Alternatives to KSS Call Manager
Compare KSS Call Manager alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to KSS Call Manager in 2026. Compare features, ratings, user reviews, pricing, and more from KSS Call Manager competitors and alternatives in order to make an informed decision for your business.
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1
CallTools
CallTools
Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. -
2
Caller ID Reputation
Caller ID Reputation
Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation also provides real-time notifications and detailed dashboards for continuous monitoring, enabling immediate remediation of flagged numbers. By maintaining a positive phone number reputation, businesses can improve connection rates and uphold brand integrity. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. -
3
CallHub
CallHub
CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. -
4
Freevoice
Freevoice
Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.Starting Price: $5.90 per month -
5
Telebroad ACD Panel
TeleBroad
The ACD Panel monitors all live calls and can control Agent(s) behavior, while supervising the answering of the calls waiting in queue. Once the Panel is set, it automatically identifies long wait times and takes the right action(s) to resolve any issues. Automatically distribute your calls that are 'On Hold' calls to agents located anywhere in the world with a simple drag and drop on the Panel's screen. The live Panel will show you many statistics including the average caller's 'wait time'. This allows you to choose the correct course of action so as not to allow any unnecessary build up or excess callers waiting. The ACD panel provides the analysis of data to provide business intelligence as never before been available. This allows users to view interactive charts, queuing solutions in addition to monitor Agent's behavior and all related Performance concerns. You can configure and customize the dashboard with your personal data values to get a clear understanding of call center. -
6
Free Conference Calling
Free Conference Calling
Host conference calls with up to 1,000 callers on-demand. Setup is easy and the conference call service is always free! Run a free conference call anytime and from anywhere for as many as 1,000 participants. You can easily see what's happening during your conference call and manage callers live. Run question & answer sessions like a pro! Host free conference calls on-demand with no reservations required. Our conference call service is always available. Access call details and reports in your online dashboard to know who attended, your call length, and more. Record your conference call for easy reference and playback via MP3. Listen, download, and podcast in minutes. Manage your conference call via web browser for full transparency into who is speaking, muted, or asking a question. Facilitate conference calls easily for 1,000 callers. Enjoy clear audio from reliable digital fiber-optic phone lines. -
7
Car Wars
Car Wars
The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships. -
8
Voice Recorder & Audio Editor
TapMedia Ltd
Record for as long as you want and as many times as you want. (No restrictions as long as you have enough available storage on your device). Transcribe recordings into text using speech-to-text technology. Quickly start and stop recording from your home screen. Add notes to individual recordings. Share audio or video by email, messages, Facebook, Twitter, YouTube, Instagram, and Snapchat. Download recordings by USB cable or WiFi Sync onto your desktop computer. Multiple audio formats. Passcode protects recordings. Loop recordings, trim recordings, and change the playback speed. Skip backward/forwards 15 seconds. Favorite recordings. Record incoming and outgoing phone calls. To record a phone call you must facilitate a 3-way conference call. The third "caller" is our recording line which will save your phone call. The call recorder feature requires your carrier supports 3-way conference calling.Starting Price: Free -
9
TelTel
TelTel
Free telephony center that provides outgoing and incoming calls via Internet with a wide range of functionality for your business. To receive calls, you can buy all kinds of Latvian and foreign numbers and forward them to a call center or a mobile phone. Call within Latvia or abroad for a couple of cents per minute. Call from your phone without changing current operator or SIM card. You can playback audio for each call. Real-time call reports and statistics. Predictive dialer and click2call decrease agents dialing time. With auto dialer blast recorded message automatically to all numbers. In background customer hear music and call is forwarded to all or the first available operator. -
10
Productive Call Assistant
Productive
The first productivity multiplier for mobile calls that helps you recall details, win deals, and work 10x faster. Productive helps you remember, organize, and utilize details from your calls to take your work to the next level. Set custom recording options for personal, CRM, and new contacts. Log the details of every single call, so your CRM is never out-dated. Don’t feel guilty missing a call, with live real-time voicemail transcriptions. See your personal or CRM notes the moment your phone rings so you can be ready to greet callers with confidence and perfect recall. Your CRM contacts will be connected through Productive, giving you CRM Caller ID, call-logging, automated note-taking, recordings, and more. Be prepared for every call using screen pop, a feature which provides you caller information, notes, and call history for your contacts or CRM. See notes from the history of your last call, to their favorite sports team.Starting Price: $19 per month -
