centers. It aims to provide affordable call rates and low subscription fees to support businesses in offshoring or outsourcing customer support. Establish an international presence with local numbers as you market your business in a different countries. Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.Starting Price: $6.90 per user per month -
16
Hi Voicemail
BridgePoint
Trusted by top salespeople to manage their voicemails. Stop unwanted, junk messages wasting your time. Magically turn those voicemails into text. Get the gist without listening. Stop robocalls and spam cluttering your inbox. Read your voicemail instantly, multiple voicemail greetings, and change greetings on the fly. Forward to email or delegate to your team, offline support, and unlimited cloud storage. Spam blocking isn’t perfect, so we don’t destroy your data. Access all blocked voicemails right from the app. Contribute back to the community by adding callers to your own whitelist/blocklists. Read your voicemail and create custom voicemail greetings. Call forwarding unanswered, busy, or out-of-range calls will use your bundled minutes or be charged at your landline calling rate depending on your mobile carrier plan. Activate greetings automatically using locations and forward voicemails to email automatically.Starting Price: Free -
17
Retreaver
Retreaver
Retreaver is a cloud-based call tracking and routing platform built for performance marketers, agencies, and brands. We help you tag, route, and optimize inbound calls in real time connecting each caller to the right agent, department, or buyer using custom logic and data. Track conversions, measure ROI, and personalize experiences with CRM integrations, caller profiles, and real-time tracking. Our flexible tag system gives you full control over routing, analytics, and call flow optimization. What sets us apart is hands-on, responsive support. No tickets, no waiting just real help when it counts. We also offer seamless integrations with tools like RedTrack, ClickFlare, and TrueCall to give you a complete performance marketing toolkit. With no contracts, no hidden fees, and performance-based pricing, Retreaver is built to scale cleanly and transparently with your business. Explore more on our socials, book a personalized demo, or share your experience with a review.Starting Price: $1.00/month/user -
18
Lekta
Lekta AI
Replace your IVR system with our AI-powered routing system, so customers contacting your call center can simply describe what they want to talk about. It's not only about a better customer experience, but also brings you data you can use to optimize your customer care processes. Let your customers handle the most popular tasks with an automated system. By freeing your customer care staff from the most repeatable work you are allowing them to develop their skills and specialize. It's a win for everyone - customers, employees and your business. Lekta is the perfect technology to take care of your outbound campaigns, like debt monitoring or customer satisfaction surveys. Each conversation generates a lot of business data, which you can use in your business intelligence systems. Your conversational agent should not only deliver the best customer experience, but also bring you valuable business insights. -
19
Parlance
Parlance
We believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with every day. Parlance empowers organizations to harness the power of voice and enable your customers to speak naturally and connect directly when they call you on the phone. No long hold times, no confusing menus, no numbers to press on a dial pad. Parlance voice-enabled call routing solution enables fast, simple, and intuitive caller experiences to get callers to the right place in any organization without the effort and frustration of IVR menus, Automated Attendants, and long hold queues. High levels of user engagement deliver immediate impact and attractive ROI. Deliver the experiences your customers want, and the efficiencies your contact centers need. Please callers, increase agent availability, reduce costs, and more. -
20
EasyGoIVR
SAN Softwares
Unlock enhanced communication capabilities with EasyGoIVR. This cloud-based IVR solution streamlines call management, boosts efficiency, and enhances customer satisfaction. With features like automatic call routing, real-time monitoring, and personalized greetings, EasyGoIVR revolutionizes your call center experience. Direct calls to the appropriate department effortlessly, ensuring swift resolutions and improved customer satisfaction. Access detailed customer profiles containing contact information, communication history, purchase records, and preferences. Easily store and manage detailed quotation information, including pricing details, services offered, terms and conditions, and relevant attachments. Effortlessly track and manage the status of every document, from medical certificates to visa applications and bank documents. Seamlessly integrate with powerful tools such as WhatsApp, bulk SMS, and email for efficient and effective communication with customers.Starting Price: Rs.2999 + GST (90 Days Validi -
21
CallSnag
Call Snag
Call Snag frees you from the pressure of answering every call. Our AI voice receptionist handles incoming calls when you can't, engaging with callers naturally while screening out unwanted interruptions. Set your preferences once, and let the system take care of the rest. Built for both individuals and businesses, Call Snag stores all calls, voicemails, and transcripts securely in the cloud. With customizable voices, personalized greetings, and 24/7 availability, we're making phone communication work around your schedule—not the other way around.Starting Price: $20/month -
22
Hero Outbound
HeroBase
