Alternatives to LiveChat
Compare LiveChat alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to LiveChat in 2026. Compare features, ratings, user reviews, pricing, and more from LiveChat competitors and alternatives in order to make an informed decision for your business.
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1
LiveAgent
Quality Unit
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of an universal inbox, real-time live chat and an autonomous AI chatbot, built-in call center, and robust customer self-service portal. A multitude of features, including advanced automation rules, tags, and 200+ integrations, creates powerful customer service software for businesses of all sizes. LiveAgent also boasts the fastest chat widget on the market. LiveAgent has served over 150 million end users worldwide, including companies like BMW, Yamaha, Huawei, and Oxford University. Join hundreds of satisfied LiveAgent clients in providing world-class customer service. Start your 30-day free trial, no credit card required.Starting Price: $15.00/month/user -
2
Freshchat
Freshworks
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team sizeStarting Price: $15.00/month/user -
3
CM.com
CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.Starting Price: $0/month -
4
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
5
Zoho SalesIQ
Zoho
Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses ofStarting Price: $0/month -
6
Lime Connect
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike) is Germany’s leading platform for AI-powered customer messaging and support automation. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant softwareStarting Price: $90.00 per month -
7
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
8
Mindsay
Mindsay
Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership. -
9
Verloop.io
Magiclane App Service Pvt. Ltd
Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels. -
10
Ochatbot
Ometrics
Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.Starting Price: Free -
11
LiveHelpNow
LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companiesStarting Price: $21.00/month/user -
12
User.com
User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →Starting Price: $249.00/month -
13
Engati
Engati Technologies
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages. -
14
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
15
Giva
Giva
Giva builds happy customer relationships while helping to grow loyalty and revenue. We enable any organization to be more reliable, flexible, and scalable. Our reports and dashboards help you take action to increase customer retention and satisfaction. With Giva, customer interactions turn into lasting relationships while lowering costs and increasing productivity. We offer all our modules with full functionality in a simple product bundle that's perfect for 3 to 25 agents.Starting Price: $29 per month -
16
WhosOn
Parker Software
Unlock opportunities with AI-infused chat technology. With WhosOn, you get the smartest live chat features available – spanning bots, advanced analytics, conversational automation, and more. All deployed in the way that suits your business.Starting Price: $33.00/month/user -
17
tawk.to
tawk.to
Message your customers, they'll love you for it. Monitor and chat with the visitors on your website, respond to support tickets and create a help center to empower customers to help themselves – all 100% Free. Because you need a free and easy way to communicate with your customers. Your customers have questions before they buy, by being where they are, when they need you, it gives them the confidence they need to choose you over the competition, every time. With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place, for all of your customer interactions. Easily identify FAQs and capture help center searches to create articles and shortcuts so that agents can respond faster, and customers can get help without having to make contact. Add a small javascript snippet to your site, it takes 30 seconds to get started. See which pages your visitors are on in real time, and what they are searching. -
18
Velaro
Velaro
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.Starting Price: $19.95 per user per month -
19
Vision Helpdesk
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.Starting Price: $8.00/month/user -
20
Verifast
Verifast AI
Verifast AI is an AI Agent platform built to help eCommerce and D2C brands increase sales, automate support, and better understand their customers. Our AI chatbots work out of the box - no coding, no flow building and adapt to every customer in real time. Support and sales are handled through a single chatbot that lives on your website, WhatsApp, or any channel you choose. Capture leads, resolve customer queries, and guide users through their purchase journey - all with one tool. Built-in features include: – Real-time product recommendations and guided shopping – Smart checkout nudges to reduce cart abandonment – Automated responses for order tracking, returns, and cancellations – Customizable tone, UI, and bot behavior based on your brand – Lead syncing and analytics dashboard to view customer behavior and sales impact The platform supports 125+ languages and integrates seamlessly with Shopify, CRMs, logistics, and marketing tools. 7-day free trial available.Starting Price: $99/month -
21
Click2Magic
Tvisha Systems Pvt Ltd
Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.Starting Price: $39/per seat/ month -
22
Dashly
Dashly
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. An unlimited number of seats for every plan.Starting Price: $19.00/month/user -
23
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
24
Charla
Charla
Charla is a comprehensive live chat platform designed to enhance customer engagement by enabling businesses to connect with website visitors instantly, thereby increasing conversion rates and delivering superior support experiences. It features an intuitive agent dashboard accessible across all devices, providing insights into visitor profiles and conversation histories, and facilitating quick responses through canned replies and an integrated knowledge base. Charla's AI-powered chatbots can be trained with unique data in under a minute, utilizing both private and public knowledge bases to automate customer interactions and qualify leads before handing them over to human agents. It includes a customizable chat widget that aligns with brand aesthetics and supports multiple languages, ensuring GDPR compliance with built-in consent forms. Proactive conversation capabilities allow businesses to monitor real-time visitor activity and engage potential customers.Starting Price: $6 per month -
25
ChatSupport
AnywhereWorks