11
AvidTrak
AvidTrak
The call tracking platform of choice for Search, Display and Print Advertisers. AvidTrak was created to solve the offline conversion tracking problems that some of our clients were facing. Because of our know-how and expertise in internet advertising and PPC advertising we believe that our solution of call tracking is tailored for the professionals in our space. Track phone calls back to all your marketing and advertisement channels: Search, Social, Display and Print using AvidTrak supplied numbers and tracking software. Enterprise Call Tracking - Use Your Own Numbers and Minutes with AvidTrak software to save Big on call tracking costs. Use Dynamic Phone Number Insertion to know which PPC keyword works best in creating phone call leads. Use Conversion Path Report to know which web page(s) engage your audience and create calls. Record phone conversations of your incoming calls and playback on any device.Starting Price: Free Trial with $20 credit, no credit card required.. -
12
Orbox
ORBCOM
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people. -
13
SIMPSY Voice
SIMPSY
Set up customer service or support call center with ease and cost-effectively. Track your virtual agent and customers. SIMPSY Voice is a product of SIMPSY LLP offering a system to support business call centers. It aims to provide affordable call rates and low subscription fees to support businesses in offshoring or outsourcing customer support. Establish an international presence with local numbers as you market your business in a different countries. Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.Starting Price: $6.90 per user per month -
14
Inova Desktop Presenter
Inova Solutions
Inova Desktop Presenter® is a contact center dashboard that delivers real-time metrics directly to agent desktops. It’s an ideal choice for at home or remote contact center agents or where wallboard or digital displays are not possible due to limited space or lines of sight. Inova Marquee is a virtual wallboard for the desktop that mirrors the look, color structure and content of traditional LED wallboards, including font effects, graphics and animations. Inova DataLink displays real-time call center statistics in colorful charts and grids you can customize to your specific contact center environment. DataLink can be set to respond to performance-based thresholds, visually alerting agents to changing call center conditions. -
15
MegaDialer
Megacall
MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing. With its interactive interface, users can view information about campaigns, track agents and perform real-time analytics. MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration. MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone. -
16
Nextiva Call Center
Nextiva
Nextiva Call Center is a comprehensive cloud-based communication and collaboration solution. Featuring enterprise-grade call center tools, Nextiva Call Center increases your first call resolution with advanced call routing option, provides automated callback and responses to incoming callers, and monitors call flow and call volume seamlessly. By leveraging Nextiva Call Center solution, you can quickly scale to respond to fluctuations in call volume without changing your infrastructure settings. Core features include automatic call distribution, advance interactive voice recording, agent status display, instant escalation, call promotion, 3-way conference call, call queues and monitoring, and more.Starting Price: $50.00/month/user -
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CallerDesk
CallerDesk
CallerDesk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience. CallerDesk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time. Main Features of CallerDesk: IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents. Call Automation: Streamlines both inbound -
18
FreJun
FreJun
FreJun automates calling, logging your business calls and insights with your favorite workflow tools in a single click. Eliminate manual dialing and make more calls with click to call and autodial. All the calls are recorded and logged automatically which you can use for future reference and training. Improve call pickups with the help of Google verified calls or True caller on your FreJun virtual number. Use FreJun’s analytics to track your team’s performance and find which part of your process is working and which can be improved. No more switching between multiple apps! Integrate FreJun with your existing workflow tool, and get all your call data organized in one place.Starting Price: $17.50 per month -
19
EVS7
Electronic Voice Services
Outbound and inbound cloud calling made affordable. Empowering sales teams and call centers with power dialer and telephone answering service software coming with friendly, human support. Take control of your inbound call center with complete all in one software with the flexibility to receive, transfer, and handle calls from anywhere. Agents can login from anywhere and immediately start handling calls with just a computer, USB headset, and internet connection. Managers can monitor results, update settings, and view reports. It’s vital that calls can be managed and handled in a timely fashion, and with Octopus, agents will have all the information they need on the screen to handle calls efficiently. Depending on the size of your business, your agents may field hundreds or thousands of calls every month.Starting Price: $89.00/month/user -