Outbound Calling Solution Designed To Meet All Your Sales Needs. These features will enable your agents to be more effective on the phone – so they can sell more and service better. Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers. Greet prospects by name and dive right into the call without wasting time on preliminaries. Access a real-time representation of your business' call statistics. Monitor the pulse of your call center to judge agent performance and quality. This can be utilized to maximize profitability and efficiency. Ensure that the right agents with the right skills sets are staffed at the right time. Manage risk with compliance and cybersecurity rooted in identity and access management. Avoid losing potential contacts or sales with an efficient system to track leads that call back from a previous missed call. -
23
RingCentral AI Receptionist
RingCentral
RingCentral AI Receptionist (AIR) is a generative AI-powered phone agent built directly into the RingCentral business phone system, designed to automate inbound call handling with human-like conversational intelligence. Seamlessly activated in minutes and requiring no IT support, it reads information from your website, FAQs, or uploaded documents to answer routine customer questions, block spam, schedule appointments, and follow up via SMS. It intelligently routes complex calls using name- and context-based logic, eliminating frustrating phone menus. AIR supports multi-language interactions (including English, French, and Spanish with dual-language switching), customizable voice personas and greetings, and robust real-time insights via call transcripts, analytics, and performance dashboards. It scales effortlessly across multiple locations and departments, ensuring a consistent and 24/7 front-desk experience that reduces missed calls.Starting Price: $59 per month -
24
Xtreme IVR Telephone Locator
IQServices.com
Implementing a phone-based store locator is a must for any business with multiple physical locations. Customers calling in are often looking for instant access to location information, and a phone-based locator provides just that. By setting up a phone-based locator, customers can easily get directions to the nearest store in seconds. This not only saves them time but also ensures that they receive accurate information. Additionally, it helps to improve customer satisfaction and loyalty. With a phone-based locator, businesses can ensure that their customers are never left frustrated or lost, thereby improving their overall experience. Integrating Xtreme Locator with your telephone system is a seamless process. All you need to do is program a menu prompt that forwards calls requesting dealer locations to your Xtreme IVR phone number. Once the call is redirected, Xtreme Locator takes care of the rest.Starting Price: $50.00/month -
25
Insight IVR
Parwan Electronics
The PEC Insight Interactive Voice Response (IVR) software is a technology that automates interaction with telephone callers. Whether you need to dialout out and remind a customer about an outstanding payment, upcoming appointment, or warn them of an emergency, or if you are needed to provide an caller dialing into you automated information about your service, info about their account, route their call to the proper department or agent or anything that can be automated, Insight IVR is your solution. Our powerful software allows companies to turn their vision of an interactive call flow into reality. You can deploy Insight IVR in a single location where PEC can develop the application for you, or if you're a 3rd Party Developer or Integrator needed an integrated IVR, Insight IVR is your solution. -
26
Klearcom
Klearcom
Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages. -
27
IVR Studio
Voicent Communications
Voicent's IVR software offers point-and-click call flow design, easy installation and low cost. From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. As with all Voicent software, you buy it once and own it for life. Because there are no monthly fees or per-call charges, you get the highest Return-On-Investment (ROI) and the lowest Total Cost of Ownership (TCO). With an IVR business phone system, you can eliminate repetitive questions and requests to live agents. Automatically send calls to available agents to shorten the call waiting period for your callers. -
28
Goodcall
Goodcall
Goodcall is an AI-driven phone assistant designed to automate customer interactions for businesses of all sizes. By leveraging advanced natural language understanding, it provides 24/7 support, handling tasks such as lead capture, appointment scheduling, and answering frequently asked questions. With sub-half-second response times and customizable logic flows, Goodcall ensures efficient and natural conversations, enhancing customer experience. The platform integrates seamlessly with various business tools, including CRM systems and calendars, allowing for streamlined operations without the need for technical expertise. Businesses can launch their AI phone agent in minutes, benefiting from features like spam call blocking, personalized greetings, and detailed call analytics. Trusted by thousands of businesses, Goodcall has handled over 4 million calls across the United States, making sophisticated AI voice technology accessible to all.Starting Price: $59 per month -
29
Global Call Forwarding
Global Call Forwarding
Buy toll-free numbers and local phone numbers from more than 160 countries without commitment. You can route incoming calls to any phone, PBX, or SIP worldwide. Our global network has multiple layers of redundancy. Make international outbound calls and show any of your business phone numbers as Caller ID. Connect our SIP trunks to your phone system or use the GCF softphone to make outbound calls. Easily set up and modify smart call routing features like auto-attendant / IVR, location & time-based routing, local ringback tones, simultaneous ring, customized greetings, call recording, voicemail, and more. Easily add or remove virtual numbers, change calling plans, download your invoices and call detail records, modify advanced features, reach live technical support 24/7, and contact your account manager.Starting Price: $7.95 per month -
