Alternatives to LinkEye
Compare LinkEye alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to LinkEye in 2025. Compare features, ratings, user reviews, pricing, and more from LinkEye competitors and alternatives in order to make an informed decision for your business.
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Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide. -
2
NetBrain
NetBrain Technologies
NetBrain helps IT teams halve MTTR and prevent outages with AI-driven automation. Trusted by 2,500+ enterprises worldwide, our no-code, intent-based platform turns manual network operations into intelligent automation, keeping networks running smoothly and efficiently. Top use cases: - Automated Troubleshooting - Automated Change Management - Network AIOps - Network Assessment - Network Visibility - Network Observability - Network Security -
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PathSolutions TotalView
PathSolutions
PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster. -
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eG Enterprise
eG Innovations
IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.Starting Price: $1,000 per month -
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Martello Vantage DX
Martello
Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience. Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines. -
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RapidSpike
RapidSpike
RapidSpike interacts with digital platforms exactly as customers do, monitoring real and synthetic customer interactions from the outside in to provide clear insight on how to monitor, improve and protect their digital experience. With RapidSpike Magecart Attack Detection you can detect client-side security breaches, Magecart attacks, website skimming, form-jacking, and supply chain attacks. Protect your customer’s data, prevent massive fines and avoid damage to your business’ reputation. -
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ThousandEyes
Cisco
Cisco ThousandEyes is a cutting-edge network intelligence platform designed to provide organizations with deep visibility into digital experiences across the internet, cloud, and enterprise networks. By leveraging advanced monitoring and analytics, ThousandEyes helps businesses pinpoint, troubleshoot, and resolve performance issues impacting critical applications, websites, and services. Its comprehensive suite of tools offers insights into network performance, application delivery, and user interactions, enabling organizations to ensure seamless connectivity and optimal user experiences. Widely adopted by Fortune 500 companies and SaaS providers, ThousandEyes is a trusted solution for navigating the complexities of modern hybrid and multi-cloud environments, empowering IT teams to proactively manage and optimize their digital ecosystems. -
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LogicMonitor
LogicMonitor
LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting. -
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VersaONE
Versa Networks
The AI-powered platform for unified security and networking. Enhance the speed of detection and remediation with AI-powered threat and data protection that minimizes human errors. Improve user and app experience, and improve performance and reliability with an AI-powered network. Lower your TCO by simplifying your infrastructure with a converged platform that reduces point product sprawl, fragmented operations, and complex lifecycle management. VersaONE provides seamless connectivity and unified security for all users, devices, offices, branches, and edge locations. It delivers secure access to all your workloads, applications, and clouds from a single platform, ensuring that data and resources are accessible and secure across any network whether it be WAN, LAN, wireless, cellular or satellite. This unified platform approach streamlines network management, reduces complexity, and enhances security, meeting the demands of modern IT environments. -
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Netreo
Netreo
Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.Starting Price: $5/resource/mo -
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Fortinet
Fortinet
Fortinet is a global leader in cybersecurity solutions, known for its comprehensive and integrated approach to safeguarding digital networks, devices, and applications. Founded in 2000, Fortinet provides a wide range of products and services, including firewalls, endpoint protection, intrusion prevention systems, and secure access solutions. At the core of its offerings is the Fortinet Security Fabric, a unified platform that seamlessly integrates security tools to deliver visibility, automation, and real-time threat intelligence across the entire network. Trusted by businesses, governments, and service providers worldwide, Fortinet emphasizes innovation, scalability, and performance, ensuring robust defense against evolving cyber threats while supporting digital transformation and business continuity. -
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Goliath Performance Monitor
Goliath Technologies
Goliath Performance Monitor with embedded intelligence and automation enables IT professionals to anticipate, troubleshoot, and document end-user experience issues regardless of where IT workloads or users are located. It focuses on the 3 main areas most likely to cause support tickets to be opened, initiating a logon, the logon process, and in-session performance. Our technology is designed to proactively alert you to end-user experience issues before they happen and if they do give you the data to troubleshoot them quickly. Then, provide you the objective evidence in the form of reports and historical metrics so that proof exists to justify fixed actions to prevent future issues. Goliath Performance Monitor provides broad and deep visibility that allows you to troubleshoot VDI environments with the most comprehensive performance data available. Now, support teams and administrators can quickly identify where in the delivery infrastructure a problem is occurring. -
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Exoprise Service Watch
Exoprise