20
Rave 911 Suite
Rave Mobile Safety
Rave 911 Suite provides 9-1-1 teams, first responders and emergency managers powerful capabilities for handling, dispatching and responding to emergencies more efficiently and effectively. View the caller’s name and address, medical conditions, photos and more through Smart911 or use notes to identify frequent callers. Initiate two-way text messaging and live-streaming video from first responders and bystanders on scene. Connect to a web-based, resident-sourced access and functional needs population registry anytime for analysis, planning and emergency response. The data and information available within Rave’s 911 Response solution helps first responders better prepare for the unknown and greatly accelerate response times during emergencies. Call takers can record notes about incoming calls, track the frequency of 9-1-1 calls from the caller’s phone number, and access an expanded view that displays both prior tickets and notes available for the caller’s phone number. -
21
OnviCord
OnviSource
Evaluate and optimize the performance of your people, processes, operations and technology. Managers can easily search, download and analyze information anywhere in real time or by using historical data, enabling quick, secure access to recorded interactions. Monitor interactions to aid training and assist agents and employees with quality assurance and policy/script adherence. OnviCord PRO delivers simple, browser-based access to a everything needed to monitor and manage recorded call information quickly and easily. Contact centers with unassigned workstations can associate calls with individuals' logins. Users with assigned privileges can turn the recorder on and off at their desktops. Supports search and playback of exported recordings outside the central server or network. -
22
MrCall
MrCall
MrCall is an AI-driven answering system designed to handle your mobile or landline calls, either immediately or after a specified number of rings. It offers 24/7 availability, ensuring that no call goes unanswered, and provides exact transcriptions of calls along with audio files. It can send collected data to your CRM or other software applications and dispatch SMS and WhatsApp messages to callers containing links or specific information. MrCall integrates with Google Calendar for seamless appointment scheduling, allowing the assistant to provide callers with available time slots and schedule appointments accordingly. It also interacts with callers, responding to their questions based on the knowledge base you provide. The system supports call transfers to internal company extensions and can send notifications via the MrCall app, email, or WhatsApp, ensuring you stay informed about all interactions. Starting Price: $55 per month -
23
Phone by Google
Google
Google's official phone call app is now available for download for the first time. Phone helps you easily contact family and friends, block spam calls, and know who's calling before you answer, all in a simple, intuitive design. Receive warnings about suspicious calls to help you avoid unwanted spammers, telemarketers, and scammers. Block numbers to prevent them from calling you again. Google Caller ID's broad coverage lets you know which business is calling so you can answer with confidence. Call Filter answers calls from unknown callers, filters out detected spammers without bothering you, and gives you more information about calls from unknown callers before you answer. Check your messages without having to call voice mail. You can view or play them in any order, read the transcripts, and delete or save them right from the app. With our light and simple design, you can access your contacts with just one touch.Starting Price: Free -
24
CallApp
CallApp
Automatically identify phone calls from spammers, telemarketers, unknown and unwanted numbers. Choose a number and add it to your blacklist with a single tap. You will never be bothered again by an unwanted call! Record all your calls with CallApp! Save your conversations and never worry about missing an important detail again. Set any video as your ringtone to relive the memories at every ring! Even choose a different video for each contact. Send a Whatsapp message to any number even if you haven’t saved it as a contact! Manage your incoming and outgoing calls using caller ID, spam call blocker, call recordings & dialer app! Blacklist numbers – add spam calls, block numbers & contacts from your phone book or dialer to our caller ID & call recorder app. Blacklist a phone number & never get robocalls from unknown callers again! Use the phone number search to see “who called me” & call blacklist the spam numbers you wish to block. -
25
Call Center Designer
Portage Communications
Determine the optimum number of agents you need for your desired service levels. By hour, half hour, or quarter hour, determine the ideal number of agents and lines to handle the peaks and valleys of your call traffic for each day of your work weeks. Display, print, or export to Excel. You enter in the call volumes and expenses of your call center, the number of calls, arrival period, average talk time, after-call work time, maximum caller wait, desired service levels. You will then view Call Center Designer's performance statistics or print them. You may also save all your entries and the calculated statistics to files that can be recalled later. All calculations and graphs may be transferred to Excel or Word with a couple of mouse clicks. Call Center Designer uses customized versions of the Erlang C and Erlang B probability algorithms for staffing and trunking calculations.Starting Price: $179.95 one-time payment -
