Alternatives to KooKoo
Compare KooKoo alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to KooKoo in 2026. Compare features, ratings, user reviews, pricing, and more from KooKoo competitors and alternatives in order to make an informed decision for your business.
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DialedIn
DialedIn
DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead. -
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Dialfire
cloud IT Services
Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out -
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MightyCall
MightyCall
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.Starting Price: $20 per month per user -
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uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow DesignerStarting Price: $59.99/month/user -
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XCastLabs
XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!Starting Price: $4.95/month -
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Qubicles
Qubicles
We possess all the features needed to run an enterprise contact center or a 5-agent work-at-home business. Our patent-pending blockchain-based solution includes on-demand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also come standard. All the features needed to run your contact center, at an affordable price. Agents earn passive income in the form of Qubicle (QBE) crypto tokens by exceeding performance goals. Our built-in university offers candidates to support, service, and sales training to help them qualify for open positions. Includes an easy-to-use cloud contact center software for inbound, outbound and blended operations of all sizes.Starting Price: $0.02 -
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Call Center Studio
Call Center Studio
Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨💻 Easy to use 🔗Smooth integration -
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Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
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iCallify
iCallify
iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, and advanced call distribution strategies. Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), and integration capabilities for CRM and third-party systems.Starting Price: $10 /user/month -
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Ctalk
Ctalk
Realize the benefits of contact center, IVR, speech recognition, call recording, unified communications, outbound dialing without replacing your existing telephony platform. The Ctalk contact centre system 'wraps around' your existing PBX seamlessly adding features or more capacity. That's why you don't have to rip and replace. Effectively handle more calls and contacts with the same or reduced resources. Significantly reduce your support costs and dependency on I.T. by empowering multiple administrators with on the fly call management. Dramatically Increase first contact resolution. Know who is calling and why, then route to the right agent every time. 24/7 automated services blend seamlessly with proactive outbound calling. -
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TCMS
Total Call Center Management Solutions
Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.Starting Price: $195.00/one-time -
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ICTContact
ICTInnovations
ICTContact is an advanced contact center solution featuring predictive dialing, progressive dialing, IVR studio, multi tenant and white label support. ICTContact is an automated and advanced contact center software solution supporting both inbound an outbound call center functionality along with campaign scheduling, AMD, DNC and automated press 1 telemarketing with real time call tracking and control. ICTContact also bundled with WebRTC based webphone and agent panel with full CRM integration options using REST APIs.Starting Price: $1500 one-time -
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Kunnect
Kunnect
Kunnect provides high quality hosted call center software to help you run your business effortlessly! Kunnect is the best Hosted Call Center Software available today. We provide an Amazon cloud based solution that covers all your call center software and telecommunications needs anywhere on the globe. Kunnect’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Kunnect’s sophisticated cloud-based predictive dialing supports structured, automated outbound right party contact to ensure you meet commitments to your customers and stay in touch. Supports predictive dialing and preview dialing modes for flexibility and productivity. Offers post call actions like printing of invoices or lead sheets.Starting Price: $125 per month -
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Telemation
Database Systems
Database Systems Corp. (DSC) has been providing call center technology and computer software solutions to businesses and organizations since 1978. Telemation, our CRM software application, was built on the premise that providing timely information provided in a professional manner is the key to any business. But the flexibility to change is just as important in this dynamic business environment. We developed our contact center software with this concept from the very beginning. That is why so many call center managers, with unique and changing requirements, have chosen and continue to use Telemation software as their solution. When you need to quickly implement a new program or change existing campaigns, Telemation is the solution of choice. Telemation is CTI enabled with our call center phone system which features outbound predictive dialing and inbound call distribution (ACD) and Interactive Voice Response (IVR). Plus our phone system supports Text To Speech capability.Starting Price: $25 per month -
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Ozonetel
Ozonetel
Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.Starting Price: $25 per month -
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Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
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TelebuHub
Telebu