Service Watch allows Digital Experience Monitoring (DEM) for apps, services, and the networks they rely on. Active and passive monitoring in one holistic solution provides IT with complete visibility and boosts employee productivity. Troubleshoot network performance, detect service provider outages, and capture real user experience for any application, anywhere.Starting Price: $100/month/sensor -
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Catchpoint
Catchpoint Systems
Instant insight into your customers' digital experience and the performance of all your apps, networks, and digital services. Monitor, analyze, and troubleshoot all digital services. 80% of issues with availability and performance are outside your firewall. Catchpoint's digital experience monitor platform provides you with the necessary insights across your entire service delivery chain in order to quickly identify and fix these issues. Our global network monitors modern, federated applications beyond the firewall. Get specific alerts when something goes wrong and learn how each component of your service delivery chain affects users. Verify the signals that you receive when you combine synthetic and real user monitoring. -
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Autonomous Digital Experience Management (ADEM)
Palo Alto Networks
Benefit from the simplicity and ease of a digital experience management solution that natively integrates with Prisma SASE, including GlobalProtect, Prisma Access and Prisma SD-WAN, to optimize experiences for every user, without the complexity of installing additional software and hardware. Whether it’s supporting employees working from the office, their home, or any combination of the two, IT Teams need to quickly surface insights and proactively resolve issues across the entire service delivery path before business is impacted. With ADEM, encompassed with SASE, you’re only clicks from an answer to any performance question, for any user. Narrow down critical incidents and root causes using the greatest depth of experience insights available. With correlated performance metrics across all endpoints, networks and applications - you have all the visibility needed to manage experience. -
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SysTrack
Lakeside Software
Lakeside Software is a leader in digital experience monitoring. We develop software that provides the visibility IT teams need to design and support productive digital workplaces. Customers use our technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps. Our product, SysTrack, is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. For more information, visit www.lakesidesoftware.com. -
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WorkBlaze
HCL Technologies
Enable real-time monitoring to quantify user experience. Make the most of our digital experience monitoring solution powered by predictive workplace analytics and AIOps. Today, enterprises across the globe are experiencing a paradigm shift in employee expectations from a modern workplace. The "millennial" workforce values flexibility, diversity, and privacy. To improve workplace productivity, organizations need to grapple with a whole new set of challenges that come along. One of the challenges is that of dealing with the large amount of End User Computing (EUC) data generated by endpoint devices in enterprises. With the help of workplace analytics tools, this data can be leveraged by organizations to improve worker productivity and reduce inadvertent setbacks. HCLTech WorkBlaze proactively monitors large volumes of EUC data through its workplace data analytics engine, on a real-time basis to provide actionable data insights with transformative potential. -
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SolarWinds Pingdom
SolarWinds
SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities: 1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more 2. Page speed performance monitoring and page rankings 3. Synthetic transaction monitoring from the simplest to the most complex transactions 4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performanceStarting Price: $164.45/year -
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Blue Triangle
Blue Triangle Technologies
Every red light is not the same. Nor is every business opportunity. Blue Triangle gives you unified tracking of technical, security, business and marketing KPIs like broken links, out of stock, bounce and exit rates and much more – all in a single customizable dashboard. Digital experience monitoring is just part of the story. Imagine the power of actionable insights that tell you which problems are robbing you of the most revenue, so you can fix them before they impact your sit -
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Raygun
Raygun
Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas (APM, Crash Reporting, and Real User Monitoring), all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster. Gain unrivalled visibility into server-side performance. Unlock detailed, code-level insights into the root cause of performance issues so you can take action and deliver lightning-fast digital experiences.Starting Price: $4 per month -
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Centreon
Centreon
Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s holistic, AIOps-ready platform is designed for today’s complex, distributed hybrid cloud infrastructures. Centreon monitors the complete IT Infrastructure from Cloud-to-Edge for a clear and comprehensive view. Centreon removes blind spots, monitoring all equipment, middleware and applications that are part of modern IT workflows, from on-premise legacy assets to private and public cloud environments, all the way to the edge of the network, where smart devices and customers combine to create business value. Centreon is constantly current, able to support the most dynamic environments. With auto-discovery capabilities it can keep track of Software-Defined Network (SDN) elements, AWS or Azure cloud assets, Wi-Fi access points or any other component of today’s agile IT infrastructure. -
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Cisco ACI
Cisco