26
NUACOM
NUACOM
NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers. Deliver exceptional customer service and handle successful sales calls through the power of our VoIP solution for SMEs or our versatile call center software. Collect information from inbound calls and set up automation workflows to streamline the support process. Track every call query, review call logs, and view which agents are interacting with which customers. Look up all information about your callers with a click.Starting Price: €9.99 per month -
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CenturionCARES
CenturionCARES
Customer data collected by CARES is always passed along throughout the customer experience journey. No need for agents or customers to repeat themselves. CARES will reconnect a call directly to the agent who was assisting the caller when the call was disconnected, preserving the continuity and accuracy of the interaction. Identify segments of your customer base for priority routing to the front of the queue or to agents specifically trained to service VIP customers. Allow your customers to press or speak their way through your phone menu. CARES is tailored to the unique needs of your organization. Customers receive account-specific information while they wait in a queue, saving time while maintaining the personalized service experience. Gives callers the option to receive a call back from the next available agent rather than hold, allowing better use of their time without losing their place in line. -
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True ID Caller Name
True ID Caller Name
True ID Caller Name specializes in identifying callers' true identity by letting users know the name and region of unknown incoming calls as well as avoid spam and scam calls such as telemarketing and robocalls. True ID Caller Name is a powerful caller ID ( identification ) app, call blocker, call recorder, and quick number book, allowing fast access to contacts and phone dialer. More specifically, True ID Caller Name is the best app to identify and block numbers, unknown callers. Caller ID helps you to find who is the true caller. You can also make fake calls for fun. As a contacts widget, Caller ID & Call Blocker works like a mobile phone number tracker, dialer, number locator, as well as caller number identification tool. True ID Caller Name can identify calls, track phone numbers and even identify unknown callers to show who’s calling you - Including the callers location.Starting Price: Free -
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Caller ID - Who Called Me
aunumber
Caller ID - Who Called Me is the top true name caller id app. Caller ID works like a phone number lookup, spam call blocker, phone dialer and call screen app. 30 million people trust! Caller ID help identify unknown callers and show who’s calling you. Block spam calls, robocalls, telemarketing and unwanted calls. Display true caller id name and region for you. Caller identification help identify unknown and private callers. Shows the caller id and name. Find out true phone caller id and more number details. Not only identify unknown calls, Caller ID - Who Called Me can also help you identify spam, scam and telemarketing calls. Figure out the true caller by installing Caller ID. Block unwanted calls such as telemarketing, spam callers, robocalls, fraud, by adding them to calls blacklist. Caller ID app will automatically block number from your blacklist and help you say goodbye to all spam calls.Starting Price: Free -
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Call Tracker
Call Tracker
Our easy-to-use call tracking software shows which marketing campaigns are driving phone calls so you can make data-driven marketing decisions. Our tracking numbers provide you with accurate and detailed call logs and call reports. Call details include powerful features for your team to collaborate, review calls to qualify leads, and coach your staff with our call recording. With our number pool tracking technology, you can track search keywords and PPC clicks for each caller. Fully integrated with Google Adwords to boot. The most important part of the call tracking’s value to marketers is the data that the tracked calls can give you regarding your marketing channels and campaigns’ performance. We help you measure and analyze every call with a reporting suite that provides data on caller source channel, keyword search terms. With our integration to Google Analytics Goals, you optimize Adwords and marketing ROI with our reports that show what works in your digital marketing channels.Starting Price: $4 per month -
31
Quvu
Pebbletree Ltd
Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes. Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.Starting Price: £99 -
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CallMonitor
CallMonitor
