Audience

Library Management platform for communities

About LibAnswers

Ensure your users get the answers they need, whenever and wherever. Embed LibChat and "Ask Us" widgets into any webpage, manage all social media communication, and take control of your institutional knowledge with a powerful ticketing system and FAQ builder. LibAnswers does it all, with detailed statistics to boot! It's as easy as answering a ticket or a question in LibAnswers - all point-and-click operations. Apply Filters across any social channels to stay on top of all active conversations. Flag posts for followups and deletions. LibAnswers has everything you need for effective monitoring of social channels. Used by thousands of libraries worldwide - either individually or in a consortial resource sharing setting - LibChat is the ideal chat reference tool. Comprehensive chat functionality, many embedding options, and integrated reference and helpdesk workflows make LibChat an easy choice.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Springshare
www.springshare.com

Videos and Screen Captures

LibAnswers Screenshot 1
Other Useful Business Software
Ship AI Apps Faster with Vertex AI Icon
Ship AI Apps Faster with Vertex AI

Go from idea to deployed AI app without managing infrastructure. Vertex AI offers one platform for the entire AI development lifecycle.

Ship AI apps and features faster with Vertex AI—your end-to-end AI platform. Access Gemini 3 and 200+ foundation models, fine-tune for your needs, and deploy with enterprise-grade MLOps. Build chatbots, agents, or custom models. New customers get $300 in free credit.
Try Vertex AI Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

LibAnswers Frequently Asked Questions

Q: What kinds of users and organization types does LibAnswers work with?
Q: What languages does LibAnswers support in their product?
Q: What kind of support options does LibAnswers offer?
Q: What type of training does LibAnswers provide?

LibAnswers Product Features

Library Management

Church Libraries
Inventory Management
Law Libraries
Private Libraries
Public Libraries
School Libraries
Search
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Circulation Management
Fee Collection
OPAC
Patron Management
Periodicals Management
Reserve Shelf Management
Self Check-in / Check-Out
Serials Management