Alternatives to Live800
Compare Live800 alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Live800 in 2025. Compare features, ratings, user reviews, pricing, and more from Live800 competitors and alternatives in order to make an informed decision for your business.
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1
Docket
Docket Inc.
Autonomous AI that engages website visitors with real-time, human-like conversations, converting 15% more traffic into pipeline for marketing; while also increasing seller productivity by enabling sales and pre-sales teams to instantly find answers, retrieve files, and resolve queries. Docket is the leading agentic AI platform that improves pipeline generation and seller efficiency for marketing and sales teams. Docket unifies, cleans, and learns from your organization’s GTM data with its proprietary Sales Knowledge Lake™, and activates this with powerful, pre-built AI agents. Docket’s Marketing Agent engages website visitors through human-like conversations, responds to their nuanced questions about your solution with expert-grade answers, performs discovery by asking qualifying questions, and converts them into leads, pipeline, and customers. -
2
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
3
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
4
Watermelon
Watermelon
Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.Starting Price: €19 per month -
5
ActiveHelper Live Chat
Mentat Technologies
Track , monitor and talk to your website visitors in real-time with ActiveHelper Live chat. ActiveHelper Live Chat is the fastest way to engage your site visitors! Our Live Chat solution is rich of powerful features ready to use without have to spend hours on learning how to use . Stay connected with your visitors at all times anywhere, anytime with your phone, tablet or computer. ActiveHelper Live Chat is an unique unlimited solution that allow to manage multiple sites and agents from a single server installation with a single license. Check their location based on they IP or send personalized messages to your visitors. Target specific visitors and offer help when they need it based on pages they are browsing. Initiate a conversation by sending an specific message based on their behavior or by using automatic invitations to your website visitors. Choose how your visitors will see you. Define languages, images and colors depending of the country.Starting Price: $39.95 one time payment -
6
Talisma Chat & Co-browse
Talisma
Talisma Chat and Co-browse enables organizations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing. Agents can interact concurrently with multiple visitors while delivering personal and immediate attention to enhance the visitor’s online experience. With Talisma Chat and Co-browse, employees have single-click access to a unified view of all previous customer interactions from any communication channel and quickly respond to enquiries using a knowledgebase of FAQs, response templates, Web links, and documents. Talisma DCEP chat is designed to trigger chat sessions based on a pre-defined set of visitor behaviour. This means your web visitors get a chat invitation when they land on your site or display certain browsing traits. It helps improve customer experience, reduce operational costs attached to customer service, reduces instances of shopping cart abandonment, and increases conversions. -
7
HelpCrunch
HelpCrunch
Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.Starting Price: $12 per user per month -
8
GetInChat
STAMUL
GetInChat enables live chat conversation between you and visitors of your site. Impress customers and increase their loyalty, before they leave your site. Gives you the opportunity to redirect chat session to your teammate. Use redirection when you need help from a more experienced agent. Are automatically sent a chat invitation to users. This helps to significantly increase conversion on your website. We provide secure SSL connection, which will keep your data safe. You will receive user data before the chat session started. For example: client page URL, country, location, etc. Evaluate performance of your support team, browse through the data and ideas for your business. Just paste a few lines of JavaScript code into your site.Starting Price: $15 per user per month -
9
Jakweb Live Chat 3
JAKWEB
Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today. Live Chat 3 has been optimised for all mobile devices. Just login and answer the questions from all smart mobile devices you can think off. We even have fully native apps for iOS and Android free to use and included with your license. Automatic push, text and email reminders make sure operators always be there when a client needs their attention. We have integrated three SMS services Twilio, Plivo or Nexmo or just use the free email reminder. You can integrate Live Chat 3 including the group chat into any website you want and completely customise it to your web design. The Live Chat 3 widgets are fully mobile optimised and responsive for all screen sizes. Modern and fast for your customers and operators!Starting Price: $30 one-time payment -
10
1and1Chat
1and1Chat
1and1Chat is an easy to use and feature rich software solution allowing you to engage with your website visitors’ real time. It works in any web server and can be accessed from any device via a browser without any third party software installation. 1and1Chat provides a robust and user friendly interface for your site visitors and support agents. It easily switches between texts, audio or video conversations without any hitch while leveraging webRTC for full duplex communications.Starting Price: $8.50 per month -
11
Chatra
Chatra
Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.Starting Price: $14 per year -
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eGain Chat
eGain
eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly with the other social experience, web experience, and contact center applications in the suite. eGain Chat offers endless sales and service opportunities when combined with companion products: -
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HelpOnClick Live Chat
HelpOnClick
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.Starting Price: $12.00/month/user -
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SocialBoost Live Chat
SocialBoost
SocialBoost Live Chat makes customer service better and more efficient Start a conversation with your visitors and turn them into happy customers. Visitors no longer want to fill out forms and expect an immediate answer, with SocialBoost Live Chat you are always easily and personally accessible. We help you to start a conversation with your visitors, at the right time, in the right way and place. Shared inbox, share ideas with your teammate, discuss things in depth via chat or quick call, switch to shared screens, track your tasks — centralize communication and work more efficiently.engage support at scale. Use a chatbot to promote special offers and new products. You can be 100% sure that real-time Live chat will enhance your business. -
15
Text App
Text App
Text is an AI-first customer service platform combining live chat, helpdesk, and conversational AI agents to automate support across channels while maintaining human-like interactions. It uses text intelligence, a business-trained AI system, to autonomously resolve inquiries, assist customers, and drive sales. The product features self-acting AI agents that live-search data, route or escalate conversations, and nurture leads. It supports multi-channel conversations with full context (site chat, email, etc.), tickets, campaign messaging, traffic monitoring (identifying high-intent visitors), and integrations with customer data platforms to personalize replies. Built-in knowledge hubs power contextual, accurate responses, while automations help with routing and workflows. The system also includes reporting dashboards to surface chat volume, response times, customer satisfaction, and chat types.Starting Price: $25 per month -
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CarChat24
CarChat24
We help you sell more vehicles by staffing your chat with real humans 24/7. We uphold your Dealership Brand by Engaging in Purely Live Conversations. Here's a glimpse. It's an automated message and can be customized as per your recommendation. The visitor shares his requirement at this stage or it's captured during the chat later. Agent gets visitor's name. Agent confirms the availability time of the prospect for a visit to the dealership. Certainly, the most important part of the chat, converting it to a contactable one. We ask them if there's any vehicle they would like to trade in. The message was sent in order to take the chat toward the closing phase. Again, the verbiage can be custom or standard. With over 80% of Live Chats related to inventory, we send lease specials, OEM incentives, specs, pictures, and videos in the chat window to help move the shopper down the road to the sale. BDC Style Scripts refined over 13 million chats. -
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HeyBubble
HeyBubble
Incredibly Useful Analytics to Improve your Performances and Convert Visitors at Critical Steps. targetSee the full path of your visitors on your website and target the ones who really need you, and help them before they leave. With HeyBubble live chat you are now able to create trust between you and your visitors. You can interact with them and turn them into loyal customers. They feel helped step by step, whatever you are selling. Your website representatives can engage the conversation when seeing a visitor in trouble (for example payment, or after a certain time), our really easy and intuitive Dashboard will tell you what pages they are surfing on, what language they speak and much more. The chat window is very flexible thanks to our customization tools. With our statistics and reports, you can optimize the way your operators use HeyBubble and see the results on a daily basis.Starting Price: $12 per month -
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SwiftChat
SwiftChat
Free web chat application software for providing customer support and gain visitors insights. Best Live Chat Application To Provide Real Time Support To Visitors. We empower you with every feature which leads to a successful business. Real-time conversations. Quick Support. Boost Sales. Sign up, add a code to your Website’s HTML head and you are all set to Customize and use it for free. Visitor’s insights, browsing activity, user's location, you have all right there to identify potential leads. With the easy and simple panel, supervise your team and engage your audience with updated analytics. E Chat App Support With Features Other Chat Programs Skipping Out. Offline Msg Support. Help visitors even when you are not around. Allow them to leave messages and reply when you are back. Color, Text & Design. Want to match chat with Your web design? Customize Chat color, design, and text Just the way you want. -
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Velaro
Velaro
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.Starting Price: $19.95 per user per month -
20
Voizee
Voizee
Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.Starting Price: $16 per month -
21
Rake
Rake
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.Starting Price: $4/month/user -
22
Nice.Chat
Nice.Chat