CallMonitor is designed for business owners, managers and supervisors who are employing mobile call operators. As a call monitoring software with rich features to boost the productivity of your business and keep you informed. It allows you to gain deep insight and interesting statistics regarding company phone calls. Once CallMonitor is downloaded in your employees phones, call monitoring can begin, and you will have direct access from your web browser to your employees call history, call logs, call recordings, call statistics, performance of each employee plus a customer database with customer call patterns. CallMonitor allows you to see the complete call history and call log of your employees. CallMonitor offers a wide range of statistics that enables you to properly manage your call center. CallMonitor lets you listen to each call that your operators made using high quality call recorder app.Starting Price: $10.99 per user per month -
33
VanillaSoft
VanillaSoft
VanillaSoft understands better than anyone that - streamlining the lead generation call process, drives more sales. This is why they have created a full-suite cloud-based solution that incorporates everything found in a contact center software and combined it with the tools required by sales teams to route, manage and market prospects. Agents will can use the power of Progressive Dialing or Manually Dial their calls, using the in-app Call Scripting tool and Team Chat function. Meanwhile, team leaders can uptrain callers using tools like Call Recording, Quality & Queue Management, and automated performance reporting. -
34
Dialermax.com
Dialermax.com
Make calls using Landline or cell phone. This option gives our users the ultimate freedom to use our system and work when and where ever they need! Don’t have a landline? Don’t want to use up your minutes or data on a cell phone? No problem, Dialermax has you covered. All you need is an inexpensive headset and a free computer based softphone and we will do all the heavy lifting for you! The best way to guarantee quality assurance is to have a record of the phone call. Recorded calls can be listened to directly through our hosted platform or emailed and downloaded. You as a caller have the ability to transfer a live call to a phone number you type in. You, the prospect and the third party will all be connected at once. You will have the ability then to press a button to leave the call leaving the third party and the prospect on to speak. Similar to transferring calls to an outside phone number you will also have the ability to transfer your call to an internal closer account.Starting Price: $89 -
35
First Contact SaaS
First Contact SAAS
First Contact provides powerful agent workflow and call scripting software that optimizes both your inbound and outbound call handling processes. This is based upon workflow and management information tailored to your unique business rules. We support preview and progressive dialling, call blending and full integration to your CRM Systems and contact center services. A powerful and intuitive Workflow-Based Scripting capability that enables an informed Customer conversation and in effect guided scripting software, whilst significantly reducing the cost of training and mitigating business process risk. Collect and report on the outcome of each contact so you can easily understand what is happening in your business. This provides you with the necessary integration with the rest of your business to improve your customers' experience. This means that you get the cloud based call scripting software solution with integration with your exisiting telephony and CRM. -
36
AuguTech
AuguTech
AuguTech is a cloud-based predictive dialer platform ideal for small to mid-sized businesses from all industries. AuguTech key featurs include inbound and outbound calling, call recording, automatic dialing, and performance analytics. Automatic and instant, AuguTech features the capability of delivering 60 calls per hour per agent and it can support up to 40 stations at once. AuguTech also allows users to set customized outbound caller Ids and dial with custom time zone restrictions. -
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Showcaller
Showcaller
Showcaller specialized in identifying true caller id name and region, unknown incoming calls and avoiding spam, scam, telemarketing and robocalls. It is the most accurate & easy-to-use Full-Screen Caller ID app that can help you instantly identify the incoming calls not in your contact list, you can see ture Caller ID name of people who is calling. Simple and smart auto spam alert. It is powered by a database of a billion phone numbers and millions of happy Showcaller users who depend on the app daily. Automatically identify incoming calls that are not in your contacts. Showcaller shows you true caller id name and region. Blocking Phone numbers from known spammers or unwanted callers. Automatic spam alerts warn you about incoming spam phone calls from fraud numbers and Block Spam Calls. Auto record any incoming & outgoing calls with clear HD quality recording on both sides. -
38
The Reporting Engine
eMetrix Systems
The Reporting Engine provides call center reporting software and easy access to the information you need to monitor the key statistics of your call center reports and develop operational insights for process improvement. The heart of every call center is the ability to monitor and measure the performance of the business. That is why The Reporting Engine provides easy access to the information you need to monitor the key statistics of your call center and develop operational insights for process improvement.Starting Price: $150.00/month/user -
39
Veza Reception
Veza Reception