30
Ringzy
Ringzy
Ringzy is an AI-powered call answering and voice assistant platform that helps businesses handle inbound phone calls automatically and professionally. It acts as a 24/7 virtual receptionist, answering calls in natural, human-like speech while following custom instructions defined by each business. Ringzy can answer common questions, collect caller details, qualify leads, and determine when calls should be escalated to a human. Businesses can control how the AI greets callers, its tone and personality, and how it handles silence, misunderstandings, and fallback scenarios. Built on secure telephony infrastructure, Ringzy provides each business with a dedicated phone number and real-time, low-latency voice interactions. All calls are logged with transcripts, summaries, duration, and sentiment insights for visibility and optimization. Ringzy uses usage-based pricing and supports optional calendar integration for appointment scheduling on higher-tier plans.Starting Price: $39/month -
31
Central
M32
Central AI Voice Receptionist is an intelligent, always-on phone answering and scheduling system that helps businesses capture every opportunity, 24/7. Using advanced conversational AI, Central answers calls, qualifies leads, books appointments, and updates your CRM automatically. The platform integrates seamlessly with calendars, CRM tools, and booking systems such as HubSpot, Salesforce, and Calendly. Designed for service businesses, agencies, and sales teams, Central provides a professional, consistent voice experience without the overhead of a full-time receptionist. It can greet callers by name, gather intent, route inquiries, and follow up automatically. With Central, companies eliminate missed calls, improve lead conversion, and deliver exceptional customer experiences — day or night.Starting Price: $49/month -
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Pete & Gabi
Pete & Gabi
Pete & Gabi: Your AI Call Agents for Smarter Communication Pete & Gabi is an AI-powered solution designed to revolutionize how businesses handle phone calls. From outbound sales and customer service to recruiting and scheduling, our AI-driven, human-like assistants provide personalized responses 24/7. With Pete & Gabi, automate outbound calls, manage inbound inquiries instantly, and scale communication effortlessly. The system integrates seamlessly with your existing teams and tools, ensuring smooth hand-offs, seamless call transfers, and accurate record-keeping. Key benefits include cost savings of up to 90%, handling calls at a fraction of the cost, and increasing call volume by 20x while maintaining a human-like touch. Whether engaging leads, retaining customers, or supporting dynamic campaigns, Pete & Gabi adapts to your scripts and initiatives in real time. Revolutionize communication with Pete & Gabi AI call agents built for reliable, scalable, and efficient results. -
33
ITP
ITP
Have a custom greeting play a recorded message giving the caller multiple options to choose from to reach the desired extension. Place callers on hold with music until a representative is able to answer the call. Professional greetings for Auto-attendant and Outgoing Voicemail recorded to give your business that professional touch. Have an extension ring to your mobile phone when you can't be in the office. Have an office in New York with clients in Europe? Let us give you a European phone number for them to call. Use the Internet to send and receive your faxes. Easy to use and set-up, access your faxes from anywhere. Make your Smartphone an Extension of your office phone and stay in touch with your office from anywhere in the world. Give your sales team calling codes. Make International calls from your cell phone. Give your sales team calling codes. Make International calls. Let your sales team bring the office with them.Starting Price: $49.99 per month -
34
CenterMaster
AcuCall
Whether you have a dedicated team or need an enterprise solution, the CenterMaster platform is easily scalable to support your organization. Outside of CenterMaster’s standard or canned reports, AcuCall’s Reporting Services provide you the data you need to drive results. We understand the importance of timely and accurate data to measure performance and adjust business processes. Route inbound calls to skilled agents across the globe through the CenterMaster cloud. Whether you have one location, multiple locations, or virtual agents CenterMaster will connect customers to the right department and agent creating positive customer experiences. AcuCall’s Professional Services team can facilitate integrations with third-party applications and tools so agents can seamlessly navigate workflows to effectively and efficiently serve customers. -
35
Vicky Virtual
Vicky Virtual
Keep your existing phone number! We will provide you with a local or toll-free phone number which is unique to your business. You then would forward your existing business calls to that number, or if you prefer, publish the number we provide you with on your website, online business listings, and marketing materials. Vicky will cheerfully answer calls as they come in using your customized greeting, book appointments, take messages while you’re out of your office, transfer callers to the right person in your organization, answer questions, and give vital information about your business. Our awesome, savvy, US-based receptionists can distinguish between different types of calls (new clients, current clients, hot leads, urgent calls, etc.) and handle according to your instructions. You can forward and unforward your calls according to your schedule, whether that’s all the time, a couple of hours a day, or a few days a week.Starting Price: $119 per month -