Telebu Hub or Hub is a complete inbound and outbound contact center software that can be deployed on the cloud or on-premises. It’s easy to set up, easy to scale, and easy to use. -
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Nectar Desk
Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.Starting Price: $50 per user per month -
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FonaDial
Fonada
FonaDial is a Smart Dialer solution for a new age Contact Centre, Call Center, BPO to address inbound and outbound customers communication seamlessly with advance features such as CRM form builder, Predictive Dialer, Sticky Agent, Call Back Intelligence, Advance Multi-level IVR. -
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babelforce
babelforce
Personalize experiences that draw on customer data from your CRM, Helpdesk or any SoR. Automate outbound dialing for proactive support or lead engagement at any scale. Create smooth customer journeys with zero hassle hand-offs between any contact channels. Help customers help themselves with automated voicebots, IVR and messaging. Create any customer experience with simple, intuitive tools. Automate key tasks by adding pre-built babelforce functions to your workflows. -
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CallFluent
CallFluent
We use realistic voices that create genuine connections with your customers resulting in better business outcomes. 97% of your customers won’t even tell they’re talking with an artificial intelligence-powered robot. Over 30 neural AI voices that replicate human emotions. Real-time call history, recordings & transcribes. 24/7 inbound & outbound automated call management. Accurate messages for perfect conversations. 3000+ options to integrate it into your existing workflow. From sales to customer service, AI voice agents are the most efficient & cost-effective way to manage calls. The smartest most cost-effective solution for your business. Sales teams often struggle to contact all their leads promptly. Using a voice agent you can now automate outbound calls for sales teams & close clients during phone calls. Never miss a sales opportunity with 24/7 automated lead outreach. Increase conversion rates by ensuring timely and consistent follow-up with every lead.Starting Price: $47 per month -
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Fonada
Fonada
Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service. -
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UJET
UJET
UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe. -
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My Call Cloud
My Call Cloud
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!Starting Price: $65.00/month/user -
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First Contact SaaS
First Contact SAAS
First Contact provides powerful agent workflow and call scripting software that optimizes both your inbound and outbound call handling processes. This is based upon workflow and management information tailored to your unique business rules. We support preview and progressive dialling, call blending and full integration to your CRM Systems and contact center services. A powerful and intuitive Workflow-Based Scripting capability that enables an informed Customer conversation and in effect guided scripting software, whilst significantly reducing the cost of training and mitigating business process risk. Collect and report on the outcome of each contact so you can easily understand what is happening in your business. This provides you with the necessary integration with the rest of your business to improve your customers' experience. This means that you get the cloud based call scripting software solution with integration with your exisiting telephony and CRM. -
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Sovran
Sovran
To achieve real CX enhancement by delivering the most advanced Voicebot Services. To eradicate dysfunctional customer interactions that reflect badly on brand value. To develop state of the art omnichannel applications with built-in analytics that are accessible from anywhere in real time. Sovran, with its proprietary dialogue engine, develops voicebots that handle millions of inbound and outbound calls. It works in complex customer service dialogues with accuracy and speed of prototyping unmatched in the industry. Our voicebot services provide solutions to complex requirements across all verticals. Speed of prototyping and our enhanced tools deliver unprecedented performances and automations that enhance customer satisfaction and have a positive impact on KPIs. The high level of automation delivered makes our voicebot services ideal for very large deployment such as first line support in contact centres. -
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NuVoxx Cloud Contact Centre
NuVoxx
Our web-based cloud contact centre platform will work with your existing infrastructure to provide advanced features and improve customer experience. Whether the majority of your calls are inbound, outbound or blended, our hosted contact centre platform provides the features and functionality which enable your team to better run and manage your contact centre. The best part is that it does not require any infrastructure upgrades or changes. NuVoxx Cloud Contact Centre will work with your existing computers and telephone sets. NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure. -
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SpitFire
OPC Marketing
Inbound & Outbound Call Center with Unlimited Lines. Fully Blended. User-Friendly. Cost-Effective. SpitFire Enterprise Predictive Dialer is a powerful software package that offers all the tools you need to launch blended inbound and outbound call center campaigns. This enterprise grade system has 6 dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. Using a pre-loaded list of numbers, SEP quickly and automatically places outbound calls and connects the answered calls to available agents. SEP monitors the call center volume and time per call, intelligently adjusting its dial rate to minimize the time your agents spend waiting between conversations. -
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Survox
Enghouse Insights
Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback. -