Achieve resource elasticity with automation through common policies for data center operations. Extend consistent policy management across multiple on-premises and cloud instances for security, governance, and compliance. Get business continuity, disaster recovery, and highly secure networking with a zero-trust security model. Transform Day 2 operations to a more proactive model and automate troubleshooting, root-cause analysis, and remediation. Optimizes performance, and single-click access facilitates automation and centralized management. Extend on-premises ACI networks into remote locations, bare-metal clouds, and colocation providers without hardware. Cisco's Multi-Site Orchestrator offers provisioning and health monitoring, and manages Cisco ACI networking policies, and more. This solution provides automated network connectivity, consistent policy management, and simplified operations for multicloud environments. -
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WhatsUp Gold
Progress
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies. See what's up and what's down instantly whether in the cloud or on-premises. Get complete visibility to the status of network devices, systems and applications. Leverage topology-aware monitoring that understands network dependencies so you receive fewer, more intelligent alerts. Receive notifications through SMS, email, web or Slack so you know about developing issues before users report them. Integrate your other systems with a powerful REST API to automate your workload. See network devices, servers, virtual machines, cloud and wireless environments in context. Click on any device to get immediate access to a wealth of related network monitoring settings and reports. See how everything is connected and get answers faster.Starting Price: $1755.00/one-time -
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NetMRI
Infoblox
Network infrastructures are now more complex than ever–increasingly diverse, siloed and powered by multiple vendors. IT admins often struggle to meet escalating demands for service delivery and reliability in these environments. Infoblox NetMRI can help. It’s a network change and configuration management solution that automates routine workflows such as device provisioning and security operations, enabling tighter compliance, faster incident response and quicker app deployment. Automatically discover all devices on your network, where they reside and how they link together. Proactively monitor and analyze network configurations to identify configuration problems early. Rapidly provision new services and implement network modifications in minutes instead of days or weeks with NetMRI’s automated management tools. -
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Accedian Skylight
Accedian
Skylight delivers high-performance network and user experience monitoring, for any application, any cloud, and any network. Skylight is a virtualized performance assurance platform, delivering end-to-end network, application, and service performance visibility, right from the user edge to the core network and cloud. Skylight proactively ensures networks and cloud applications meet increasingly stringent performance requirements, optimize network capacity and meet demanding customer expectations on quality of experience. Skylight leverages its high-quality performance data, analytics, and machine learning to identify, predict and prevent customer-impacting issues. Collect granular and precise network, application, and service data with Skylight sensors. Skylight sensors come in a variety of forms, both software & hardware. This allows you to place Skylight sensor capabilities anywhere in the network from remote locations to the cloud, and everywhere in between. -
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FortiMonitor
Fortinet
FortiMonitor modernizes network monitoring to enable end-to-end visibility into the overall user experience. FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience, no matter where the user resides or where the application is hosted. See how FortiMonitor empowers NetOps teams with end-to-end network and application performance monitoring that helps improve customer and employee digital experience. SD-WAN underlay monitoring enables DEM insights across active SD-WAN members, surfacing user-level metrics on application reachability. Metrics on SSL resolution time, DNS resolution time, time to first byte, time to last byte, and RTT, plus standard packet loss, delay, and jitter, are delivered per underlay. -
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Nexthink
Nexthink
Proactively measure and manage the Digital Employee Experience. With a constant read on the pulse of digital employee experience, IT can continuously improve technology’s ability to engage, empower and delight people at work no matter where they work – any time, all the time. When IT is under pressure to make it all work, your next move matters. Discover all the real-time insight you need to resolve all kinds of disruptions before they happen. The cloud-native platform for managing digital employee experience. Nexthink Experience pinpoints issues and solutions, automates response and helps you continuously improve the employee experience. -
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Enow
ENow
Award winning monitoring and reporting software. The simplicity you want, the monitoring and analytics you need. Enow provides real-time monitoring and reporting solutions for your on-premise environment. By measuring server application-specific elements, you have full control and visibility in granular detail. For businesses that operate within a hybrid or fully cloud-enabled environment, Enow offers simple one-look dashboards for monitoring and in-depth reports for analysis. Through synthetic transactions, Enow provides a simplified and efficient way to ensure your end-user experience is consistent and seamless for Exchange on premises (Autodiscover, EWS, MAPI), ADFS, Office 365, and Exchange Online. Our software automatically tests the core functions that matter to your users. Identify issues before they cause outages. Over 700 reports to help you understand usage patterns and better plan for future needs. -
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appNeura
appNeura