36
Apollo Answering Service
Apollo Answering Service
Prevent calls from going unanswered. You won't miss another call with receptionists available 24/7. More calls means your team will have more leads to close. Apollo's receptionists get the right calls to qualified people, with perfect timing. Calls won't interrupt anyone's work flow, your team can stay focused on getting work done. No matter the time of day your customers reach a receptionist who can gather details about their problem. We filter through the noise and notify your on call team of important matters, and hold routine matters for a daily report for your office staff. Your customers are greeted by cheerful receptionists. Urgent and new business calls are transferred to you right away, just like an in-house receptionist. Routine matters are screened and sent to you by email or text. -
37
Nexys Mobile
Nexys Mobile
Nexline is a digital phone or softphone. It is a self-contained phone app that uses your data plan. It’s a bit like Google Voice or WhatsApp except that it includes essential calling features and a work container that keeps “business” and “personal” separate. Nexline adds a second phone line to your personal phone, so you don’t need to carry two phones or mix work and play on the same device. Customers calling your business are greeted by an automated attendant. Say you have three sales reps, calls routed to sales could ring all three at the same time, or each in turn until it is answered, or go to voicemail. Team members can easily screen calls, forward them, put callers on hold, add participants, or hand a call off to someone else, any action they can do on an office phone, can now do on mobile, as well. With so many office staff now working from home at least one day a week, being able to efficiently route business calls to the right person on the right device matters.Starting Price: $15 per month -
38
ALMA Chatbot
Ayuda T
Serve all potential customers who visit your website, take advantage of sales opportunities and increase your turnover for businesses for offices chatbot for sales the chatbot offers information, solves doubts and gets contact information. Then they send you the information instantly so you can call them. Results from day one. Provide information about your own products and services. Convert the visitor traffic your site receives into potential customers. Linkable with google analytics to track traffic and results. Manage contacts from the platform. Now your website will be the main source of sales in your business. Capture all customers potential visitors your website 24 hours a day with the ATP chatbot. Once registered you will access the platform, it is very intuitive. Create your chatbot, copy and paste the installation code on your website and start receiving contacts (name, phone and email). Serve your customers the chatbot greets each visitor and starts a conversation.Starting Price: $22.48 per month -
39
Quicktalk
Quicktalk
Quicktalk is a mini call center software for small businesses. Quicktalk helps entrepreneurs and startups to implement a phone support easily and manage their customer calls from any device. Choose a phone number for your company (or use your existing one), set up an auto-attendant (including custom greetings, opening hours, call distribution and company announcement) and benefit from unlimited calling. Quicktalk unleash the power of call center software features like call recording, call cascading, live call listenings and call statistics for small businesses. -
40
KPN VoiceMail
KPN
The KPN VoiceMail app gives you a full overview of your voicemail messages. You no longer have to suffer through long, automated phone menus. Choose which message you want to listen to first, immediately send a text message to the caller, or return their call straightaway using the app. It’s just that easy! Messages deleted from the VoiceMail inbox will still be available in the app after their expiration date. If you save them to your phone, you can even keep them when you remove the app. Immediately return calls to the person who’s left a message. Change your greetings directly from within the app.Starting Price: Free -
41
Orbox
ORBCOM
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people. -
42
Alliance Phones
Alliance Phones
Alliance Phones provides Hosted VOIP Systems for small & medium businesses. We perfectly understand the needs of our customers. We do not sell services to residential clients. That means that our customer service is always there, dedicated to help you with any issues that you might experience. We own our technology. Many other companies just resell you solutions based on platforms that they do not own. That means they will not be able to troubleshoot some of the problems that you might experience. Since we own our platforms, we are dedicated to maintain and upgrade them on regular basis. Includes features such as caller ID management, call control based on inbound number, call forwarding control, call hold, extension transferring, blind transfer, call routing, caller ID, online fax, speed dial, intercom, message waiting, call waiting, paging, dial by extension, dial by name directory, custom greetings, call block, direct inward dialing and more.Starting Price: $19.97 per user per month -
43
Loman.ai
Loman.ai