Online chat on the site has the highest level of customer satisfaction among all service channels such as mail or phone. With proactive eye-catchers and triggered chats you can ask your visitors to converse with your agents. You will know potential customer needs and interests by looking at his profile. Get robust set of tools for effective chatting with you clients and boost your selling power with insightful features like screen tracking, helping pointers and customizable forms. We believe that after every valuable consultation there should follow a great deal for you and your client. You can suggest products via chat and even facilitate the checkout process in place. Collect feedback from your clients and improve your service by pleasing them more. The customer data that Nice Chat stores allow you to convert one-time buyers into lifetime happy clients.Starting Price: $17 per user per month -
23
Surbo
Surbo
Surbo brings together the best of offline and online store allowing your end user to directly purchase product/service on chatbots. With Surbo, use machine learning chatbots to answer FAQs. Transfer the rest automatically to live agent without disrupting flow. Surbo helps you handhold consumers and convert passive visitors of your platforms into interested ones. Evolve and embrace the future of the automotive industry by providing seamless assistance to the buyers prior to and post the sale leading to more personalized and meaningful interactions. Customer expectations in the banking industry are evolving like never before. Deliver great value to your audience by leveraging the intelligence of chatbot with a human touch to improve customer service and make everyday tasks convenient and seamless. -
24
EasyChatDesk
EasyChatDesk
EasyChatDesk is an all-in-one customer support platform that helps businesses connect with their customers through live chat, chatbots, and a powerful ticketing system. With its lightweight website widget, companies can instantly provide real-time support while also automating common questions using AI. The tool goes beyond simple messaging by offering CRM features, analytics, and customer insights, making it easier for teams to deliver fast, personalized, and efficient service. Whether you’re running an e-commerce store, an agency, or a SaaS product, EasyChatDesk ensures that every interaction is tracked and organized in one place. What sets EasyChatDesk apart is its focus on flexibility and affordability. Businesses can customize the chat widget, integrate it with their workflows, and even build forms to capture specific data from visitors. Agents get a clean, intuitive dashboard that makes it easy to manage multiple conversations, tickets, and customer requests.Starting Price: $17/month -
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Glia
Glia
People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently. -
26
Sobel
Sobel
Improve customer experience by talking to your users within Messenger embedded into your product. Publish knowledge base, and help answer frequently asked questions. Your users don't have to leave the product to talk to the support team. Your team can chat with users via a dedicated inbox. Conversations can be prioritized or assigned to individuals. You can see the details of the conversation with the user. You can publish a knowledge base to help customers find answers to common questions. You can also integrate the knowledge base with Messener to help customers find answers to questions before they contact your support team. Sobel automatically translates articles into other languages. When editing an article, you can select the language into which you want to translate the article. Sobel focuses on small teams and their products. We want to deliver an easy-to-use and affordable customer support platform.Starting Price: Free -
27
CCIChat
Cyber Cast International
Convert any visitor into a loyal customer. CCIChat is a Free Live Chat for Websites. Close the gap between your website visitors and your customer service team. Convert mores visitors into customers by empowering your sales team with this awesome tool. CCIChat Agent Dashboard provides full insight of the visitors in your website while trigger automation proactively contact your visitor generating new leads on every interaction. Provide live support to your website visitors and generate new leads and sales with our messaging system. Build for productivity, CCIChat delivers fast chat communication and intuitive visitor tracking tools that allow you to be efficient. CCIChat enables multiple communication channels for your visitor convenience including chat messaging, audio calls, video calls and screen sharing. -
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FocalScope
FocalScope
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.Starting Price: $20.00/month/user -
29
Channel.me
Channel.me
Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds. -
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Smith.ai
Smith.ai
Smith.ai is a leading provider of 24/7 virtual receptionist services, combining artificial intelligence with live, North America-based agents to deliver exceptional customer engagement. Their offerings include call answering, lead qualification, appointment scheduling, and payment collection, all tailored to meet the unique needs of businesses across various industries. By integrating with popular CRM and calendar systems, Smith.ai ensures seamless communication and efficient client management. Their AI-driven technology enhances service accuracy and responsiveness, while human receptionists provide a personalized touch, resulting in improved client satisfaction and increased lead conversion rates. With transparent pricing and customizable plans, Smith.ai offers scalable solutions designed to help businesses grow and succeed.Starting Price: $140/month -
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LiveChat4Dynamics
Inogic