ChatSupport is a powerful live chat software solution that can be integrated on any website. The software enables users to engage and support their website visitors through an easy-to-use dedicated dashboard. We’re founded on the belief that for real connection, you need real people. Real connection is about feeling heard. And even the most advanced AI in the world can’t offer your visitors that feeling. For true human connection, you need real people ready to reach out and respond. With our free chat widget, you and your team can start answering chats from website visitors right away.Starting Price: $0 -
26
Comm100
Comm100 Network Corporation
Comm100 is a global innovator in AI-powered, omnichannel customer engagement software that helps organizations deliver fast, personalized, and seamless support across every digital channel. Built on a philosophy that blends intelligent automation with human empathy, Comm100 unifies live chat, messaging, ticketing, voice, and self-service under one platform to shorten the path between question and answer. Trusted by thousands of organizations around the world in commerce, gaming, higher education, government, and nonprofit including Rackspace, CH Robinson, Kyndryl, Stanford University, the State of California, and Canadian Blood Services, Comm100 enables teams to scale support without complexity through powerful AI agents, rich reporting and analytics, and secure, compliant infrastructure. Its global footprint and commitment to reliability ensure 24/7 engagement and measurable improvements in customer satisfaction and operational efficiency.Starting Price: $31.00 -
27
Customerly
Customerly
Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business. Build meaningful relationships with your customers through text and video while keeping track of all incoming communications with a single, intuitive dashboard. Grow your business on autopilot with Customerly's intelligent marketing automation. Hearing exactly what your users think of your service has never been this easy. Blending intelligent automation with a human-first approach, Customerly is the customer service software your users have been hoping you’d find. Create automation to communicate with your customers along their journey from awareness to advocacy.Starting Price: $24 per month -
28
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month -
29
IMsupporting
IMsupporting
IMsupporting is a hybrid AI-powered live chat platform designed to help organisations deliver fast, accurate and secure customer support. Combining real-time human chat with advanced AI automation, IMsupporting can answer questions, triage enquiries, guide users through workflows, and hand over to a human operator instantly when needed. The platform includes built-in document understanding and RAG search, allowing the AI to respond using your own verified knowledge, FAQs and PDFs. IMsupporting offers full multi-tenant isolation, powerful reporting, operator dashboards, and a fully customisable chat widget that can be embedded on any website. With secure UK hosting and GDPR-compliant data handling, it is ideal for councils, police forces, public-sector teams and private businesses that require reliability, privacy and flexibility. IMsupporting helps reduce workload, improve response times and modernise digital engagement with intelligent automation and seamless human support.Starting Price: £49.99 -
30
LiveCaller
LiveCaller
Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is the answer! We’re the solution to all the customer service Issues you might not have realized you had. Customers can exchange messages, files, and rate customer service. Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Combines communications from different messenger platforms into a single dashboard. Simply enter your phone number and preferred call time, customer service will call you. Allows agents and customers to collaboratively 'browse' a website. We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways, all from inside ONE system. You need to talk to your web visitors, we make it happen.Starting Price: $14 per user per month -
31
Giosg
giosg.com
Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide. Successfully increase conversions and speed up your lead-to-deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions. Our platform makes sure your interactions are meaningful and constantly improving, thanks to our advanced targeting and reporting capabilities. Great experiences should lead to sales, right? Video conversations and live chat enable you to do it while enhancing your chance of a long-term relationship.Starting Price: €45 per user per month -
32
Hippo
JungleWorks
Hippo is a comprehensive tech suite that helps you improve your marketing efforts and customer experience. Hippo has 2 offerings: - Conversational Support enables you to provide best-in-class customer support with help of Chatbots that can cater to customers' queries and problems 24*7. Live chat through which your agents can solve complex problems and provide a personalized experience. You can now also converse with customers through phone or audio/video calls. - Customer Engagement Automation covers all the marketing aspects of your brand and helps you deliver an exceptional experience throughout the customer journey. You can broadcast messages and campaigns in a ma With Hippo, you get to provide your customers with proactive support and reach them across platforms and channels from a single dashboard. You can engage with your customers on the channel of their choice and provide them with a delightful personalized experience. -
33
HumanBot
HumanBot
Train our self-learning AI chat with your website URL, PDFs, knowledgebase, or document files. Watch as it effortlessly digests your information and delivers human-like responses to brand-specific queries. No more canned and generic responses. Activate a friendly AI human to carry out warm and impactful conversations with your customers using hundreds of text-to-speech voices featuring all popular languages in real-time. Engage your visitors in real-time live conversations, providing instant support and assistance. Add unlimited employees to handle high volumes of inquiries, deliver personalized experiences, and boost customer satisfaction. Use our huge library of done-for-you templates to hit the ground running and launch your chatbot within a second. No technical experience is needed. Record, track, and analyze chat history, traffic data, and analytics. See what customers are saying and boost revenue and ROI with data-driven optimizations.Starting Price: $49 one-time payment -
34
Evaline
Evaline