appNeura products provide actionable insights about the QoS of apps in real time to enterprises. These insights empower Developers, It/Ops Managers & Product Owners to take immediate corrective actions for improvement of app performance and scalability. Innovation Insight for Digital Experience Monitoring, Gartner issued some cautionary advice. IT leaders that do not invest in ‘DEM’ run the risk of becoming increasingly irrelevant as their skills and tooling fail to keep up with exponentially growing operation complexity and increasing demand for proactive, personal and dynamic services. Enhanced visibility into overworked or under-utilized workforce. Increase ownership and transparency amongst employees and utilize remote workers effectively without accessing any private data. -
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Riverbed Aternity
Riverbed Technology
The Riverbed Aternity platform provides AI-powered analytics and self-healing control to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation. Riverbed Aternity delivers AI-enabled insights based on real end user experience data and high-fidelity telemetry across endpoints, application, infrastructure and network. With capabilities such as DXI (benchmarking), Intelligent Service Desk, AI-enabled troubleshooting, Digital Workplace teams can drive continuous service improvement and prevent incidents across the enterprise. Discover how Aternity can help enterprises gain full-estate visibility, reduce IT asset costs, advance sustainable IT and improve both employee and customer happiness. -
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Juniper Mist AI
Juniper Mist AI
Mist AI, a key part of Juniper’s AI-Native Networking Platform, uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, SD-WAN, WAN Edge, data center, and security domains. Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, WAN Edge Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client to cloud, including automated event correlation, root cause identification, Self-Driving Network operations, network assurance, proactive anomaly detection, and more. Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven virtual network assistant, which provides extensive insight and guidance to IT staff. -
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MOZARK
MOZARK
Distributed testing of app performance is critical to assess the impact of new-age technologies like 5G, edge clouds, and CDNs that are key to improving user experience. Our platform is purpose-built to provide a distributed digital measurement infrastructure for wireless and wireline networks, cloud providers, and CDNs. Poorly performing apps lead to a tremendous drop in engagement and revenue. Thus, pre-launch testing and continuous, experience-focused monitoring of apps is critical. Our platform provides non-intrusive automated functional testing and user experience monitoring to launch bug-free apps and deliver a better in-app experience. Enterprises are shifting to cloud-based SaaS applications and adapting to remote working. Hence, ensuring seamless connectivity and app performance across the employee base has come up as a new challenge. Synthetically monitor your app experience across different cities without any SDK integration or code changes. -
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Telia SD-WAN
Telia Company
The world’s best-connected global SD-WAN service. Build a resilient overlay, a stable underlay, and everything in-between. Productivity in today’s world ties closely to the flexibility given to network users accessing SaaS applications and Cloud platforms that sit outside the traditional network perimeter. For networking team leaders, it’s an exciting time to rethink the WAN strategy. Finally, a new wave of innovation using the principles of software-defined technologies, has reached the networking world. Enterprises have a practical solution at hand that can offer more control, flexibility and visibility to speed up network operations and optimize and balance the use of existing MPLS links with internet access. Our SD-WAN service is optimized for cloud-scale networking, for both the Overlay and the Underlay, enabling a stable and scalable solution. Telia Carrier operates the world’s best-connected internet backbone that directly connects almost 65% of global internet routes. -
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OpenText AI Operations Management
OpenText
OpenText AI Operations Management, also known as Operations Bridge, is an enterprise-grade event and performance management platform designed to accelerate IT operations through full-stack AIOps. It provides automated discovery, monitoring, and remediation across multicloud and on-premises environments, enhancing IT observability and problem resolution speed. The platform consolidates data from various toolsets to pinpoint service slowdowns and uncover solutions quickly. Deployment flexibility allows organizations to choose SaaS or on-premises models based on their needs for control or speed. AI-driven event correlation reduces noise and accelerates root cause analysis, helping to lower mean time to repair (MTTR). With embedded automation, it offers thousands of out-of-the-box remedial actions to improve service health. -
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OpenText Network Automation
OpenText
Pass audit and compliance requirements easily with proactive policy enforcement and audit and compliance reports. Improve network security by recognizing and fixing security vulnerabilities before they impact your network. Reduce costs by automating time-consuming manual compliance and configuration tasks. Hear how Greenlight group enabled one customer with over 4000 retail outlets to automate their network provisioning and facilitate hardware upgrades with Network Automation, resulting in lower costs and increased business support. Increase network stability and uptime by preventing inconsistencies and misconfigurations. Utilize configuration changes to determine if performance issues are related. -
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The Rigor Digital Experience Monitoring platform combines the power of synthetic monitoring with an intelligent optimization engine to help you find, fix and prevent website performance and user experience issues.
