Audience
Hospitality businesses looking for a facilities maintenance system that provides an intelligent automated workflow solution eliminating manual and paper processes
About IssuTrax
Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more.
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Integrations
No integrations listed.
Company Information
OnboarD Software
Founded: 2000
United States
www.onbts.com
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Product Details
Platforms Supported
Windows
Android
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
IssuTrax Frequently Asked Questions
IssuTrax Product Features
Complaint Management
Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing
Corrective Actions (CAPA)
Forms Management
Self Service Portal
Social Media Monitoring
Survey Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Recurring Issues
Task Management
Issue Auditing
Knowledge Base
Project Management
Scheduling
Work Order
Dispatch Management
Job Management
Recurring Appointments
Routing
Scheduling
Task Management
Contract Management
Customer Database
Inventory Control
Preventive Maintenance
Quotes / Estimates