Evaline is an intelligent chatbot designed to automatically respond to prospects and customers 24/7. It allows businesses to never miss an incoming message. As soon as a visitor asks a question, the chatbot responds instantly with accurate and relevant information. Evaline isn't limited to automated responses. The platform also integrates: – A ticketing system to structure and manage customer support – The creation of comprehensive and scalable knowledge bases – Automated workflows to trigger actions at the right time – The ability to trigger the chatbot based on custom rules (page visited, behavior, timing, etc.) Thanks to these features, businesses can automate a large part of their customer relationship management while maintaining a seamless and professional experience. Evaline is for businesses, agencies, and e-commerce companies that want to improve their responsiveness, structure their support, and increase their conversion rate without hiring more staff.Starting Price: 19€/month -
35
Intelswift
Intelswift
Managing customer interactions across multiple channels is overwhelming, especially when response times lag and personalization falls short. Intelswift simplifies this complexity by combining AI automation with a seamless omnichannel experience, empowering businesses to transform customer service, sales, and marketing. Intelswift is an AI-driven customer service automation platform that integrates channels and workflows into one solution, enabling faster responses, smarter automation, and superior customer experiences. Features: 1. AI-Powered Omnichannel Communication 2. Swift AI Copilot for Enhanced Productivity 3. Workflow Automation 4. Smart Sales and Marketing AI Agents 5. LiveChat and AI Agents for 24/7 Support 6. Advanced Analytics Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards. Curious to try? Start with a free 21-day.Starting Price: $19 per month -
36
InteliWISE
Matrix42
In the age of intelligent automation, we’re powering top brands with AI and Omni‐channel tools, for conversational service and commerce. We are a Conversational AI company, delivering smart chatbots, voicebots, omni-channel messaging and video collaboration software to over 150 brands. -
37
Lyro
Tidio
Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction. - Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds. - It integrates easily with a website and uses existing support content to generate accurate answers. - Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger. - Capable of performing tasks like checking order status, recommending products, and creating support tickets. - Allows human agents to monitor and step in when needed to ensure proper handling of conversations. It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.Starting Price: $749 -
38
Olark
Olark
Olark Live Chat is a web-based live chat application that helps businesses interact with customers through their website. The solution delivers the easiest way to engage customers who are browsing the website through customer relationship management (CRM), eCommerce, and Help Desk platforms that provide you with powerful customer insights. Key features include team management, automated messages, searchable transcripts, real-time reporting, and more. Olark Live Chat also offers chat monitoring, targeted chat, and analytics within a suite.Starting Price: $17.00/month/user -
39
Provide Support
Provide Support
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat transcripts storage with viewer app Chat agent apps included into price Unlimited live product assistance 24/7Starting Price: $13/month/user -
40
Shopify Inbox
Shopify
Turn browsers into buyers using the power of chat. Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox. Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin. Talk to customers and manage conversations with ease from the mobile app or web. Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence. Get insights into what customers have in their cart when you talk to them using online store chat. Share custom discount codes over chat to close sales and turn a one-time shopper into loyal customer. Identify conversations that are likely to lead to a sale with automatic chat classification. Create FAQs so customers can find answers to popular questions about your return policy, shipping details, and more. Keep your brand consistent and use saved response shortcuts to help customers quickly. -
41
Slaask
Slaask
The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand. -
42
Smartsupp
Smartsupp
Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites. See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording. Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today. Key features: Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay)Starting Price: $0.01/month/user -
43
Smax AI
VIK Solution Co., Ltd.
Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place. You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data. With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back. Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use. Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.Starting Price: $25/month -
44
Quidget
Quidget
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
45
Rake
Rake
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.Starting Price: $4/month/user -
46
B2Chat
B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.Starting Price: $80 per month -
47
LiveChat4Dynamics
Inogic
LiveChat4Dynamics is a seamless integration tool that brings live chat functionality directly into Dynamics 365 CRM. It provides a unified platform to connect, track, and engage website visitors effortlessly, eliminating the need to switch between multiple platforms. Key Features: Instant Chatting for Website Visitors Instant Notification within CRM Create a CRM Record from LiveChat (OOB or any Custom Entity) Track Conversation History within CRM -
48
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
49
Re:plain
Re:plain
Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.Starting Price: $4.99 per month -
50
Interakt
Fizzy Software
A dashboard that saves you time, all the numbers you want to track and know in one place. Capture Leads through Feedback form, Live Chat, Notifications or upload your own. Setup automated and trigger based emails to send relevant content and offers to your leads. Segment and remind your team to follow up with hot leads. Capture lead conversion in the lead funnel and follow up with leads when convenient & necessary. Import multiple leads book and we'll make sure of no redundant entries. Make manual entries or save leads from Live-Chats. Capture anonymous visitors and convert them to leads using exit popups with smart targeting. Turn visitors to customers & customers to revenue by providing support & increasing sales. Gather feedback & support customers like a pro, never miss a ticket & keep customers happy. Support customers across web & mobile while you sleep with a custom branded FAQ page.