LiveChat4Dynamics is a seamless integration tool that brings live chat functionality directly into Dynamics 365 CRM. It provides a unified platform to connect, track, and engage website visitors effortlessly, eliminating the need to switch between multiple platforms. Key Features: Instant Chatting for Website Visitors Instant Notification within CRM Create a CRM Record from LiveChat (OOB or any Custom Entity) Track Conversation History within CRM -
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My LiveChat
CuteSoft Components
If you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go. With inserting a simple piece of HTML code, a floating chat button that doesn't interfere with your website design, and key features to help you do chat right, you'll be chatting to your website visitors without any cost. My Live Chat equips you to offer instant, delightful support experience. With live chat, your customer service operators can anticipate what a visitor is going to type next and accordingly transfer chats to other agents to reduce resolution time. Agents can use features, such as canned responses in live support software to offer real-time quality answers. Built to empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats. -
33
TRACK Chat
TRACK Hospitality Software
TRACK Chat is a hotel, resort, restaurant and property management live chat that enables company chat agents to convert website visitors into paying guests. With TRACK Chat's skill-based routing, the right agents are able to connect with guests. Agents can easily and efficiently bring up guest history with TRACK Chat's integration with TRACK CRM. TRACK Chat also allows administrators to easily customize the platform.Starting Price: $1.00/month -
34
Now4real
Now4real
Visitors stay longer on your website when chatting — and you boost viewability, conversions and click-through rate. Discover what visitors say when they live chat with each other on the pages of your site — and get feedback to increase business. People will return to your website to find a new instant community every time, even if you don’t add fresh content. After you add the Now4real chat widget to your site, visitors on a page see a bubble showing how many people are viewing that page at that moment, updated in real time. By clicking on the bubble, a pagechat is opened, a live group chat room dedicated to that page, where visitors can chat together. Your visitors can see where other people are on the pages of your site, thanks to Now4real’s exclusive real-time presence analytics.Starting Price: $9 per month -
35
Craft Talk
Craft Talk
Chat bot will switch to a human agent when needed, suggest an answer and learn from humans to reply correctly. -
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Ninchat
Ninchat
Offer help to your customers when and where they need it! Embed the customer care chat to your website, mobile site, applications and Facebook page. Communicate with you colleagues with same tool you handle customer service with. Create group chats for teams and topics, and chat privately one on one. Team chat with alerts makes agent reaction time faster, transfers silent knowledge and increases team efficiency. Ninchat customer care includes powerful admin tools & advanced statistics. You can keep track of customer ratings, activity, waiting times, see chat transcripts, and more. Your theme and styles, language, greeting messages and authentication method of your choice. Ninchat can be modified and localized to meet your needs. Improve customer experience and loyalty. Instead of making your customers wait for an email reply, offer them help right when they need it. Integrate live customer care directly into the sales process to ensure successful sales and reduce lost sales. -
37
ReadyChat
Elm Street Technology
ReadyChat is the fastest, most convenient way to engage and convert website visitors into leads and appointments. Our Live Chat software monitors website visitors and identifies the best time to engage them with a chat. This gives our agents the best chance to turn every interaction into a lead. We work with you to ensure the right message is being communicated to your visitors. We customize your chat window and script to reflect your unique identity. Our smart chat algorithm knows when to engage site visitors. Engaging visitors at the right time increases their chance of converting into a qualified lead. Our agents are trained to qualify your leads, capture complete contact information, and immediately send it to your team. We do all the work so you can focus on closing. ReadyChat increases your lead volume by 40% or more, and our leads are known to close 3X higher than the industry average for Internet leads.Starting Price: $199 per month -
38
Ngage Live Chat
Ngage Live Chat
Featured on more than 8,000 business websites across numerous industries, Ngage is a live chat platform with highly trained operators providing a customized experience that turns visitors into clients. With discrete exchanges, we help prospects create a relationship with your business. We capture and forward vital information immediately to make your intake and sales processes more efficient. Ultimately, you increase your website conversions, all at a low cost. We politely greet each visitor to your website before they have a chance to navigate away. Our highly-trained operators interact with visitors and collect information about their situation. We summarize the conversation and connect the web visitor with your team. Ngage connects immediately with prospective clients and increases your conversion rate. -
39
ApexChat
ApexChat
You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses. -
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Mongoose Harmony
Mongoose
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot -
41
Nexi Bloom Chat
Nexi Bloom LLC