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Spirent VisionWorks
Spirent Communications
VisionWorks Service Assurance pinpoints and resolves end-user experience issues for 5G, SD-WAN, cloud and Ethernet networks. Get a complete view of performance across your end-to-end network. Leverage machine learning powered analysis for network insights. Integrate with network and cloud platforms to drive automation. VisionWorks cloud-native architecture makes integration with network management, back-office, and cloud automation platforms fast and easy. Now, service providers can rapidly deploy network automation that optimizes customer experiences and reduces costs. Active Assurance augments traditional service assurance approaches to optimize end-user experience. View our whitepaper that shows how VisionWorks Active Assurance helps to pinpoint and resolve end-user experience issues. -
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Germain UX
Germain UX
No need to talk to the users to know what they experienced (replay, behavior insights, etc). End-2-end Transaction Insights (business, technology, etc). User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc). Lack of training, poor organization, attrition may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.Starting Price: $460 per month -
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Shoppimon
Shoppimon
Shoppimon is the only solution that understands the applications it monitors. And through this context-based understanding, the system becomes easy-to-use and provides simple to grasp insight. Allowing all of a business’s key stakeholders, from marketing to operations and IT, to participate in site monitoring and the decision making processes it impacts. Improve Customer Experience & Prevent Cart Abandonment. Understand every issue from a shopper's perspective, before real customers ever know they’re there. -
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ServicePilot
ServicePilot
ServicePilot has a simple objective, to provide an accurate view of the IT and applications: security, availability and performance. Teams have a difficult problem, maintaining applications in perfect working order in a high-performance and secure way. This is not an easy task in this world of agile development, frequent changes, rapid evolution and ever-increasing complexity of information systems architecture. Since their introduction, a lot has changed in IT: Cloud computing has become the new standard, mobile devices have become more powerful, the Internet of Things is growing more and more, and micro-services and containers are changing the way applications are built. These changes are leading to new needs, and old tools will find it hard to adapt and will be insufficient. A new generation of monitoring tools has become necessary. However, the infrastructure, the network and the storage should not be neglected because applications would not work without them. -
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Juniper Paragon Automation
Juniper Networks
In the emerging Cloud + 5G + AI era, end-users, devices, and applications are becoming increasingly mobile and, perhaps more importantly, increasingly portable. For network operators, the service experience has become a critical differentiator, whether you’re an enterprise IT organization, service provider, or cloud provider. It’s not enough to keep pace with end-user expectations. You have to exceed them. We call this Experience-First Networking. To stay ahead of your customers’ ever-changing business and personal requirements you must be more responsive, insightful, elastic, and resilient by supplying an automated, service-assured network. Juniper Paragon Automation can help you gain that competitive advantage. Gather device, system, network, and service performance data in real time with streaming telemetry and active test agents. -
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GSX Gizmo
GSX Solutions
GSX Gizmo is the only solution that provides end-to-end visibility on user experience across all Office 365 workloads and for all your locations. We monitor ever-changing conditions and expose any obstacles in the cloud, on-premises, or anywhere in between. Contrary to any other application performance monitoring tool, GSX performs synthetic transaction on Microsoft Exchange, SharePoint, OneDrive, Teams and Skype actions using Microsoft rich clients while also testing the network conditions. -
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Knoa UEM
Knoa Software
End-user issues slow productivity and create bottlenecks. Knoa UEM improves productivity by reducing end-user errors up to 50%. Software usage and process inefficiencies cost businesses billions of dollars and hundreds of millions of lost hours. Knoa UEM helps reclaim lost hours by eliminating 90% of user issues. Investing in Knoa UEM can result in up to 70% fewer support calls, reduced support response times, and training costs. Accelerate business operations, drive change and reduce technology risk. Pinpoint compliance and security vulnerabilities. Learn how to identify the right processes for RPA within current operations, and where user analytics should be implemented. Optimize employee adoption and engagement during the entire migration process to cloud based applications. Monitor how tasks are executed through enterprise applications to help with strategic digital transformation initiatives. -
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1E