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YOCC
Bigv.in
YOCC can add multiple extensions to your Cloud telephony solution India for all your locations, departments and employees and your mobile office is ready for business. You can choose an easy to remember Toll free or Non-Toll free virtual number or even choose to continue your existing number. Greet and serve customers in the language of their choice with top of the line multi lingual cloud contact centre. Think Global But Act Local! YOCC multi-level IVR Solution helps smartly streamline all strategic business units on single hosted number. YOCC enables live as well as recorded Call monitoring to listen to any or every call between agents and customers and ensure high customer service standards. View comprehensive call analytics, agent specific call reports and more using the YOCC web interface and mobile app to get insightful inputs on inbound calls. -
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VoiceGuide IVR
Katalina Technologies Pty Ltd
VoiceGuide IVR is a fully featured inbound and outbound interactive voice response (IVR) and automatic call distributor (ACD) created by Katalina Technologies. Highly configurable and easy to deploy, VoiceGuide IVR allows for the creation of rich, omnichannel, and personalized interactive experiences. Available as an on-premise or cloud service, VoiceGuides IVR features a graphical call flow designer that provides an intuitive way for creating and managing callflows, thereby allowing call center executives to easily make process changes. Additional features offered by VoiceGuide IVR include speech recognition, text-to-speech conversion, biometric authentication, and multilingual support.Starting Price: $99.00/one-time -
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CenterMaster
AcuCall
Whether you have a dedicated team or need an enterprise solution, the CenterMaster platform is easily scalable to support your organization. Outside of CenterMaster’s standard or canned reports, AcuCall’s Reporting Services provide you the data you need to drive results. We understand the importance of timely and accurate data to measure performance and adjust business processes. Route inbound calls to skilled agents across the globe through the CenterMaster cloud. Whether you have one location, multiple locations, or virtual agents CenterMaster will connect customers to the right department and agent creating positive customer experiences. AcuCall’s Professional Services team can facilitate integrations with third-party applications and tools so agents can seamlessly navigate workflows to effectively and efficiently serve customers. -
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Fonolo
Fonolo
Reap the rewards of our patented contact center technology. Create a better experience and increase customer loyalty by eliminating hold time. Improve contact center productivity and reduce the need to hire additional resources. Drive incremental revenue, encourage repeat customers, and spend less on overheads. Reduce complaints and build trust with your customers by decreasing Abandonment Rates up to 60%. Decrease expensive toll and trunk charges and other unnecessary telephony costs. Meet and exceed your goals for NPS, SLAs, AHT, ASA, CSat, and other metrics important to you. Call-backs are a customer experience no-brainer, improve metrics, increase ROI, and smooth out call spikes with the click. Stop suffering from weekly call spike stress. Deliver an exceptional customer experience by offering call-backs on any channel, at any time. Discover all the features that can empower your call center. -
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VICIdial
Vicidial Group
VICIdial is an open-source Enterprise-level Contact Center solution being used by thousands of companies in over 100 countries around the world. It has no per-user license fees and is completely free for anyone to use. VICIdial can allow agents to handle blended inbound and outbound calls, as well as the ability to do predictive and manual outbound list dialing. It can also handle inbound emails and website customer chat sessions, all within the same agent screen. There are over 2,000 features included, and it offers many flexible options for how to handle different customer interactions. There are also dozens of reporting options included to help you to manage your contact center.Starting Price: $0 -
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NobelBiz
NobelBiz
About NobelBiz: With over two decades in the CCaaS sector, NobelBiz is renowned for enhancing productivity in worldwide contact centers. Our specialty lies in merging a custom-designed telecom carrier, ideal for call center traffic, with modern omnichannel cloud contact center software, supported by outstanding customer service. About NobelBiz OMNI+: NobelBiz OMNI+ emerges as the ultimate CCaaS solution, offering a blend of features, functionalities, and integrations for comprehensive contact center management. This all-encompassing software features extensive channel integrations and CRM compatibility, crafted for seamless remote work. It stands as a user-friendly, inclusive solution for diverse omnichannel contact center requirements. About NobelBiz Voice Carrier Network: As a leading VoIP provider, NobelBiz Voice Carrier Network is distinctively designed for global contact centers. It provides unmatched voice quality and consistent service across its international network. -
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Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers. This intuitive contact center agent and supervisor desktop supports API for customization and centralization of daily tools and applications for a single workspace application. Gather feedback from customers with post-call IVR, email, and web intercept surveys. Provides actionable insights for supervisors on agent performance and areas in need of improvement. Engage with customers on a variety of channels from a single intuitive contact center agent desktop that includes inbound voice, outbound voice, outbound IVR, and digital channels. Provides a flexible and agile approach that streamlines the management of the customer's software licenses across the enterprise.