Nexi Bloom Chat is a cutting-edge live chat platform designed to provide real-time, personalized communication between businesses and their customers. It offers 24/7 chat support with secure, end-to-end encrypted conversations, ensuring privacy and seamless engagement. Features include instant messaging, smart chat routing, proactive chat invitations, and visitor tracking to help businesses connect effectively with website visitors. The platform supports integration across popular channels such as web, mobile, WhatsApp, and LINE, making customer engagement easier on multiple fronts. Nexi Bloom Chat is highly customizable with branding options and analytics tools that boost agent productivity and customer satisfaction. With a free trial available and no credit card required to start, it is accessible for businesses of all sizes.Starting Price: $0 -
42
LinkedChat
LinkedChat
Chat with website visitors using your existing Slack, HipChat or Telegram service. It's time to bring your client communication into your favorite chat app. You can customize pretty much anything you can think of. Multiple team members can join a conversation with visitors and clients. LinkedChat is a live chat service that is truly integrated into Slack, HipChat and Telegram. Yes, it's that simple: you chat with your website visitors from your already existing Slack, HipChat, and Telegram account. LinkedChat only pushes the information that is valuable for you: real inquiries and communication from your visitors. From your side, whatever you type into Slack, HipChat, or Telegram, and as soon as you type it, your visitors will receive it in real-time via the LinkedChat widget on your website. Brand distinction is very important. That's why we've made it possible for you to customize every single aspect of your widget. From colors and text to the images used in the widget itself. -
43
Richpanel
Richpanel
Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.Starting Price: $59/agent/month -
44
Unblu
Unblu
Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate. Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions. Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time. Unblu’s HD Video and Voice solution provides a personalized service that clients will love. Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online. -
45
ClickDesk
ClickDesk
Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.Starting Price: $9.99 per month -
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Whaticket
Whaticket
Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.Starting Price: $109 per month -
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Chatim
Chatim
Chatim live chat is a powerful tool for boosting customer satisfaction, increasing conversions, and gaining valuable insights into customer behavior. Chatim chatbot can handle basic customer support inquiries, such as answering frequently asked questions or providing information about products and services. Free up your human customer support staff to handle more complex or high-priority issues. Chatim is FREE. Features: 1. Live Chat Live chat is a powerful tool to boost customer satisfaction and to increase conversions. 2. Chatbot Automate your company's website sales and customer support with 24/7 automated chatbot. 3. Analytics Gain immediate access to critical data about your customer's behaviors and preferences. 4. Chatim CRM Integrate live chat with the Chatim CRM system to enhance lead generation and sales. -
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iAdvize
iAdvize
Let your customers interact with your brand just as they do with their friends and family. iAdvize lets you give your visitors a premium, rich, omnichannel messaging experience. Have your customers and prospects communicate seamlessly with your brand via text, voice, and video on their preferred channel. Put your visitors straight through to the best respondents. ibbü product experts, your connected in-store sales agents, service advisors, and AI-enabled chatbots are perfectly orchestrated to respond to your customers at every stage of the shopper’s journey. Leverage the best of human and AI and increase your response capacity tenfold with our augmented intelligence chatbots and ibbü, the on-demand sales force. Our teams can help you deploy a quality conversational strategy that is cost-effective, managed and tailored to meet your objectives. Get a personalized tour of our conversational platform and learn how it can help you reach business goals. -
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UserStak
UserStak
UserStak lets you put a live chat widget on your website for Customer Service, Live Chat, FAQ help, and more. Get started in less then 5 minutes and answer customer queries with an easy to use customer ticketing platform. It makes a world of difference to provide customers with the assurance they need, especially at an important moment while they are considering making a purchase. UserStak's live chat software for websites enables you to engage your visitors in conversation and collect leads while they are still on your site in real time. As a solopreneur your website & portfolio site is the way you get clients. Having a chat widget converts hot leads for you. As a startup, customers need to be your first and foremost priority and talking to them on chat is most beneficial.Starting Price: $39 per month -
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LiveAdmins
LiveAdmins
LiveAdmins is a leader in providing live chat software solutions that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions, offered to over 10 industries across 8 time zones, are fully customizable and extremely easy to set-up. Helps increase online conversion rates subsequently adding to revenue streams. Bridges the gap between consumers and businesses by delivering an improved online customer experience. Highly trained operators and BI driven software enable you to better understand your customers’ needs.Starting Price: $25.00/month/user