1E
The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler. Our platform contains 1E for Visibility, Control, and Compliance, 1E for Digital Experience Observability, and 1E for Service Desk Automation solutions. Modern, automated, real-time configuration and compliance for the entire IT estate. Decrease resolution times without leaving ServiceNow. Understand how end users feel about their digital environments by systematically collecting, measuring, and surfacing actionable end user feedback. Troubleshoot faster, respond quickly to security incidents and threats, and provide a better employee experience by resolving issues in minutes instead of hours. Automate common requests, eliminate the need for tickets, and free service desk agents to focus on high-value tasks. Improve device stability and performance with insights on software usage so you can remove whatever isn’t being used. -
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Gain capital efficiency with 66% improved operating expenses while spending 81% less time deploying services with Crosswork Network Automation. Make your customers happier, reduce costs, and increase efficiency. Monitor customer experience with up-to-date, simplified views of network state and operations. Get correlated, real-time data that highlights current or potential service issues. Plan, design, test, and make network changes based on insights. Access actionable data, get programmatic network control, and drive towards zero-touch operations. Adjust effortlessly to changes in size, volume, and cadence. Operate easily across technology boundaries and take advantage of SaaS and hybrid workflows. Manage and operate your IP and optical networks with ease using a single dashboard. Make the most of your network’s capacity and resources. Bridge the gap between intent and action for dynamic service delivery, now with even higher performance.
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Nile
Nile
Built from the ground up to deliver secure wired and wireless networking, as a service. It was re-engineered from the ground up to eradicate decades of costly complexities. A revolutionary new system built with 360° continuous monitoring and unprecedented levels of automation to arrive at a fully autonomous network experience. A system designed to increase reliability dramatically and to protect against advanced cyber attacks. We took these steps because we wanted to offer the most advanced wired and wireless LAN to serve as the backbone of a new network service, one that would forever shape enterprise networking and establish a new standard for Network as a Service (NaaS). Nile’s service is built on top of a system that eliminates complex operations like configuration and automates processes like upgrades and security patching. Customers are no longer burdened by the daily tasks of network operations. -
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Cyara
Cyara
The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience. -
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Infovista Ativa
Infovista
Infovista Ativa™ is a suite of cloud-native applications for the automated assurance of advanced cloudified networks, delivering a 360° view across digital experiences, apps, services, networks and infrastructure Ativa's applications, which can be deployed independently or in combination, correlate experience, service quality and resource performance to deliver end-to-end automated assurance through a single pane of glass. Ativa Automated Ops reduces time and effort for network and service operations by unlocking automation use cases that span multiple applications. It provides workflow, analytics and network automation. Using advanced AI and ML algorithms, combined with active testing, network configuration tools and open APIs it provides accurate analytics and predictions, with zero-touch configuration supported by active diagnostics and validation, and more. -
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ServiceNow Digital End-User Experience
ServiceNow
Measure and continuously improve the technology experience for your employees. Make it simple for them to self-solve issues and engage with IT when extra support is needed. Use the information collected from your end users’ apps and devices alongside the breadth of data already available in ServiceNow. Digital End-user Experience runs on the Now Platform®, a single system of action for the enterprise. Connect your employees seamlessly to self-service tools so they can quickly identify, diagnose, and resolve many IT issues. Simplify their communications with IT. Now Platform® is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. -
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Witbe
Witbe
Leading innovation in the Quality of Experience (QoE) industry, Witbe offers an award-winning approach to monitor the QoE delivered to users of any interactive service (telephony, video, Web), on any device (PC, smartphone, STB), and through any network (fixed, mobile, OTT). Since its foundation in 2000, Witbe has continually grown and is now trusted by more than 300 clients in 50 different countries. Broadcasters, Operators, Content Providers & App Developers, all rely on Witbe Robots to ensure flawless services. Witbe is a public company listed on Euronext Growth (ALTWIT.PA) and has offices all around the world, including locations in Paris, New York, San Jose, Denver, Montreal, London, and Singapore.