Veza Reception is a specialized virtual receptionist platform designed to help law firms manage incoming calls, client inquiries, and appointment scheduling without requiring in-house front desk staff. It provides trained legal receptionists who answer calls in the firm’s name and follow customized scripts and routing rules defined during onboarding, ensuring each interaction reflects the firm’s brand, professionalism, and intake process. Calls can be screened, routed, or transferred depending on urgency and client type, with warm transfers used for high-priority situations when attorneys are available. Receptionists gather essential information such as the caller’s name, reason for contacting the firm, case details, and other intake data so attorneys receive clear and organized summaries immediately after the call. It supports appointment scheduling for consultations and follow-up calls, helping law firms convert potential leads into booked meetings.Starting Price: $200 per month -
40
A&A Communications
A&A Communications
We are available to take your calls any time you need us, round-the-clock 24/7 including holidays, and there is no additional charge for holidays. All calls are answered in your business name or in any personal greeting that is requested. Calls can be processed several ways as follows. Calls will be answered with your personal answer phrase by our interactive voice mail system. Callers select their department of interest and leave a message with call back information. That information is immediately delivered by .wav file to your computer or smartphone.Starting Price: $110 per month -
41
Verizon Call Filter
Verizon
Verizon Call Filter helps protect you from unwanted calls and lets you decide who can reach you. Call Filter detects spam and blocks high-risk spam calls by forwarding them to voicemail. Call Filter is for mobile phones and selects standalone smartwatches. Call Filter screens incoming callers to alert you if a number may be spam, a robocall, or fraud. If your device isn't compatible with the Call Filter app, you may still be able to use Call Filter through My Verizon. The Call Filter app is pre-loaded on most Android devices and may already be on your phone. Identify suspected spam calls with alerts. Automatically block spam based on their risk level and send them to voicemail (Call Filter automatically blocks high-risk callers). Report phone numbers as spam. Use filters to block other unwanted callers, such as robocalls. Adjust spam filter settings any time. Features such as Caller ID and blocking entire area codes give you even more control over incoming calls.Starting Price: $2.99 per month -
42
Salestrail
Liid
Salestrail helps remote sales teams keep track of their sales calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls data. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other CRM with our APIs. Salestrail is an easy-to-use solution for sales professionals to automatically log calls. Measure the efficiency of your call activity accurately and get data on metrics important to you. A mobile app to capture & record SIM calls and Whatsapp calls. Telephony integration is also available. A cloud-based analytics dashboard that shows call statistics call performance and audio recordings. API access and option to connect to your CRM or ERP. Tracks regular SIM calls and WhatsApp call - No need for VOIP. API integration for connecting to CRM. Voila! Now you can easily keep track of your teams' call activity.Starting Price: $2 per month -
43
Easycall Cloud
WatsON
The Cloud CRM software is Completely online functional and affordable handling and management of call and contact centers, without needing to buy and install hardware on the premises and “depend” on specialized technicians for system start-up and maintenance. Creation of a limitless number of users in order to build a more or less complex call or contact center with one or more sites. Access to the Operator panel for correct management of caller or called party registration is easy and intuitive, with the option of sending SMS, faxes, and e-mail in order to complete or support telephone operations. Management and administration of the call and contact center entirely online. For an inbound call or contact center integrated in the cloud CRM. For an outbound call or contact center, sales and telemarketing. Reduce all waiting times between calls. Management of appointments and closing of orders by agents and sales team. -
44
FaceCall
FaceCall
FaceCall is a next-generation video caller ID app that transforms incoming calls into personalized video experiences using AI. Instead of generic caller screens, users can create custom video intros for friends, family, and clients. The platform offers end-to-end encrypted video calls, ensuring every conversation stays private and secure. Features like auto-translation help break language barriers by translating speech in real time during video calls. Users can also enjoy group calls, masked selfie layouts, screen sharing, and call recording. With AI-powered video templates and masks, FaceCall makes communication more expressive and engaging than ever.Starting Price: $14.99 -
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T-Max Predictive Dialer
T-Max Dialer & Communications