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CALLR
CALLR
Lower the cost of ownership of your business comms infrastructure. Pay as you go. Global network. Direct routes. Volume and usage discounts. Our SIP & IAX solutions are world-class. We offer features such as elastic trunking, instant provisioning, direct interconnections and secured connections. Whether you are a call center with 25 or 200 agents, we can meet all of your SIP enterprise needs for call termination and origination. CALLR handles both the encoding and decoding of your signal. We support all major codecs, both in and out. Our solution is compatible with all major VoIP software: Asterisk, Freeswitch, Vicidial, FreePBX. Be it for outbound or inbound, we address all your calling needs. Thanks to our smart routing system, we are able to offer competitive prices that decrease your volume of calls. Our SIP & IAX network is global. We can provide you with reliable service with local interconnection through data centers wherever your network is located.Starting Price: $1 per month -
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Q-Suite
Indosoft
Welcome to Indosoft Inc, a premier contact center technology solutions provider and developer of Q-Suite, a robust, feature-rich, scalable call center software ACD for Asterisk. Indosoft provides complete computer telephony know-how and turn-key installations for setting up inbound, outbound, and virtual call centers. Indosoft's call center software ACD is also available for license to vertical applications. Q-Suite is designed for multi-tenant deployment and comes with a full-feature ACD and an efficient predictive dialer. The call center software ACD allows easy integration of chat and e-mail. There are a number of powerful tools within the call center software, including tools to customize the web interface for Agents, develop and deploy powerful scripts within the Agent screens and build and manage sophisticated call routing and IVR for your contact center. The ACD with skills-based routing and queue prioritization, as well as the powerful IVR builder. -
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VortalSoft VCC
Vortalsoft
The VortalSoft Virtual Contact Center (VSVCC) is a hosted contact center solution that delivers intelligent call treatment, routing, blending, and management for all of your customer interaction requirements. VortalSoft is a service provider of on demand contact center solutions proven to optimize agent resources and increase the effectiveness of sales, marketing and customer service teams. With VortalSoft, outsourcers and companies of all sizes have a viable alternative to the complexity, cost, and overhead of on?premise contact center infrastructure. A full suite of inbound and outbound solutions are delivered over data networks as a “per user, per month” subscription service. Organizations seeking to harness the value of superior customer contact experiences and improve profitability find VortalSoft’s flexible outsource solutions a competitive advantage. -
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Intalk.io
Intalk.io
Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow. -
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Syteg SSP
Syteg
Syteg SSP cloud call center offers an advanced software to increase customers’ satisfaction and reduce your business expenses. We have a wide range of services that can help any kind of business grow. Reasonable prices and flexible settings will enable you manage your call center efficiency, while successfully increasing business performance. You can consider the number of calls you make on a regular basis and choose the most appropriate pricing plan for your company. Inbound and Outbound Customer Service is a form of support provided to your client by telephone. Inbound call - it is a stage of the call center operation when customer calls in and operator attends to his needs: answers to his questions, provides him with required information etc. Outbound call – is a stage when call center operator calls to the customer in order to follow up on the progress of using their services, or notifies the client about some changes,innovations or policy updates. -
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Ytel
Ytel
Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.Starting Price: $99 per user per month -
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IVR
Bhrigus Software
IVR Reporter is a tool for monitoring and analyzing the performance of your contact center. Center using Avaya IR's, Operation analyst and Conversant systems. IVRReporter can show you where improvements are needed and can help you take fast, effective action. With IVRReporter, your contact center managers can view live, real-time information-and see the immediate results of their adjustments. IVRReporter is designed for contact centers with multiple locations that receive a large volume of telephone calls and have complex contact center operations. IVRReporter provides an administrative interface to the automatic call distribution (ACD), Avaya IR's, Operation analyst and other Conversant systems, enabling your contact center managers to generate reports, administer ACD parameters and monitor call activities to help determine the most efficient service possible for your customers. -
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Dialer360
Dialer360
Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and SMS broadcasting, hosted Phone system, VoIP. It's cost effective, easy to use, less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You can integrate with third party software like Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics.Starting Price: $25 per user per month -