Loman is a 24/7 AI phone agent designed specifically for restaurants, ensuring that no customer call goes unanswered. It efficiently handles tasks such as taking orders, answering questions, booking reservations, and more, allowing your staff to focus on in-house operations. Loman's humanlike voice AI provides a seamless customer experience, managing inquiries and automating call transfers when necessary. It integrates with leading restaurant POS systems, including Square, Toast, Clover, and Revel, synchronizing orders and reservations directly into your workflow. The AI is trained on your specific business information, enabling it to answer questions about the menu, dietary restrictions, or general inquiries accurately. Loman can handle multiple calls simultaneously, ensuring customers are never put on hold or left unanswered. By implementing Loman, restaurants have reported increased efficiency, reduced missed calls, and enhanced customer satisfaction. Starting Price: $199 per month -
44
Nectar Desk
Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.Starting Price: $50 per user per month -
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[24]7.ai
[24]7.ai
Exceed customer expectations with a leading provider of agent services plus AI-powered digital and voice automation. No matter what industry you’re in, the measure of success is in the numbers. At [24]7.ai, we understand the challenges that are top of mind for customer-centric organizations—and we know how to deliver results. Our solutions and services are purpose-built to make an impact on the metrics that matter most: CSAT scores, revenue, and ROI. See what kind of measurable impact we can make for your business. [24]7.ai Engagement Cloud delivers a personalized and predictive customer experience with dramatically less effort—from you, your agents, and your customers. -
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wolkvox
Microsyslabs
wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems. -
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Nimbata
Nimbata
Nimbata platform combines unique lead capture, call tracking, offline conversion tracking, marketing attribution, and lead management capabilities that reduce leakage, generate better inbound leads, and converts more web visitors to sales. Nimbata provides Phone lead capture through local, toll-free, or vanity numbers for 4,300 cities and 70+ countries globally. First-party data of call conversion and web form submission tracking via nimbata script/pixel. Session-level attribution (source, campaign, or keyword) for call conversions using dynamic number insertion (DNI). Phone/ Call Lead handling (Recordings, Greetings, Whispers, Surveys, Spam Filters, Tagging). Call Management Workflows leveraging advanced routing (Priority, Multi, Weighted) and Geo routing capabilities for improved sales opportunity effectiveness and closing. Automations and Integrations to enrich your favorite marketing, sales and collaboration tools with actionable data. Improve your campaigns - Reduce CPAStarting Price: $35.00 -
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LeadDesk
LeadDesk
LeadDesk’s auto and predictive dialer modes enable your agents to go from 40 calls per day to 120 calls per day. Imagine what this does to your revenue and bottom line? LeadDesk comes with eight different dialer modes including auto and predictive dialers. Your outbound sales agents reach customers quickly in any situation with the right dialer mode. Switching from a manual dialer to LeadDesk typically enables your call center agents to call three times as many contacts per day. You know best. So why not boost your campaign ROI by creating, managing and reporting sales and marketing campaigns yourself with LeadDesk’s easy-to-use campaign creation and workflow tool? You don’t need to call a consultant each time you want to set up a new sales campaign. Instead, you can constantly optimize call center campaigns based on your real-time monitoring or historic reports.Starting Price: 89€ / license per month -
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Callvio
Callvio
Callvio is an AI-powered virtual receptionist designed to answer, schedule, and manage customer calls 24/7, ensuring businesses never miss an opportunity. It handles multiple calls simultaneously with advanced concurrency management and offers instant appointment scheduling that syncs with your calendar in real-time. The platform supports multilingual interactions, custom greetings, and real-time call transcription for seamless communication. Callvio provides detailed live dashboards and sentiment analysis to monitor customer satisfaction and call performance. Trusted by over 500 businesses worldwide, it boasts a 98% call answer rate and significantly boosts appointments. With easy setup, flexible plans, and seamless integration with existing phone systems, Callvio transforms business communication.Starting Price: $300/month -
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Sip2Dial
Sip2Dial
Cloud call center software to eradicate the issues in on-premise based systems. Our cloud call center software allows businesses to manage their call centers remotely and protect their data from external threats. Sip2Dial’s cloud call center software gives agents the tools and data they need. Our cloud call center software offers an instinctive interface that links customer settings from various channels and directs to various agents. The best part about our cloud call center software is that it can eliminate hold time by providing for your clients the alternative to revive an agent call back when their position touches base to the front of the line. Increase visibility and transparency and make things much easier. We at Sip2Dial understand client requirements precisely. We take time to understand tailored deployments to specific contact center needs, performing data collection and analytics to improve operations, optimize usage, and drive better business outcomes.Starting Price: $19.95 per user per month