Unlimited Calling - FREE TRIALS T-Max Predictive Dialer, an inbound and outbound CRM dialing system, is ideal for debt collections, marketing, and sales teams. With T-Max Predictive Dialer, users can reach as many live contacts as possible at one time by dialing up to five numbers at once. T-Max Predictive Dialer's automated system enables users to reduce the time to take on busy signals, wrong numbers, or no answers and instead aim to connect all receivers to a live agent at first contact. Managers can use monitoring to listen to agent calls, barge in or take over calls for QA or to help close the call. If you need a hosted auto dialer VOIP phone system with power dialer, preview dialer, sip phone, webphone, voicemail drops, local caller ID, call center, text to speech, and telemarketing capabilities We also have Voice Broadcasting Auto Dialer Trials. Compatible with ANY CRM including Salesforce, Zoho, & MondayStarting Price: $100.00 per month -
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Simplii
Simplii
Simplii’s click to call feature gives you the ability to go from browsing the internet to calling out with one simple click. Any phone number that appears on your Chrome browser will be clickable once you have this feature enabled. With our Fusion extension, any incoming call to your phone will also pop up across any tab on your Chrome browser. Screen Pops have options for you to answer or reject calls, respond with text messages, and even the ability to transfer or place calls on hold right from your screen. On top of that, you can type notes and contact information right into the Screen Pop, which immediately saves that information onto your contacts. With any integrated Simplii CRM, all call history, call recordings, SMS messages, dispositions, and notes are logged in real time to your CRM. Just connect your CRM account with Fusion to watch the logs record automatically. -
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OpenVoice
OpenVoice
Anytime voice conferencing access with up to 500 callers. Schedule calls directly from your Outlook calendar. Manage calls online, including mute controls, call locking, and more. Start or join an online audio conference with one tap, free for iPhone and Android. Toll and toll-free numbers are available for attendees in 50+ countries. Save conferences as MP3s for easy storage and playback. Sometimes you need more than just a conference call to get the job done – simple voice conferencing just doesn’t always cut it. With GoToMeeting video and conference bridge services, you can call in to a team or client meeting from anywhere and share your screen's content instantly, whether on desktop or mobile. Attendees can even turn on their webcams so you can meet face to face, perfect for making that professional impression. Take your team and client communication beyond voice conferencing with video and conference bridge services from GoToMeeting.Starting Price: $0.08 per minute -
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NovelVox Agent Accelerator
NovelVox
NovelVox’s Agent Accelerator empowers agents with a 360-degree view of customer information that allows them to offer a personalized customer experience and lightning-fast service. This powerful solution significantly reduces Average Handling Time (AHT) and waiting time, improves First Call Resolution (FCR), and increases customer satisfaction. The all-in-one desktop gives a single interface and a single view to agents as they interact with multiple applications but provides a seamless experience for customers. With the caller data display containing details such as caller name, address, contact details, past transactions, and ticket status, agents call customers by name and eliminate making customers repeat their requests. With all details handy, an agent can address concerns in a personalized manner and at a much faster pace, in addition to chatting with other agents to get timely information while assisting callers. -
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TASKE Contact
TASKE Technology
Build your contact center on a solid foundation with TASKE Contact software, flexible contact center call management software. Thousands of contact and call center supervisors around the world rely on TASKE Contact software to help manage their agents, set and meet service levels, and provide vital management information on all call activity. TASKE Contact offers real-time ACD monitoring and historical call reporting for the contact center. It includes a web portal for access to real-time data and TASKE's advanced cradle-to-grave search tool, Visualizer. Our solutions provide the insight necessary to improve contact center service levels and enhance customer retention strategies. Organizations use TASKE to report on all inbound, outbound, and internal call activity, monitor and improve call center agents’ performance levels, respond immediately to changing call volume and agent availability and control operating costs. -
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1Call
1Call
When you want to streamline your communication protocols and workflows to improve the patient experience, it’s imperative that you include your call centers in the process. Hospital call center operators directly correspond with patients and medical staff across enterprises and become a crucial communication link. Our customizable software applications are used by organizations of all sizes, to help overcome communication barriers in healthcare. Our hospital call center customers report reduced caller wait times, quick and accurate communication with on-call staff, and improved code call handling when using 1Call software. Medical staff rely on our secure messaging app, telehealth capabilities, and EMR integrations that streamline workflows and reduce alarm fatigue.
