Audience

Sales teams and companies in need of a self hosted live chat software solution to optimize customer service and increase conversions

About Chatstack

Chatstack is the leader in self-hosted PHP live chat software for your website and has many compelling advantages over competing live chat solutions. Chatstack is a self-hosted chat application, powered by PHP and MySQL and is quick and easy to install on your website, especially for non-technical users. Send messages to your customers and respond quickly to their needs with our user friendly interface, allowing you to build and nurture customer relationships. With no subscription and no ongoing monthly fees, our online chat software is the most cost effective customer service solution for your businesses web site. Our live chat widget or optional popup client window is fully customizable to include your own brand logo, colors and desired welcome message. Advanced customization is also available by editing the template CSS files for a fully custom design. Chatstack is available on major platforms with our Windows, Mac and Linux apps that can be installed on all your team computers.

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Pricing

Starting Price:
$149 one-time payment

Integrations

API:
Yes, Chatstack offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 4.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Chatstack
Australia
www.chatstack.com

Videos and Screen Captures

Chatstack Screenshot 1
Chatstack Screenshot 1 Chatstack Screenshot 2 Chatstack Screenshot 3
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
In Person
Support
Phone Support
Online

Chatstack Frequently Asked Questions

Q: What kinds of users and organization types does Chatstack work with?
Q: What languages does Chatstack support in their product?
Q: What kind of support options does Chatstack offer?
Q: What other applications or services does Chatstack integrate with?
Q: Does Chatstack have an API?
Q: Does Chatstack have a mobile app?
Q: What type of training does Chatstack provide?
Q: How much does Chatstack cost?

Chatstack Product Features

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Geo Targeting

Chatstack Verified User Reviews

Write a Review
  • Eric S.
    V.P. Sales | Digital Marketing
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Extremely buggy and poor service"

    Edited 2023-09-28

    Pros: Easy to use when it works.

    Fixed fee for unlimited websites (I am grandfathered in under an old plan).

    Cons: Chatstack is a one-person operation that has very long delays in responses with the same person responding to all types of support and sales requests.

    Chatstack desktop and iPhone versions are CONTINUOUSLY buggy and the owner never resolves the problems 100%.

    My patience has run out!

    Do not use Chatstack unless you want a poor-quality product and poor, slow service!

    Overall: Poor experience overall!!

    Chatstack is designed to do many things including but not limited to answering customer questions and help increase sales. Because it is so full of bugs and has so many technical issues consistently it has become impossible to correctly answer questions and gain sales from potential and existing customers that use our Chatstack live help.

    Read More...
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