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Flexydial
Buzzworks Business Services
Large and medium-scale organizations are technology-focused and are looking to automate their processes to increase employee productivity. In today’s world, organizations are looking for industry-specific software which focuses on providing solutions for inbound and outbound calling. The call center software solution helps to facilitate customer care and also helps to increase revenue while upselling the products. Flexydial, a call center solutions software, empowers the outbound calling team with its in-built features to increase sales and customer engagement. Flexydial is an ideal partner in the dialer management industry with industry best practices, processes, and a robust support team. It has a strong footprint in the BFSI segment, with all major companies using our technology. It also offers specialized solutions for call centers and other industries. -
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Feather
Feather
Feather is an AI-powered voice agent platform that lets businesses create, customize, deploy, and manage intelligent phone call automation that sounds human and handles real tasks at scale, supporting both inbound and outbound calling with context-aware memory, multilingual understanding, seamless warm handoffs to humans, and native telephony essentials like hold music and voicemail detection; its agents can access company knowledge bases for accurate answers, integrate with calendars and CRMs, book appointments, follow up on leads, and automate repetitive communication workflows so teams never miss opportunities and can focus on higher-value work. Built for production-grade reliability and enterprise use, Feather includes observability and quality testing tools to ensure consistent call performance, supports integrations via APIs and webhooks, and can be white-labeled for agencies and software providers while meeting compliance and data-security standards. -
47
Sip2Dial
Sip2Dial
Cloud call center software to eradicate the issues in on-premise based systems. Our cloud call center software allows businesses to manage their call centers remotely and protect their data from external threats. Sip2Dial’s cloud call center software gives agents the tools and data they need. Our cloud call center software offers an instinctive interface that links customer settings from various channels and directs to various agents. The best part about our cloud call center software is that it can eliminate hold time by providing for your clients the alternative to revive an agent call back when their position touches base to the front of the line. Increase visibility and transparency and make things much easier. We at Sip2Dial understand client requirements precisely. We take time to understand tailored deployments to specific contact center needs, performing data collection and analytics to improve operations, optimize usage, and drive better business outcomes.Starting Price: $19.95 per user per month -
48
Noojee
Noojee Contact Solutions
You want a contact center that runs on the most advanced call center software technology, yet is easy to use. A call center system that is perfectly shaped to your business, yet responsive enough to cope with real-time changes in staff, call volumes, and more. You want call center software with seamless integration that just works, and allows your team to plug in and play. You want adaptability, productivity and reliability that's second to none. Whether you’re running a single inbound contact centre or co-ordinating multiple outbound calling teams around the country or around the world, getting the most out of every agent in your team just got easier. We’ve put the focus on developing easy-to-use, high-performance call centre software that sounds great and helps your team produce results that sound even better. Great customer experience is the key to business growth. But what makes a great customer experience? -
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calldesk
calldesk
Focus your teams on high-touch interactions to improve your customer satisfaction. Solve customer issues without the need for agent intervention. Automate your teams' repetitive tasks, on-call and post-call. Start on a limited call flow and easily collect customer feedback. Deliver 24/7 service, with no queue time, available even in case of call spikes. Automate repetitive inbound calls and increase your productivity. Process simple requests without involving your agents. Free up your team's time for high-touch interactions. Increase your customer satisfaction over the phone. Transform your contact center in depth to win the battle for customer retention. Combine human and AI to better serve your customers. Maximize the productivity of your teams and exceed your operational goals with AI. Create memorable experiences that your customers will remember and differentiate your brand over the long run. -
50
Greetmate.ai
Pacific Codeline LLC
Manage all your inbound and outbound calls effortlessly with Greetmate, the ultimate A.I. call platform. Loved by users, Greetmate serves as your virtual receptionist, gathering caller information, scheduling appointments, generating leads, sending webhooks, and seamlessly integrating with Zapier. Greetmate’s advanced, no-code workflow builder empowers you to design any type of call workflow, making it one of the most powerful tools available. Define variables such as customer name, email, or location, and seamlessly send collected data to webhooks.
